Very happy with our motorcycle. Lieutenant Dan was awesome! Made the transaction very easy!

Great crew no pressure. Ended up buying my first Harley from Jacob. Everything was smooth and easy. Everyone was super friendly. Thanks Jacob!

I’ve always had a great experience here personally, however, my mother stopped by to pick up new exhaust for my dads bike, because we cannot make it there in time after we get off work and it was raining outside. My mother requested help carrying them to her car, from the parts department because they were so heavy. They told her no. As plain as that. And it was Phil and another “man” that refused to help her. This is after it took 3-4 months longer than quoted time to receive the exhaust. My mother then had to drag the pipes to her car in the rain where she struggled to get the pipes into her car. Fort Worth Harley will not receive another penny from me nor my family or friends. And we regularly showed up and purchased items and all parts for our bikes. What kind of “men” not only don’t offer to help a woman carry a heavy item, but refuse help when asked? Pathetic. We will not return again.

Great sales department. Good selection of clothing and other stuff harley.

We have purchased 2 bikes from Fort Worth Harley in the last 3 years and we travel 7 hours to get there. Wouldnt buy from another dealer. From start to finish staff is fantastic!!! They always have the best prices and customer service!!!Thank you Fort Worth Harley! ❤

Wonderful time ❤️

VERY cool place, friendly staff, your one stop shopping for HD accessories, apperal, And of course, motorcycles!!!

If you want great customer service when making a purchase you dont have to look anywhere else. From sales, to accessories, to appeal, to service, this team has it together, they make the experience a great one, they really do go over and above. And I cannot forget Faith in the financial department, she helps so much. Thank you all for making me feel set apart in the whole experience!!!!

Thanks for servicing my Harley. Better yet, thank you for keeping it for me from one Saturday to the following Saturday. I live in Palo Pinto county, and work out of town all week, and it really helped me out since I couldnt pick it up when it was ready. I will be back!

George the mechanic is wonderful! Billy for picking my husbands bike up in Mineral Wells is much appreciated. Greg, Sam and David are extremely polite and professional. Thank you from the wife of a hooked on Harley rider

I just bought my first bike here from and the whole staff was amazing! My salesman Peg Leg was very knowledgeable and wanted to make sure I got the right bike for me. They have a huge selection of bikes at great prices.

More than I expected! Everyone was super friendly and would be making my next purchase there again no doubt about it

Worked with salesman for week. Called on Friday 4 pm, he was at lunch I was told. Left message for online salesman at 4pm and gave info of bike to work numbers and call. Was having new tires put on truck. After 5:30, I called back and told salesman wanted to come put money in hand, I got sent to voicemail, left message. Never received callback until this week. Next day went to Texas Harley Davidson and rode a bike home. Go to Texas HD if you want to be treated important and special.

Awesome dealership, good sales team. Good employees altogether. They took their time with me as a new rider. Just finished the riding academy and both the instructor and Causon a sales representative that I have been talking to for two months now help me through it all. They go above and beyond to help people even if it means I dont buy anything. They are very good people.

Amazing dealer experience! Even though this is a big store, it operates like a smaller old school motorcycle shop.. low pressure, not intimidating, a bunch of folks who love motorcycles, are super knowledgeable, and who want to match you with the one you want or best fits your riding style and budget. No surprises or games, very straightforward, and treats their customers like they are buying a luxury product instead of just a powersports product. Highly recommended!

This location is well worth your stop along any highway ride. Merch selection is great & parts department is very helpful. I’ve only had one interaction with service & I do not have a valid review for that at this time!

I was searching for the Willie G skull license plate bolts. They had a set but wouldnt sell them to me because Ive never purchased from them before and I asked about shipping. They said since I hadnt purchased from them before they couldnt ship to me because of previous fraud! The parts cost $27.95!! If Im paying with a card and it clears whats the problem. Im in Texas! Parts guy said he would ask his boss and call me back. Never heard from him! As a business you should have fraud protection but yet you treat customers this way. Will not be visiting your store! PS....found them else where that would take my money!

Their showroom is as large and clean as any high-end car dealership. In a non-pandemic situation it would be an ideal place to shop for and buy motorcycles and motorcycle parts. However, my serious concern was that neither the employees or customers were wearing masks. Its their store and they can certainly run it the way they want to. And I certainly dont have to ever go in there again. Be forewarned.

Professional, nice, and courteous! They were helpful and accommodating whether it was the sales staff or retail they have been super awesome!!!

Bought my first Harley with these guys, couldnt be happier! Excellent customer service and very knowledgeable! No pressure what so ever! The whole staff from sales to parts to service to finance to retail were topp notch! Highly recommend!

This place went the extra mile for me. I am a traveler and lost my hydrolic clutch. They picked my bike up within half an hour. Moved the repair reviews ght to the front. Extremely greatful, Harley is the best.

I had the best experience ive ever had from a Harley Davidson place all the people was wonderful I highly recommend them the finance guy Bill was wonderful also Pegleg was the best

Great group of people there extremely helpful and friendly. I have bought two bikes there in the past 6 months. Be sure to ask for Chad. Great salesman

Huge dealership w/alot of new and used inventory. The staff were super friendly and had weekend specials.

Had a fantastic experience. Bill & Lt Dan were incredibly helpful and made the purchase of my our bike a great experience. Got a good price for my 07 FLHTCU that I traded-in and Im very happy with my purchase. Now riding in style on a 2014 Road King Classic w/Hannigan Heritage Sidecar.

Amazing experience!!! Randy our salesman, Bill the manager, and Faith the finance manager was absolutely amazing and made our experience one that we will never forget! We are happy to be a part of the Harley family now.

The people here are awesome. I stopped in with a friend I was visiting in Texas.

If you love Harley, youre going to be ecstatic if you visit Harley-Davidson of Fort Worth! Yall check it out! 🧡🖤

Harley Davidson motorcycle is our next purchase after a house..went looking today.. awesome showroom and huge selection of motorcycles. Well buy from Fort Worth Harley Davidson..5stars

Clint and Bill did an awesome job showing me and my wife around used and new bikes. The folks in accessories and parts were also extremely nice and informative. Thanks folks for a great experience!

Top notch Sales & Service!LOVE HARLEY DAVIDSON!

Great customer service! Follow up without being pushy or aggressive.

I bought my 2020 HD here, and always used them for parts/service. Since I had my bike up there for 5k service and was thinking about trading. The service advisor recommended Pegleg. The guy wouldnt even get an appraisal done, he told me depends on what Im buying new or used depends on the trade value. Then he says they are doing retail for trades. I asked for numbers on a road king he sends me a low ball trade offer and tells me I owe too much on my trade. I put $10000 down and bought from Texas Harley in Bedford.

From Randy, Karl to Shawn this is not an business. This is a family and that is the only thing that help me decide where to go for not only Information about Harley but the purchase of my first ever Harley. Thank you guys for all that you have done for me. Yeah that goes for you as well Faith.

Great place, great people. Got my back tire changed and they informed me my brake pads were low and replaced them. They even replaced a missing bolt they noticed was gone.

Customer Service is excellent. The Staff goes above and beyond to make sure you are Happy

Always awesome always happy to help you employees couldnt ask for anything more. LOVE IT

Bought a 2020 Road Glide Special in November 2020. The purchase price was good, but that’s where the customer service ended. The license plate came in and I was notified, so I rode back and they handed it to me (no offer to install). I walked over to the parts section and asked about the Wireless Headset Integration Module (WHIM), and they wanted $50 over the online price listed at harleydavidson.com (for just the parts).I showed the parts rep the “official HD price” on my phone and he said “the price has increased but the web site hasn’t been updated.” I walked over to service to ask how much to install (because departments at that dealership don’t talk to each other), and he said “4 hours labor.” I had already looked on line for other estates and realized it was a ridiculously high price. I told the sales rep who sold me the bike what happened and said I was disappointed with the service, and left with no fanfare. I rode straight to Adam Smith’s Texas Harley Davidson (the owner is reportedly the brother of Ft Worth Harley dealer owner), and they installed my WHIM the same day for $500 less than Ft Worth Harley quoted. Adam Smith’s Texas Harley Davidson service department also installed my license plate because I told them about my earlier experience at Ft Worth Harley—I didn’t even have to ask and they just did it.Earlier today, 5 months after the sale, I called the service department at Ft Worth Harley to ask for assistance on how to program the PIN in case the FOB was lost, and I told them the instructions in the owners manual were not working as advertised. The service department condescended to me then hung up.Bottom line, I got the bike I like at a fair price, but thank God for other dealers that support the Harley name. Fort Worth Harley Davidson customer service sucks!!!

Awesome dealership they are so nice and welcoming. And they will try their hardest to get you a good deal and wont just force you into just anything.

Best Buy experience! Karl is one of the best salesman there works with you no matter what your situation is it gets the job done fast and easy!!

Had the new electric bikes

Neil is awesome! Helped me out to get into my very first Harley. He did an outstanding job. Finance lady and the rest of crew members are absolutely helpful and friendly. Definitely will be back with them while upgrading.

Overall great experience, all every individual I met was knowledgeable and courteous.

I placed an order for a 09 heritage manual a month ago tomorrow, I was told before I paid that the manual would be a week or two at the most before it came in.I have went in person and called twice, each time I was told I would be called back with some sort of information on when to expect what I paid for, yet I have NOT received a call or any idea of when I can expect the manual.Amendment:I went back after a month of waiting and they wasted my time for 2hrs telling me they were getting an answer of where my item was, i finally gave up n left, went back the next day and got a refund and emailed the manager twice about this experience. To date he has not replied, they just dont care.Theres more that I have experienced through this dealership but whats the point, just avoid them at all costs.

Great experience. Chad was awesome. Everyone was very helpful!

Great dealership, great people, stop by and spend some money and say hello!

Went to another dealer and they held me up for about a week and no commitment. Fort Worth Harley-Davidson took 4 hours and I had my Harley. That simple! Everyone from the forklift operator to the sales force on the showroom floor was super helpful and friendly. I was shown a scooter the same color and the sameyear as my second Harley, this one had been well taken care of and more along the lines of one I saw as a kid, a Heritage Softail Classic. Top-Notch! Love IT!

This place is great. Very nice and professional people.

Philip on parts department, was a wonderful experience dealing with him👍🏽👍🏽👍🏽👍🏽

Great place ! Plus really great people

Very polite and courteous as always. Love going there and the renovations look great.

Good people. They are a lot of different people there and they all have a great attitude and willing to work with you on any problem you have.

On the way home fixed the other woman now she purrs. You guys fixed her running great.

If you’re looking for a Harley in the DFW area, go by Fort Worth Harley Davidson and ask for Chad and/or Darrell. I went in undecided on what exactly I wanted and they made sure to answer all my questions and work numbers to get me the best deal I could get. Awesome experience! Highly recommend.

Outstanding service and I found a new home for all my motorcycle needs

Mom had a great experience there getting her trike.

Nice well lit dealership. Masks required. Staff is friendly and very helpful. They have some nice pre Christmas sales going on right now. New bike stock is low at the moment but they have a nice selection of pre-owned bikes.

Fort Worth Harley-Davidson is a great place with great people and a great selection. These guys treat you right Everytime.

Very modern very clean very good selection staff was friendly especially in the clothing section very helpful the recommend anyone stopping by there at least to say hello

Very helpful here! Had a good experience, nice folks!

Harriet is the Greatest. Very helpful and very polite. A great asset to this dealership.

I really like this HD dealership. Its large and clean and the ladies in the merch area are always beyond helpful and sweet. The salesmen up front are welcoming but never pushy. I have not brought my Street Glide in for servicing yet. So I will update this with a service note after I do that. I have no reason to doubt theit skill and customer service at this time.

FW HD Rocks!!

I like the remodel of the dealership courteous staff willing to help

They really helped us out when we needed to get our sons motorcycle fixed and we were in another state. Thank you Dave and the mechanics who worked on his bike 🚲.

Karl is the man 💯 was straight forward with me. Didnt give me no run around. Picked up my 2017 Road Glide Special. Highly recommended

Great people and atmosphere will go back

Great place, terrific staff and lots of nice stuff there !

The people are wonderful the prices could be a little better

Always nice to Visit! 10 times better than the rinky dinky dealership in my small city!

Frank was great and the customer service was amazing frank gave me all the details and even help me find figure out which bike would suit me best for my ride

Great place to shop, got helped as soon as we walked in the door. Everyone was nice and helpful.

Awesome service and had all the parts

Great job guys and ladies, awesome place to buy your new ride. I recommend checking out Ft Worth Harley

Awesome just bought a motorcycle! Best feeling in the world. 5 Stars making it happen.

Nice friendly folk help you with anything you need

Long wait while my son in law got one.

Time and time again im amazed by the customer service. All employees friendly and helpful. I live 3 miles from another HD bur i always drive 25 minutes out of my way to come to Fort Worth HD!

Karl is awesome. Total respect. Explained everything. No games..Nick in F&I the same way. Will definitely buy from them again!!

Where do I even begin? The absolutely stellar customer service? The incredible bike selection? The friendly staff and sales people? The deals? The genuine Harley guys? After having a terrible experience with my local Harley dealership (Kents Harley-Davidson in Abilene, TX) I turned to the next closest. After having a phone call with Randy, I knew my experience would be different with them. These guys are the best in the business. Went there and was treated like a million bucks while getting the deal I wanted. Unsure about buying a Harley? Go talk to these guys and ask for Randy. My next 10 purchases will be at Fort Worth Harley.

Excellent staff. Very friendly and knowledgeable.

I own a 2019 road glide special that burned a quart of oil in less than 3000 miles go up drop it off for warranty repair they tell me its perfectly acceptable Im upset about it and the manager has an attitude his name is Gary not the greatest manager that you can have in a service department I do not recommend this place bunch of asshats

Great customer service, a hell of a lot better than a lot of Harley Shops Ive been to, especially Legacy in Midland..

I dealt with the parts department and the service department and cant say enough wonderful things! Philip in the parts department was great to work with in helping me find some new parts. The service department is just AWESOME! Not only am I very satisfied with the work, Greg went out of his way to educate me and answer all kinds of newbie questions. I cant comment on the sales department because I didnt purchase my Harley there, but I highly recommend them for service work and purchasing parts.

Monica in Motorclothes went above and beyond to help me find the helmet I wanted. It was out of stock but she called around and found it in Houston and had it shipped. Many dealers will NOT do that since they are all independent but she didnt hesitate to do whatever it took.

Loved the sales reps and financial guys. Amazing customer service!

The place is huge lots of bikes to view the salesman was pretty helpful.

The service is top notch and the mechanics take the time to come to tell you what is going on. When you go to order parts they ask you questions to ensure you get the right parts

Its all new since I left and I found a new trike Im going to buy.

Great place.

Randy was great through the sales process... not pushy, and let me make my own decision in time. Bart was great on the delivery. Thanks!I need to add an edit - Leslie and her husband did an OUTSTANDING job with motorcycle training. Extremely professional, safe and meticulous. I was pleasantly surprised at the rider training class.

Outstanding Customer Service!Josh, the mechanic is great and very thorough.Wolf, the salesman was perfect.And Greg, Service Manager is the reason we drove over 2 hours to go to this dealership instead of 1 hour to one closer.

Very helpful staff.

Very nice place lots of merchandise, great staff, thanks

So disappointing...the American flag should be treated with more respect!

As much as I love our local Harley shops, I wish this one was just a bit closer.

Really good people were great very friendly especially Dan, I had a good time

Heres my experience so far, I have a 17 that only has 632 miles and the chain cam fell off back in March. Immediately take it to them. Guy tells me its gonma be May 29 till the part ships. Now its 6/13,no call no nothing. I go up there, the guy oh Ive been meaning to call. The part is back ordered till October. Mind you this is a 17......not a 1945. So ot takes 7 months to make a chain. No wonder Harley is going under !!!

Bought auxiliary stop turn signal wiring harness with red lenses for my Anniversary Heritage Springer Softail. Installed in less than 5 minutes changed lenses and everything. Bright w new turn lenses Awesome to brighten the back of the bike.

First time at this location.. Parts Guru seems cool. Had what I was looking for..