This dealership is fair and the sales representative Chris was very helpful. I did not feel pressure to buy the car. Sales rep answered all my questions and most importantly delivered what was requested at a fair price. Finance manager Anton was great and also delivered what was promised. I felt that this is how a real dealership should treat clients and that is why I decided to buy a second car from them that same day. Great job and experience! Dont waste your time going to other place!

William has been a delight to work with! My mom and I both found him very professional, on point, and incredibly helpful! He was always quick to respond and very knowledgeable regarding our questions. We appreciate them staying late since our paperwork was a little delayed due to us having to call our insurance company. And William this is a shout out to you! Thank you so much! We appreciate your valuable time! Definitely would do business with you in the future!

As always Farrish Subaru Service quality is pristine. The facility is comfortable for customers waiting for their vehicles and the staff are professional, knowledgeable and courteous. Tasha was my service adviser. She did a wonderful job taking in my vehicle and keeping me informed as I waited for my vehicle to be serviced. She also advised for future service needed on the vehicle as a precautionary measure.Job well done

Farrish Subaru was amazing. This is my 6th car purchase, and the only one that made me fell good going through the very easy and efficient sales process. Specially William Baez was incredible. Very personable, transparent, got me just what I wanted and kept me informed. This is my first Subaru and I love the car, but William made this so easy. I worked with Alton on the financing, and he was awesome as well. Overall very pleasurable experience.

We purchased our first Subaru in late 2020. Farrish has performed 2 oil change maintenance services on our Outback. Great customer service and communication. Easy, friendly check-in and comfortable waiting room. The service techs do a nice job, and are respectful in keeping the interior clean with seat covers. Complimentary car wash is also included.

I am not sure why my text did not show up in this review. I will try again.I brought my new 2019 Outback in to Farrish Subaru with several problems, most of which ended up being my own fault. They did a full inspection, fixed the issues that I had caused and then presented me with a bill for $0. They easily could have charged me for the hours they spent on my car, but did not. I can’t recall any other dealership doing this.

You all were amazing, I am definitely coming back. Thank you for fixing my car! I took it to 3 different mechanics and none could figure it out! Car is now as good as new! The excellent Service was provided by Jonathan Portillo as well as all the team members that were present.

Everyone at Farrish is incredibly friendly and helpful. There was never a moment where I felt pressured into opting in for higher packages or additional parts for my forester. They take time to explain things and answered any questions I had along the way. I’d like to thank Chris Breckley for personally assisting me, especially during this strange time we’re in with the chip shortage. Loving my very first car purchase, thanks again!

Isiah was a great help, very professional and made the process very smooth. He even worked out a delivery to my house which saved me a lot of time and hassle. Somebody give that man a raise, this is why people still come to dealerships. Every now and then you get a really great salesman who makes the process way more enjoyable than buying from one of those direct websites like Carvana.

I purchased a Subaru Crosstrek from Farrish Subaru last week and couldn’t have had a better experience. Isaiah was very thorough and patient in answering all of my questions and concerns. The GM, George was extremely friendly and helpful through the entire process. It raised my expectations on how buying a car should be. At no point did I feel pressured or that anyone was being pushy. I would 10/10 recommend them to anyone and I will definitely be purchasing my vehicles in the future with them. Thank you so much for making that the best shopping experience I’ve had anywhere, period.

Just bought my first Subaru at Farrish in Fairfax. Isaiah was my salesperson, and he made it a smooth and painless process to get me into my dream car. He made sure all my questions were answered, and he worked to make sure I was able to get all of my necessities met during a time when getting a Subaru is almost like fighting on black Friday. I highly recommend shopping at Farrish.

Its was the best car buying experience for me.A great helpful sales person named ORI,and a great vehicle. Overall great people there...specially Ori. Want to buy Subaru?...go and meet Ori.

I had a great experience buying a used vehicle through Farrish Subaru! I worked closely with Isaiah and Keenan and they were both friendly, honest, and accommodating. I was able to thoroughly inspect the car and make sure it was in solid condition. I didn’t find any issues with the vehicle that hadn’t already been addressed and taken care of by the team at Farrish. I definitely recommend this location and Isaiah or Keenan if you’re in the market for a used or new vehicle and want to walk away feeling confident in your purchase.

Great customer service! Very courteous Service staff. The waiting room was well equipped with coffee, tea and snacks. I was there for 3hrs of service and was very comfortable the entire time. They have complimentary wifi so bring your own iPad and you can choose what to watch.

I was looking for a car at Farrish Subaru and everyone was very professional and polite. They helped me find the right car for me at a good price. I would definitely recommend them if you are looking for Subaru.

Easy to work with the salesman. Very easy process of buying a car. I knocked one star because I told my salesman that I did not want them to wash the car and they did it anyways. Listen to your customer, I dont care what you think is best.

Almost always great service and this time was no exception. If there is anything I could suggest is that the waiting area was too cold.Thanks for taking care of everything!

I’m not the type of person that post reviews, but this dealership definitely deserve the recognition.Let me start by saying that my experience at this dealership was incredible, ( I visited like 3 different Subaru dealers) and none of them show the care and the great customer service that i experience here at Farrish Subaru.Starting with Ivan Johnson my salesman and Sophie that were constantly checking on me. That was really important to me and it shows that this guys really appreciate your business, and boy the experience with Ivan was so nice and easy tho, i walk in looking for my dream car, and walk out driving my WRX STi thanks to this awesome team. And the Manager was also outstanding explaining everything and making sure my experience was the best!Have i mentioned that I’m really happy with the experience? YES THEY ARE THAT GOOD 👍!Highly recommend this dealer and I’ll be sending friends here.Thanks Ivan and thanks Farrish Subaru Team

This dealership is great and theirs folks are fantastic. Timely, professional, responsive and do great work. The waiting room was clean and the coffee was good but most of all the repairs were great and my Suby is running like a charm.

Had a few service appointments with Farrish for my Impreza and they went above and beyond to provide the service in a timely fashion. All Farrish employees Ive interacted with have been genuinely nice and courteous. Great experience overall.

We had a great experience trading in our old car for a new Subaru Forester. We worked with Chris, who was helpful and attentive every step of the way. When the wait to meet with the finance office began to become a bit excessive due to another customer’s error on their paperwork, the sales manager proactively offered us an upgrade on our purchase to make up for it. We would definitely come back again, and recommend working with sales associate Chris if given the chance.

I took my 2015 Subaru Outback in for service at Farrish. It required a good deal of complex service repairs given its mileage, and from start to finish, Tasha made the whole experience a truly memorable one. She greeted me warmly, explained the work that was required, the cost, and the length of time it would take. She even arranged a loaner car for me and kept me updated throughout the day, finding all the discounts she could. Thanks to her professionalism and kindness along with the competent mechanics, I’ll be returning the next time my Subaru needs work.

Heather at Farrish Subaru in Fairfax was great! She was thorough and clear in communicating the recommended maintenance process to me and quick to communicate other recommendations once my car was reviewed. She was very helpful in helping me get a loaner too! Thank you to Heather and the team at the service center at Fairfax Farrish Subaru!

I had to leave my car over the weekend for service and they were very accommodating. My service manager kept me apprised properly of the progress and I feel safe and satisfied with the work that was completed.

LaTasha was a service advisor who helped me with the tire replacement and alignment. She was very friendly and professional. While waiting Tasha gave me updates and they got my car done in a timely manner. She provided an excellent service.

We had a wonderful buying and trade in experience at Farrish Subaru thanks to Chris and Sam. They were easy to work with because they were honest, straightforward, kind and helpful. We visited or spoke by phone with three other local Subaru dealers and none treated my wife (who did most of the searching and negotiating) as well. Also they responded back very quickly and directly to our specific questions and provided info on availability, pricing and even gave us a trade in value for our old car over text (we sent them video and photos of the car). We were dreading another car buying experience but shouldn’t have because we couldn’t have been treated better, and we received very fair and competitive pricing for our trade in as well as our new Subaru. We are beyond satisfied with every part of the car buying experience at Farrish.

Sales person, Wolf - great!Finance person - great!Comfortable pleasant atmosphereOverall - easy processHighly recommend!Love my new Subaru!

Heather was very helpful, got me finished up in about 2 hours (I arrived without an appointment on a Saturday morning).

I recently took my vehicle in for a couple recalls. The process was smooth starting from making an appointment from the website. Reminders were sent to my phone every so often so that was helpful given how busy I am. When I got there, I just had to sign a few forms and everything was taken care of. They gave me a loaner and called me about 3 hours later saying they completed my service. I was given the flexibility to pick it up the next day. When I went to get my car they had kindly given it a good wash. It was covered in pollen when I took it there. I handed the loaner keys back and was in and out in less than 5 minutes. Later I got a text from Heather telling me I had left my keys in the loaner. I was able to get it before they closed. Overall I had a very pleasant experience and everyone seemed very nice in the service department. I will repeat for sure.

Great service, comfortable waiting area, service rep was efficient, pleasant and communicateda number of times while I waited. The only thing I thought was sloppy was vacuuming the car. Even though it was an inexpensive initial service, they said they would wash the car. Usually that includes vacuuming. If they did, it was minimal. Lots of dog hair left on the back seat floor. Everything else was perfect.

My appointment was easy to make. I was in and out with all the work done in a little over than an hour. The waiting room was clean. Great customer service.

Good service. On schedule. Friendly staff. No complaints. I make the effort to take my Subaru to farrish instead of my much closer Subaru dealership because the service and price is just better.

We were helped by Ed Hashemi. He did a wonderful job explaining everything and tried, as much as he could, to make the process smooth. Very pleased with my experience! And I love my new car!

Excellent experience with Farrish Subaru. They completed all open recalls and provided a thorough safety check of a 2018 Impreza we had recently purchased for our son. All work was done in a timely manner and Tasha stayed in touch with me throughout the process to make sure I was aware of what was going on. We will definitely continue to have our vehicle serviced at Farrish.

We were agle to leave the car the night before and they drove it inside for the night.The day of servicing, we were called promptly once it was done.Our first service was free! They brought the car down to me - how convenient!Very friendly and personable young lady at the service desk!!She was very kind.

Prompt and professional service. Amazing price in this competitive market. Will be shopping here again once I am back in the market.

Excellent customer service! Farrish Subaru Service was very accommodating! They were able to get me out in time for another appointment! I really appreciate that!

Our salesman Oeri was very focused on what we wanted, helped us find the exact match to that, and expertly assisted us through the whole purchase process.

We’re purchased the outback XT here at Farrish Subaru three weeks ago. We’re very happy and satisfiedCame back to purchase the STI 2020David Orie and George Khalil sell managerThere are very informative, friendly, and make sure I got the cars I wanted at the possible price.Took no more then 35 minutes to purchase the STIVery Satisfied and No other dealership will beat there priceI will referring my friends and family members

Work was done as requested but I am disappointed at the price charged for an oil change. Ridiculous. I’ll be looking for more reasonably priced services. This also will be factored in when I choose where I buy my next car (this year or next).

Isaiah at Farrish Subaru in Fairfax, VA, along with the rest of the sales team I interacted with, was incredibly helpful, knowledgable, and above all respectful, kind, and personable. Isaiah listened to my wants, needs, and preferences, and then went to work finding me and my family a car that fit our budget and still left us feeling we were getting more rather than less. Let me tell you - that’s a great feeling. Would I recommend Farrish? Absolutely!

I had a very good experience with Farrish when purchasing a car. It was very simple and fast. Mag the sales person was low pressure and Anton the business manager was excellent.One small bone to pick was the new car get ready department. They were very slow to get the car ready and did not seem to care that we had to wait for an hour. Mag did his best including going there himself to move them along.

Fast, professional service! Proper masking and social distancing as well. All around, well done.

Farrish used to be “our place”. They we on it. I felt great about recommending them to friends. Thanks seemed to have changed.Yesterday, it took me approx 2 hr to get my car inspected and have an emission test... I was expected at 8:15 and was there on time. Like I had an appointment. I understand things happen. However when you just sit and wait and no one checks in with you - it’s frustrating:(We have a choice about where we get our service and it’s time to evaluate our options.

Sales staff was helpful but sales manager was unbelievably rude and literally ran us out of the door. When we couldn’t come to agreement on the final price, the manager literally yelled at us and told us he didn’t have to sell to us. The sales agent apologized for the manager’s behavior. We went the same day to Sheehy and the difference was night and day. Sheehy staff were professional, offered a better price, and made the whole experience enjoyable.

Farrish Subaru service department is the best. Very efficient and no surprises. When the pandemic shut down their courtesy van they arranged a loaner car for me. Ive been coming to them for years and am always pleased with their service.

Very satisfied with our experience. The whole process was handled quite professionally & with curtesy.

Service was performed quickly and properly. Waiting area is nice.

Great car buying experience! Staff was friendly and helpful. Isaiah was the best! We’ll definitely be back next time we are in the market for a vehicle.

The staff did a nice job of keeping the customer (me) informed of the progress in servicing my car.

Brought my car in for a recall repair. They gave me a free loaner and were fast and efficient with the check-in process. Im vaccinated, but still observing safety measures (distancing, masking inside) and they are, too, which made me feel comfortable and safe. Overall good experience.

The service manager, Tasha, goes out of her way to make sure we have the best service experience every time.

Mr. Mag Soliman our dealership consultant made it happen for us to have the car we wanted. He helped us find the best car to fit our budget Keep up the good work. I recommend this dealership for your next adventure. Thanks Mag for all your good work. This brand new 2021 Subaru Outback is super nice to drive.

I was very satisfied with my experience with Farrish Subaru. I brought my car in for a recall and replacement of a broken sun visor. I had come in a couple of weeks ago to discuss making an appointment to have both the recall and the visor done at the same time. Jonathan was very helpful and I was able to order the new visor and make the service appointment. My appointment was at 10am, which was a very busy time but Latasha was handling everything efficiently. She was very patient and helpful when I had many questions!! The wait in your busy, clean, waiting area for an Enterprise loaner car was short and the work was done by 2pm. The arrangement with Enterprise was seamless and efficient. My car was returned clean and with the recall completed and the new visor in place. Everyone I dealt with in the service and parts department was friendly, helpful and professional. I had delayed having the recall service done because of COVID-19 and now am reassured that my car was in good hands thanks to Farrish.

Got my first car here. A 2019 Subaru crosstrek and loved it ever since. Got a great price on it too!

All smooth and easy. Dropped of my car for schedules recall corrections that I had delayed through the pandemic. Got a loaner car, and fixes were done by the end of the day. Subaru personnel were efficient, kind, and professional! All smooth and easy.

Since I purchased my Outback in 2014, Ive always had it serviced at Farrish. Im happy with the service. Yesterday I had 2 filters changed and a state inspection. I was there less than an hour.

I initially contacted them through the online portal after previously testing the desired vehicle at another dealer but in a different color. I found one online meeting my requirements (same vehicle but the color I wanted), and Wolf Asser contacted me and I discussed my needs. Within an hour, Wolf contacted me with the lease details, which resulted in a lease quite a bit less than at the dealer I had previously visited. I said yes and he arranged to have the car prepared for me when I came in later that Sunday. Indeed it was ready and prepped even though I came earlier than planned, all the steps were completed efficiently, and I was in and out with my new Outback within 2 hours. Excellent job.

I went in one afternoon and within an hour I was buying a car. Super easy process working with William Baez and I highly recommend him and the Farrish of Fairfax team for your next car buying needs.

Fast and accurate assessment. Speedy and well executed repairs. Great job!

Farrish is very customer driven, friendly and accurate about their estimates. I value their service for my Subaru.

Grant who scheduled my appointment and Johnathan who helped me once I was at the dealership were very friendly and good. They were super efficient as well. I would’ve preferred to not have to get out of my car for the oil change because of covid but their waiting room was very spacious anyways. Really happy about the car wash, too!

Farrish Subaru has always treated me and my WRX with care and respect. From my initial purchase there up until now, they and especially Tasha in the service department have been fantastic to work with. It is clear Tasha cares about her customers and understands how much they care about their cars. Farrish services have always been clearly explained, executed as promised, and Im always given flexibility for when to drop off my car and how to get home. Plus they have a nice large waiting area and fast internet that allows me to work remotely while I wait for services if I dont need a loaner or shuttle home. I also appreciate that they wash my car and leave it fresh and ready after every service. I am glad to be able to trust Farrish with my WRX. Additional shout-out to Subaru of America for standing behind their vehicles and clearly caring for their cars owners. Ill continue to recommend them and Farrish Subaru to friends and family in the market for new cars in the future. Thanks Farrish!

Tucker was super helpful and nice. He made this one of the easiest experiences! Anton was amazing! The managers flexible which was awesome. I recommend this dealership and team for those in the market for a car!!

There were 2 problems:First, the invoice was incorrect and the difference needed to be credited back to my accountSecond, I arrived about 20 minutes after the call that service was completed. They could not find my car. Eventually, Latasha went upstairs and found it in the service area. They needed to then bring it down and wash it. I would hope that when I received the call, the car would be ready to go.Yours,Shelly Gersten

The service staff was very friendly and helpful The emissions was due on my car and I was able to have it done very quicklyThanks for taking care of my car

Great people here at Farrish Subaru. I needed a car for my daughter and was surprised how many dealerships didnt know their product. Not these folks, they are specialists, they know their inventory and are easy to work with. Great buying experience.

Great customer service, Chris Breckley was very attentive and friendly with our process of our purchase! The whole staff was friendly and courteous. I Highly recommend Farrish Automotive.

Farrish Subaru did a great job replacing a recalled airbag in my car. They were polite and also helpful when it came to getting me a rental car while they worked on my car. I am pleased with their work and the convenience of being able to schedule my service online. I will surely return next time my car needs work.

The attention and care shown by all the staff at Farrish Subaru was spectacular, as usual. They are welcoming and knowledgeable. Everyone always goes the extra mile to try to make sure that your needs are met.

Horrible customer service. Waited 2 hours for a oil change/ tire rotation. Then I was told to sit tight- it’s going to another hour....good bye farrish - Hello Stohlman!

Easy to schedule service online and the service department staff are friendly, detailed, and responsive. I don’t dread taking my car in for service anymore!

I recently worked with Wolf when purchasing a Crosstrek at this dealership. He was knowledgeable, honest, friendly, and a pleasure to work with. I would highly recommend Wolf and the dealership if you are looking to purchase a car, trade in, or just get information on the process.

Sam Vargas was great with the communication, and knowledge about the car I was looking at. Not only that, everyone was super nice and courteous. A pleasant experience all around! I ended up buying the car the same day!Worth stopping by!

Professional, efficient and friendly service -- again! Thank you!

They worked hard to meet my every need. Satisfied.

Great Service! Wolf was amazing!! Almost immediately after submitting my online inquiry, Wolf reached out to me with information on the vehicle I was interested in. Wolf was very transparent with details about the vehicle so we could make an informed purchase. The overall process was pleasant and stress-free! I would definitely recommend this dealership.....and Wolf for his professional and his superb customer service skills!!

BEST CAR BUYING EXPERIENCE I HAVE EVER HAD!I purchased a new 2021 Subaru Outback Limited this week. Tucker and Chris made the experience calming and positive. Those are not words I would ever expect to use in a car buying purchase. After a horrendous experience at the dealer (not Farrish) that I purchased my old Subaru from 10 years ago, Farrish was fantastic. I love my new car- although I am still learning all of the features. I look forward to driving the car and using Farrish to service the vehicle. Just an all around wonderfully easy experience. Thank you Farrish!

The staff at Farrish Subaru is outstanding. They are friendly AND professional, are as accommodating as possible and get you in and out. If you can’t wait there is a loaner vehicle option. I feel very comfortable and confident taking my forester to the automotive professionals at Farrish Subaru to keep her running in optimal performance.

It all went very well. The work was done efficiently and quickly. The Farrish representative was very cordial....kept me informed as well. Couldnt ask for anything more. Thanks!

Maged Solieman was my salesman for my new vehicle that I just purchased. They were able to give me a good deal on a trade of my old car to put towards the new. The process went very smoothly compared to other times I’ve went to other dealers to purchase a car. Great service and highly recommended

I was in a hard spot and needed a car quickly. I reached out showing interest on Tuesday. I heard from Tucker immediately and he worked with me through all the issues. By Friday evening I was in my new car and confident in my purchase. He stayed very late to help me and I appreciate everything and everyone so much!

I had a great sales experience with Keenan. He was patient, honest and made sure I had all questions answered and was never pushy.

I am very grateful that they are open on Saturdays as it is so much easier for me to have my car serviced then. Check in and check out was efficient.

Service was provided in timely and professional manner, but final cost was higher than what I had been told over the phone.

We went there to purchase another vehicle because we had an excellent sales experience but I now remember why I didn’t continue to use the service department after my initial purchase.I’m grateful the team took my car in while we were purchasing another but the estimated wait time was stated and I was ok with that but the follow through wasn’t done and I had to go ask if my car was ready.There were quite a few things I didn’t like but not vacuuming the car to me was a confirmation that I won’t go back to get service.Sales team is excellent!!

Always on time and I can trust them. They don’t push extra services but let you know they’re available.

Wonderful experience getting my new Subaru from Farrish! We worked with Tucker and he was so helpful, answering all our questions and coordinated a seamless buying experience. We appreciated the professionalism and kindness from all of the staff we encountered during the buying process. Dealership was also following COVID Guidelines with social distancing, mask enforcement, hand sanitizer and flexibility in options to do video or in person. This is my first Subaru and I would 100% recommend Tucker and the Farrish Subaru team!

My tech advisor was amazing.

Had to get new tires for a trip the next day after getting a flat and Farrish was great in getting me in and ready for my trip quickly.

I recently dropped our 2014 Subaru Forester off to have the air conditioning checked. This was based on the recommendation of my neighborhood service station. The response could easily have been that I needed a new compressor; however, the technician cleaned the points on the temperature control and indicated that he thought that solved the problem, which it has. He did point out a front ball joint problem that I knew about but had not addressed. In addition, the rear wheel bearings needed to be replaced, which explained the road noise that I had noticed. The vehicle now runs so smooth and quietly and I am so appreciate the services provided by Heather, Service Advisor and the Technician. This was my first visit to this service department since purchasing the vehicle from another local dealer and I will definitely return.

Tucker made my car buying experience so enjoyable! I was so impressed with their professionalism and candor when it came to helping me find my perfect car!

The was the best car buying experience I have ever had. I was not only provided incredible service but also attention without any pressure. Sales rep William B. assisted me and all I can say is THANK YOU!! I had arrived pretty late on a wkday but was not once rushed, got all my questions answered and my negotiation tactics were considered. I would highly recommend doing business with FARRISH Subaru! This was the easiest dealership I have worked with. William and the other staff were nothing but informative and most importantly, welcoming. Recommending this place to everyone!

Mag did a great job helping through the process of coordinating the purchase of my car. However, the business manager was a bit pushy on the added coverage.

My experience with Farrish Subaru is always good, and my service advisor, Latasha is great. She listens attentively, knowledgeable of the Subaru product line. Importantly she is always professional and courteous.

Charles M. was extremely helpful in making our car buying process easy and was very knowledgeable about Subaru’s service, maintenance and performance. He’s very customer service oriented. He made the entire car-buying process easy and comfortable. He answered all of our questions thoroughly and walked us through the process in a kind and speedy way. He and the dealership were a pleasure to work with. Highly recommend buying a car at Farrish Subaru in Fairfax, VA.

William Baez was our salesman. He seemed knowledgeable about Subarus and was pleasant to deal with. The sales manager was a bit gruff and annoying. He did not want to explain just “ I am giving you a great deal” responses. All in all not a horrible experience.The cigarette butts you have to walk through to enter the business were gross!

Really bad customer service. If you’re paying $400+, the agent shouldn’t be annoyed to explain the itemized charges. Latasha had a really bad attitude. If the dealership car wash is broken, and you don’t live in the area, what’s the point of getting a voucher for only the dealership car wash?

It took longer than expected to change the tire, but I was kept posted as to when it was expected to be completed. Service was courteous and waiting area was comfortable.

Easy to get an appointment, we’ll taken care of, and my Forester was clean and ready on time.