user
Public Storage
4889 Old Dixie Hwy, Forest Park, GA 30297, United States
Appearance
Public Storage
Comments
Ki
Review №1

Great location, cool check in on weekends, called the number went n picked up my code started moving in right away!!! People were awesome on the phone to make it so easy for me. Great Prices also!!

Vi
Review №2

Mobile app is very handy ! Clean and well maintained.

De
Review №3

Kima was so helpful and has a great personality, her property was so clean and I would recommend anyone here

Ze
Review №4

Call in about my reservation this beautiful person was excellent Kimia she took her time gave me more information then the person I spoke with when I made the reservation she truly loved her job and knows it well just wanted to say thanks to Kimia jod well done she is amazing 👏

Ta
Review №5

Kimia was very professional and she know what she is doing. She has great customer service.

pa
Review №6

Very good customer service. Tanica was extremely patient and helpful with me downloading the app on my phone and explaining to me how to use all the features. Thanks for your professionalism!

Th
Review №7

Kimia was fantastic and has wonderful cistomer service i would recommend any one to this location

An
Review №8

Tanica was a wonderful help. 10/10 best customer service ive ever experienced. really made me feel welcomed. she always has a bright smile on her face. keep up the good work

Pi
Review №9

Tanica was amazing. Very professional and always willing to go above and beyonf for her customers. If i could give 10 stars I would

Je
Review №10

Mrs.Kimia was really nice and kind and she really helped me get the proper storage I need for my vehicle.

An
Review №11

Tanica has been exceptional every since she has been here. Thank you for all your help!!! Best manager public storage has had here. Thanks Queen!!

Jo
Review №12

Tanika has always provided outstanding service. She is the best. Good person. Good people. Really cares about her customers. Recently met Nikki. Same service. I appreciate the way they handle them selves with their customer service skills and their true concerns for others. God Bless...

La
Review №13

Tanica and her staff were always available and quick to respond to our needs. Very professional and never gave us a hassle. I would recommend this location to all my family and friends. We were there so much that we started to almost know them personally. Property always well kept and clean. No complaints from me! Keep up the good work Tanica.

De
Review №14

Mrs. Tanica goes above and beyond!! Shes very professional, helpful, and had a good sense of humor each time that I worked with her. The facilities are clean and well maintained, definitely the best experience Ive had with a storage company. I would recommend this location to anyone!!

St
Review №15

The property manager was very pleasant and professional and went the extra length to help me with my issues.

Ki
Review №16

Kimia and tanica the property managers are fantastic and very friendly! They helped me get everything I need to get my storage together . Five stars to them both!!!!!

Ar
Review №17

Kimia was wonderful she has great customer service

Th
Review №18

Tanica waa great ans helped me get a space today at the last minute. She was very informative and answered all my questions. Thanks Tanica

Mi
Review №19

Hey.. Tanica Mosley great woman. Love her. Will go back as often as I can. Love Michael Webb.

Er
Review №20

Tanica was very helpful and wonderful. Great prices and storage. I highly recommend using this location. Thank you Queen!!! 😎

An
Review №21

Kimia was wonderful, and is a great listener

Ca
Review №22

I rented a unit this morning and kimia was very knowledgeable and got me in the right unit for my belongings, anyone need a storage please come see her

Mi
Review №23

Great staff and team. But especially to your employer Nikki. Maybe the best help Ive ever received from Public storage...

An
Review №24

Kimia was great she assisted me with a payment that is at another location, and her customer service was awesome

Yl
Review №25

Danica Mosley was very nice to me and my husband, she explained everything exactly like I was looking for.

Wi
Review №26

Tanica has been amazimg during my stay. Thank you!

de
Review №27

We had no issues with the property or Staff. Ms. Tanica was the main person we dealt with. She went above and beyond to accommodate our specifics needs. I’d definitely recommend this location to family and friends, or anyone looking to store there belonging without having to worry. Thanks

Ki
Review №28

I came here to make a payment for my sister and the lady Nikki was very friendly and nice! She assisted me with making sure I paid on the correct unit. I would definitely be recommending other people to this location in the near future.

Ja
Review №29

I appreciate Nikki going beyond to come to assist with move in today greatly appreciated

ni
Review №30

Kimia was awesome she was a great help

Ro
Review №31

I had a great experience at Public storage today. Nikki was extremely helpful and very nice. She got me in and out in a timely manner. Awesome staff!

An
Review №32

A+ service from Kimia and tanica she was awasome I needed somewhere to store my vehicles and she took her time with me and was patient, tanica even came to assist on her day off great job ladies

se
Review №33

WOW! For many reasons. I was told that I had to buy their lock for 20.00. The 20.00 cash never appeared as purchased on my account. The next agent asked my why I did not purchase a lock. I td her that I did. I also told her that I was due a 20.00 refund. She denied me and said I do not see a purchase of a lock on n your account. Why do you feel you would be due a refund she asked. I told her that the agent before her asked for their lock back after I produced my own lock. She took back the lock and kept my 20.00. She disputed that that could not have happened. I e plainer to her that at purchase I received two keys I immediately put one on my key ring. The other key was place inside of the lock. I went into my glovebox and took out one that I owned. I put it in first and told her I no longer needed their key. To finalize the argument. I told her where to look for the returned key. She looked and found it. She said that doesnt prove anything. I asked her to put my the key from my keyring into the lock. It fit and rotated the lock. I still.didnt get my 20.00 back.

ca
Review №34

Kimia made my day I went to 4 sofferent locations to make my payment today and none of them was open (the locations was Hwy 85, Tara Blvd and and the other location on old dixie hwy by 75) but her and she helped me set up the public storage app so I wont have this issue again

An
Review №35

Tanica has been amazing and always helps me when i come to visit my unit

Ni
Review №36

Wonderful customer service, excellent suggestions about unit and access. Thanks Kimia and Tanica!

Te
Review №37

Kimie was awesome

M.
Review №38

BEWARE ALL UNITS HAS A RAT INFESTATION. CLAIM IS ONLY $250 EVEN IF PERSONAL ITEMS ARE WORTH MORE TO REPLACE OR REPAIR. NO FOOD EVER IN STORAGE, RAT MANAGED TO EAT WASHING MACHINE HOSE, DRYER PIECES, ATE TV PLUG WIRES, AND EVEN HOME DEFENSE BUG STRAY BOTTLES. THEY GET IN VIA THE CEILING. I EVEN GOT A UNIT WITHOUT HOLE IN CEILING, BUT RATS STILL ATE UP MOST THINGS MADE IF PLASTIC OR WIRES. UNBELIEVABLE. JUST BEWARE, SHOULDVE LISTEN TO PROPERTY MANAGEMENT ONSITE.

Ja
Review №39

Tania was amazing and quick. I was in and out in no time.

An
Review №40

Professional and friendly staff, especially Nikki at the front desk that helped me transfer to a new unit. And it’s a great location for access from the airport.

Ma
Review №41

They are so kind and helpful

Fe
Review №42

Tanica is almost better than sliced bread... Good job!!!

Ro
Review №43

My public storage rep was very very helpful in dealing with all my storage needs

Ja
Review №44

Kimia was very helpful in assisting me. All my needs were met and I highly recommend this facility..

Je
Review №45

Good Day, Met Tanica on sight and she was very much engaged on my storage needs and was very helpful. They also have great rates and recommend anyone that is looking for a storage to stop by.

Ch
Review №46

Great customer service from Tanica

Ja
Review №47

Kima service was excellent today best customer service ever

Ro
Review №48

I love the customer service shes very friendly!!!!!!

Pr
Review №49

They don’t know how to answer the phone. I’m good. You won’t get my business.

Jo
Review №50

Awesome customer service Nicki was very helpful.

Ja
Review №51

Kimia was fantastic, great customer service

Ed
Review №52

Tanica has been amazing throughout my whole stay. Thank you so much!!!

Co
Review №53

Khalil was great such a great! I came in to his amazing smile he had such a great attitude. I really enjoyed my move in process it was pain free.

Sh
Review №54

Kimka was great

An
Review №55

Received great service from Nikki thank you

Ju
Review №56

Danica was excellent and helped me find the right space. thank you!!

Xa
Review №57

Very happy there is an option to store cars! 😌Also, Bria was awesome! I arrived 6 hours after I was supposed to - as she had just begun lunch - and she was still kind and patient. I’ve never seen a hungry person be so nice. She’s definitely the independent professional you want at your desk.

La
Review №58

Demoun was such a big help and extremely helpful!Once again the manager was very helpful. We wanted a closer unit to the front and she let us know when one was available.

Je
Review №59

Very nice & understanding staff!!!

Ma
Review №60

Tanica was friendly and helpful.

Do
Review №61

Bria was very helpful in the process of getting a storage unit. Her customer service all around was great and she even helped me see if the summer special rate was being offered at a closer location. It wasnt. She showed us the upstairs 5x10 unit. We like it being on the end near the stairs and are going with it!

Sa
Review №62

Superb. Nemon, the manager is a boss! She makes sure the property is kept clean and safe. Plus theyre prices are the best around.

Ka
Review №63

I am so excited that Public Storage had such a great deal. I am moving from one school system to another and needed a quick space. Bria was very effective and efficient. I was able to get in and out with no problems. Yay!!!

Bi
Review №64

Awesome staff and great experience! Deborah provided great customer service. Definitely will keep my business here.

Lu
Review №65

Nikki was awesome great customer service

Ty
Review №66

Tanica was amazing today. Thanks!

Ja
Review №67

Ms.Nemon was very polite and very fun to talk to. She helped me with everything and even spoke to everyone that came. Great experience!!!

ra
Review №68

Tanica was professional and kind and helped me with my emergency. I would recommend this location to anyone

Je
Review №69

Awesome location! Bria was a huge help. She followed protocol by showing us the unit first unlike uhaul and helped us save a ton of money. We paid 80 for 2months, a lock, damp check (she recommended) and insurance! She is amazing!

Mi
Review №70

Bria provided exceptional service and explained everything thoroughly. Made me very comfortable with storing my belongings at this location. Her skills are awesome! Great personality.

Fr
Review №71

Very helpful Nikki was A-1.

Ja
Review №72

Let me tell y’all something! I have had one of the greatest experiences dealing with this public storage facility here in Forest Park. The facilities are nice and clean and the office area and bathrooms are very sanitary. I have seen some public storage facilities that have rats and roaches! But not this one. The storage space was very clean. If you consider any public storage in this area consider this property. The customer service is also fantastic. Mrs. Christen is so wonderful. She provided great customer service with a sense of humor. I felt right at home. If you are considering renting with any public storage, choose this one RETNA!!!!

Re
Review №73

Ive been with Public Storage for many, many, many years, I am satisfied with theirService. There customer has been the best for me. . . never had any problems they always make sure that i am taked care of.My visit one day ago with *Nemon* wasbeautiful, wonderful spirit love her personality.💕💕👍👸

Ta
Review №74

Kimie was such a good help today. And Nemon was great she communicated with me daily with my reservation. Thanks Guys

Ka
Review №75

Khalil was excellent my mother has been renting for public storage for a while now and this guy had the best customer service we’ve had in a while thank you This was a very easy process and unit was very clean!!!

Ka
Review №76

I came in the other day and Ms. Wendi displayed great custumer service with renting an unit. She made me feel secure with storing my belongings for the first time. I appreciate the service and will definitely recommend this Public storage location.

Su
Review №77

Khalil was super friendly and helpful with my move inn. Amazing customer service.

Ja
Review №78

Bria was awesome! She made sure she explained everything throughly to me! This is my first time renting a storage and she made the process very simple! Thanks Bria! Highly recommend this location!

Gu
Review №79

I must admit I almost didnt come back after, getting soaked yesterday. Only to find no-one in the office and it was after 9:00 am! But Tanica made up for it with her great service today! She helped me find the storage room that was the right size for my things and has awesome customer service skills! I also like the fact that there is coded gate entry!

Ya
Review №80

Khalil was so helpful and amazing he was truly a joy. He made my move in process extremely easy I recommended this location for a pain free move in experience.

De
Review №81

This location is great...especially the STELLAR service we received from Nathan! He was extremely helpful, courteous and detailed when explaining the process. The location was well maintained and the unit we were assigned, very clean. Of course it will be better when they upgrade it to a climate controlled unit, but other than that, not one complaint!

Ra
Review №82

Nemon was awesome today. She gave me ease with renting

Wa
Review №83

PHILLIP WAS GREAT HE ACTUALLY SHOULD MANAGE THIS PROPERTY ALONG WITH HIS TRAINER ...SHOWED CONCERN AND DEFINITELY A MAGNIFICENT HELP

S
Review №84

Thank you Brian.i came on short notice and you were very helpful knowledgeable and kind I so appreciate all your help.and wish you and new baby nothing but the best.THANK YOU FOR MAKING MY STORAGE MOVE IN THE BEST EXPERIENCE EVER.AWESOME JOB BRIA

K
Review №85

Nakia was awesome. Great customer service and great smile. Thank you so much

Mt
Review №86

Smooth transition and quick as well

Ju
Review №87

Bria gave awesome service to me during my rental. She provided great information and was very sweet and patient with me. Taylor was very warm and welcoming. Both ladies brightened my day whie making great sales!!

So
Review №88

I love this public storage. I came in to just look at some storage units and check prices although I didnt rent the customer service there was amazing. The manger Gary was so nice and friendly from the time I walked in until the time I walk out. I would definitely be coming back.

Ja
Review №89

Bria was AMAZING!!!! This is my first time renting a unit. She made the process easy and explained everything thoroughly. I am happy I chose this location

Ba
Review №90

Bria was VERY helpful. Excellent customer service skills. Pleasant attitude and I was happy to have her help me..

Wa
Review №91

Tanica was amazing!

Sh
Review №92

Bria was so helpful in supporting me securing a storage unit. The process was quick and easy. Thanks Bria!!

Fi
Review №93

Khalil was excellent l live the ease of working with this company and, especially this location!!

To
Review №94

Extremely helpful and friendly staff. Easily got me a unit and assisted with all of my belongings. Will be renting with them for as long as I need!

At
Review №95

Very professional and knowledgeable thanks for the great service...

Br
Review №96

Bria was amazing. Quick and easy service. Truthful and very informative. Thanks Bria and public storage for being so wonderful.

Ke
Review №97

Great experience thanku tanica

Sa
Review №98

I enjoy storing here. I love dealing with the manager Christen. She is very beautuful, sweet and helpful! She always makes sure i am taking care of and her office always smells good Thank you.

Fr
Review №99

I arrived to pick up an item from someone. Workers were outside pressure washing ask if the buildings. I was politely asked by one of the facilitys employees, to move so many car would not get dirty on it from the pressure washing. They clearly take pride inn their facility. They are courteous, and appear to be secure.

Ha
Review №100

Christen was great. She was very knowledgeable and very willing to help. She was patient and easy to talk to. She was very great at explaining the documents and everything I was signing. It was just a great experience all around.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:4889 Old Dixie Hwy, Forest Park, GA 30297, United States
  • Site:https://publicstorage.com/self-storage-ga-forest-park/548?pid=pslocalsearch
  • Phone:+1 404-857-3042
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
Similar organizations