When I decided I was going to buy a fully loaded BMW M5 I began searching the major websites and came across the perfect one at RLB Sales and Leasing. I had never heard of them before but going through their inventory I could see they had some very nice vehicles. There were over 30 pictures of the car highlighting the exterior and interior details. They were extremely high quality I would not doubt if they were taken by a professional photographer. During the entire process I dealt with Bobby Bell. I cant say enough about Bobby as he made the process extremely smooth for me. Whenever I had a question I could always pick up the phone and reach him. He even was able to setup a a great price to have the car shipped to me which ended up being much lower than the quotes I was receiving. If you are in the market for your next vehicle dont hesitate to give these guys a call. I am so pleased and love this car.
Jason is great, upstanding gentleman. He does what he says he will do.
Steve went above and beyond to help us with our vehicle purchase. I would buy from him without hesitation in the future. I was even able to reach him after hours via text and call and he responded quickly. Definitely recommend!
Very happy with the transaction. Steve always communicated quickly. He answered my questions with straightforward responses. The car was delivered within a week of my first inquiry.
Steve Malley helped me with my purchase of a Mercedes SL550 and would highly recommend him and the dealership. I live in Georgia so everything was done long distance. Steve took pictures and videos I needed to make a purchase decision. Made a deposit then flew to Texas for a day to inspect the car, then Steve made arrangements to ship the car to me. Someone from the dealership even picked me up and returned me to the airport! High quality cars on the lot, great repair shop on site. These folks are straight up and no high pressure sales or hidden fees. Do yourself a favor and check them out
RLB Sales is an amazing dealership! I got the perfect car I was looking for here with no pushy sales tactics. Steve was great, and had great customer service. He set up my test drive, communicated well, and had all paperwork and everything lined up for the purchase. He was awesome and made the process super easy! Would recommend.
They made appointment for us to see car. We drove 45 minutes to get there, drove car, made fair offer then said we needed to talk for a few minutes. We were then text that car had already been sold - not 5 minutes later. The car had been on lot for 90 days!
They did not do their due diligence in removing the cars plates and tags that I traded in. 4 months later I get the tax bill for the vehicle, the person I spoke with said to tear up the bill and not worry about it. Then we called the taxing entity to find out that I needed to do some paper work to let the state know I sold that vehicle to RLB. I’m not impressed with RLB and could not recommend them.
Weve purchased many vehicles through Jeff at RLB and weve always been more than satisfied. Hes upfront, honest and VERY personable. Hes located vehicles for us and given us advise on what we were looking for. These cars have always been dependable and in top notch trade in quality. Definitely a step above the rest! They have built lifelong customers from our family!
I have bought cars from RLB (Jeff Crawford) for the last 20 years, including three this year. Jeff insisted that i purchase a Service Agreement with my 2014 Audi since it was close to being out of manufacture’s warranty. It seemed a bit pricy at the time but it has turned out to be a total financial life saver. My transmission had a total failure that Audi had never seen before. Cost to repair was $8000+. Cost to me, $0.00 because i got a zero deducible plan. Needless to say, the Service Agreement paid for itself, i have a free dealer loaner while the new transmission is being installed, i will get a completely functional car back and the coverage will last for another 100K miles. The thing is, Jeff does not treat me any better that any other customer. He takes care of everybody. I will never buy a car anywhere else. Contact Jeff early and often when you are in the market for a car. He’s a guy you can rely on.
I will say that they did appear to have some nice cars available and under different circumstances I might have had a better experience. I made a 7 hour round trip to look at a 1968 Camaro that they have in their showroom. Prior to making the drive i questioned several specific items on the car including, damage or items that needed repair, paint, motor info etc. I was informed that the motor was stock with no known issues and that the paint was in perfect condition. The car needed no work and was in great condition. Upon arrival I could tell from the start this was not the case, there was leaking oil under the car from the transmission and the power steering. Multiple areas where the paint was damaged and one large area in the back near the gas cap where it must have been a 1 X 2 area where there was no paint at all. I would be surprised if the car would pass a safety inspection due to all the rusting the front sub frame had seen over its life. Ken was a nice enough guy, but in talking I realized that he knew very little about cars but tried to explain to me just how great this one was. He at one point asked one of his guys to tell him if the car had disk brakes because he was not sure how to tell. In saying all this, the car was a decent car though it was worth no where near what they wanted for it. If you have an idea of what you are looking for in a car make sure you know what it is worth prior to purchase, I did not feel as though this team was trying to sale me something that would have been a smart buy. If you are having a car shipped, please have a third party inspector look at the car prior to purchase.
Easily the best car buying experience ever. Steve, Richard, the whole team. Zero stress, enjoyable
Very nice people there.
RLB is a pleasure to do business with. Dealing with Jeff Crawford is a refreshing change from most car dealers. He is honest,straight shooter and no pressure kind of guy. A pleasure to buy a car from and will win you over quickly, just let him know what you want and he makes it happen at a great price and great service.
Literally got my dream car here, super helpful and none pushy salesmen here. Gave me a great deal and no BS involved, highly recommend
My son just got a car here. Jeff is the best at finding what youre looking for at the car auctions. My son was patient, and it really paid off with a beautiful vehicle!
Great place to shop for beautiful cars and truck. Love my Mustang.
John is GREAT! I was looking for a Jeep and i shopped around a ton. John went over all the numbers and purchase options to make sure i could make an informed decision. I couldnt be happier with my Jeep purchase and i strongly recommend this dealership. From start to finish this dealership makes purchasing easy. Give them a call.... youll be hooked.
We bought a suburban here and compared to a LARGE local dealer in the metroplex, their salesmen are head and shoulders above! As a woman I was spoken to as an equal, they didnt automatically assume that my husband would be making the decision. Because lets be honest, happy wife happy life 😉 Jason and Steve were amazing, they both kept me informed and answered my new to texas questions about tags and stickers. We drove all the way from Denton and I would do it again just because they are a class act and not the usual used car salesman
Best in the business! RLB is our Go To dealer for high line, low low low mileage vehicles. Honest, reliable professionals who do what they say and follow up with exemplary care after the sale. We are so thankful we have found RLB for our vehicle needs. Thank you for being in the business!
Website says they deliver best remove tag off any trade if you dont want a toll bill coming to you
Highly recomend Steve Malley very very professional prompt easiest buying experience ever car was as described I came from waller TX 240 miles away no back and forth no games Iwhen i arrived i was in and out with my new car in less then 10 min I will return for another car purchase for sure thanks Steve 5 stars all the way 0 headaches
Been working here for some years..and we will do what we have to do to make customers happy..
About to purchase our 4th car from Jeff at RLB. Everything is explained and broken down into terms you can understand. You can see where the dollars are going. From the first time i bought a car from Jeff in 2008, i never once felt uneasy through the entire process. I refer everyone who says theyre looking to Jeff and RLB.Great experience.
Allen Stearns was great to work with. He was upfront and honest. We drove 700 miles to pick up the GL550 and it was exactly as advertised. No surprises and the terms we agreed on by email were followed. We were extremely happy the the quality and condition of the car when we arrived to pick it up. The 700 mile trip back home was a joy in a car that was flawless. I would be more than happy to refer anyone to Allen.
No pressure,no haggle.very friendly .Shane and Richard, very good service.second car from RLB
Awesome Experience..Robbie and Randi took great care of me....I Highly recommend that you visit..You will not be Disappointed
Great Dealership. Go see Jeff.
Im a car fanatic. Have bought over 6 vehicles. Love to work with them. Call Jeff!!!
I found my 2015 Kia soul on Ebay. I Contacted the business and made contact with Ed he made my car buying experience over the phone great. He set it up so that my car could be delivered. The transaction was great. I was very pleased with the service that I received!!!
Great people there. Incredibly helpful and great service. I will certainly be back
Exactly what the car was represented to be. Suggest anyone looking for a good used car should at least check Out RLB.
I have to agree with the owner and their response to some of the negative reviews here. Rlb is an amazing seller and Ken and his dog are great.
Worked with Jason on a purchase and was extremely pleased with how well I was taken care of. Would definitely recommend this dealership.
Most Pleasurable Car Buying Experience of My Life! Allen Stearns was AMAZING! He went above and beyond for me. I cannot say enough good things about this man. I completed the online pre-approval and even though my credit is less than ideal this man got me the deal I wanted and the payment I needed! The SRX was EXACTLY as pictured! No bait and switch. Seriously, give Allen a call. If he doesnt have the car you want - hell find it for you at the price you want to pay!
Great people and a very distinct selection. They always have some crazy vehicles here to catch your eye.
Typical used car salesman and technique. Got out of there as quick as I could
In a class all by themselves! Excellent choice in purchasing new or used automotive!
GREAT car buying place clean cars
Salesman was pleasant, but not truthful about mechanical condition of car.
Everytime I go there Shane takes care of us. When he say hes going to do something you can take it to the bank!
They have everything and then some plus the best prices and service in town.I got my last two trucks from RLB. PG
Great place, great people!
Purchased a boat from RLB. Salesperson lied to me and my husband about how operational everything on the boat was. When boat arrived, items that were promised, were not in the boat. Very shady for a deal on a very expensive boat. I guess you just cant expect people to do business in an ethical manner these days. Buyer beware. We will not return for any purchases, nor would we ever recommend to friends or family.
Very impressed with the staff.
Great people
Dont even bother. Waste of time!
Badass lambo
Worst place ever to buy a boat Jason Long even told me he repaired the boat before i bought it. The boat lasted 1 hour.
Highly recommend RLB.