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Quality Used Auto Parts
199 Roberts Rd, Fayetteville, GA 30214, United States
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Quality Used Auto Parts
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Er
Review №1

I have replaced a lot of transmissions and engines in the past. Some of them in the same vehicle trying to find one that worked properly. They assured me the one they gave me worked right. And they were right. They pulled the transmission out of the vehicle it was in before I ever got there. Loaded it for me. When I came back with the core they unloaded it for me. All while having great attitudes and knowledge. Great group of guys from the front desk to the yard. Would highly recommend.

Ch
Review №2

Great place to get parts, extremely helpful if they dont have it they will point you in the right direction to get it .

Th
Review №3

Always a pleasure seeing PuppyDog and Clint. These guys ARE AMAZING. They know their craft and are very helpful! Thanks guys! You will be hearing from me again!

Le
Review №4

Good customer service decent prices

An
Review №5

Dont go there they give you high prices on stuff and they tell you they have it and dont its just a waste of time and gas but they are very nice and funny people when you go in there I didnt want to give a rating but here is a 1star

Am
Review №6

Always a good experience at quality! Puppy dog always takes good care of me! Definitely a good place for used car parts!

Bo
Review №7

Very good and now even better bye ng scrap metal.

pr
Review №8

Great parts for reasonable price and friendly people

Cu
Review №9

They were very helpful when I called for parts.I did call before going therePretty quick I was surprised In a good way

Ti
Review №10

Puppy Dog... Friendly and helpful

Lo
Review №11

Quality used auto parts is a junk yard place where customers buys used car parts for their vehicles at a cheaper rate.

Ri
Review №12

It was a great .and the staff really no how to take care of the customers .

Je
Review №13

Extremely friendly and beyond helpful.

Jo
Review №14

The service was timely, respectable, nice calendars for 2020. If you need use auto parts, price reasonable better than you pick or take off your own and charge is as much or more than Quality take parts off you in a hurry. I recommend it someone trying save money.I drove from Stone Mountain and I am satisfied.

Ba
Review №15

Poor customer service.I rank them zero.

St
Review №16

Great prices, courteous, helpful staff. Quality had everything we were looking for, for both a Chevy Cargo Van and a Mercury SUV. Check them out!

B
Review №17

Great prices for used parts and you dont have to pull them yourself. They also let you see the part before you buy

Fr
Review №18

This is the only place we buy used parts from they dont take forever, are polite, and will work with you and honor their warranties. I havent found any used part place thats better! .

Br
Review №19

Engine ran 8 and a half minutes and Puppydog says the engine sold to me was not property of quality used auto parts and the engines owner says no warranty, mechanic mustve broken it on install. See you and the engines owner in court then.

Mz
Review №20

They Have Allllll your 🚗 Cars Needs...

Ke
Review №21

They have loads of parts for every make and model, ON THE SHELF!! AND IF NOT THERE, THEY WILL CHECK ANY VEHICLE Matching yours AND pull the part while you wait. GREAT: I LOVE IT!

Me
Review №22

I had a great experience here. Puppy Dog was very helpful and humorous. I must have looked terrified about the entire process, but he helped put my worried mind at ease. I had to buy a transmission. They even delivered it to the shop at which I was going to have the repair done. I had no problem with my core return either a few weeks later. It was my first time going to a used auto parts lot. I will return here in the future.

Ra
Review №23

Good customer service and they pull the parts for you

Je
Review №24

Good customer service good prices

Ms
Review №25

Everyone was really nice and friendly, especially Tommy, service was very good and prodessional

El
Review №26

Good price on transmissions...

Mi
Review №27

These guys are good at what they do. Cust service shines. Ask for Puppy dog.

Ro
Review №28

Puppy dog is the man

Ca
Review №29

Ive purchased several parts here & the entire staff is outstanding. PUPPY-DOG is the primary guy, while Clints 2nd! You cant go wrong either way, the service is pleasant & their knowledge is exceptional..

wi
Review №30

Good price point and service.. say hello to puppy dog

ta
Review №31

This is one of the most unprofessional places I have been to since I’ve been in ga. First off I talk to at least two different people at this place who ensured me they had the part I was looking for and made me rush up to their establishment in the cold and rain . Plus the roads to get to their shop was creepy and very long a rough and the rain didn’t make it any better . So I finally get there and I’m sitting after they where slick telling me they didn’t have my part but where trying to make it seem like they did because they knew they talked to me a few times earlier that day. So after sitting there hoping I didn’t waste my gas or time or my car doesn’t shut down on me they tell me they don’t have my part at all . I was so frustrated and upset they ended up finding me another place and they where closed it was just a huge mess .... worst customer services ever

He
Review №32

Has most anything you need for older vehicles Plus superior Customer Service!

Sa
Review №33

It was Great as usual Puppy Dog did his thang

Ed
Review №34

Excellent service I will be back

Do
Review №35

Great staff very nice and helpful .

Ni
Review №36

Excellent customer service 👍. Fast and easy. Will definitely go back .

J
Review №37

Puppy Dog is very nice, polite, & helpful. They have reasonably priced parts. Weve never bought a part here that was bad.

Mi
Review №38

Great service. If you have an older vehicle and the dealership no longer supplies parts for it then this is your only option - get quality used parts. Some have already been removed and can be purchased immediately. Many parts are still on the vehicles in the yard. They have a database of all vehicle types, models, years, and location in the yard. An associate will drive you to the different locations and you can look for what you need, they will remove the part for you. No tools need be taken to the yard.

Ja
Review №39

This place is a scam. Poor customer service Bought 2 engines that were no good, wouldnt give a refund for a part that I had not received. Avoid this place at all cost. 2021

En
Review №40

They are so nice here unlike many other uses parts yard. They honor their warranties and I’ve never received a bad part. .... hope I never do! 😭

w
Review №41

Always got what need at the right price

Os
Review №42

Got what I needed and friendly staff Great 👍

Cl
Review №43

Puppy Dog and Clint are the guys you ask for. Great Service

Sa
Review №44

Decent prices ..but the problem with delivery and cores

Jo
Review №45

Wonderful place Ive been shopping here with these guys since Ive been here in the state of Georgia for over 6 years they have always gave me my heart there are always work and theyre having problems from anything but Im guessing this place they are convenient in there no hassle

Sh
Review №46

No complaints. They were very accommodating and had excellent customer service. The prices were extremely cheap and the parts of received were in excellent condition. They allowed me to inspect the part before I purchased it to be sure of my satisfaction.

Ke
Review №47

They were extremely busy but very helpful still

Sy
Review №48

Very helpful. Just didnt have what I needed

da
Review №49

Quick service...friendly...knowledgable.

Ol
Review №50

Got my front axles for my car really good shape. And they were super cool and very fun environment . Just wished the road leading to them was paved

Ju
Review №51

Puppy dog took care of me. I got the parts I needed for a good price. Just had to wait a while for the parts to get pulled.

De
Review №52

I called about a door for a transit 250 I needed and talked to Clint. I was promised the door had no dents and was considered a clean door. The door I received has 3 dents and many scratches. I guess it doesnt help even if you ask are you sure the part is a great, dent free door oh yes it is. 5 1/2 hour drive just to get a bad door.

Ca
Review №53

Paid for a part. Didnt have the part. Had to get a refund. Which will take 5 buisness days.

AL
Review №54

THIS PLACE IS AWESOME. NOTHING BUT SOME GOOD OL BOYS. 😊🎉😉

Ta
Review №55

Currently sitting here with the world famous puppy dog 🐕 🐕🐕Everybody drive through the woods and come here instead the gps doesn’t lie ⭐️🤷🏽‍♂️💙

Jo
Review №56

Always a quick and pleasant experience. Great customer service. Cleans parts before selling them. And lets you inspect them beforehand

Le
Review №57

Good parts.. can be slow

Fi
Review №58

BEST SALVAGE YARD AROUND! THEY HAVE A NO HASSLE REFUND POLICY,WARRANTY AND YOU CAN INSPECT IT BEFORE YOU BUY IT. I HAVE USED A LOT OF SALVAGE YARDS AROUND THE ATLANTA METRO AREA IN MY 39 YEARS HERE AND NONE ARE AS EASY TO DEAL WITH AS THIS YARD. THE SALESMAN AND THE GUY THAT TOOK ME TO LOOK AT THE DOOR I BOUGHT SEEMED VERY INTRESTED IN HELPING ME AND WAS VERY POLITE UNLIKE THE SALVAGE YARD BESIDE THEM WHO TREATED ME LIKE I WAS BOTHERING THEM BY STOPPING BY.

Ch
Review №59

Great customer service and a great bunch of guys even though I didnt need the part I have will keep it when I do . The make you feel so comfortable and always in good spirits

A
Review №60

Always great

W.
Review №61

Great place for used auto parts . Great selection of used parts.Fair prices, personalize service is good too. just ask for puppy dog.

Ju
Review №62

Part prices seem fair, they dont ship.

Ba
Review №63

The workers were courteous, but they didnt have what I was looking for.

La
Review №64

C.S. rep Puppy Dog is one of the best along with Clint. Tou need great quality parts for your vehicle this is the place.

Ph
Review №65

Went to Quality today for the first time where i met this guy named Puppy Dog. He is a salesman there (he was a character )and very helpful he located a drive shaft for me that I searched around the whole city for they seemed to be very organized. Also I cant forget about Clint he made sure that I got the right driveshaft he went over and beyond... I will be back

mi
Review №66

Always have a good experience at Quality Puppy Dog, Clint, Robin, Andrew and Oscar all have great attitudes and Ive never bought a bad part in 10yrs ty guys keep up the good work

Ki
Review №67

I LOVE these guys especially Puppy Dog ive been coming to them for months now and never received a bad part when I say TOP QUALITY I MEAN TOP QUALITY these guys are the best their attitude the atmosphere all of it go to them for all your used car parts needs.

Wi
Review №68

I cannot recommend these guys, ordered an engine supposed to have warranty, installed the engine to find lifter noise. Called about warranty issue only to be told they would do nothing about it. A warranty is only as good as the company offering it.

qa
Review №69

I bought a transmission for my Hummer at this location and the transmission I purchased was bad. I have more than one vehicle so this isnt driven daily. When I realized it wasnt shifting correctly the 30 day warranty had passed no negotiations were offered in exchange for purchase.

AL
Review №70

Mostly to convenient because its on the way to work not so great prices but a great place all around

Ja
Review №71

Called to inquire about a part for my motorcycle. They didnt have the exact bike. Before I could even ask if they had anything that may be compatible the man on the phone had already said thank you and hung up. Left me absolutely speechless.

ju
Review №72

Nice staff, bought my engine from hereI definitely recommend this spot for quality used parts

to
Review №73

They were great . Puppy dog is the man to ask for.

Co
Review №74

Talked to Puppy dog at least 4 times to verify parts where correct and in stock. Drove 3hrs to find out no one had physically checked inventory, disappointing but they made it right by locating parts and having them shipped directly to me.

wi
Review №75

See Puppy 🐕 hell help you find what you need

To
Review №76

Tommy was awesome. he checked availability right away, but was honest and told me the ones he had turned out to be no good so he was sorry he couldnt help me. i would definitely try them again.

Ma
Review №77

Great prices

Th
Review №78

Great prices and good people leave with a smile

Ev
Review №79

Good place to get quality used parts. Friendly atmosphere and good customer service.

Au
Review №80

Great place to find the part you have been searching for for months. Great prises and nice employees never have had a problem finding anything I needed and if I did they would hunt a part down for me.

Pa
Review №81

Great staff..helped a lady out!!

Ma
Review №82

Good Customer service, fast and accurate, they have lots of parts all over the place with id number on them, amazing.

ro
Review №83

Very nice people they know there stuff and they have alot of parts

Ma
Review №84

Great group of people. Always lively and have a variety of parts.

CH
Review №85

Great service, Part works like brand new. They saved me $145.00 on a fuel pump. I highly recommend Quality !!!!

Cl
Review №86

Every experience Ive had has been reasonable with fair prices for used parts.

Je
Review №87

Puppy Dog is definitely the best in customer service! Great parts, great price, and great warranty.

Ch
Review №88

Helpful but needed a better system to price items.

Jo
Review №89

Pretty good service and friendly people especially puppy dawg ask for him if he aint got it he will find it for you.

ro
Review №90

They are (FAIR ) they work with you

He
Review №91

I went in for a piece for my Suabaru they didnt have any, the fellow that helped me was sweet/helpful and tried to help me. Gave a number to another place that had a larger selection in Dekalb. Id go back for sure.

IV
Review №92

The crew here is great!!!! Clint,Puppy dog and all the rest of the sales team.

Ja
Review №93

They put me on hold FOREVER!!

Ro
Review №94

The selection was great, the service was excellent and the overall experience was top notch.

Ke
Review №95

Good folks, not many of those around these days

wa
Review №96

Got alot parts.

Ja
Review №97

After purchasing everything from engines to whole interiors, I quit using Oscar and Puppy Dog because they wouldnt exchange an exhaust pipe off a Toyota Tercell that didnt fit. No damage or alterations done. They also lie about engine mileage. I have proven that after being told a caddy engine had 95k and after installation it smoked like crazy. I went back and hooked a battery to the doner car and it had 290k! Liars and thieves. Use a u-pull it yard if you can.

Ro
Review №98

They have great use parts for whatever u need

Ma
Review №99

Guys are very customer service oriented. Very friendly environment.

To
Review №100

One of the best auto parts place in ga

Information
60 Photos
100 Comments
4.3 Rating
  • Address:199 Roberts Rd, Fayetteville, GA 30214, United States
  • Site:http://qualityusedautoparts.com/
  • Phone:+1 770-461-4440
Categories
  • Auto parts store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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