I was so impressed with this business from the very first look - it’s one of the cleanest tire and auto servicing place I’ve seen. The staff was very nice, and they got my car in for alignment service without delay. Then came the big surprise - no charge because my alignment was fine! Who does that?? Well, this place does! They have my vote of confidence that they are honest and beyond fair, I’d definitely recommend them and will take my car there again.
Great experience from start to finish with buying our new set of tires - working with Holly made everything go so smoothly. We are sure to return again.
This place is fantastic! Great, fast service!
Jay and his team do great work and they have great prices. Their best value is how honest they are. Theyll explain what you need and why, while making sure your money is spent wisely. Im a happy customer of about ten years now. They take care of all of personal vehicles and our small work fleet.
I came in with the flat and told them I was from out of town and they took care of me to get me back on the road fantastic job
Great service, and super friendly. I’ve taken multiple vehicles here and never had a problem!
Had a slow leak in my rear tire. They checked it out and found a screw in the tire. Repaired tire and completely surprised me with no charge. Very friendly service and done in a timely manner. Next time I need any tire work done this is the place Ill go.
My sister highly recommended them to me, because she said they were honest and trustworthy and any business run by people with integrity is who I surely want to do business with.
Good job. Thank you for your prompt attention and no fuss service. You are our, ‘go to guys’.
I took my tire to Stephenson‘s. It had a nail and a large bolt in it. They were able to patch it within an hour. When I went to pay, they told me no charge. If you purchase your tires from them they will fix any hole that needs to be patched for free. That is a great way to stand behind your product as well as provide excellent customer service. I highly recommend this company.
I have used them for several years now they have good prices and very professional at there job, best place to get tires
The staff at Stephensons Tire are friendly, courteous and professional. The gal who works behind the front counter, Jennifer Fuller, is a joy to talk to. I drove my BMW there to have a flat tire repaired. I was out of there in about 15 minutes with tire repaired—at no charge. Exceeded my expectations. I will be using their services from here on out.
Thank You for Rotating my Tires for Free Today. I decided to purchase my tires from Stephenson Tire and Alignment after doing some tire shopping. Best prices in town and they rotate your tires every 5K miles.
About a month ago, i got my car alligned at this place & they didnt tell me about my rack/pinion being completely shredded. I got two new tires put on the back and the old ones (still in great shape) rotated to the front. This tore my tires apart & even messed the allignment up horribly. Thanks for putting me $1,140 in the hole!
They were recommended to me by a friend.Always fast, courteous service. I have never suspected them of trying to find extra work. Tire prices are competitive.
Bought a new set of tires here. Very courteous and professional staff. Will definitely be back.
Conveniently located right on Florence boulevard almost next to hobby lobby. went for a tire patch which they did for free! In and out very quick even though I stopped in with no appointment. Since I was there, I also asked them to rotate my tires. Very professional very nice and the price was right for the rotation.
Saw me quickly and did a great job with regular break maintenance on my Honda. Had parts on hand. In and out under an hour.
This place is amazing they worked me in this morning and had me out in 15 min and don’t charge for a flat! If u need someone to fix a tire there your go to place!
Stephenson Tire and Alignment was recommended to me by the Lexus dealership in Huntsville since I didn’t feel comfortable driving to Huntsville from Florence with a visible screw in my tire and leaking air. I was immediately greeted with a smile and said we can get it fixed right away. They immediately took my car and fixed the tire at no charge. I see now why the Lexus dealership recommended them. The kind, professional people there are a refreshing change to so many places you go to this day in time. Would highly recommend them for ANY tire needs. I will definitely be getting my tires there!
Great people! Really take care of your automobile needs.
Best service when I was in need cant say thank you enough. highly recommend id you need tires or tire services.
Whats not to like about the service here ? I bought tires for my truck here 2years ago and the service has been top notch. They are open at 7:00 am, and my repair was free. Tire rotation was free a few months ago as well. Fast, friendly, professional service is what you get here!
A++++ honestly, helpful, and highly skilled friendly service. Every time. Been buying tires and getting work done here for over 3 years and I have never been let down. I have taken them my personal vehicles, working trailers, ATV, RTV, tractor tires wagon wheels and they have never said they can’t handle it. They also have very reasonable prices. Great work ethics. 👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
A+Great communication when I called them to help me with a nail in my tire. They set up appointment time and they were punctual. Got me in and out fast. Great service. Nice and friendly. Even checked the air in my other tires and adjusted them.Thanks,Lin
Tremendous Team at all of Joel’s locations...I personally have had different work done and bought Tires. They are Family Friendly...Fair priced.....and Honest
They where really great. The guy I believe his name is Shane was very helpful and was very knowledgeable about tires. My truck was jumping all over the road when I took it there now rides so much better. They will def be my new tire place.
Great tire buying experience: fast, friendly service at a reasonable price. Love that they will rotate the tires for free every 5,000 miles. Definitely recommend Stephenson Tire & Alignment, and will absolutely be back!
Fast and friendly service ❤❤❤
The staff is always so friendly and helpful. They will tell you up front what is needed and if the service you are asking for is worth your time and money. I will always use them for my tire and ailment jobs, hands down they are the best around!
Stephenson was recommended to me by my son as a company he trusted and I couldnt agree more. Quick, friendly, professional and I will definitely be bringing other business such as alignments and tire care. Best way possible to start this day with a flat tire.
Fantastic customer focused service. Had an appointment arrived a little early and they took my car right in. Fast and efficient service.
The best place to take your vehicle to. The service is the best A1 service. Thank you
This is the place to go for auto maintenance. Very professional and courteous. Unlike other places Stephenson’s Tire Pros doesn’t try to sell a service you don’t need. They only recommend needed services. Definitely recommend them for any auto maintenance needs.
Everything went well. Set appointment two days before for new tires because I knew they would have to be ordered(low profile on 20 inch rims). I showed up a few minutes before my appointment time and they took care of me right away. Quoted approximately 1 1/2 hours to do the work and it only took 45 mins with alignment. Didnt run into any surprises so price quoted is what I payed. I would definitely purchase tires from them again.
This was the best tire service experience I have ever had by far. The Manager was waiting on me to arrive to start on my truck. I have oversized mud tires and I was worried about the balancing of the tires. They called me twice to let me know the progress of the job and when exactly I could come and pick up my truck. They were done right on time and I could not be any happier with their work. The truck rides like new! I highly recommend Stephenson Tire and alignment!
We had an unexpected complication come up with our service (Not related to this location). The attentive staff was able to identify the issue and communicate with us. They got the job done quickly and correctly. We will return for out next service.
Had a nail in my tire and they fixed me up within 10 minutes and with no charge. Jennifer in front office was super nice and helpful. Thanks again!!!
They were extremely nice. I went in with a hole in my tire and they had me in and out in no time. Thank you!!
Very good service, was in and out with no issues and would recommend to anyone needing vehicle maintenance!
Good people, good price and they got it done within an hour of my appointment time. Great experience even in these covid days
I was able to get a same day appointment for a tire rotation. They had me ready to go in about 20 minutes at the most. Very friendly staff.
Great service from the very first phone call at 7 AM. Jennifer answered all my questions and was easy to work with. Clean inside. Courteous staff.
Friendly helpful service. Got my new tire on in a timely manner and I feel treated me right pricewise.
Easy to schedule appointments. Staff is fantastic, friendly, helpful, tell you what you need, and never had a time where they tried to oversell to me.Great value!
I always have a positive experience with Stevensons Tire and Alignment. They are courteous and knowledgeable. Ive used them in the past and will continue 3use and recommend them to others.
Jay was very complete on getting everything ready and was knowledgeable on things. He was unable to get the oil I needed for the oil change and he was very conscious on on suggesting Jiffy Oil just down the street and I was able to go down there and get in right away and get my oil changed.So Jays knowledge help me to get everything done on my car I needed to within a couple of hours. The receptionist lady Connie I think her name was, actively needed a little bit of attitude adjustments. After all she was the receptionist receiving customers as they come through the door.
As usual quick and reliable service. GMC dealership recommended them for dually alignment.
They were extremely helpful and polite. I really enjoyed my experience! If you need a tire change or patch this is the place to go!
Excellent and quick service. Made appointment for alignment. Dropped car ..could have waited as they were done in under 30 minutes! Very satisfied with these folks. Ask for Jennifer...she is wonderful.
Got me in right way. Fixed my tire super nice. And very clean waiting area and rest room go by see them
It was a good experience. Ordered the tires on Monday online . Installed on Tuesday afternoon. Fast and easy. Very friendly and helpful
Always wonderful service at Stephenson Tire and Alignment! Jennifer, Jay, and the entire staff are friendly and helpful. They get you in and out super fast! Thanks, Stephenson’s, for another great experience!!
Excellent service! Quick and professional!
Great experience! Quality service, tires, and alignment.
Stephenson Tire and Alignment was a great experience! They were very nice, told me everything along with prices, called when there was a problem, and was quick to get everything done. I got new lifetime brakes, new wipers, four tires put on, and an alignment.
Great service and very nice people. Very helpful
Great and easy experience. I was given a few options and didn’t feel any pressure. I’m my case, the tires were installed and I received the vehicle back in less tome that I was told. Highly recommend!
Always professional and friendly, ready to take care of my car as scheduled.
Customer service is top priority here. Friendly staff that is helpful and knowledgeable to meet the needs of their customers. Clean and comfortable environment. Strives to provide promptness and excellence to the customer/s of whom they exhibit a privilege to serve. Highly recommend!
Jay & Jennifer were both great! Great people. Great work. They definitely deserve the same greatness in praise as they provide in service!
Everyone was very helpful and I had a pleasant experience. Very efficient service. Thank you!
Fast, friendly, knowledgeable staff. Was greeted as soon as I was in the door and asked what I was in for. They gave me an estimated time which based on the people in the waiting room I felt was reasonable. They finished quicker than estimated and had a friendly checkout experience as well.
Stephenson tire is great. They are quick and courteous which is a lost art in the car world. I felt very comfortable taking my car there. I have gotten tire quotes from them on 2 separate occasions and both times they were the best prices in town. I highly recommend them to anyone.
Great tire store! Friendly, professional, & efficient service!
Very friendly and professional staff. Great job on my van. Definitely the place to go for your tire, oil change and alignment needs. Another plus for me was meeting a new cousin
Always professional and friendly. Today we were just having our tires rotated but my wife said she kept hearing a noise that she couldnt duplicate when Iwas in her car. She explained it to Joel and he fixed it. Was a loose share tire shifting. Now Janet is happy. This is our everyday experience with Stevenson Tire and Alignment.
I ordered my tires on a Friday and they said they would be in Monday set up a appointment for Monday afternoon they call Monday told me tires was in told me to come at 3 Monday came in they took care of me very quick everyone was nice and professional I will be back
Always quick, helpful and super friendly! Highly recommend.
Very friendly and knowledgeable service. Its nice to have honest people working to help you instead if trying to make a sale!
They worked fast, helping me get in and out! They also had one of the lowest prices for the tire alignment I needed, and fit me in with very short notice.
Great service! Very pleased!
They were very professional and took care of my issue quickly. I would highly recommend them for your next service.
Very knowledgeable and friendly staff. Great prices on tires, and they do very fast and thorough work. I will definitely be a customer from now on, thanks!
Love this place! Great people & service!!
Very courteous. I had a wheel bust on me and had to order one from a salvage yard out of state. They let me park there for a couple days until the wheel came in. My tire kept losing air because of my wheel and the whole situation wouldve been much harder, if I had to figure out how to replace the wheel and tire with my car stuck at home. As soon as I brought the wheel in, they changed my wheel out and had me on my way in no time. Everyone was very friendly and kind. The service was fairly priced and I will be back.
The people at Stephensons is very helpful and provide quality work and parts.
I came in after hitting a pothole while visiting my family. While Stephenson could not order the tire I needed, they were kind enough to allow me to order and ship to them directly then handle the installation for me. 5 stars for them and I appreciate the hospitality.
Outstanding service, very fair prices! Will definitely do business again in the future!
Fast, friendly service. Couldn’t ask for better service.
Jay and his employees were eager to take care of my tires. One place that I dont dread going to do business. I can trust their advice.
Everyone was extremely friendly! The wait time was short compared to dealerships. Highly recommend!
Friendly, quick service.
Awesome Service! Had me in and out quick!
The Stephensons are always great to work with and very friendly. I set up an appointment to get my new tires, and was out In a very reasonable time. I try to use them whenever possible.
Excellent service. Worked on my tire and got me in and out swiftly. Best prices around.
In and out for an oil change and tire rotation in less than 30 minutes ! Great service !
Jennifer is THE person to go to if you need tires! Excellent assistance when you have questions!
I hate going to this place but when I have to I always have a good experience. They always check and make sure if anything outside of what you came for needs work. Joel Stephenson is so warm, friendly, and nice. Very personable.
Just got 4 new tires put in the wife’s truck. In and out real quick. Have used Stephenson tire several times. Folks are always friendly and genuine. Highly recommend them!
Very professional and friendly. Appointment was at 8 pulled in a few minutes and they pulled me in and got on my car immediately. Will definitely use them from now on
Stephenson’s does a great job. Customer service is exceptional and they are always friendly and helpful. I got my oil changed and tires aligned in thirty minutes!
They were really nice, fast, and friendly. They did amazing work and kept in touch with me about the whole process. They were absolutely awesome!!!
Great place for tires and oil changes. Fast, efficient, and budget friendly. Staff are nice and professional. Will keep going back.
Really nice staff and thorough. Will keep going back!
Friendly knowledgeable staff treating you like friends. Great service and very truthful.
Had an issue having my tires mounted I bought from a national chain that after I purchased found out they couldn’t lift my car properly. So they send me to Stephenson and they fixed someone else problem quickly and effectively. Highly recommend thiese guy and will purchase from them in the future
Good price of $60 for an alignment. Friendly service, they had me in and out in 40 minutes. My car handles much better now. No complains.
I was taken care of in a very timely matter the work performed was professional and the people are very friendly I think this place is the number one tire and service company in the Tri-Cities
I can ALWAYS count on Stephenson Tire and Alignment to take care of my automotive needs. They are quick to get me an appointment, they are fast and most importantly, they are HONEST and TRUSTWORTHY !!! Our family has done business with them for years. Trust them with your vehicle, alignment, rotation and balance, oil change, even wiper blade replacement. It is so good to do business with these folks.