We went for simple oil change in a advertised Express service where they refuse to make appointments and it took them 3hrs to do this, and excuse given was that too many people have dropped the car off. We had to wait in there very uncomfortable waiting room which is located in the lobby. TV channels could not be changed . Had to watch channel 4 only. I had purchased a pkg of oil change which included car wash and was told by Paul our service manager that it was broken,so could not be done, when walking around o saw other cars were hand washed in same dealership. Very disappointed with the service and the wait.

This was the easiest car buying experience I have ever had. The salesman was professional and personable with great disposition and demeanor. Easy, simple and quick negotiation on price and the Finance manager was thorough and super easy to work with. I got everything I asked for and all the terms and conditions I wanted for a fair price. No hard sell. Just good people. I would definitely do business there again. Omar the salesman and Jesse the Finance Manager were just super. Just an overall unexpected great experience. Everyone should have their car buying experience be this simple and even a little fun!

Saad Ismail was outstanding on the sales floor. Ensured the car I wanted from the online listing was right there when I arrived. His knowledge of the vehicle was great, showed the features with out the normal car sales fluff! He walked me through each part of the process to ensure I was comfortable. The dealership was very friendly. I would recommend going here for your next car purchase!

We couldnt have had a better experience buying a car then what we did with this dealership. Mark Jones was our salesman and he was AWESOME!!! He went above and beyond taking extra pictures and giving us all the information that he possibly could before we made the almost 3 hour drive to see the vehicle. If youre thinking of going there to buy definitely dont think twice. If you can get with Mark youre gonna get great service!!! I cant speak for all the salesmen but everyone that we talked to while we were there were very professional and nice and we never felt any pressure to make a decision which goes a long way with us! We would definitely recommend them!

Buying my 2021 Dodge Challenger could not have been easier. Fawad, Vinny, Bryan, Timmy, and especially Uday made the experience comfortable and stress free. I was amazed on the about of time and patience they had with me. They answered all my questions and addressed every concern. I highly recommend going out of your way to use this dealership for your next car purchase. The team at Farrish will treat you the way you should be treated. When the time comes to buy my next car, no matter where I am living in the U.S., I will come back to Farrish because my happiness with the purchase is their #1 priority.- Frank W.

I had a great experience on buying a nice car at this location, lucky for me I’ve met Ed and Vinny to help me out with my choice. Ed was very patient, charismatic and a very helpful person! As well as Vinny that provided me with the help I needed to seal the deal! I would definitely come back to buy another new car from this place, best service I’ve seen in a dealership 👍🏽

Easiest car buying experience I have ever had! Truly appreciate Matt taking the time to work with me to get me in a new Jeep as quickly as possible!! (And knowing the answers to all of my questions)! Would recommend Farrish to anyone!!

I recently had a great experience at this dealership working with both Gus and Vinny. They were both very attentive to what I was looking for and were a pleasure to work with through the whole buying process. I’m very pleased with my Jeep and would certainly go back again for future purchases.

My lovely wife wanted to surprise me with my favorite vehicle for my birthday, and so she contacted Farrish Jeep. Our experience was great. From initial contact to driving our Wrangler off the lot, weve had nothing but great experiences. Matt, our rep, was informative and responsive. He under promised and over delivered, which is a refreshing quality in the car buying process. Our interactions with the entire staff was great, and were looking forward to seeing them again soon.

I would like to compliment on Vinny Choi. On evening of September, we stopped by when they were about to close. We were looking for service building (it’s little confusing to find, it’s behind of sales building) and ran into Vinny. He greeted/walked us to service building and kept his smile on. He was professional, friendly and charming. He made sure we felt welcomed and was well taken care of.When we asked him for his business card, we were shocked to find out he was a manager as during our 25+ years of car buying experience, not one single manager came out to talk to us/ as humble as he was. His character tells us a lot of positive reviews I see online.

I’ve purchased my last 4 vehicles from Farrish. Has always been an easy transaction. Negotiations were smooth and found a good win win. Their sales manager, Vinny, has kept me up to date on a special order and has made my most recent order a breeze. It’s also nice to see real Jeep enthusiasts and fellow Jeepers here. It’s one of the main reasons why I keep going back.

Traveled from DE to VA to purchase a Ram ProMaster City Tradesman. Matt Moring was professional, efficient and quick to make the sale between telephone calls and text messages. Will travel 2 hours and 1/2 again to obtain the quick service provided. Thank you.

Vehicle selection was great and Uday was great to work with. I felt like he went above and beyond for me. And the price for my new Jeep was $3k under MSRP when the other Jeep location I considered was $2k above. Crazy. Glad I went here.

Let me start by saying, this is how car buying should be!!!This dealership was amazing to work with from beginning to end. Basem, our salesman, was quick, attentive, personable and most of all hard working. We felt so comfortable working with him, like we had known him for years. Vinny, sales manager, was honest, flexible, and genuine! He worked with us to come to an agreement for our trade value, and even spoke with us personally! Jesse, finance manager, was cheerful, outgoing, and informative. He helped us keep our payments low and within our budget. This has been one of the smoothest auto purchases for us, and Farrish has earned our business for the future.This team works together like family and will treat you the same.

Greg was absolutely awesome!! He made my first car buying experience amazing. He took the time to walk me through everything making sure I was getting exactly what I wanted and understood everything. He did not try to push me to get certain things or go for the higher priced car. He really truly took the time and listened to what I wanted and needed. That right there is a good customer service representative! You’ve got a gem on your hands Farrish don’t let Greg go! And everyone else definitely find him when you’re looking for a new car!

Ive had good experiences in the past, I must say this time I was very impressed by a new employee for how well she kept me informed during my visit while I was waiting for my vehicle. Her name is Rebecca Williams I believe. She seems like a straight shooter / honest from the get go. I am okay if things are not perfect, but honesty is the best policy and will keep me as a customer. Ill be back soon to take care of another item. Just thought Id drop a note as its not often that we speak of the positives :)

Working with Matt, Bryan and Tim was awesome today! Great deal for this beauty!

I had the best experience at Farrish Chrysler Jeep Dodge and Ram. Saad Ismail helped me pick out the best car for my needs, and we both were able to agree on a car that fit with what I needed as well as something I loved and would enjoy driving LONG TERM! Looking for cars has notoriously been known as a headache, but Saad as well as Kyle and Bryan helped me get in and out with no trouble at all!

Had a great experience buying a car here. Darlene and Vinny were amazing. Both of them were patient and very helpful every step of the way. Definitely recommend buying a car from Farrish of Fairfax

I am very pleased with the service and assistance of Mr. Gus at Farrish of Fairfax Chrysler Dealer. His professionalism and enthusiasm are overwhelming. Since my car was totaled I was browsing through True Car looking for a particular vehicle that happens a 4 Runner. So I came across one that I had a liking for. I made contact with the dealership and within thirty minutes or less Mr. Gus reach out to me. Mr. Gus was noticeably helpful from the time we spoke on the phone up to the present. Whenever a question was asked he provided me with answers in detail very prompt and precise, and with great suggestions. Mr. Gus even referred me to a sites in case I needed it. I appreciate his honesty and integrity. I would like to thank Mr. Gus for his great customer service. Your cooperation helped my buying transition run smoothly. He went above and beyond. And yes, I did purchase my 4 Runner from Mr. Gus and you should too. I wont hesitate to continue doing business with Mr. Gus at Farrish of Fairfax and recommend friends, family, and extended family.

Awesome guys great deals good service

For a dealer service visit, this was a really pleasant surprise and experience.My historical interaction with dealer service departments is that they tend to be overpriced and looking for any opportunity to gouge an unwary customer. This time, I went in expecting to have to fight for a reasonable repair bill and not only didnt need to fight, the actual repair requirement was identified and fixed for far less than I expected to pay overall.The facility is clean and well designed and easy to deal with.The staff is friendly and looking to help.I recommend this facility to anyone looking for dealer level support for repairs and maintenance.

Greg was so helpful in the process of getting our new Jeep! He made sure we were comfortable with all of our choices and decisions. The whole team there has such a good energy. I highly recommend this dealership.

Got a great deal! From the time I stepped on the lot and and was greeted by my salesman Mohammed to the extra care and attention to detail provided by the sales Manager Kyle. The car buying experience was truly first class from start to finish. The team at Farrish was real easy to work with.

Karah Bailey provided superior car sales service and made the experience easy and not drawn out. I would recommend her to my friends and family when they are in the market for a new car. The dealership as a whole provided excellent customer service. I can’t wait for my Jeep to arrive. Excited to join the Jeep family.

Never had a Ram 1500 before. Fefe is the reason we considered the brand. So far so good. Smiles from ear to ear. Dealership is super nice and people are fantastic.

Great dealership! The sales person Ed was able to work with me to get a deal done and put me in a new Ram 1500. The whole process was quick and I was out of there before I knew it. If you are looking to trade in your vehicle or simply get a new one I 100% recommend Farrish CDJR. The prices online are the real deal and are upfront, unlike most dealerships where they lure you into the dealership by listing the car price with all incentives included. Jesse from finance was beyond great and was able to get me the best deal possible with $0 down. In the future I will be coming back to this dealership and telling my friends and family about it too!

Omar at Farrrish Jeep Dealer was awesome. He answered all my questions. He is very knowledgeable, and has a great personality. If you are looking to get yourself into a Jeep, Chrysler or Dodge, Omar is your guy. Thank you, Omar. I Love my Jeep. 🥰

I had a great experience working w/ Saad and Farrish on my recent purchase of a new Grand Cherokee L. There was no pressure, no hard sale, just an easy negotiation…the way it should be everywhere. From Saad, to Brian on the finance side, everyone I worked with @ Farrish was professional and easy to work with throughout the buying process. I’ll definitely be back…but not for a while b/c this car is pretty sweet!

I worked with Saad to purchase the new 2021 Jeep Grand Cherokee. I honestly wasn’t expecting to leave with a new vehicle but he did what needed to done in order to make it happen. Even got me a higher model than what I was asking for but still around the price range I budgeted. Really nice and easy to work with.

Basem was great to work with. He was helpful, listened to what I was asking for and took the extra time to show me more about the vehicle. The finance team made the process quick and easy.

It was a pleasure fun to get a car from these guys. Made it really easy. No hassle. Simple I was out there about no more than 3 hours and I picked the great car and they work with me good place to purchase a car recommended.

Spectacular service! Purchased our third car with Farrish this year. Ask for Aiden, he is the best! He is amazing and makes the process really smooth. He took care of all our cars and provided 5 star service at every step! He goes above and beyond for his customers and tries to help as much as possible. Absolutely no-pressure and I didnt feel rushed. Of course our best sales manager, Vinny did his usual of providing us with the best price available. We couldnt be more happy with our purchase. You cant beat the price anywhere! The final price was as exactly as negotiated without last minute surprise or added fees. Thanks Farrish!

I had a wonderful experience the employees was extra nice and extremely helpful. I completely recommend Augustine he is such an wonderful person to work with. He work with you and talks you through every step and answer all your your questions/concerns and will give enough the best car that fits you. I will recommend him to everyone I know who wants a new car.

Omar helped me get through the car buying process so quick. Going to buy a car usually is no fun at all but they made it so easy and quick. Definitely will be back in the near future. Many other dealerships were so packed and couldn’t spend the time to help find the exact Jeep Wrangler I wanted. Bought mine when it was in transit and Omar notified me as soon as it arrived.

Stop by on a whim to look at some cars. I was interested in purchasing another vehicle since I drive so much for work. Met Vinny and had a great time talking to him. He was easy to talk to and seem very knowledgeable, Wasn’t pushy to force me to buy. Felt very comfortable I would definitely be back.

Mohammed was a perfect used car salesman. I mean that in the best way. He allowed us to buy the car we wanted at a fair price without over-selling us on anything. I expect we will enjoy our Jeep Renegade and service at Farrish for a long time.

Im actually one of the sales managers from this store. I personally needed my Mopar lift kit installed on my 21 Wrangler. I just wanted to take a quick moment to appreciate one of our service advisors, Andrew Morris. Andrew is knowledgeable, honest, willing to help, friendly, and upfront. Most importantly, He treated me as family and gave me a perfect impression of how our service clients may get treated. Thumbs up to our service department. especially Andrew. Thank you for making my dream come true!

Omar was super helpful throughout the process. My schedule was super crazy at the time and he was flexible, accommodated adjustments, and helped me close the deal in just about an hour.

My experience was great. My salesman Gus basically showed me how to disassemble & reassemble my jeep and even gave me ideas on customizing it. I received a follow up call the next day to see if I had any questions or issues. It was a pleasant experience.

I met Frank Russell 8 years ago when I bought a beautiful firecracker Jeep Sahara Jeep Wranger Unlimited. A week ago I contacted Frank to let him know I am in the market for a new Jeep Wrangler with a specific price range. He was very thorough and knowledgeable and very kind and knew just what I wanted based on my interests. He found the perfect Jeep with the right price. I felt no pressure, didnt feel rushed and most of all the price was exactly as negotiated. Frank deserved a 10-star rating for being professional, knowledgeable and understanding.

Id like to say, what a pleasurable & wonderful experience I had at Farrish! Vinny C. [Sales Manager] was very professional, considerate & extremely helpful through the tedious process of solidifying my purchase. Farrish also has a pristine show room and a comfortable seating area accommodated for guests. I would definitely recommend future purchases to anyone from this dealership and from their superb team!

Awesome have a new friend name matt. Easiest. Painless truck buying experience

Coming from PA, we negotiated over the phone. My salesperson, Mark Jones, was responsive and very helpful. Farrish Jeep was honest. true to their word, and got me in and out quickly with a great Jeep. 2 thumbs up.

Just a fantastic experience all around! Fefe is one of the nicest, most helpful representatives I’ve come across in a long, long time. I could not be happier with my purchase or experience!

Had a great experience buying our new 2021 Jeep Grand Cherokee from Farrish! Augustine was awesome to work with. We went there with a car in mind and it was ready for us when we arrived. He was very flexible and responsive to our changing needs and opinions once on site and his knowledge of the vehicle and trim packages helped us select our sweet new ride. All the while we had a very relaxed and personable conversation which made the whole experience as low stress as I could imagine. The whole team we worked with at Farrish was great. Thanks for getting us in our new Jeep Augustine!

The sales rep that helped us name is Omar, he was excellent, knowledgeable, polite and willing to help. We live approximately 200 miles away from the dealership and I called by phone and Omar helped us. The dealership had exactly what I was looking for on the lot. Omar stepped us through their process and he was extremely patient. We locked in the deal over the phone. My wife and myself made the 3 hour trip there and they were waiting for us to arrive to take delivery. We met the general manager Tim, and he was extremely nice and very knowledgeable about the vehicle. I would make the trip again next time we are interested in buying another vehicle.

I had the absolute best experience with Farrish! Great customer service, great finance department and top quality vehicles. I got immediate contact from filling out a request for vehicle availability way after hours and a call to confirm before the dealership was even open the next day. I drove from West Virginia and the process was so fast and professional, personable and FUN! Thank you! We will be buying here again!

Customer service at Farrish is awesome! We’ve always been taken care of great, both for our car and personally. They are always timely and very kind and respectful.

Better car buying experience! Salesperson (Omar) and management team were very professional and helpful throughout the negotiation and finance process - highly satisfied with the SUV purchase, trade in value received and overall purchasing process.

Can’t recommend them enough. I wanted to purchase a Jeep that I had leased. I tried going to the Fair Oaks Jeep dealer first but the sales manager turned me away and said they couldn’t help. Then I went to Farrish and they helped me right away. Mohammad Kohistani met me in the parking lot and had everything done quick. Great customer service all around, including Jesse Kim in finance.

Great help from Aiden in getting a jeep. Super helpful and accommodating. Got a fantastic rate as well.

As a first time car buyer, Farrish Jeep of Fairfax, VA was the best decision I have ever made. They were honest, understanding, and willing to assist in every possible way. I am so excited to be an official Jeep owner! Go see Farrish Jeep in Fairfax, VA for the newest Jeep’s and best deals in all of the DMW area!

Me and my family stopped by here past Saturday (9/4) and met/talked with store manager Vinny Choi. We’ve been to more than 5 different brands/dealerships and we could immidiately notice the difference with this store due to the highest review in the area. Vinny was top notch, professional, transparent and gentle. Everyone were wearing masks and kept social distance. I will be recommending this dealership to my friends and family! Hope this review gets delivered to Vinny!

Great experience when buying my car. I would recommend Aiden if you need someone to talk to.

We bought a Ram 1500 Limited Longhorn all the way from Austin Texas! Aiden was our salesman and he went above and beyond to make sure we were satisfied from first contact all the way until the truck was delivered. I recommend this salesman and this dealership.

My appointment was for 9am. There were 3 items needed for my Magnum. I waited in the new (to me) customer lounge which is VERY nice (including free coffee and snacks). By 11:30 the car was ready including a nice wash. Couldnt ask for better service.

Farrish Jeep handled me and themselves well. Based on my research, the price listed was fair and reasonable going in, and they were still able to provide some consideration. Mark Jones was easy to deal with, his demeanor was professional and straightforward. I will be recommending Mark to family, friends and colleagues. This is the second Jeep I have purchased from Farrish, many years apart, but the experience both times had been as good as it could be.

Came here for an oil change and a few other services. Was advised by Joey and he was very knowledgeable and friendly, and gave me the correct information I needed to make decisions on what work to do or not. I would highly recommend Farrish, they provide a top notch service! They also provided an Uber back to my residence!

If you want to work with a dealership that doesnt honor their word on a price, this is the dealership for you. I accompanied my friend to Farrish with the goal of buying a 2021 Jeep Wrangler 4xe and trading in his Yukon Denali. We ended up working with Franklin, and negotiated on a price for hours. We wanted to pay 43,000 with the trade in and Franklin wanted 44,000 with the trade in. We told Franklin we would hand him a check for 43,000 and he turned it down so we walked. We waited for about a hour and called Franklin back and said we would go to 43,500 which he said he would have to discuss with his boss and call us back. He called us back and said they couldnt do 43,500, but would still do 44,000 with the trade in. We ultimately agreed to 44,000 and told Franklin on the phone that we were going to pay 43,000 with a check and pay the other 1,000 with a card. Franklin verbally agreed over the phone to the price and how we were going to pay. He asked how long it would take us to get back to the dealership, and we told him we would be there in 10 minutes. Once we arrived back to the dealership they changed their tune and said they would only honor the 44,000 price if my friend financed the Jeep with the dealership. They then said that if my friend didnt finance with the dealership, the price would be 46,000. Since they wouldnt honor the price we agreed to on the phone, my friend asked me what we should do so I advised him to walk because of their lack of honor and integrity. We ultimately walked because of their refusal to honor the agreed price. Where Im from, if you agree to a deal whether in person or over the phone, you honor that deal. I recommend to visit a different dealership if you are looking to buy a vehicle, otherwise Farrish will waste your time just like they did ours.

Joey at Farrish Jeep provides the best service. Always very professional and courteous. I get get immediate attention with transparency of what is currently going on and what it will take to repair or complete. Thanks Joey and Farrish Jeep Team for the great service.

Farrish got me in right away - making a service appointment was very easy. Did very good work and got me out on time. New waiting room is very nice, well equipped and good for working or to relax. Customer service managers and techs were very courteous and professional. May their tribe increase !

Omar was phenomenal. He provides traditional customer service that is absent from most businesses these days. If you’re looking for a vehicle make sure to reach out to him. He’ll take good care of you!

Matt was super helpful and responsive and got me a great deal on my grand Cherokee. Would highly recommend!

Inquired about a car on Thursday I had been looking for and Omar got back to me immediately. They worked with me over the phone and email while I had a crazy work weekend. I dealt with Laura from financing on Saturday over the phone and she gave me all my financing options, warranties and all. She helped me pick the perfect one for me. I arrived at Farrish of Fairfax on Sunday at 1pm and had all the papers signed and drove off the lot by 2pm. They have an incredibly team and made the buying process so easy. I would recommend anyone looking for a car to go see Omar now! Thank you guys again!!

So far so good!!! The dealership closest to me has terrible reviews. So we decided to try Farrish in Fairfax Circle. I am so impressed with the service! The folks in the Service Department are fantastic! They have been so kind to help accommodate me in my some what difficult situation. I am thrilled to use them for repairs and maintenance on my little van. Great job Farrish of Fairfax!! 👍🏼👍🏼

Responsive and communicative! When you are shopping for a car you want immediate answers. Our Sales agent was super responsive via text or phone and went above and beyond responding after hours! Due to extenuating circumstances we delayed our purchase, but I have to commend the sales team for their service.

This is my second Grand Cherokee and my fourth year of service with Farrish. They are exceptional in every way-- professional, responsive, excellent, and always go the extra mile. I also must make mention of Andrew Morris, the Service Manager at Farrish. He is in a league of his own; really the best.

The best customer service you could get :-) love this place and I love the experience here even more

Mohammed Kohistani was my sales rep and I could not be happier or more satisfied. He asked me questions to understand what I wanted and then went above and beyond with his wealth of knowledge in explaining every last detail about every car we looked at. He was honest, compassionate, and truly dedicated to making sure I was put in the car of my dreams for less than what I expected. Negotiated back and forth on my behalf for the deal I wanted. Highly recommend him and will be buying all future cars from him and him in particular!

The best experience I have ever had buying a vehicle! I got a callback within minutes of submitting an inquiry on a Jeep. Did not purchase that vehicle, but another one on their lot. After weeks of looking at other Jeep dealers and Ford dealers in VA, MD, and WV, this location was the only one not selling above MSRP and was actually under. The Mark Jones, salesperson, was amazing. The finance team was great and easy to work with. We received good and honest information and Mark was very personable. Other dealerships we went to the sales people did not care at all and would not answer any questions. It was a very frustrating experience looking for a new car until we came here.

Augustine was super helpful in helping me swap out my lease for another vehicle . I’d definitely go back to the dealership due to his professionalism and making the process so easy .

The sales process was seamless. Mark Jones was very helpful and provided complete & thoughtful answers to all of my questions. In addition, he followed up with me this morning to ensure that I am satisfied. Exceptional customer service.

Saad Ismail and Kyle Nam at Farrish CDJR were great to work with. Professional, honest, and helpful in a low pressure style. Very much appreciate them and the awesome Jeep Grand Cherokee purchased from Farrish Jeep in Fairfax.

Everyone at Farrish we interacted with was great! They were friendly, answered all of our questions, and made our lease process a smooth one. We were in contact with Dan for weeks regarding the details of the lease and vehicle. He responded promptly to our questions, gathered information for us, and was overall very helpful. Gus took great care of us the day we picked up our Jeep and made it quick and easy. Highly recommend Farrish!

Excellent customer service and timely services performed on my Durango. I typically ‘have a discussion’ with my techs about services and trends with my vehicle. The Service Dept is personable, honest and has earned my trust… one of the reasons why I’m a return Farrish customer.I also appreciate that if the unexpected occurs, they make a genuine effort to make it right for me.Thank you

We chose Farrish many years ago, based on a recommendation of an acquaintance and our own subsequent research into their vehicle maintenance reputation, which we found to be strong. In the ensuing years we have not been disappointed.Thats because they hire capable service managers, like Joey Ettner, who handled our most recent Jeep service. Joey kept on top of the situation the whole way, including coordinating with the extended warranty folks to pay for new parts and service, covered by the warranty.The thing I like about the service managers there is they dont attempt to upsell you on work that doesnt really need to be done. They tell you the straight scoop.

SIX Stars for Consultant Basem Saleh!He listened to us, was extremely knowledgeable & went over the pros & cons of buying vs leasing. No pressure.Just info. In the end he stayed late (without our asking) to make sure we set up U-Connect & our phone.

When I arrived at the Farrish Jeep dealership early at 7am, I was greeted by Andrew. I was able to detect a very warm smile even though he was wearing a mask to cover half his face. I had to get my vehicle serviced because of a recall. And to be completely honest, I chose this location because of a friend (Alexandria was not the friendliest to me in the past). Andrew exceeded my expectations and represented everything good about working in customer service. I wanted to sincerely thank him and his team for making my first trip to Farrish Jeep because I will definitely choose this location moving forward. Thanks again, Andrew.

I’ve been to this dealership for service several times before and they are always very helpful and efficient. I recently went there for service again on my 2016 Chrysler. I ended up having a casual conversation with the salesman (Frank) and fell in love with the 2021 Jeep 4xe. I had zero anticipation to purchase a new vehicle at this time, but the finance team worked out a deal that was too good to pass on. Again, overall great service, friendly associates, and a lineup of vehicles for you to find what you’re looking for. 👌🏽

Well We’ve had our dodge Durango all of 1 day when the transmission started to slip and had to take it in, and the people in the auto parts were amazing, but our salesman Matt was the complete opposite! The most rude person to talk to after the sale, he said you are stick with the vehicle once you drive it off the lot and there’s nothing I can help you with it’s after hours for me. There is nothing to worry about ma’am you purchased the extended warranty for a reason, just bring it by! What a slap in the face when you purchase a vehicle for $56,000 and there’s no cool off period. Got to hand it to the service people, they did make my husband a little more convertible with there choice of words.

I loved the wonderful customer service I received at this location. Very clean show room and nice staff. Every one was attentive and seems very personable.I would recommend this place.

It was a great experience: easy and straight up about the quality of the car and the pricing. Good place: everyone was helpful and friendly. Sales Consultan Basem Saleh took time to answer questions, and didn’t try any of the traditional hard sell tricks. The car we bought was a Jeep Renegade and me and my wife feel confortable saying that it was a good buying experience.

Great experience working with Matt in sales and Laura in finance on Monday (Labor Day). I reached out early Monday about looking at a Ram, Matt responded via email very quickly and we set an appointment that morning. I came on site, was test driving within 5 minutes, and was out the door with my new truck in 3 hours total. That has to be the quickest and most painless process for a vehicle purchase Ive ever had.

My service advisor was very nice.However I was promised a loaner/rental car the day before for this warranty service and did not receive one.Also, I was promised they would have a shuttle service that turned out not to be available.My appointment was at 8:30 but work wasn’t started until 10:30.I was finally able to leave around 1pm after the problem was diagnosed and now have to wait for parts to be ordered and installed.On the way home I noticed an interior panel was not replace correctly.I’m not impressed by the lack of professionalism.

I’m fairly new the the Fairfax (NOVA) area so I had my personal apprehensions about taking my vehicle to a dealership to be repaired. But a recall was issued so I had to comply. So nevertheless I wen to Farrish Jeep Dodge in Fairfax for service of the recall and other preventative maintenance on my Jeep. My service writer Jeffrey Washington was professional, courteous, and very knowledgeable which put me at ease. After the maintenance was complete and i picked up my vehicle I was overall pleased with the treatment received by all staff members involved with this transaction. Thank you all and I look forward to my next inaction. Just not too soon from now.

Farrish team is efficient and courteous. Best dealership experience that I can remember. They go to bat for you in finance (didnt think one can expect such service at a dealership), and they look after your overall lifetime experience with your vehicle, not just the best price. Smart shoppers should definitely stop by at Farrish for their next purchase/lease.

Impeccable experience! It was easy to schedule service for a convenient time. The vehicle pickup was right on time and my vehicle was ready early. Plus, all personnel were courteous and professional. I’ll continue to service my vehicle at Farrish and they have my highest recommendation!

I would give way more than 5 stars, but unfortunately this is all I can give. Matt and the rest of the Farrish team helped me buy my DREAM car. I made an appointment with Matt to look at the car the day it arrived at the dealership. I told him what I wanted my payments to be, and he made it happen. When adding on a warranty, I told Bryan what I wanted my payments to be, and he made it happen as well. The entire team was unbelievably accommodating throughout the buying process. I traded in my current vehicle and needed a dash camera uninstalled; they did it. I wanted a keychain to be removed from my old key; they did it. I had a license plate frame on my old car; Basem put in on my new car. Everyone made me feel comfortable and welcome the entire time. I previously had not-so-great experiences with Jeep dealerships, so I was a bit skeptical of trying a new one. Farrish blows the other dealerships out of the water and I cannot recommend them enough. I will of course be returning there in the future for all of my vehicle maintenance. Thank you to the entire Farrish team for their hospitality and accommodations!!

Frank was a great sales person. He was responsive, followed up and was respectful of my time. I would recommend Frank 100%.

It’s been a unique year, frustrating and challenging in many ways. All of us have battles, yet what can make a huge difference is a kind person. Service advisor Joey took the stress out of a service appointment, was completely honest, transparent, and has a wonderful sense of humor too! What a excellent employee Farrish has, and darn right I let the folks at Ram corporate know as he is a dedicated employee who is exemplary! I’ll be back for my next service, and thank Joey and the good men and women here. They’ve changed my opinion on dealerships and serving at one.

Farrish is one company that impresses me when it comes to customer service. I am grateful for their work. If you ever want to buy or sell a vehicle, this is the place to go. I need to be thankful to Basem (Sales Consultant), Ada (Accountant), and Tim (Sales Manager). The success of one company is when you have great employees.

I purchased my Jeep Grand Cherokee L from Farish. My experience was excellent. Uday was great and he helped me to get the right car with a fair price.

The services at the Farrish of Fairfax are stellar—always available, fast, and of high quality. Andrew, the representative who helped me on my last visit to the shop, as well as other representatives I met before, is professional and helpful. I’d highly recommend this shop.

Gus was great to deal with. No bait and switch on web site pricing. Would buy here again!

Rude customer service. Didn’t get past the front door. Asked to see the challengers because I was interested in purchasing, got told “well these are all we got” asked for more information and specs was reached with “we have no specs”. Will not be purchasing from here.

My car salesman was FeFe. He was so great to me and patient. It took me months. I mean months, maybe a year to decide on a purchase. He let me test drive diff cars and answered every question I had. I had his personal number and would text questions if I had any. He did not pressure me in any way. Everyone at Farrish was kind and the process was explained well. I appreciate the patience. I did not experience the same kindness and patience at other dealerships. Thank you.

I recently came in to service my 2018 Trackhawk. The team at Farrish was incredibly educated, friendly and attentive to all of my questions and concerns regarding my vehicle. Jeff Washington went out of his way to keep me abreast of all updates along the way! Top notch service! Would definitely recommend this location for servicing your vehicle.

Great service from Mr. Omar. Very professional and organized.Very helpful.Thank you.

Working with Gus was perfect. No hassle. He listen to what we wanted and he delivered.