So, I just wanted to come back and give another review. I left a review through their website about my wait time. The manager called and apologized and talked about how they can improve and what he could do to make it better. And this was just amazing and made my day !While my wait time was long, my experience was amazing. I don’t know much about tires but they helped me and waited while I spoke to my dad to make sure I got the right tires and were patient.Please go here for your tires, they are professional and pleasant!The manager Chris kept asking what he could do to make it better and honestly the call was enough. They did such a good job on my tires I didn’t need anything else ! My husband and I will be back when it’s times for new tires again on our cars !
If you go anywhere else in the Fayetteville area for wheels, tires, etc. you’re doing yourself an injustice . The team at Discount is phenomenal. I have had nothing but awesome experiences there from my truck to my travel trailer. Repairs, replacement, rotation, etc always go extremely smooth and the team communicates extremely well with the customers. I leave there with the utmost confidence every single time.
Ok listen up, I found the same tires cheaper on Walmart.com and I used the found it lower link on discount tire website. And they matched price no problem. I love how nice and informative the staff are they take time to explain and insure you are comfortable with your purchase. I love the fact they are quick and take no shortcuts. Also they have the latest equipment to get it done right.
Getting checked in was quick and easy. The staff are amazing. Their customer service is second to none. The prices cannot be beat with the quality they provide. Even on a busy day they were able to get me back on the road within an hour! You cannot beat the customer service and quality and service they provide
I have great praises for the people at Discount Tires. Didn’t know the tires on my motor home were as bad as they were until I had a blowout. My son said Discount Tires should be able to help us out. Called them the next morning and before 3:00 that afternoon I had 6 new Cooper tires and I was on my was with a smoother ride. Thank you everyone there.
Had a great experience yesterday. I booked an appointment online and they were so effective and offered an amazing service on site. On top of that, I paid 3x less than what another location was charging me for the same service. I strongly recommend this place not only for the price but for the fast and great customer service.
Lovely experience, Mason was awesome. He caught a mistake and immediately addressed it, got it fixed and was very professional. The manager Chris was also great he immediately addressed a payment issue and got it fixed. Love this place and will be back .
The customer service at this discount tire is incredible! They were able to help me with getting new tires after an error in tire size and did it quickly, as well as being very positive towards me, not making it seem like it was my fault. I would highly suggest coming here and if possible, I recommend working with Chris
I ordered new tires for my Volk wheels, and opted to have them installed here. I was hesitant, as these wheels are very rare, and have a very unique color, so any damage caused by a negligent tire installer would be difficult to get fixed properly. They understood my concerns and ensure my wheels were well taken care of. Everyone I spoke with was awesome, helpful, and generally offered great customer service. I will be going here for all of my tires in the future.
People were nice but cannot believe this is not like the other discount tires Ive been to. They said it would be 30 mins to even talk to a sale rep. Not surprised when you notice they dont have car lifts. They are only able to change 1 tire at a time. All other locations Ive gone to, its like a 45 min trip total to replace all 4 tires.
Got a flat tire went there at 5pm but they close at 6pm but they found a spot for me and to my shock it was free but they treated me like I was spending a million bucks. That’s a team we all should be proud to have in our community. Thank for helping me in my time of need. You definitely have a customer for life !!!
This place is top notch. Everyone working there is super friendly. They are hardworking and get the job done. Their biggest selling point is their character!! I will suggest them over and over!
Super friendly staff and very helpful. Love the check in with your phone and see where you are in line. Thanks for all your help.
Really impressed with the customer service at this location. They were very friendly, helpful and efficient. They found the hole in my tire, offered me an array of options, and ended up replacing two tires for me for a reasonable price. Chris was particularly impressive. Not only did he solve my problem kindly and compassionately, I watched him do the same for a number of other customers. Lots of smiling faces leaving the building! Highly recommend!
I cant even begin to explain how busy this place is all the time. However, despite the pace, the customer service is impeccable. The associates are always smiling, making the best of work, respectful, patient, detailed, and most of all honest about the wait time. They have a plan in place to give you updates and I dont know how they do it but they get everyone in timely. Their system works. My go to place.
3 hours to get my tire plugged. I didnt know it was free until I got there. I would have paid the ten bucks elsewhere and save myself 2 to 2 1/2 hours. I would have left earlier but by that time it was to late in the afternoon to get it done somewhere else. If youre like me and have things to do on your day off then go elsewhere. If you like free stuff and dont mind wasting your time then this is the place for you!
Morning appointments are better than anything in the afternoon. Have an appointment if possible. Was in and out quickly and efficiently. Cant beat the package deals available at Discount Tire. You have your warranties paid for usually in one incident.
Impeccable service!!! Needed a plug for my tire and it was FREE!! They will plug anyones tire for free! They have a system in place so the order of service is set and via mobile and you can see where you are in line at all times. Cant say enough great things about this company... so thankful they opened!!
Hands down the best tire shop I’ve ever visited. Didn’t have an appointment, and within 20 minutes.. they were already done replacing two tires. NASCAR pit crew style ! Staff was friendly and attentive
I ordered my tires through the website and even scheduled an appointment to get them installed. When I showed up the day of install I dropped my car off and immediately received a text with a link to track my vehicles progress. Perfect! It took almost a hour for my car to get in the bay but once they had it in there it was finished quickly. My appointment was at 10:15 and I received a text that my vehicle was ready at 11:20! I headed back to get my car, grabbed my keys from the office, and that’s it! The process was so simple from start to finish.
Mason and Bethany were extremely helpful in deciding what route to take on tire replacement, after we found my tire to be non-repairable. They also offered a military discount which was greatly appreciated. Everything was really seamless purchasing, going over pricing, and then putting on my actual new tires.
Nothing less than a great experience here. I got to the store before they opened, about 7:50 a.m. The store opened at exactly 0800, meet with the greeter, gave him my info on what I wanted done. By this time its 0830, btw 7 people was in front of me, before I got to the store. I didnt have an appointment so that is why I was there so early. The young man at the register gave me a price, I had to ask twice are you sure, lol? Got the military discount wish is a blessing, because some places dont honor that. Remember 7 people was a head of me, my car was done in less than 2 hours. I had prepared myself to sit there all day, BUT because of them I was out early enough to take my wife to lunch. Thank you Discount Tire great customer service and assume job.
Great customer service, hard working employees, great attitude. I was in and out, quickly. I highly recommend this shop!
This business is incredible. I woke up this morning and found that I had a flat tire on my truck. After I called OnStar and had the tire taken off and my spare put on, then came the task of getting the damaged tire fixed. The first listing that I found when I started searching online was Discount Tire. I called them and asked if I could get the tire repaired and put back on my truck. Then I needed to have the spare put back underneath my truck. The gentleman said that he would have to see if it was possible to repair the tire. He said that what I wanted done was normally done for free. That blew me away! When I finally got to the business, I saw a group of professional individuals taking care of a whole host of customers. Even with that I was in and out of the place in a little over an hour. The best part of it was that I was not charged a cent. I explained to the young man that fixed my truck, that I was very satisfied and that he had a customer for life. In short, this is a super business, and the best part is that I only live 3 minutes from the place.
Chris is an excellent manager that performs an excellent job to take care of the consumers best interest. I highly recommend this facility for your service..
They were great, courteous, fast and professional. The first time I went to Discount Tire was in Raleigh, NC. I was skeptical if the one in Fayetteville would be as nice as the guys were in Raleigh, NC. I would give the Fayetteville location on Raeford Rd 10 stars if I could. I will be going back there from now on. Thank you Discount Tire!🥰
First time getting my tires here. I made an appointment and was worth the try. Service was great and it only took about an hour. I was very happy with the service and price.
Always such a great experience everytime I go. The employees are very professional & finish my car super quick everytime! Thank you!
Arrived at 10:45 for my scheduled appointment. Greeted immediately and a team of two quickly began working on my car. Four new tires were put on and I was out by 11:30! Clean, well organized location. Impressed!
Great prices and good service.
5 stars isnt enough. This place is 30 minutes out of my way and well worth the drive. Professional, friendly, helpful, prices are good if not better than any other place. They repaired my tire and rotated the wheels free of charge and I didnt buy the wheels from them. But I will from now on! This is my 2nd visit here and they have earned my business for life!!
Great I enjoyed the professionalism and the service clean and place to sit and wait for your vehicle
From the time I called they said they would TRY... Walmart & Discount tire wouldnt even try they just said No we WONT fix that I hate hearing that someone wont even try.
Had 2 tires put on. Had my 2 year old with me. We waited in the car until they were ready for us (about 10 minutes past our appointment time). Waited in the car while they put the new tires on (using jacks, not a lift). In and out in less than an hour. Super happy with the service. All staff was very friendly. Will definitely go back for future tire needs.
Chris was incredibly helpful and accommodating! Our tires weren’t delivered in time to be replaced before we were leaving on a road trip and they came up with a solution and got us taken care of! Efficient and friendly service! We will be back when our other car is due for tires!
This garage was great. The garage is very clean and the folks working in the back seemed happy. All around good atmosphere. They helped me pick out some nice wheels and tires and I love the new look. They do appointments as well as walkins. Exactly what I was looking for and Ill definitely go back.
Have to give a HUGE shout to Chris and his team! I showed up 2.5 hrs before my appt and they still serviced me! Got an amazing $$ deal on new tires for my 70th Anniversary Limited Edition Jeep!! Thanks to all the guys who made it happen! Especially Aloooooooooonzo!! He is the bestestestest!!! Lol!! Its worth the 20 min drive! Customer for lyfe!!!!
I have been using Discount tire for years. First experience was in Jacksonville, Fl. Chris is the best manager out there. The service and quality of products is great.
This place is outstanding, very affordable, and professional. They offer a lot of free service including in tire replacement. They cleaned break dust on my hub with brush and replaced air valves for free. I got price at Arab tire place at gas station to remove balancing beats and rebalance tires for $170 because he was trying to be nice to me as he said. And, I came here because it is a cleaner and new equipment in store, and it is trustworthy place. When he told me $85, I was shocked. Definitely using these place. Better then my Chevrolet dealer. I can watch their work true giant glass window.
Let me tell you what, this place is incredible. I don’t write reviews but these guys warrant it. I watched them churn 15+ vehicles through complete tire changes in maybe 2 hours or less. They got good prices, including on my 35’ mud tires. I also had some problems with my wheels and when I stated I could not purchase any due to financial hardship, Chris got me an absolutely ridiculous deal on some solid wheels i’m happy with.On that, the (I believe) manager Chris is incredibly pleasant to work with and will work with you on what you need.
Very friendly customer service and very reliable!
Great prices, great staff, suupppeeerrr efficiency.
Great place and friendly staff. They take walk-ins but they are always busy so you should make an appointment.
Best run store in the company. Having frequented several Discount Tire stores, Store Manager Chris has his crew running a tight ship that will have you in and out super fast, and ENJOY delivering quality service.More importantly, they check and double check their work insuring a safer car on the road for you and your family.
Good place to go I went to two other tire shops and they had the best price on the tires I was looking for
I had basically 2 blowouts on the same side, I had to be in New jersey by tonight and these guys worked quickly to get them on there and get me out discount tire is the way to go I was limited on money but my tires were prorated and I got them for a good price! Great job to all the staff
Great prices friendly employees
Why can’t this team get it right? I don’t remember the last time I have been to this location and not had anything wrong or had to go back for them to fix something. I am very disappointed with this discount tire store. Someone needs to inspect their work because it’s not getting done.
Mason was very helpful and courteous. My tire was repaired before I realized it. Thank you for your help Mason.
Once in the bay, service was quick. Only 20 min past appt time, not bad
Took week order 1 tire had wait almost 2hrs get 1 tire on understand busy probably good company but I never had wait that long hopefully get time limit set up that it
I had purchased a tire and set an appointment the night before through the website and everything worked out smooth and efficient. I showed up at least 20 minutes before my appointment and my tire was changed and all done within the time they had estimated it would be. Definitely will use this company from now on for repairs on my tires. They also have great warranties for their tires as well.
Despite having an appointment it took them about thirty minutes to see me due to how busy they were but that shouldn’t dissuade you. They were very professional, once in the bay they were careful and meticulous, getting me in and out in 15-20 minutes.The service was great and the guy on the phone helped me pick the best tires for my car at a price that beat local competition by 300$Will definitely be coming back.
Great customer service and amazing quick service :)
This place legitimately has great customer service!
I have come here for new tires and service for multiple vehicles. They are always polite, professional, and super fast. Ive never spent more than 45 minutes on a visit. Add in having the best prices and the awesome certificate program and there is no need to go anywhere else.
By far the BEST place in town for tire service! Very efficient, clean, organized, friendly, customer focused, and better than expected pricing! I arrived very early (8:10am) for my 11:45 appointment and was greeted by Christopher who immediately checked me in. He worked me in and I was on my way an hour later! Needless to say I couldnt be more thrilled. Discount Tire rocks!!!!
Great prices, great service.
I have always liked Discount. Everyone at this location are great too! I had a slow leak in my passenger rear tire due to a nail. Dang nails! Mark was super friendly and I spent some time just talking with him about life as he waited to check-in and help other customers. Made the wait go by really quickly. Michael was great explaining the repair and letting me know how they patch the tires. They really do a lot to make sure that hole doesn’t leak again.
Chris the manager was very helpful and really took care of my issue. They go above and beyond here which is why I drive multiple towns over just to have my vehicle serviced. Everyone is so friendly and helpful and the morale of the workplace seems to be great. I will always be a customer here!
Excellent .... 100% recommended
I came in for a nail in my tire to be repaired, they told it was a wait approximately 2 and half hours, so I made an appointment for the next day. I arrived approximately 10 min. Early, still had to wait 20 min. past my appointment time. When I finally got in, the salesman said that my tire was an N.R. I needed a new tire. ( Now keep in mind that my tire tread had very little were. I am lucky if I put 8k miles a year on the tires. ) the quote was $70, ok good price. But I feel that they should have told me the day before and not waste my time, I felt like I was being taken advantage of because I am an older lady, and I wouldnt know any better. LADIES BE AWARE!! I got a second opinion and had my tire fixed, at no charge. I also need to say they said the reason was that the nail was to close to the side wall, I measured it was 1.5 inches. It was safe to fix. SO AGAIN BUYER BE AWARE!! and I think 0 stars would have been better.
Chris, the manager, was extremely helpful and very professional. I thought I only needed one tire but got them all checked to be sure. They checked the depth, age, and condition and made great suggestions for replacement without forcing a sale. The store is clean; bathrooms were spotless. They even had cold water and coffee.
These guys are great! I had a nail in my tire - they weren’t able to repair it (too close to the sidewall, they explained the spacing and showed it to me) but they got a new tire on at a great price and extremely fast! Everyone was pleasant to talk to and super helpful.
Reasonably priced and quick service. I was in and out in an hour with 4 new tires
Quick and easy good prices
First Time Going To Discount Tires. Great First Impression, The Guys Are Quick To Accommodate You. I Was In & Out Within 45 Mins!
I highly recommend this place for tires. Staff was great and I got 4 tires installed and balanced in about 45 minutes.
If I could give them more than 5 stars, I would! I don’t typically leave reviews but their customer service was outstanding from the start!!! Their price matching feature is what drew me in. All I had to do was provide a link to the competitors price. I received an email response in less than a day. When I called to make an appointment, the gentleman I spoke with was very professional. When I arrived to my appointment, they checked me in promptly. I arrived at 12:30 and all 4 tires were installed at 1:25! If you have any tires needs, this establishment deserves your service! You won’t regret it!!!
Wonderful experience, friendly staff,speedy service
Well organized facility. Staff is friendly and cordial. They practice safe and anti-coranavirus procedures. Super fast service with appointments. Great prices.
Let me start by saying the manager was awesome and was very informative. However, I went in for a tire rotation and they only rotated the tires on the passenger side of the car. I immediately noticed when I looked over the car in the parking lot before I left, and they corrected the problem.
The staff here are very prompt and courteous. Lobby was clean and social distancing protocols were in place. Customers can even stay right in their vehicle while tires are mounted & balanced! Cant beat their prices, service, and warranty!
They repaired my tire and had me on my way very quickly.
Awesome service! We were visiting from out of town and started getting a slow leak in our tire. We stopped by and were told they were fully booked for the day. Mr. Clayton saw we had kids with us and told us he would see what he could do. A few minutes later he told us to pull in and they would take care of our tire. We are so impressed with how considerate and professional Mr. Clayton and all the mechanics were. Thanks again!
Great quick service and no pressure to buy additional services.
Fantastic customer service. Very knowledgeable. 5 star easy!
Great attention to the customers...!!!
Discount Tire 7660 S Raeford Rd, Fayetteville, NC 28304 treated me very well. I had an appointment for four tires for my SUV and I was in and out under 30 minutes. Very Professional Crew working there. Highly recommend this location for your tire needs.Posted Dec 16 2020.
You dont get a second chance to make a good first impression and Discount Tire on Raeford Rd in Fayetteville definitely did not disappoint!! I purchased 4 tires on their website and made an appt to have them installed. They took my truck back almost immediately and were done in less than an hour and thats including having to program the new tpms sensors. I was very impressed with their professionalism and work ethic. Cant recommend these guys enough!! My go to tire shop from now on.
These guys are the best. Not only do they remember my wife and I and our dogs, they have never letbus down, always stood behind thier work and helped us way past the callbof duty. Thanks Kyle, and Mark your the best!
Customer service went above and beyond my expectations.I will 100% be coming here for any future tire purchases.
Wish i could give 10 stars!! took such amazing care of my car and I and I am so thankful that the employees here were so kind. I have a volkswagen 2010 bug that has had bad tire issues to say the least, first had to get all new tires and then all new rims put on. to say that discount tire did a great job would be an understatement. Kyle put a brand new spare on my car so I could drive to my college classes and work while we were waiting on my new wheels, and was so kind and helped me understand the best options for my car. While I have spent quite a bit on my vehicle these last few weeks, I’m glad it was at discount and am so thankful for the employees they hire. thank you so so much!!
Great service and super friendly
Great service, highly recommended
These guys are awesome! Super clean inside, extremely friendly and knowledgable people, the staff was super busy and yet took the time to do things right. I saw mechanics literally jogging to the parking lot to retrieve vehicles quickly and keep the pace flowing, but taking care and driving cautiously to ensure safety. Very satisfied with the work that was performed and would definitely go here in the future! Top notch service!
Great tire prices. Excellent military discount. Both Mark and Chris were very helpful with all my questions.
Love Discount Tire! They are prompt, courteous, pleasant consistently! Best of all, professionals! Thank you!
Free air check. Just pull up.
Very expensive used tires. Will not come back.
I have received the best prices and service from this store. They go above and beyond for all customers. I worked with Chris this last time and he went above and beyond to help me find the correct tires for my 2017 Hyundai Tucson. Thank you all for helping me!!
Always such a great experience with professional and helpful staff.
Had wheels and tires installed and they did a great job and the price was very good.
Just had 2 tires replaced and the team that worked on my car was awesome. Took care with every piece of my car and got the job done quicker than expected. Chris was the one who helped me with my order and it could not have gone smoother. Definitely will be returning when I need anything done to my car tire related.
Amazing customer service! Went to have a hole patched in a tire, was in and out in a breeze at no cost. Definitely the best tire service in the area!!!