Went in to Jones Auto Wrecking after a few other auto shops in the area told me they couldnt fix my problem. The back sliding window of my truck had popped off the track and I wasnt able to get it back in myself.I walked into the repair shop and was immediately greeted and told to pull the truck in. After taking a look at the window they were able to fix it using a hell of lot of elbow grease and determination. I was in an out in less than 45 minutes. I couldnt be more thankful for my experience with them! Great customer service and great value, dont go anywhere else for your auto repair needs.

Thank you!! thank you!! thank you!! Our truck broke down on 20 west 92+ outside, s as soon as i sent him my location he was on his way. I’m scared of big trucks, so he helped get my mind off what i was in so i could relax. He got us to a hotel, helped get things out of our truck, took truck to be fixed, and brought husband back to hotel. He went WAY WAY out of his way. We are so VERY VERY grateful for such a great man!!!

The greatest people on earth! They went way out of their way to help me!! I highly recommend them 👌!!!

I stop in Jones Auto Wrecking business with a leaky sunroof and the mechanic who assisted me was extremely knowledgeable, friendly and efficient. Thats the kind of qualities you want in a mechanic. Therefore, I highly recommend this company for all your car care needs!!!

Nice, Friendly, Helpful. Made me feel at ease. Thank you

I was involved in a car accident and chose this place. Talk about making great decisions?! They had my car done and looking great in just a few days. No lie. They pulled my car up front and it looked the same way it did when I first brought it. Damage completely gone and car was super clean. I highly recommend this place for any type of car body work.

Had service done here several months ago. They need to REALLY work on their communication skills with customers. They ended up keeping my vehicle for a week longer than expected due to lack of accurate communication. Had different employees giving us TOTALLY different stories about the status of my vehicle. They quoted us 4 different completion dates by the time we FINALLY got our vehicle. This resulted in us having to keep extending our rental at the last minute because we had to keep calling them to figure out what was going on. Even when we picked up the vehicle it was still not finished so had to wait a few more minutes for them to find a part. I suggest that they get a system where the current status of each vehicle is documented so that no matter who is giving the info, itll be the most up to date and accurate. Final product ended up looking good so that was a plus.

Great service, as usual. Ive used them before, and they do a great job! Cant wait to get this done.. know my car will look like new.

Matt is a great person to work with and was honest about the work I really appreciate that.

They worked on a broken door latch and gave up. They claimed they could cut the door off and replace the whole door but never called back. I ended up drilling a small hole through the door, used a chisel to break the latch free then patching the hole.

Very neat place to wander around and find some stuff

I had an awesome experience they were very professional awesome customer service and go above and beyond the Call of duty and they will fix your car the right way thank you and I had a great experience

Great service and friendly people that help you with any and all of your car needs

Great customer service from everyone who works there.

Was not satisfied at all with their work and how they conduct business. Had to take my car back twice to get paint matched where they painted and its still off a bit. Also, the wont listen and order the correct parts. They will NEVER get any of my business EVER again.

Testimony: Folks, need work done....Over the years everything has always been done in a timely manner, right and at a great price! Body work, accident repairs... Jones Auto and Wrecking!The great place with honorable and experienced staff! Tell them I sent you!!!

Excellent Service. My vehicle ride so much better

They came and got my in a timely manner

Awesome work

These guys are not only the fairest price I found in the area, but they went above and beyond! My Driver needed to get to the Bus Terminal 15 miles from the truck drop location and the Wrecker Driver took him without hesitation and made sure he was on time. The owner found a lot for me to drop my trailer at to make the process even easier! If I could give more stars I would!

State Farm recommended Jones after my Ford Escape was rear ended. Each staff member I dealt with was friendly and helpful. They were thorough with the inspection and found small damages that would have been big problems for me down the road. When I got my vehicle back, it looked like it was rolling out of the factory.If I have a need for collision repairs in the future, Jones will be the company I use.

Had trouble coming of the I-95 with my car and was sure I was going to get to get swindled by some questionable tow truck owner. I called blacks tires.and they recommended this business. My tow could not have went smoother. The process was easy and they have me vehicle to blacks tires in the promised time which was super quick. Best of all their price was very affordable. I highly recommend there business.

Our car broke down at a gas station right outside of I-95. Mark from Jones Towing not only took our car to the local Toyota Dealership, but he also took our camper to his lot where it would be safe in case my car couldn’t be fixed in a day. The price was reasonable and my family and I are very thankful for the quick work!

I came to Jones auto wrecking to get an estimate I was waited on in a very timely manner greeted by a very courteous gentleman who got started right away on my claim their work is amazing sorry I had to come here but glad that theyre the ones thats going to do the job because their craftsmanship is awesome

Traveling through the area, we hit a deer in a Sunday. The only shop open could not perform services needed and recommend Jones. After spending money on Uber to hotel, hotel and Uber to Jones. We were told they only had one driver and our car couldn’t be towed until lunchtime. Absolutely no problem. While waiting (5 minutes) we called around just to see if someone else could at least get it and look at us sooner. As we already called out of work that day and needed to know what to do so that we could get home before the next day. Another shop could get us in sooner so we walked back in and told them what we were doing and asked how much we owed them for their time and to cancel their call. The lady proceeds to holdup our keys and say it’s on the rack now. I mean ‘I thought you only had 1 driver and he was 1 1/2 hrs away?’ We asked what we owed them for the tow and we were still going somewhere else because ‘When were you going to tell us you had our car and was already looking at it?’ We would rather go to a place that was a little more transparency and didn’t make it feel like we were about to get taken advantage of. So between the communication issues and the rude lady just yelling to us about only having 1 driver that day from behind the glass in her office, it was just a bad experience all together.

I wrecked my car last year and I had it repaired at Jones. Service was on point from beginning to end! The staff was friendly and the gentleman handing my claim was very knowledgeable. I am not sure if it is routine, but my car was even cleaned inside and out! I would highly recommend this business.

I love it a lot. They work on your car ready good and fast

Great service and work. The staff was friendly and easy to work with and the owner was very thorough. Perfect experience!

Broke down in the middle of Second Loop Road during the morning work rush...pretty much a nightmare scenario. Jones was called and was there within 10 minutes. Now, that kind of response time cant possibly happen in all situations, but you just cant do any better than that, and FAST was exactly what the situation called for.The driver was friendly, empathetic, and professional. He handled an awful situation just about as well as you could ever ask. I will recommend Jones to anyone who will listen!

Great service!

I was recently in a front end collision and had my car fixed at Jones Auto Wrecking. If you have ever been in an automobile accident you can understand that it can be a very stressful time. With that being said I have to say that Jones Auto Wrecking made it a very stress free process from handling the claim, helping with the rental car, keeping me updated on the process, and the most important part the body work that they did was outstanding!! I have to say I think my car looks better now that it did before i was in the wreck!! I closing what made me write this review is that the owner of Jones Auto even road tested my car with me to make sure that everything was to my satisfaction. Now thats professional service with a smile!!

Nice place. The people are great.

Had an unfortunate collision with a deer while traveling on I-20; but FORTUNATELY had the opportunity to deal with the courteous, diligent staff of Jones Auto Wrecking afterwards. My car was only 5,000 miles old and the damages totaled over $14,000. Stewart Jones and his staff went out of their way to ensure my car looked and drove just the way it did when I purchased it - and in a timely manner too! I have nothing but high regards and positive comments for their work and their attention to detail. Stewart made certain I understood all that needed to be repaired as well as the timeline for doing these repairs. Previously, I had gone to Jones Auto for other routine services and had always been more than pleased. Very deserving of the five stars... you will find nothing but honest, friendly and hardworking people there!

My wife and I were on our way from Jacksonville, FL to Raleigh, NC to flee from Hurricane Irma. On I95, in Florence, we were rear-ended and it caused $14,000 in damages. Our car was taken to Jones, and to be honest, we had no idea what to expect. The folks at Jones contacted us, walked us through the estimate, and gave us an expected completion date. The car was done 2 days before the estimated completion date, and it looks and drives fantastic. The repairs were done on a Mercedes E400, and I couldnt have been happier even if the repairs were done at a dealer. Fantastic customer service all around. I wish these guys had a shop in Jacksonville...

High prices customer service great

Jones is a reasonable place to take your car for repairs.

Auto Part Delivery through the gate to the left facing the bldg around the back.....DB RAD

Best repair facility in Florence.

Good place to get car fixed

Best auto body shop in the Pee Dee. I always take my vehicles to Jones and Im always pleased by their work.

The men that do the work are very good & they treat people with respect. I would recommend them to anyone.

Secretary have a very nasty attitude, she need to check herself, she act very racist.

Had to wait 20 minutes to get my car after I paid for it.

Good work always been for me. Paint Shop and mechanical work.

Great group of talented, helpful professionals. Could not say enough positive things about them.

Nice place to get your vehicle fixed

Awesome place full of awesome employees that turn out awesome work!!!!

Very impressed with the knowledge, professionalism, & courtesy of Jones Auto Wrecking Company. Not only would I prefer to use them again in the unfortunate event of an accident, though I also highly recommend them.

Great place and GREAT FRIENDLY FACES

Always good experience using Jones

Excellent Service

They went above and beyond what they were paid to do. I have used them twice with my vehicles and I can not rate them high enough.

Great place to work

Great customer service and good personal

Good sevice on auto repair

They are the best,put a rear end in my van,good job, an now I need more work done just had an accident Im going to Jones Auto Wrecking co.

Nothing but honest, friendly people here. Been going to them for years!

Have to double check behind them!!!

First class service

Stewart is the best in Florence!!

Slow but OK

Great service

Good

Good

Bad