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Express Oil Change & Tire Engineers
2731 Florence Blvd, Florence, AL 35630, United States
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Express Oil Change & Tire Engineers
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Ka
Review №1

Over and over this Tire Express is professional, exceptionally courteous and respectful, and just really competent. They do a good job with their work, they are friendly without being overbearing, and they never talk down to me. I’m always impressed with how quickly they can get my car in and out. Houston and the crew are fantastic!

Ke
Review №2

Rodney on lane 1 was awesome. They were professional and friendly. Definitely got our money worth.

Na
Review №3

They do fast and good work.Also theyre very good about trying to help if you have another car issue not just oil changes.

Ka
Review №4

Very busy, but service did go fast. Staff was professional and very polite. I took my car in for service today!! Once again excellant service, a big THANK YOU to Mathew and Houston!!

Al
Review №5

These guys offer reasonable prices with honest good work. They always give it to you straight. And dont sneak in extras like so many other places do to get that price up.

Ja
Review №6

They were all friendly and so helpful. Have been there several times to have work done and each time was excellent!

Ja
Review №7

Cool staff, in and out in no time and had a decent conversation the entire time.

Ro
Review №8

Professional, caring, honest. This particular store treats you right. They also spot any issues you may not know about, and lets you know what to do.

Al
Review №9

Great service! They have worked on a large majority of my cars and I have never had any major issues with them as well as my cars are always fixed and they are professional in every step of the way

Ca
Review №10

We always get oil changes here. Theyre fast and have always been friendly with us.

Ti
Review №11

A little pricey, but evens out in convenience. Rodney was knowledgeable and customer oriented.

Ry
Review №12

Helpful, fast, and honest. I would trust them with any of my car related needs.

De
Review №13

Good service and friendly employees. Got us right in and did a great job!

Ca
Review №14

Several years ago my friend told me about the great service of Express Oil. From the first time I had an oil change to 2020, with COVID, the staff and service has been wonderful. The mechanics were wearing masks, which shows the utmost of respect for customers. I appreciate the efficiency and when I have to wait, it is in a clean environment, even stocked with water. Express Oil, Florence Blvd. gets my 5 stars.

Ja
Review №15

We were there less than 20 mins. As usual with this place, there is no need to get out of your car. Just sit there and let them check your levels, change oil, etc. Its really perfect for social distancing hahahah. When we went, there was no wait in line. Literally in and out. I will continue to use them for my oil changes and recommend them highly.

Ca
Review №16

The only place we take our vehicles to have work done. They are honest, have good prices, and very knowledgeable.

He
Review №17

Ive been going to this place for over 10 years. Probably over 15 or close to 20 when I think about all the cars of my life Ive had here.. anyway, they have always treated me with respect and not try to sell me stuff I dont need! Theres a gray-haired gentleman that usually takes good care of me but today Rodney was my upstairs guy and he did great! I dont think it is the brand because Ive been to other Express and they are not as good. Its just this one store. Keep it up! Thanks!

Ch
Review №18

Like other EOC locations I have visited in Alabama and Georgia, this place is superior. I took my 2013 Ford F-150 in for a 200,000 mile service. Did everything for a reasonable price. Recommended front brake replacement next service. I have probably gone to EOC for most of my oil changes, etc. Headed to 300,00 miles!!!

Ju
Review №19

Fast and courteous service.

Br
Review №20

The service was great. Got my truck in and out just as I was told. Great job.

Da
Review №21

Fast service polite workers a little on the pricey side

Li
Review №22

Oil change got right in and out

Le
Review №23

Very friendly,great service,even show you the oil level on the dip stick when done,this is the first place that Ive had my oil changed that has ever done that

Ka
Review №24

Great service

Ma
Review №25

My brother recommend I try Express Oil and said he has been dealing with them for years and was extremely satisfied with there work and service. Tried them out early Saturday morning and really impressed! The technician ask of the two oils I could use which one I would prefer never had that choice at the dealer I took my truck to. Found an issue with my brakes and let me know that they could take care of repairs now and not asking me to come back on a week day. I highly recommend these folks and the service is outstanding!! Only thing you may want to get there early because they really stay busy!!

Ge
Review №26

I have been using this Express for several years and I always get great service!! Today we were in & out of there in less than 15 minutes! Corey is who helped us & he was incredibly nice & helpful! He even gave my girls popsicles on this super hot day!! Thanks for always providing great service!

Jo
Review №27

Awesome service. Did not try to push every little thing to make more money! Excellent!!!

Br
Review №28

Great people

Da
Review №29

Most of the gentlemen I delt with seemed to be truly wonderful people. I liked the way I was treated here and will return. Plus... AAA discount saved me almost $50!

Da
Review №30

These guys are great. Need a oil change? They will change your oil and check everything too. Need your them to fix your car? They got you covered. Need tires? You guessed it. They got you covered. Thank you to all the guys at Express Oil.

Na
Review №31

Very professional, help me pick out oil and put new air filter in, I wanted my tires rotated but they could not fit me in garage, told me to make appt.

Pr
Review №32

Super high oil change. Over 100 dollars for oil change . 2 wipers. And a blinker bulb

Kb
Review №33

Boy do I wish I had tried these people before I went to a different nearby company. They are not only nice & efficient, but helpful - way above and beyond, know their stuff and want to make sure you are taken care of .. and done right. Very pleasant surprise and will definitely return and recommend.

Ka
Review №34

I have never been to an express I didn’t like, but this express is exceptional! The guys are quick and super helpful. I’m a girl who doesn’t know anything about cars and I’m always scared I’m getting scammed, but express has awesome prices and very knowledgeable staff who let you know everything they are doing and why they are doing it.

He
Review №35

Friendly, helpful staff. They always help when I have questions. Only downside is if you need a part they dont have, you have to wait for it to be delivered. That can take awhile sometimes.

To
Review №36

Ive been going here for well over a decade. Always professional!

Be
Review №37

Fantastic ! Fast ! Friendly !Rodney is great ! Theyve just won a new customer !

Xx
Review №38

Great service!

Pa
Review №39

Very happy with service we received here. Had tire trouble on a trailer, and had them break them down to swap them out. Turns out they didnt fit.... guys didnt have the tires we needed in stock, but didnt charge us for any of the work since they couldnt help us. This is unheard of these days! Would definitely recommend this place. Customer service was top notch.

Mi
Review №40

My favorite place to get my oil changes. Fast, friendly and thorough. And good deals for woman on certain days and coupons for all.

Ji
Review №41

Ive been going to these people for a few years now. They ALWAYS treat me fairly. Just recently, I was convinced I needed new brakes (they were squeaking). I told them I needed then then waited in the waiting room until they finished. 5 minutes later, the brake technicians comes to to inform me that I do not need brakes and have at least 20k left on them. That kind of service is uncommon. This kind of thing has happened to me often here.Ive been to competitors where they try to sell my unnecessary services and are high pressure. Not this place. Good job, guys.

Jo
Review №42

Came in with my brother in law today for a standard oil change. This was Coreys first day back in 7 months and he did an amazing job taking care of us!

Aa
Review №43

Fast, friendly, and efficient. Im definitely going back here.

Ke
Review №44

Always have a good experience with these guys.

Aa
Review №45

This place has great service!

Sh
Review №46

Ive found my favorite place for oil changes!!!

Ch
Review №47

Awesome staff and very knowledgeable and they dont force the up sell on you.

St
Review №48

Great recommendation on tires. Complete on time.

Wh
Review №49

The one on dr. Hicks perform a service which I doing so they should have replaced certain gaskets, they assured me that they did but when I had the car worked on somewhere else because it had more problems when I got it back oh, they showed me that it still had the factory metal gasket in it, the service manager obviously lied saying that was replaced. Will never go to express oil change on dr. Hicks drive again

Er
Review №50

Best thing I can say is that I feel like I can trust them, which I cant say about many car service businesses in the area.

Ro
Review №51

Great Service and fast!!

ka
Review №52

Great service. We have used tgis business for over 20 years and can recommend it highly.

Do
Review №53

They do a fabulous job and always willing to help!!

Jo
Review №54

Quick and easy. Super nice staff as well

Mi
Review №55

Shawn and the staff do a great job. This is a place I can send my wife or daughter without me worrying they are going to end up with extra unneeded expenses and services.

Ki
Review №56

The only people I trust my car with. They are professionals. They also give clear choices without using fear tactics. They are here to help.

Jo
Review №57

This location services all of my families vehicles as well as all of our business vehicles, no desire to go anywhere else!

A
Review №58

Seem to be good, knowledgeable and honest.

me
Review №59

Always great! And friendly.

mr
Review №60

Made our aircondition work better thats all

Ka
Review №61

Quick reasonably priced service performed by friendly employees.

Yo
Review №62

Good food. Good prices

ac
Review №63

I was recommended by another mechanic to have my radiator replaced by Express Oil Change. Arrived 15 mins before they opened and was initially greeted promptly and instructed to pull my car into the bay.I was quoted a repair timelime of 2.5 hours to 3 hours. Left to run errands and came back 3 hours later. After hunting down someone for an update, I was advised another part would be needed, which would take another 45 minutes. Waited another 45 minutes with no updates from the mechanic.Had to walk out of the lobby area into the bay area to find someone for an update. I was instructed to go to another mechanic (Dustin) for an update. Dustin advised that the part was coming from Pertersville (15 mins away). When I advised Dustin that I was told a part was coming 45 mins ago and expressed my displeasure about the changing timeline, Dustins response was This is my area. Youll have to go to the other guy (other mechanic).Went back to the other mechanic who advised me he didnt know the part was coming from Petersville, but stated Dustin shouldnt have talked to you like that .......CLEARLY.According to Express Oil Changes Mission Statement (On the wall in the lobby): Mission - To give each customer the assurance that their car is well maintained by providing the highest quality automotive products and services delivered quickly and conveniently in a superior environment by a friendly professional staff emphasizing integrity in every actionSummary: Although the service was provided eventually, Express Oil Changes staff (i.e. Dustin) was, at one point, not friendly or professional (i.e. Changing repair timelimes with no customer updates). Service was also not quick. They appear to have a bunch of employees and no management or dedicated Customer Service staff. Unexpected parts being needed is understood; however, updating the customer regarding changing repair timelines should be a business standard. Customers should not have to track down updates.For all the trouble, I was given a 15% discount for the repair and a free oil change. I would recommed this business to friends and family. Corey at Express Oil Change should be commended for his Customer Service.

ci
Review №64

Great service. A little bit expensive, but you get what you pay for

Sh
Review №65

Enjoyed... friendly staff!!

Sh
Review №66

Fast an Friendly.

Ve
Review №67

Need a over due oil change to start the year out right to cut grass soon.

Li
Review №68

Very good service

77
Review №69

Need to take express out of their name. Brought my car in to have a tire plugged and was the first customer there when they opened and first taken in. 55 minutes later I was headed out the door.

Ki
Review №70

Went above & beyond to try and help me figure out what was wrong with vehicle. Couldnt fix it, but helped nonetheless.

Sh
Review №71

Good service!!

Ki
Review №72

They are very helpful here

Ta
Review №73

Fast and friendly service!

Br
Review №74

Always great service!

br
Review №75

Had a headlight out, put a new one in

SN
Review №76

Country Kindness

Se
Review №77

Very friendly and helpful

Sh
Review №78

Great service!

Mi
Review №79

Excellent service!

Mi
Review №80

Friendly, courteous employees

Do
Review №81

Awesome

Sy
Review №82

Quick and through

Ch
Review №83

Good place

Ti
Review №84

Friendly people

Information
12 Photos
84 Comments
4.6 Rating
  • Address:2731 Florence Blvd, Florence, AL 35630, United States
  • Site:https://expressoil.com/stores/florence/al/0026/?utm_source=google&utm_medium=organic&utm_campaign=local_website&utm_content=0026
  • Phone:+1 256-764-2152
Categories
  • Auto repair shop
  • Brake shop
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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