I had never been here before, but was pleasantly surprised by Canales. Very nice location, clean, very friendly, helpful staff and put together displays! They were attentive but not obnoxious!! Let you look around at your leisure and were there anytime you had a question. Andy Espinosa was great and I highly recommend him to assist you! Our church ended up purchasing 4 pieces of furniture for our foyer and I am very excited to see how it turns out!
Great customer service! Treats people with dignity and guides you as you look for options! I command her for anyone who goes to this store.
Marissa Mondragon at the Fort Worth location made my first furniture purchase so easy! She made sure to explain all my options to me and the process was so quick. I am very happy with my new piece of furniture and the customer service I experienced here. The employees at the Distribution Center were also attentive and helpful.
The salesperson was very professional and helped me with my needs, able to get food prizes and very friendly. Way to go!!
My brother recommended Canales for my living room furniture and when I arrived Rachelle was extremely helpful! I got everything that I wanted and more...I would definitely recommend Canales to my friends and family and when you go ASK FOR RACHELLE DAVILA!!
Thanks you guys so much for the affordable deal. Customer service was efficient 👍. Thanks for the speedy delivery and making this bed a reality for me in a timely manner. I will be back for more furniture. Also, shout out to the deliver team for the quick installation 💜💜💜 you guys took no time at all and actually centered the bed beautifully. Im definitely impressed with the buying/delivery process as a whole. 😁💯
Rachel was awesome and helped us to pick out our furnitures. Answered all questions that I had. She did an amazing job and hope she can help me with my other issue that I have 😉
Andy Espinoza made my shopping experience way better than I expected!!! He was so kind and helpful looking for new furniture for my house! I will definitely recommend him to friends and family, he has such amazing taste in furniture. If anyone needs help ask for Andy he is a amazing sales guy and he is very kind!!!
Great customer service! Patient, and explained process. Would highly recommend her as a salesperson. Elsa at the gran plaza location.
Naydelin was very friendly and most helpful. She continued to carry our concerns to her manager until we were happy. Naydelin was patient and very courteous, highly recommended family & friends to visit her at the seminary location! Satisfied customer :-)
Marissa was a great help, love the new furniture I got.
We went to several locations looking for a living room set. As soon as We walked into Canales, Hector Sanchez greeted us with a nice smile. He asked us a few questions of what we were looking for and within 15 min he had found what we were looking for. I would recommend him to my family and friends without hesitation. 10/10
Bought a bed set from here was givena whole different material bed set from what I had ordered, called to speak to manager didnt acknowledge the issue said I will speak to sales rep like that really is going to solve a whole wrong order they placed. Very unprofessional and disorganized!
Thank you canles and Marissa for the furniture, I love it
I went in to look around and got helped by the nicest woman. Her name was Carmen and no matter how many questions I had she was patient with me and answered every single one. She helped me look for what I needed no matter how long it took. Will definitely recommend to the family to come here.
Came in to get a bedroom set for my kids and Rachelle went above and beyond in helping us make it possible.
Naydelin was such a great help, was very professional and sweet. Would recommend her to anyone who comes to shop at Canales.
Our sales person Carmen was awesome, friendly, and helpful! She provided options to make sure we were comfortable with our decision. Thank you!
They were pleasant and informative. Easy transaction. Will visit again.
We had an amazing experience with Andy Espinoza. He helped find what we looking for under our budget.
Great quality and service, Hector was very helpful and professional. He was able to answer any questions I had regarding financing, as well as the different types of material and fabrics.
I had a wonderful experience with Andy at the store and i bought some really nice furniture, and i will be back, go by the LaGranza Plaza
Great customer service and good quality products. Yasbeth was very patient and helpful in requesting information, if you are looking for help, I highly recommend her service.
The customer service was excellent. Carmen really did I great job assisting me .
Thanks to rachelle Davila she’s super nice very patient and great costumer service. 100 % recommend
It was great, very nice and friendly particularly the attender rachelle davila
Elsa gave my husband and I the best customer services Ive experienced in a while ☺️
Let me tell you something...my boy andy is spectacular. i came in with a pretty hefty list of requests for furnishing my new apartment and not only did the store have everything i was looking for but boy did andy knock it out of the park. he asked me super relevant, detailed, and important questions!! not to mention the whole interaction was laid back and pleasant!! whoever hired andy better keep this man because he is KILLING it out here.
Canales is a great store and all but the sales rep Rachelle she was the best customer service i’ve ever had she knew exactly what i wanted by just letting her know what color and a style i was looking for, i highly recommend her, ask for Rachelle 🙌🏻
Andy was amazing and attentive and get my husband and I came in looking for a new livingroom set. We were able to find a nice gray two piece. He also let us know that we qualified for more but didn’t pressure us into buying anything we didn’t need. Would recommend:-) Tyra Davis
If You Are looking for a convenient process in getting furniture I definitely recommend canales furniture. Im assuming due to the pandemic I unfortunately Received an email informing me that my merchandise would not be ready until September. Unexpectedly this Afternoon I received a call from an representative by the name of Rachelle who went out her way to make a phone call and lets just say September has turned into tomorrow! These past two months Have been a setback for me. Legit having to start over literally with just A Suitcase to also sleeping on my floor. So to Finally be Able to purchase a bed along with other things my heart is full & Im excited to walk into my home tomorrow to see a new Nathan storage bed. Thanks again to You ms.Rachelle you Really made my Day!
Thank you Andy E. for helping us with our furniture. Very helpful and understanding of our needs
Ms. Rachelle was absolutely AMAZING and helpful with helping us get our furniture needs taken care of today. She was very prompt as soon as we walked in the door, and was able to help us choose and pick up our furniture in the SAME day. Yaaassss. I would 100% reccomend!
I really enjoyed my time shopping at this store, the workers there are really friendly and helpful. Shout out to Rachelle! She made the environment feel very welcoming and I would definitely shop there again!!
Carmen helped me and made sure I found the perfect bedroom set. She never rushed me or pushed me to buy. Definitely recommend!
As soon as me and my mom walked in we were greeted and the young lady that was helping us went to work to help us find what we were looking for. Me and my mother were determined to get a bed that day and for a great price WITH delivery and we got JUST that with great guarantee!
Amazing service. I was helped by a lady named Rachelle I believe. I was able to finally get the living room set I’ve been look for. I would definitely be shopping here again soon.
Had a good experience and and associate was very helpful on any question or concern we had. Definitely recommend.
Carmen Flores was super nice and helpful! Thank-you to her for assisting us with our purchase!
Yasmin at the Waxachie store is the best. Shes was able to get what I needed. She called several with information. It wasnt no ready task. She search several places for item. She found it and got it order
I highly recommend Rachelle she’s very respectful and has great customer service helped me choose out the perfect sectional that my husband and I loved thank you Rachelle.
Samuel Nevarez, great employee service! Definitely would recommend to help you out!
God quality furniture and best help in the store by yasbeth ask for her on your ext visit
Very good at finding what I was wanting for my new home. Fransisco helped out with all of my questions and made the experience easy.
I love the furniture I got, Marissa help me with furniture that fits with me
Wad very helpful, helped me find exactly what i needed
Great service at the store!! Andy was was very helpful and had so much patience with us !! Also the guys at the distribution center were wonderful as well and explained everything and verified that all was well with no damages !!
Discount galore.... people are friendly and willing to go the extra distance to satisfy their customers. Plus Military discount 😁
Very helpful young lady name Rachelle helped my family and i find the perfect sofa set
I love how Rachelle gave me different options of furniture! She was very patient and gave me some good opinions about the furniture and basics of what the furniture can do 🤩
Andy is/was the best helper in the store,he answered all the questions and was soo humble and kind.
Rachelle was super helpful! She helped me stay within budget and still get a bed that I liked! She made me feel at home and truly showed amazing customer service!
Andy did a really great job today and was very helpful in making my decision in purchasing a King size mattress. Thank you Andy
Rachelle was a great employee helped me find everything I needed. Great customer service !!
Great staff, I was helped by two different staff members, Rochelle and Carmen, both ladies were great and answered all my questions. Carmen did a great job working around some small obstacles and even though I did not purchase what I intitally went it for I am happy with what I got. However I was not entirely impressed with the store it self only because there was more than one thing I went initially for that they did not have available.
We had an amazing experience with choosing our furniture. Carmen catered to our need with lots of patience and was very informative. Thank you!
Francisco Mendoza.Very good customer service. Was very helpful.
Loved the quality and wide selection of the furnitures. The staff was very helpful, definitely going back..
Thank you Hector Sanchez for your service and the great smile!
Mary Castaneda was very helpful to me and my family! She was also very respectful and patient with me! She helped us look exactly what we were looking for. Thank you Mary!!
Francisco was great! Will be buying furniture again from them in the future!
Rachelle had the best customer service ive ever had i highly recommend her she is very patient as well
Andy was of great help explaining and answering every question I had!
Absolutely loved my service at Canales Furniture! Definitely make sure you ask for Andy! He is very friendly and makes sure you’re comfortable with your buying experience. This was my first time making a furniture purchase on my own and it was a little intimidating. I was afraid I was going to be pressured by the associates into buying something even if I wasn’t 100% sure on it. Andy made sure to explain everything, answer any questions I had, be super patient and even crack a few jokes here and there! 10/10 would definitely recommend and come back!
Niomi was a great help! She was excellent, I highly recommend talking with her if you need assistance.
Yasbeth was very knowledgeable, kind, and patient. I will DEFINITELY recommend my friends and family who are looking for furniture!!! I could’ve purchased a less costly bed somewhere else, but they treated me so badly that I asked for a refund before the bed arrived. Canales will definitely get my business again!!!
She was very nice to me and my mom, she also hooked us up !
I was very grateful Rachelle Davila was able to help us and she also showed us more options to look at. I was very pleased & happy with our experience at canales furniture. Definitely will return soon.
Yasbeth was amazing and helped us with such knowledgeable information and was very kind during our experience
My experience with Canales has always been pleasant. My sales associate, Andy was very professional, welcoming and sufficient with details of my purchase. I highly recommend Canales Furniture.
I worked with Andy in Fort Worth and he was absolutely amazing!!! We got the best deal and shipping will be fast too! Thank you Andy!
Got expensive and sales guy jumps on your back to buy something
My first purchase at this location was so easy and fast! Loved Carmen flores she made my experience great there! Helped me find exactly for what I was looking for!
Great service! Marissa was amazing & so nice, we loved the furniture we chose, she made the process so easy definitely recommend!
Awesome prices and great service! For funriture going here is a must!
I found a bedroom set that I really loved at one location but they didn’t have it. The girl was just like whatever so we left. I liked it so much I called two other store location (not realizing they shared the same inventory). One lady at one location said she would have to take my number down and call me back but never did. At the other location a young man put me in hold and the call finally disconnected/dropped after about 10 minutes. Finally, decided to call Mansfield to see if maybe they had the floor model of what I wanted and could sell that one. They didn’t but Roxana whom I spoke over the phone was so amazing. She noticed the style I liked and started investigating of what they did have ready in stock. She helped me come up with a plan B and I decided to drive out to their location. Anyone with that great customer service deserves my personal attention and gratitude. Unfortunately she wasn’t there to help when I got there but Nadia was. She was just as amazing and helped finalize what I wanted. Thank you to the great employees of the Mansfield location for your awesome customer service!
I had a very great experience, employees are very nice and helpful
Andy did an amazing job! I was stressed trying to find furniture. He gave me a great deal
Awesome customer service!! Alex was phenomenal in walking me through the process of an out of state purchase, making it very easy.
Yasbeth was the best.. Great customer service 👍🏽👍🏽
Great experience with Rachelle Davilla lots of help and very nice...will come again😃
Great bed and helpful service. So excited for my new bed.
Sales Representative, Rachelle Davila was kind, friendly, very helpful & went above & beyond in helping me find what I needed & provided me with the information & details in a way I could understand. I would highly recommend clients/custemores to go to her. Thank you!
Rachelle was very helpful! Super sweet and knowledgeable :) I definitely recommend this location.
Cynthia mata was very nice she’ll get you in and out real fast
Carmen was extremely patient with me and helped me find what I needed. Will be coming back!
Elsa was super nice and helpful.
Andy helped me so much !!! I was trying to get my elderly father some new furniture and Andy made the process so easy and quick!! I will definitely be going back!!!
Hector Sanchez helped me throughout the whole process from getting approved and looking through several catalogs to find what I needed for the right price, He’s amazing and I would recommend him 10/10. Thank you so much for you patience and excellent service.
Carmen took care of my father and I, she was very helpful, friendly and very professional, she took the time to listen and help us build the right dining set we had in mind, I will definitely recommend her to friends and family.
I highly recommend to ask for sales rep Rachelle she was amazing she knew exactly what i would like and i love my new sofa set
Great quality in furniture and Rachelle is great customer service representative she took her time with us and very help, shes a wonderful person.
Andy had great customer service. Quick and easy!
Great service & associate was very helpful and open to questions.
Super good customer service and high quality items. Went in looking for a vanity and Rachelle helped me out perfectly. She was patient with me and answered all my questions. I would recommend this place for those who need help buying furniture.
Great customer service!! I believe her name was Rachelle? She was very nice and answered all my questions!
Canales is the Best furniture store in Texas hands down! As soon as you walk in someone is there to greet you a smile. They ALL speak to you. The Hospitality is really amazing. There was this Great sales associate by the name of Samuel. He was very patient, kind, very informative with the items being purchased. Even took his time to show me the different colors, styles, down to every detail. Great sense of humor Great customer service. Keep up the Great work Sam Bam. They say third time a charm! Most definitely. But it wil Not be my last. #IllBeBack!