Highly recommend if you need to buy a car, repair, or enhance anything automotive. I brought my car in the morning, given the head mechanic Ali 24 hour notice, and about 24 hours later the work I wanted done was completed with meticulous detail. I cant stress enough how much they care about your cars problem, or what your vision is in terms of paint or aftermarket enhancement. Ali and the owner were extremely welcoming and they make you feel as if you are truly a friend and that you will treated as such.Price is extremely competitive, and I would have paid double anywhere else for the service they provided.They accommodated my request at the end, since I was going to be late getting there, and left the car with the keys in an accessible place.Perfect, simply the only place I will be going to from now on for any automative needs, including selling my current one and buying one from them.
Great Dealership... Very courteous and Professional...We came from out of state and bought a vehicle there...We were treated above and beyond what were use to...GM Zack Owens made the purchase a breeze...There were no hidden fees or anything... From the get go he was straight up with us...Any concerns we had were addressed properly and immediately...A big Thanks to Zack, Max and Ali...
I worked with Mr. Zack Owens to explore different options at this dealership, and everything about his service was excellent. Zack provided a warm and welcoming demeanor, was highly knowledgeable about all the vehicles that were on sale when I came in, and was happy to assist and provide suggestions in purchasing the vehicle best suited to me. Zack also helped to walk me through the process of buying a car for the first time, with honesty and fairness; I of course have heard all of the worst things that you can about used car salesmen, but I verified the information that he gave me regarding loans and purchasing the vehicle and was surprised by his integrity and morality in educating a first time buyer about the process. I would recommend this dealership to anyone in search of fantastic deals on exceptional cars, and was very happy with the service provided to me here.
I will admit I was a little hesitant going to a used car dealership let alone out of state, I inquired about a car on a Sunday and the GM Zack responded almost immediately! We had the test drive scheduled and I made the trip from out of state to see the car. Zack and Ed were both extremely professional and welcoming when I arrived. After test driving the car we got the deal done. I have never felt more valued and welcomed at a dealership than I did at AP, they are the real deal and everyone is treated like family. If you are looking for a solid car look into this dealership, its top notch!
Really loved their straight-forward service. They are very clear on pricing, have a good selection and their offices are really clean. They have a warranty that I havent seen at other dealerships which I appreciated for the used car I ended up buying. Looking forward to the next time.
I had a wonderful experience with AP Fairfax. From the time of my first contact, Edward Salmon was extremely responsive, kind, encouraging and very helpful. I never felt rushed or pressured. He did a great job of explaining the buying process, producing the car history and having the car ready. Looked brand new. Drove beautifully. The best part about going here is that AP Fairfax is all about growing and maintaining customer relationships, and they do a great job. I will definitely refer family and friends. Btw, I love the car!
Zach Owens was the best. He helped me with purchasing my 2009 Hyundai Genesis. He was great with explaining the processes of everything. What him & AP Fairfax stand for definitely show in their actions & words. 100% recommend going to them when it’s time to purchase your next car!
Zack Owens (General Manager) offers professionalism a commitment to ensuring he gets the best rates for you when buying a car. I am truly grateful this man was at the Dealership I randomly called from a google search. Zack makes the entire process painless. He provides excellent service and is extremely honest very rare when dealing with people who sales car. Definition of Excellent service.
Buying a car at AP Fairfax was one of the best car buying experiences Ive ever had! Not only do they have great cars, but the buying experience is customer-friendly, very low pressure, and extremely enjoyable. In particular, Zack is top-notch and made purchasing my vehicle very straight-forward, easy, and fun. Thanks again AP Fairfax, I will certainly come back for a future purchase and will be telling my friends and family as well!
I worked with Ed and he did a great job getting my deal taken care of. The process was quick and easy, and it was no-nonsense, he was very professional and fun to work with. If you’re considering a used vehicle, definitely check out AP!
I just got my Lexus sedan from AP Fairfax. I had the most wonderful experience with them. Matt who was my point of contact. His patience with helping me was greatly appreciated. Matt went above and beyond to find us the kind of car that we were looking for. We are incredibly pleased with our purchase. The dealership’s entire staff acts like customer service professionals. The purchase process is painless. He has diligently responded to all my questions and concerns and has gone far above and beyond what anyone would ever expect. Matt has been nothing short of extremely professional, responsive and patience. No high-pressure sales, straight forward, friendly, and go over and above to help. If they do not have it, they will try to find it for you too
I would have to say the best customer service and the best vehicles, especially if you are looking for a specific vehicle that is hard to find. I just bought a Toyota FJ Cruiser ( which is so hard to find with low mileage and immaculate condition) and it was the best experience Ive ever had with any dealership. I was living in Florida at the time trying to buy this vehicle from Virginia where they are located. From the questions I had, to the financing, and also shipment of the vehicle, they were quick and informative every step of the way. I was working with Mr. Owen and his team at the timeand he was extremely quick and informative with this vehicle. Another important factor was that I trusted them to provide me with a impeccable vehicle that Head no issues or problems. When I received the vehicle I was completely in shock by how detailed and clean it was. They were so honest and helpful. I would highly recommend this company to anyone out of state or in state purchasing a vehicle from this company because of the service and because of the vehicles themselves that they sell because they are not just any vehicle off the street. They provide beautiful impeccable and Read liable vehicles that you can count on. Thank you so much Mr. Owen and AP Fairfax!
Best customer experience...from start to finish. I love my EX35 Infinity truck 😊. I will recommend this company to my family and friends. Thank you Zack for your excellent service.
I drove from PA to look a Jaguar. I was very please with the service and quality of the dealership. I purchased the car and would recommend AP Auto for your next purchase.
Kind and knowledgeable staff - great customer service.
Just bought a beautiful BMW X5 from this company while trading in my car. I can honestly say that I have not left a dealership feeling this good, ever! Zach Owens is a pleasure to work with. He definitely made me feel right at home and shot straight from the hip without trying to talk my ear off. He knows the products that he has and let them sell itself. As far as negotiations, he made a very quick and fair offer for my trade in, which I believe left both of us happy with the outcome. Once Im ready to buy another used car, Im definitely going back to him first.
Zach the General Manager was a pleasure to work with. Went above and beyond what was expected. Worked with me on the vehicle I was interested in and made the process fast and easy. I will be going back if I ever need another vehicle.
Great service to repair our rim. Only took about 30 mins and the price wasnt to bad.
I had my rim reimaged from curb rash, the mechanic who did the job had my rim looking like it was brand new, I could not believe my eyes when I saw the results. The wait was long but it was worth it, noted he apologized for the wait. Before I went to AP Fairfax I read the reviews, some of them had me leary, but like anything else you cant always believe what you hear, until you experience things yourself. So on that note, keep up the good work.
Buying a car, particularly a used car, can be a frustrating endeavor. Im happy to say I had the most pleasant experience I can remember in recent history! From the first time I contacted Car Guru, until I drove of the lot, Ivan made sure everything was taken care of. He even made sure all the paperwork was completed prior to my arrival, and working with Bob in Finance was a breeze. I wouldnt hesitate to recommend AP Fairfax to anyone searching for a well maintained vehicle of ANY kind.
Great deal, Great service, Great staff at AP Fairfax. Highly recommend this dealership - well worth the drive to Fairfax.
In June my daughter bought a Tiguan. Because they apparently dont know how to use a calculator or computer, there was a $1000 error in the bill of sale. Instead of contacting her to ask for the money or to split the difference, they simply said they were not going to remit the tax they collected and she would have to settle up with DMV directly.
DO NOT buy a vehicle from this dealer. The salesman Edward Salmon lied about some of the features when his numbers did not align with my banks numbers of worth for my vehicle. The General Manager Zach is very disrespectful when speaking with him and aggressive in his tone. He continued to speak to me (a woman) like I was a child. Buyers beware of this team. My husband called two days back to back with an issue and got the run around. Edward will send several texts and emails. They are NOT professional at all.
Great and Easy Transaction thank you Zack for making it a pleasure!
Buying the car 2 years ago was the good part. Everything after has been a terrible experience. They sell high-end cars and a warranty that the finance guy said covers all electronics. Within a few months of buying the car, it would not start. Had it towed to AP Fairfax, then they had it towed to Audi. 1 year and 2 months later, same problem. This time AP said they can fix it. had the car for almost 3 months. With Covid 19 happening, we were no rush, but dang 3 months. Was told the part they ordered arrived 2 months ago, bit they could not find it. We needed the car now because we were moving out of state for work opportunity. Part now came in, and was fixed within 48 hours. **So many red flags**, but we needed it to be shipped out. Guess what? Yup! Car does not start. I called AP Fairfax and its out of their hands. Makes you think they wired it to work short term, but never fixed the problem. Robbery of hard working families.
Super nice staff and reasonable body shop prices but the GTI they sold me is a lemon. Their sales department got me good. But i cannot overlook their excellent mechanic staff, every repair has been timely and affordable.
Great place, nice environment,respectfulI want to thank BOB,TONY AND NICK . They could work with anybody.I strongly recommend everyone to visit AP FAIRFAX to buy ur next vehicle.Trust me, u don’t want to miss out.Great deals.. 100% satisfaction
Great Car Buying ExperienceZack Owens the general manager was very honest and helpful so was Ali over at the service department. If your looking for a honest dealer ship that sells only quality cars then this may be the place to buy your next car ! I will definitely recommend them and continue to go back for my service and possible a new car in the future .
I definitely am 100% satisfied with my Mercedes purchased from AP Fairfax. Thomas Yong assisted me and was outstanding and very responsive. Zack Owens, the general manager was very nice, attentive & efficient as well. This dealership exceeded all my expectations for my friend and I both from a dealership perspective and the vehicle. I highly recommend them for exceptional service and being true to their word about their vehicles.
Mr.Zack is amazing!! His customer service is beyond my expectations!!! Thomas was very welcoming from the time I walked in!!! The atmosphere is so relaxing and they put me at ease! I highly recommend you, your mom, grandma, EVERYONE you know to buy from here!!!!
The fact that I could not take the car to my own mechanic of choice, to ensure the car was roadworthy, as s 2nd option, soured a sure deal on the 2014 BMW 535. Consider changing your policy. I went on to purchase a 2016 BMW 535 from a BMW dealer. To be fair I was offered the opportunity to bring a mechanic in to use their mechanic shop, but that option was not acceptable me.Matt, the salesman was courteous and fair, while talking about price, and provided the carfax for review. He was unable to obtain an exception to policy concerning my 3rd party pre-purchase inspection request.
I bought a GLS for my father in law here a couple of years ago. Great selection of cars and trucks.. knowledgeable sale folks plus they are not pushy.. I enjoyed my experience here.. was in and out not issues
I came across AP Fairfax through the Carfax App searching for a Lexus CT 200h. They had a 2013 with low miles and reasonably priced. Once I submitted the request through the app I had a call within 5 minutes. Thomas was my salesman and catered to all my needs. I asked about military benefits and he was on point with a nice discount. I asked, and he followed through with my requests. Their finance department did everything to get me approved, nice job guys! Thomas is a great salesman, and AP Fairfax is a great location for mint condition luxury vehicles. I would highly recommend this place. Thank you all for my sweet ride!
Had a great experience at AP Fairfax! Worked with Dave and Louis to get our vehicle. The trade in was easy and they took great care of us going over every detail of the new car and touched up what little there was to do on the new vehicle. Dave and Louis were incredibly honest and trustworthy. I would do business with them again anytime! Great overall experience.
I had a wonderful experience Chris was an awesome sales guy, he was very knowledgeable, accommodating and made the process very simple and easy! He even followed up to make sure I was enjoying my new car! I bought an Audi Q7 and I love it! I would definitely recommend them to anyone looking to purchase a vehicle and look forward to using them in the future 😊
Max has a very courteous team. They had the vehicle prepped and ready and even met with us on a day when they were closed . While we did not purchase a vehicle we were impressed with theyre desire to be courteous and professional. We would recommend a visit. Also a nice selection of luxury autos.
This used car dealership is totally the best. All cars are nice, clean and you can tell that they are all well maintained and well inspected. It almost felt like I was buying a brand new car. Louis who helped me in this buying process is a top-notch, very friendly and honest. He even helped me to ensure that Im getting the car that I was really looking for and as well as the interest rate that works for me. He was absolutely right when he told me over the phone that he can beat the interest rate that my credit union was offering me. I was totally happy and extremely satisfied with my new car and really appreciated the deal I got. Jim who handled the financing and all paper works is a very nice guy, very professional and straightforward in doing business. I would definitely recommend this place to anyone looking for a great used luxury car. Excellent customer service.
Josh was a great salesman, very patient and understanding, didn’t push anything on me. L Goes way out the way to help and give advice. Dave the manager, great working with him. Helped me using my own financing when things got tough. And Brian the finance manager, explained everything and got everything closed perfectly. Will be returning to purchase another vehicle soon.
Extremely satisfied with my overall experience at AP Fairfax - Thomas Yong-Alicante went above and beyond - Going the extra mile and taking the extra step from start to finish in helping/assisting me in purchasing my car(2016 Audi A6). I would endorse and vouch for them at AP Faifax anywhere, anyplace - Awesome experience all and all.
I have purchased 2 vehicles from AP Fairfax and on both occasions, I was pleasantly satisfied. Not only was the customer service exceptional, but, I left the dealership feeling confident and secure with the level of professionalism and reliability that the staff there provided. On both occaions, I dealt with Mr. Zack Owens. Mr. Owens was very patient, courteous and kind with us. He answered all of our questions with reserve and compassion.
For a month, and after viewing over a thousand vehicles on various internet sites, I ended up purchasing the very first vehicle I saw on day one of my search. It was a mint conditioned 2011 Mercedes Benz GLK 350 from AP Fairfax. I am extremely pleased with my purchase, but the best part was doing business with the dealership. Once I contacted them, I received an immediate response from the General Manager, Zack Owens, both by email and phone. He was personable, knowledgeable, a great listener, understanding. and made me feel confident in choice to purchase that vehicle. As, I drove up to the dealership for my test drive, I noticed all of the cars I saw appeared to be in amazing condition. The particular car I was interested in was there in front of the building, awaiting my arrival and looked fantastic; but drove even better. I was welcomed by a friendly staff, lovely offices, and I felt reassured about the car and dealership. I found Mr. Owens, in particular to be responsive, experienced, honest, very hands on, customer oriented, and willing to meet my needs. The staff was friendly, professional, and within a day, I left in my vehicle with an overall feeling of joy and peace of mind. To anyone who is looking to purchase a quality vehicle, I recommend that you stop in or contact AP Fairfax so you too can enjoy a great car buying experience.Since my purchase, Mr. Owens has contacted me to follow up on the car and my overall experience; which also gives my joy and peace of mind.
Nick Latin is Honest and professional sales guy he really go beyond his job Thanks so much I’am very pleased and recommend AP Fairfax to everyone I know.
I bought a car from these folks a week and a half ago and have been very pleased. Like the other reviews say, its a comfortable, straight-forward buying experience. No haggling necessary.. We will be back to see their inventory when my wife is ready to upgrade her vehicle for sure.
This is a very honest and knowledgeable company. I went in to a lot of car companies and either the cars were breaking down or the prices had insane fees. But at Ap Fairfax it was different. They were amazing and believe me they are one of the most outstanding and honest car company I have ever seen. The staffs were super great especially Zack and Thomas and the entire team worked like a family and they made everyone who walked in feel welcomed and appreciated. They made the whole process very easy. Overall the company is one that you should visit without fear of been overcharged. Prices are great and they work within your budget. Great Great Great car company.
Not a traditional dealership... bought my truck there two years ago at fair price and sold it back at reasonable price. No hassle or haggle... Will return to purchase more upon my return to the USA...
We recently purchased a 2016 Toyota Highlander from AP Fairfax and had a very positive buying experience. Both our sales rep Ivan, and our sales manager Nick, provided outstanding, professional, no-pressure service. They made sure that the car was completely inspected, detailed and serviced before delivery. Even though the purchase occurred just at the onset of the Covid-19 crisis, they were able to complete the sale in a timely, calm manner without any unnecessary delays. This included their completion of out-of-state title and registration forms and sending them to the out-of-state DMV. We would recommend AP Fairfax to anyone looking for a pre-owned car at this difficult time. You can search their inventory on the website then call for an appointment to see the car.Again, our thanks to Nick and Ivan, a great sales team!
WORST CUSTOMER SERVICE ANYWHERE. WONT RETURN CALLS. SOLD DAMAGED MATERIAL. DO NOT WASTE YOUR TIME GOING HERE.
I purchased a BMW from AP Auto about a month ago, my salesperson was Louis. Louis was very easy to work with, not at all pushy and gave us honest answers and opinions on the vehicle and purchase. Ive had the BMW looked over by an actual BMW car dealer and they assured me that the vehicle purchased from AP Auto was in good condition. I highly recommend Louis at AP Auto and if I am in the market for a car purchase Louis at AP Auto would be the first person I call. He is a wonderful salesperson
AP Fairfax is not your ordinary used car lot. They handpick only the best quality cars and sell them at a price that cannot be beat. Zac and Michael were a delight to work with! even after the sale theyre customer service has been impeccable! I would definitely recommend AP Fairfax to anyone looking for a quality used luxury car.
Service dept as well as sale people are terrible. Zack sold me a lemon and sent me everywhere else to get it fixed besides the place I purchased it from which was them. They are rude and disrespectful. I was hung up in numerous times and had to actually go up there and the service dept worker wanted to actually argue with me and I’m the customer with a garbage car that y’all sold me. DO NOT BUY FROM THEM
Great guys had ah lil Minor issue in the beginning but the staff corrected the issue immediately in the car is running great the whole staff treated me great made my experience worth writhing ah review 👍🏾👍🏾
I would have given them 0 rating if there was an option, these people are real scam, they told me I have 48 hr return policy but when I return the car just the next day they charge me $500 reconditioning fee the car stays just overnight with me. they try to full you playing with the monthly payments focus on the total price you are paying on the car and you will find out how they are trying to ripped you of, Stay away from these people
We got a good deal on our BMW X3 working with Fareem and Dave at AP Fairfax. Both provided useful info without too much pressure. The dealership gets mostly German luxury vehicles that were previously leased, which is perfect for those, like us, looking for cars with 3-4 years of previous use.
I bought my car at AP FAIRFAX.Zack was my sales man & I cant believe everything went smoothly & makes my car buying experience amazing & less stressful! Zack & his crew were very professional & very respectful to me.
Very bad customer service. They dont care about their customers and are really not helpful in these difficult times with the DMV. The general manager is particularly nasty and tell you some BS.
Ali in the service area is amazing! Needed all kinds of work done to my c350. He did it FAST, High Quality Work, and More than Fair Pricing. Who’s needs an OEM dealership when you have AP!
Great guys down here, got me in and out fast and made me feel good about driving out in a new truck. Thanks guys.
Huya car few months ago. They have to fixed. And the never do it. Poor ownership
Amazing job by Ali and the guys! My right rear rim had a scuff on it and they returned the rim to like new status in 3hrs! Highly recommend!
Low pressure sale. Good price. Friendly service.Definitely will think of these guys again when I am looking for a new car. They gave me a good value on my trade in. Louis was excellent to work with.
I had a great experience at AP Fairfax. I had a specific vehicle and price I wanted. Louis and the rest of the team got me exactly what I wanted and more. They were extremely helpful throughout the buying process and even follow up afterward. I would recommend AP Fairfax if youre looking for a great car at a great value. Special thanks to Louis! You were great.
Great selection of vehicles, service exceptional, and the staff is great. Rahi is a very fair and polite salesperson and he made sure that I left AP Fairfax a happy customer. I would most certainly recommend this dealership to anyone looking for a smooth process with no hassle.
Great customer service with a smile. I noticed a few minor issues with my car. Louis not only made sure my concerns were addressed, but walked me the process every step of the way. 5 Stars! Thanks Louis!
No lie.. this was the best car dealership experience I have ever had. Faheem was amazing, a class act. No waiting around, no gimmicks, just great service. Gary was awesome and extremely knowledgeable. I actually enjoyed my time here; it was fun and the process was super efficient. Definitely recommend!
I had great experience! They have very high quality used luxury cars. Not only the best selection out of the 4 dealers I visited but the quality of their cars were a cut above the rest. Louis my rep was OUTSTANDING, be sure to has for him when visiting, yourll be glad you did!
I highly recommend AP FAIRFAX to anyone in the market for a great used vehicle, I got exactly what I was looking for. They have a quality selection of vehicles and unmatched professionalism. It was the best experience I’ve had thus far while purchasing a vehicle.I honestly hate car shopping. It can be a stressful ordeal trying to decide with so many options at a great price. Louis made me feel right at home and was very patient with my decision making process as I can be very critical. Jimmy in finance was extremely delightful and informative throughout the entire process! Over all I am very happy with the excellent service AP FAIRFAX provided.I will referrer my friends and family to AP Fairfax.
Great car-buying experience. No hard-sell sales tactics, car as-advertised, fair pricing. Would buy from again.
The Greatest car buying experience for me, Zack was awesome and transparent and the process was smooth and prompt. Great environment and a great staff!
I had a great experience with AP Fairfax. They had great communication and they stayed open late to finish the deal. Thank you to Bob, Thomas and Nick for the great experience.Post editHere is a email I sent to them which I have sent 2-3 emails and many phone calls before this email. I also have not got a response to any of the emails and phone callsAP Fairfax Team,We just received hard tags in the mail despite our constant advisement that we want to keep our own plates. The day we purchased the car (1/14/2020), our intentions were made very clear. That was in January and here we are in April (4/18/20) receiving hard tags. The delay in registering the vehicle was an internal issue with your business and was not a result of anything we did. No communication from your team was received advising of any delay, nor were we advised that your team would be handling the registration and plates. A trip to the DMV at the February temporary tag expiration is how we learned that the vehicle we had already made a payment on was not registered. We have received 3 issues of temporary tags. Each one requiring us to advise you all that we were nearing expiration. We will now have to surrender our tags due to the COVID 19 DMV closures and forfeit the monies spent. We would like to know how AP Fairfax intends to compensate us for the inconvenience.Thank youShane PieperSpieper11
Good customer serviceI purchased a Mercedes ML350 in this dealer store.The service as good.The price was affordable.I recommend this shop.Continue the good work.
I had bent two of my wheels after hitting a pothole on the highway. I was referred to A+ wheel repair by my local garage, and their quote for the job was way lower than I had expected. The repair took about 2 hours, and afterwards it was so relieving to have my ride be smooth again. It really is unpleasant driving on bent wheels. Overall great impression and experience.
Although things fell flat on the deal they were really nice to work with. Wished we could have worked something out!
I just purchased a Black on Black 2014 BMW 335i and it was absolutely a joy to have found and purchased my vehicle from AP Fairfax. Louis was the salesperson who was very knowledge as well as professional. Kristen Hollis who handles the financing department went above and beyond to find me the best possible rate and I really appreciate the level of transparency with their offers that made me comfortable in making my decision.I will definitely recommend AP Fairfax to all my family and friends looking for a high quality vehicle at a great price!
The staff was very accommodating and catered to my every need and made sure I got what I was looking for-navigation, back up camera, price consideration. They were also very patient with me and very persistent, their persistence kept me from getting a bad deal. Thank you Rahi and the whole AP Fairfax for your excellent customer service!
I purchased a clean 2011 Mercedes ML 350 at A+Motors. I found the car on the internet and drove a one way rental to Fairfax VA. My salesman was Louis and he was great to deal with. He picked me up at the mall where I had to drop off the rental and brought me to the dealership. Louis recommended a hotel right across the street that worked out perfect because it was too far to do both ways in one day. The car was as the pictures showed and my wife loves it. A+ Motors and Louis both proved to be trouble free.
Very welcoming atmosphere. From the moment I walked in it was a totally different experience than what I was used to at the big dealerships. Louis Acheampong and his team helped me get a really good deal on a BMW 335i and even stayed after hours to finish all of the necessary paperwork. A Plus also has a great inventory of used luxury cars with many models to choose from, even for people like me who are very picky. I would definitely recommend them to anyone I know who is looking for a car.
Swift interaction, friendly staff, fair pricing. Not your usual used car dealership.
Friendly staff and Reasonable price for body shop service
* PLEASE READ *This is a tremendous safety concerns. I had an overall really good experience with the sales staff (Josh). I have nothing negative to say in that regard. AP Fairfax was even kind enough to deliver my vehicle. I found that very helpful. Unfortunately, thats exactly where there trouble began. Before I ever got into the car, I saw that there was a chip / crack in the windshield, directly in front of the steering wheel. I contacted Josh and explained what I was looking at and sent him pictures of the damage. He responded (very apologetic) the same day saying if it doesnt pass Maryland state inspection, will address it. That was entirely acceptable. The trouble is, the vehicle did not pass the state inspection and Im stuck with an expired temporary tag and a vehicle that Im unable to tag / title.After six weeks and several correspondences, Ive learned that this is my problem. Ive been told that I purchased the vehicle with a valid Virginia state inspection. I cant disagree with that, however, Im certain that I did not purchase the vehicle the vehicle knowing that there is a two inch crack that is directly in front of the drivers seat. So whatever happened to this car within the time period (nearly a week) that had last seen the car and having it delivered, the windshield was damaged beyond repair (legally). The day I signed the paperwork, the car was mysteriously missing from the lot. It was explained that it was around back to be certain that it wasnt sold by another associate. I have myself to blame for not insisting on seeing the vehicle before signing anything and trusting that it was in the same condition as it was when I last saw it.Im now questioning the legitimacy of their inspection process. I hope you do as well. Consider that the vehicle you are interested in may have also PASSED inspection. Are you confident that your brakes, engine or transmission have been thoroughly inspected and are not going to put your safety or the safety of your family at risk. After all, the cars that they sell are used and have been either sold or traded in for a reason.I have every intention of looking into their inspection process and will be happy to post what I find.Seriously, concerning your safety, you may want to consider another dealership.
Great experience purchasing from AP Fairfax! Zack was awesome, would definitely recommend anyone to visit them!!!
I purchased a Mercedes from this dealer. Good follow up and smooth transaction with Louis overall. The one thing I would pay more attention to is to verify all the features advertised for this car on the web compared to what actually installed. Mine had some discrepancies (rear view camera, heated seats). Few days after the purchased, I inquired about it and was told they were listed on the web as they were options but not really there...Good lessons learned.
The customer service was great like a small family owned place and the pricing of the vehicles are priced competitively like a large dealership. I will also purchase my next vehicle here. Thank you!!!
Louis was my salesperson, and he was exceptional! He is on top of everything and quick and responsive. Ive been taking my time on finding the right car and price, once I landed at AP Fairfax and met him, he was not only super knowledgeable on all brand of cars, but has an eye for style so helped me pick the car that fits My Style. That meant a lot to me since other sales reps Ive been dealing with had no clue in this department. Overall, the quality of service here is great, you will have great buying options since all cars on lot are hand picked to quality and brand, quick and responsive. Your experience in buying a car here will be memorable. They have an awesome team here!
Drove from Chesapeake Va and had a great experience. Well worth the drive. Rahi was a pleasure to work with knowledgeable, friendly, and honest. Highly recommend to everyone.
I purchased a Toyota Avalon one month ago. I liked the dealership and staff members. I personally dealt with Faheem. He was helpful and clear. He answered my questions about the car clearly. He wasnt pushy at all. Thanks Faheem! :)
I purchased a 2013 BMW X5 from AP Fairfax. Went to do the inspection in Maryland within 3 days of the purchase date, the car failed Maryland State inspection due to Crack in the rotor and bad windshield wipers. I contacted AP Fairfax they said, they were not responsible for the car failing MD State inspection. They said that I should split the repair cost with them or do the repair myself. After doing a legal consultation, I wanted to take them to court but I felt that it will be a wast of my time. I even have to flush the break fluid. None of those things were checked. I dont know how this car passed VA State inspection. They are only after getting customers money. This is why I stopped few of my friends from buying cars from this dealer. Buying car from this dealer was one of my greatest car buying mistakes. I wont advice anybody from MD to buy car from this dealer... I have sent a complain to the Better Business Bureau. The sale guy was ok.
Zack and Mike did a great job working with me to sell me my Audi. I appreciated their easygoing and straightforward manner. It was a pleasure doing business with AP Fairfax!
My review is for A+ Detailing and Alloy Wheel Repair: I got all four wheel bent repaired, they manged to get two fixed, the other two still crap. Balance was done, and re-done, didnt help, wheels are still bent despite them saying its not. Took it to a different shop, they balanced it twice, still they told me that two wheels are still bent. At this point, Im tired of running back and forth. Total waste of my money.
Faheem was excellent. Car was in great shape. In and out with no fuss.
Wonderful experience at AP Fairfax, thank you Rahi for making my dreams come true even with not so good credit. I recommend AP Fairfax to anyone who is really ready to purchase a good car, prices are great and staff is on point with all your questions.
Zack is awesome and a wealth of knowledge for luxury cars
Great customer service. No hassle. No pressure. Great selection of used vehicles
I was searching for a new car for about two weeks when I landed on AP fairfaxs webpage. When I went in, I was helped by Josh who was great to work with. He was extremely helpful and not your typical pushy sales rep. After test driving a few cars I was able to choose one that suited my needs. I highly recommend taking a look at their inventory and stopping but if youre looking to purchase a quality vehicle.
These are guys crooks. Do not go here. They buy half dingled cars and fix it, try to make them look like new.
I had a great experience with this dealership
I was very happy with my experience with Rahi and AP Fairfax! Rahi was very honest and straight to the point. The process was smooth. Clean facility, professional staff, polite and works with you to get the exact vehicle you want. Highly recommend to anyone looking to buy their next vehicle!
We bought a minivan from Terry Bailey today. He was very easy to work with, did not pressure us, and was a straight shooter both on the sales price and on the trade-in value of our old car. This is in stark contrast to the four or five other dealerships that we dealt with leading up to the purchase - who kept calling and emailing even when we told them that we would pass on their cars.Jimmy Diani came in on his day off to handle the financing portion of our vehicle and he was similarly laid back and did not push the protection packages or act like you were stupid for declining certain treatments the way that weve come to expect from other used car purchases.We would recommend Terry and Jimmy to our friends.
Great experience with Fahem. Delivered the car to me in Md. with no problem.