Good for on the go basic needs, unless you need supplies for a car wash. Car wash next door, and Advance has a whole wall dedicated
I ordered a transmission under warranty through Movaris and when I went to pick it up at Advance I was told that I had to pay for the warranted transmission first. I kept trying to explain to Juan that is not what the warranty company told me. To make a long story short I paid $2400 for a transmission that was already warranted and paid for and I ended up having to call Movaris to rectify the situation. Juan was very rude and kept cutting me off as I was talking.
Went there today to make a automotive parts purchase,just wanted to say it was worth the time going there,people that work there are friendly and helpful, well satisfied with the prices and the amount of help I received,medium parking spaces,including handicap parking,highly visible location at the corner of a red-light intersection & access from 4 lane divided hwy,not far from interstate i _285.plus theres many other amenities you might need in all directions things to know when out traveling.
For the sake of being in the area doesnt account for anything when your customer service is non existent and the store has nothing in stock and inventory is completely off! This store would FAIL an audit!!! Individual locations should take more pride in the location they work in rather than spewing from their lips so fast, Lake City has it.
They are always ignoring you. Go to the one across from the car wash much better w being helpful.
They will not process any orders via the website for pickup.
Not very friendly employees but hey is an autoparts so i get it. You do have to ask for the money back you receive when you turn in an old part for the purchase of a new one because they wont tell you or give you the money.
Guy that helped me at the register was helpful and made sure I had the correct antifreeze for my vehicle.
Good and respectful people
Went for a caliper in a rush and they have it in stock. Other auto part stores want me to wait to next day...
I had a good shopping experience there, they had what I needed and customer service was good.
No one nows whats goimg on
✍️✨✨🌟✌️ service knowledge and pricing is excellent staff is extremely courteous I love it I have always respected and cared for this particular location its great
Out of stock of so many things. Everything I needed.
Needed brake pads. Covid precautions in place.
Very helpful guys here.
My favorite plac3
Ok
The customer service is ok!! Depending on which employee you get and what kind of mood that person in. It can be hit or miss at this location
Great customer service
I called about a fuel pump last night a girl said they had it I said put your hands on it if you got it will come get it she put me on hold then came back to the phone a few minutes later said she had her hands on it. I drive 35 MINUTES TO FOREST PARK just to find out they dont have it she said she was gonna wait till I got there to make sure I was coming smh.
Good
Very helpfull.
Had parts available and remember me from a phone call a hour before visiting
Everytime I try to give this store my business, they fail me, I asked a young man on Sunday at 7:10pm could he help me out by testing my battery and alternator, I was patient in him taking forever and taking customers before me even when I was there first, he told me he could take my battery out and charge it 30 minutes so I waited for him to get the tools. Now I waited outside in the hot sun after a long stressful day in the sun at work and he did not come back out, I went in the inside and asked did you forget about me. He then says he cant assist me while laughing, looking at the clock stressing they were about to close in 20 minutes. I asked for the manager he was also rude, I explained to him he said he would help take my battery out and charge it and never came back to assist me I was then told they cant help me because rules and regulations, BUT IVE NEVER HAD THIS PROBLEM BEFORE with getting my battery taken out and charged. They stated I would have to remove it, I asked for tools they stated were about to close while laughing so I left and went to another store I will never come back to this store. If you need help go to auto zone or somewhere else this store staff needs to be looked at and evaluated they are rude, they never want to help you, their attitudes are terrible and if I could report them to the BBB I would.
I enjoyed shopping at this store. Great staff!
She was nice a little indifferent...I was only there to pick up a package tho
Never has what you need or looking for, customer service is super slow.
Very personable staff to
Fast service, had tools i was looking for.
Great had just what I needed..And the service was great...they always treat me like a valued customer here!
Great place now but a little confused I have nothing against guys but the men who rung me up have a mustache and long green finger nailed. His hands where very ashy like he had been baking biscuits all day and was in desperate need for a fill in. I was lost and confused. His bra strap was hanging out. Made me fill uncomfortable. Will not return. I spend to much money with them for this. I will continue to shop online.
Very quick efficient service.
Staff friendly and helpful. Almost always have everything in stock.
Good customer service made my visit quick and easy to find everything I needed
They try their best to March your price from other parts store...fast and efficient
Lousy service I wouldnt recommend anybody go there they are so terrified of the covid-19 they not trying to help you this damn behind a little Shields and scared to come out to assist you with anything dont go over there
This Advance Auto location was pretty good only thing about Advance Auto is they have Bad Customer service the employees act like they hate their job
Great place for auto parts and good prices.
My car wouldnt start, came for a battery. The knowledgeable tech on duty gave good advice.
Not to bad of a store. Ppl could be a little more knowledgeable in the line of business they are in.
Very very nice brought a headlight from another location but they were so busy they couldnt put it in came here and he but the new headlight in no problem less than 10mins.
Great 👍
Have you ever heard of
Good service.
Convenient easy access from two different roads and the staff are friendly and helpful.
Wounderful place too go get parts for your car
Customer Service was ok
They can be slow helping you but they usually have the parts I need
Great place for all your auto parts.
They Always have what i need to keep my car in tip top shape
Sometimes customer service is good and sometimes its really not
Quick Services
Purchased struts from the store on Christmas Eve and had to pay $23 for expedited shipping for the parts to arrive on Friday. Asked the associate if it was going to be in later because of the holiday, I was told it would be shipped over night and be at the store in the morning. Called the store 3 different times and was told the parts would arrive at 3 different times. Gave the store a contact to call once the parts arrived, did not receive a single call.Customer service was poor and unprofessional... DO NOT BUY YOUR PARTS FROM THIS Advanced Auto Parts Store. Go with AutoZone, OReillys, or anywhere else.
Great Looking Store! Awesome Staff! Great Service!
Quick service... Extremely knowledgeable...
Helpful
Not the friendliest counter clerk in the business and its terrible how the employees cannot look up speed perks for the customer any longer.
I like them the best, on line save 30%
The Best Hands Down!
To much jibber jabberNot enough counter help
Discounts if you order online.
Didnt have the part i needed...thats the case each time as I have an American made car and they never have parts for it...disappointing...
Great place for parts but be prepared to wait
Kool staff and really helpful.
Good for ordering parts for my car
They have nice workers here
The part that I wasnt in stock, the manger ordered it and I had it on the same day! I also had a coupon that didnt work...so he gave me $40 off of my purchase!
Great Customer Service 👍
No cash payment card only
Worker went out of his way to help me because I was very lost.
Good customer service
Very nice customer service and support
Rude and disrespectful Spanish guy need customer service training in helping and respect.He stated the the free service is for paying customer.I said not at AutoZone
With or without a customer card...I am still treated like a member.
Great customer service
Great And Fast Service
Great folks fast and efficient
Happy Associates was very very helpful
Employees were helpful and knowledgeable
U can get everything I need an they always have them
Went to charge three car batteries. They told me to come back in two hours, I gave them an extra hourBut in the end they only charged ONE
Great team knowledgeable and helpful
I wouldnt go anywhere else for my parts
Great customer service
Always professional
Gave false reading on diagnostic to make a sale twice
The young lady at the desk was very rude and unhelpful.
Fastest service
They had my spray paint
Good selection and prices
Part Store. Friendly Staff.
Great service
Very attentive
Staff was knowledgeable and fast
Great customer service
Poor
Nice people
Great service