I always get great service. The communication is great.
Yooo not gone lie, this is a legit place to get your car serviced. They got real reasonable prices, you get in and out, and the employees are all professional and helpful! I was helped by a dude named Frankie, I highly recommend seeing him! I was going to Nissan for all my services but after he helped me I’m not going nowhere else.
I came in desperately looking for a certain tire. Although they didnt have it in stock, Frankie went out of his way to get it for me in 30 min from another location. He brought it back and got my tires changed in less than an hour. He went above and beyond to providing the bet customer service. I will definitely be doing business here again.
Big E was great and very humble. They have a nice staff there. Prices were fair too. Id recommend and will go back
The front manager Frankie provided excellent customer service during my visit at STM. He was knowledgeable, friendly, and helped me with all my tire needs. I will definitely be back again.
Frankie provided excellent service for my recent purchase at Southern Tire Mart .Great attitude . Good job . I will definitelyUse Southern Tire Mart in the future.
Frankie, shop personnel and staffers are truly professionals. Great organization!
Awesome customer service. Thank you!
Great service as always fast and efficient and great prices on tires
Worst alignment shop, these guys have left toe rod ends loose which could result in a crash or death. I discovered this during a walk around inspection after they did my alignment. They wouldnt just come loose, they wasnt tight in the first place.
Best Place to get my tires and work done Im so glad I came here for the 2nd time. They were very professional and paid attention to details. Thank you to Miguel Diaz for his help. Such a delightful gentleman great with Customer I recommend you go to him directly. Thank you I will be sending friends and family to you guys for now on.
Waited there for 3 to 4 hours to get an alignment done and they didnt do it.
Southern Tire Mart and their Manager Ricky went far beyond normal customer service to help me change my F450 summer tires to Continental Scandinavia winter tires (which are truly awesome). Short story, I drove from Miami towards Denver, CO and Southern Tire Mart was the first stop where I would be able to get hold of these quality tires. Brian at their sales office helped coordinate moving the tires from Continentals Atlanta storage so that I would not have to drive out of my path to get them mounted. The curveball to this was all of this took place on December 23rd and off course we got caught up in in heavy traffic on our way up and got delayed beyond Southern Tire Marts closing time. Ricky, Cody, Brian and one more mechanic stayed and waited for our arrival. When I rolled in their truck bay there was a team of skilled mechanics ready to swap out my six tires. This is as good as customer service ever gets. Best possible experience even when I could not be there in time. A heartfelt thanks to the great team at Southern Tire Mart! ❤️🙏I also would like to thank Denver White at Continental Tires for helping coordinating all of this!
In and out. Two new tires and alignment.Freightliner M2 106
Excellent customer service and reasonable prices on tires and all.
Nice place. Big lot, no problem to bring truck and trailer here. Very helpful staff made sure I got the best tires within my budget and installed 8 new drive tires on my rig in about an hr and a half. Nice waiting room so you can kick back while they work👍👍
I was going down 75N headed to airport. Hit somehting in road pulled off at exit. Pulled into Southern Tire Mart. Walked in spoke with Rawlin. Super nice. Greated me, asked what I needed. I told hime the problem, and he got me in and out in 15 minutes. Changed my tire and put on spare. New I was in rush, and sent me on my way. I HIGHLY recommend them. I didnt think employees like Rawlin exsisted anymore. Super nice.
Ashley was wonderful at the front desk. Service was fast and the techs did a good job. The price was fair and reasonable. My one complaint is the tire techs left a mess on my rims after the tire change.
Franky is the best, thanks Franky for everything
The staff is friendly helpful.. Chris was super helpful, friendly and professional. He made my visit a great one and now Ive started bringing all my vehicles here for service. Thanks Chris
Great work and friendly staff. Very clean waiting area
I picked up a friend that had a flat on a RANGE ROVER they fixed it with no problem
Chris McNeil is the man!!! Him and the crew at Southern Tire Mart always seem to have whatever is needed when I come here for my company vehicles. Staff is always pleasant and usually work quickly to get me out of here and back to the grind!I would definitely reccomend them if you are in need of tires for your vehicle.
Went there with a trailer issue,, although I was loaded and pressed for time,and had not made an appointment,they were accommodating,and was able to repair issue and still deliver on time
Quick unload and count, around 1 hour with two lifts offloading.
Excellent place for Tires and Alignment, very clean inside and out, plenty of room to park, staff very friendly, reasonable price on Tires, they open at 7am.
This is the best Service Center in the South for tires, Brakes and other related drive train issues. There Service exceeds most of all manufacturer services, (Ford,Chevy.etc., and most of all others. My gratitude and appreciation goes out to all of your sales, service and maintenance staff to have one of the best service organizations that I have had the blessings of being treated like someone who they care about an I would give and do the same for. Rodney: Retired from M.S.Roof Systems in Forest Park,Ga.
Checking on prices of cars Miguel was great couldnt ask for a better customer service
Great Customer service and they have the best coffee!!
Spoke to Tammy regarding quotes on purchasing tires, and was so impressed by her amazing customer service. Any questions I had, she had the answers. She was so great, I will definitely recommend this place to anyone looking to purchase. A company that hires great employees who care about their customers, deserves your business.
Broke one of my covers on my rims did not tell me but when I call to find what happen to the cover they could not tell what happened and tried to tell the next day not the day it happened didnt want to the blame never use this place again do not go there
Lack of skill and huge safety issues. surprised theyre in business
Very courteous and great service.Would recommend to anyone.
Awesome customer service doesn’t matter who you get. All are very knowledgeable and friendly. Highly recommended and the price is right!!
Excellent Prices, but Service is Top Rank
A true gem, tucked away in your local neighborhood (Forest Park/Morrow/Jboro, totally worth the drive!!) with great prices and an amazing staff! Every customer is greeted and treated with a personal and KNOWLEDGEABLE touch from amazing professionals (special shout out to Chris McNeil for being INCREDIBLY kind and thoughtful,) and they genuinely appreciate and respect their clients. I dont think Ive EVER seen a repair shop that clean, either! I will be back time and again! Love these guys!
They did not want to provide the service we needed even though the reason why is they were at fault we wont be going back
So after a year Im editing my review. The reason for the dramatic change and review is the customer service and service is not about the customer but completely about the money. This is a billion dollar company that does not truly care whether the customer is happy or even somewhat satisfied in my experience. My story is long but I will blog and do a video on it. I spent over $4000 and I was only asking for a small amount to be allocated to what I lost not even 15% and they rejected me. No satisfaction. 0.5* if I could
By far the best experience I have had, great service great prices and very great conversation while waiting. Chris and Mike provide some of the most exceptional service I have received by far. The technicians are awesome too!!
Great prices... great customer service.. talked to chris, was extremely helpful and nice.. i am going to back to get more work done on my vehicle
Excellent place, shop hands were friendly, as well as the service writers, great drivers waiting area.
Southern Tire Mart in Forest Park ga sent home4 people with fevers an told one man to stay at work after he come into contact with someone who is now corintine ..they dont care about poblic safety or the workers safety....they just want there money
Great place to get tires and other work done for a great price
They have good prices and do good work
Excellent customer service 👍, great prices and servicing of my cars tire needs
Always great service and I will be back for new tires.
Very friendly atmosphere, skilled technicians.
Great people and service!!!!!! When you trust the shop it makes you feel comfortable!!!!!!!
Miguel has great customer serviceTrust, not easy to find. Thank you for being kind.
Excellent place had me in and out with my trailer tire
Tire guys are friendly.
Great service, added two steer tires this weekend 😀
Good service I love this place and also my bf work there
Great place. Great people. Really helpful in helping with everything.
Great place to handle your tire needs. Excellent staff. Very helpful
Great customer service.. Oil change was quick and very reasonably priced!
Great staff. Good prices
Bought tires here always good service
Great service. Chris took care of my with vehicle. Aligned, rotated, and balanced.
Miguel is awesome and had great customer service 👍
Very pleasant courteous staff. Made sure things was right before releasing me. Thank you guys
My wife and I were on our way to Tucker,ga due to a death in our family. When all of a sudden my truck lost oil pressure and started running hot.just so happened to be at and exit ramp, so we took the exit and at the top of the exit ramp we saw Southern Tire Mart . So we coasted over to there parking lot and I got out to see what might be wrong with it. While I was checking my truck one of the employees came out and offered his assistance and immediately he wanted to put my truck on the lift and upon the inspection he found the problem. He offered to repair it and While waiting on the repairs to be completed they ask us where we were from and where we were going and in these conversations they made us feel very comfortable .They truly wanted to help get us to our family. They repaired my truck in a timely manner and a very very fair price. I highly recommend Southern Tire Mart for all your automotive needs. I’d like to say hello and thank you again to all the wonderful employees who helped us your friends forever, Stan and JoAnn Ruffin
Clean professional facility! Tech was extremely helpful and knowledgeable!
Excellent service. Great prices
Will go extra mile to get a quick fix. Highly recommended
Excellent customer service. Welcome to the neighborhood😄. I will be having my car serviced there in future.Thanks yall 💗💋
Extremely clean and professional, especially when my dispatch kept changing what we wanted to do.
Very clean place.from the minute i walked in customer service was great.service was done in a timely manner.
New to the neighborhood and well needed!
Friendly staff. Excellent prices.
Good at what they do, got my semi truck tire on in an orderly fashion
Fast friendly service
My wife loves this shop
Great price... fast service...
Always a great experience when I come here!
Awesome service,Jose is the man to see for,Commercial tires...
I was happy with my service
Reasonably priced excellent service
Great place everything nice and clean
Great service.
Great service
These guys are great!
Thank you.
Really a great tire store
Too expensive. And didnt let me use my employee discount. Too much. I got one tire paid for 3
Great place...
They are awesome
Work is great
Good job
Polite staffing
Trustworthy reliable work
Very friendly and clean place
Always good
Great place
Good service
Very Satisfied
Just a tire company