I usually use a different person in assisting me on my oil changes, but for the past two oil changes Eric has been there, with a positive attitude, ready on time at 7:30 to check me in and get my car going. Friendly staff, awesome service. You’re informed about everything that is good and needs work in the future for your car. Will continue to keep coming back!

Once again, a great experience. Thank you, Matt Jordan, and the tech that did the work! While Matt is there, Ill always be back.

They were extremely friendly & able to work me in. The wait time was reasonable and exactly as long as they said. Explain in clear detail what was done. Price is also reasonable. Left knowing what to expect next time, as well.

I had car trouble on Saturday. Had to have the car towed to dealership. Immediately after receiving the car someone called me and told me they would be looking on Monday what was wrong with the car. Monday early morning I received a call to let me now since I didnt have an appointment they were possibly going to check my car later that day. Called me later to let me know car had a dead battery. But it wasnt even 10 am when I got a call to let me know my car was ready to pick up. :)

They replaced our start/stop switch which was under warranty and replaced the driver’s side electric seat switch which was not under warranty. We have almost all our service work done on our 2016 Pilot done here. We have been very happy with people we have dealt with and the services performed. The staff is always helpful and explains everything completely. We recommend them.

Rodents ate so much wiring the vehicle was dead. Jamie Newberry and staff helped us get it on the tow truck since it was locked in park. We live 2+hours away, but dealing with assessment and repairs went very smoothly. Professional, knowledgeable and friendly service done in a timely manner. Thanks so much.

I have taken my cars to the Honda Fayetteville Auto Park for years and they always do a great job. Brian Avra is great to work with and always takes care of me and my family.

Jim Haupt was amazing on Saturday. I called him while I was on the road with a potential issue that I was unsure of, he quickly worked me into the schedule for my regular service and to check out the concern. All was well and I was able to be on my way to visit family with a minimum delay AND peace of mind. Thank you Jim and Honda of Fayetteville!!

Eric was very helpful. He addressed an incorrect charge for windshield wiper blades as I had just purchased new ones and did not need another set as part of the regular maintenance. Eric promptly sent me a refund!

Brian Avra is the best! Great service department.

I had a great experience bringing my car into Honda of Fayetteville. Special shout out to Matt Jordan for all his help and excellent communication skills! I felt like a priority and completely informed every step of the way!

Excellent and fast service as always!! I’ll drive to this location farther away from my home because they provide better service!

Brian Avra and the mechanics at Fayetteville Honda are awesome. They are professional, courteous and have my car ready when they say they will.

Jamie was very patient and explaining everything I needed for the 90,000–100,000 mile service on my C RV. I was given a loaner car.

Appointment was easy to schedule, on the day of schedule they were ready to intake my car, they kept me updated, service was done promptly, thorough explanation of work was done, easy check out. Very pleased

Eric has always been so helpful and communicative, whenever I need to have an oil change!

They were very speedy in making sure the warranty issue was checked properly. They went above and beyond and checked fluid levels as well as other items that would be done at the oil change.

The person who processed the service on my car was very thorough and polite

Eric was great! Very professional and fast service.

Jaime was my service technician for an oil change and some other general maintenance. He was extremely kind, professional, and made sure my experience went smoothly by communicating so well w me & any questions I had. Thanks Jaime! I’ll be back!

Fast, reliable service and I liked how the mechanic explained the work they did on my vehicle.

I’ve always gotten great service at Honda of Fayetteville. They are friendly, professional and provide quick service.

They did great and it was quick and easy!

The oil change was quick and Jamie Newberry was very helpful.

Im always treated well here. Jackie was great and communicated with me clearly.

Wonderful experience; very professional and quality service

The service manager went about and beyond to help me get in/out on time!

Eric very friendly. I was in and out in a timely manner.

Long time wait due to training a new person.

Matt is always informative and helpful and respectful!

Great all service facility

It’s great to always go to a place that knows my car.

They helped us get out of a bind due needing to take a long trip to a funeral.

Very polite service

I waited in the lobby until my car was ready.

Always friendly and good.

I purchase my Honda Civic new in 2018. It’s been a great car. I would highly recommend Honda of Fayetteville from purchase to service. Matt Jordan was my contact for my servicing my civic. He was fair on pricing my tires and service. Matt has been my service contact a few times and each time he does a stellar job. He keeps me updated and makes sure I understand the reports from service on my civic. He also makes you aware that you’re coming up on needing tires in my case with enough time to budget ahead.I recently purchased tires with Matt because of this as well as his pricing was well lined. Matt went above and beyond to make sure I was taken care of and contacted me when needed in a timely manner.Highly recommended!!

I came in get a headlight changed. They took care of me right away.

Great service…

Thank you guys for getting me in and out on a Saturday. You guys rock and are very professional.

Great service

Walked in and the guy just stared at me, didn’t say anything at all. This was in one of the service cubicles they have, so super close quarters. I called at noon the day of about getting an oil change and they said I could come after work at 5 and it would be first come first serve but they could get me taken care of. Then Brian told me I could come at 7 am because they stop doing oil changes at 4:45, which is not an option for me because of work. Lied to, then after going I was turned away with no solutions and told that I’m unable to book an appointment. Super frustrating. I’d rather pay for an oil change than deal with anyone here.

Eric is the best!

Awesome!

Went in with a friend to get his electronics checked on his 2015 Civic. Man who spoke to us talked like he didn’t want to be there and asked us ridiculous questions, the most ridiculous being “Did you buy the car wrecked from us?” (He was asking if the car had been wrecked after we asked if the car had warranty). He came out to look at the car and had someone test the battery. The battery tester guy said the car needed a more advance test to check the battery, alternator, and other electrical components. He told us he’d go talk with the man we initially talked to to see what he wanted to do. I guess he didn’t want to help us because we waited outside for him for 10 minutes then went inside and saw him walking around and relaxing the lounge area. Didn’t even bother checking up on us. My friend and I left and decided to get the issue solved elsewhere. I was also planning on taking my 1995 Civic in for service the next day, but after experiencing such ridiculous and terrible customer service I think I’ll look for a better alternative instead.

They have perfect services

Good job.