Its no wonder they have a one star rating! They absolutely did not follow through with something I was promised in person while there! Even after multiple text messages I sent to a a number from the dealership (that texted me specifically saying to text back if I was not satisfied)Even after I called in twice today the first time they didnt listen to me at all when I told them I wanted to talk to a live person and they sent me to someones voicemail and the second time I was promised by the receptionist that she would have someone call me back and that she would explain the situation. However this never happened.I feel like actually calling the parent corporation of this Dealership, considering how frustrated I am right now.This place is price gouging severely and and their word means nothing. They dont follow through at all with what they say they are going to do.I absolutely do not recommend taking your vehicle here for service considering how I have been treated!They me being new ownership. However apparently whatever cause the previous owner to have to cash in his chips, hadnt been rectified. Your of to a great start and earning yourself a good reputation in regards to customer service over there.I even told them how I am a Veteran who has been facing significant hardships due to health challenges and they could care less.Some Dealerships actually respect Veterans not here! I was expecting them to kiss my a&s or anything like that.However even basic standard customer service in regards to follow up and follow through is completely absolutely.This isnt a shady used car dealership.. Its really unfortunate thats they impression they have given me though.I worked in the industry myself for several years. They dont seem to grasp how customer retention works at all.Very disappointed with this entire situation and even more upset about the amount of time I have had to waste trying to get a resolution.I agree with Jadens review whole hardly this place would absolutely break your poor grandmother over the coals if given the opportunity. They would be sure to lie through their teeth and smile while doingso.

Terrible. Waited over a month for a scheduled service waited half an hour to be spoken to and then the person had MISPOKE about a service he said I wasnt going to get charge for . This place is a waste of time and will rob you if they see the opportunity. If I can give it less then 1 star I would. Support your local mechanic build a relationship where you can trust the person who treats your car. These big mechanics are low lifes. -5stars