I think they lost my wheel lock because the tow guy had it and put it back in the trunk. They took an extraordinarily long time, all day, to remove spare, get nail out and replace tire. The technician Crystal was polite and knowledgeable. Good luck!

Paid a ton to get my master cylinder replaced, it was bad again in a couple of weeks. The part was still in warranty but had to pay for service again. They also fixed my power steering. Brought it back due to oil leaking somewhere. Guess what, the leak was power steering oil. I know Im paying to replace parts but it seems like they are just performing band aid repairs.

Quick! Didnt try to hustle me into spending more money on anything other than my oil change- like some mechanics are known to do women. He was nice and professional! My go-to place for an oil change! Surprisingly reasonable!😎❤️💯

Been working on my cars for over a decade. Love them.

Fantastic business who will go the extra mile to get the job done. Brought my carin on a Friday and they quoted me half the day. Like things, it took a bit longer than expected, but they stayed on and worked a smidge past closing to finish the car. They couldve easily closed shop and rolled it into Monday,but they didnt. Thanks for a great experience!

I brought this Midas my wheels and new tires I bought on line to change (brought them in my pickup truck, they did not dismount my wheels). They called me 4 hours later saying they were having a hard time uninstalling the old tires, because they are low profile. The tire size is 255/35r18, on an 18x9.5 wheel, nothing special about this tire size. Low profile? Sure, but Ive never had an issue with anyone changing the tires on these at all. I have heard of issues when people run a crazy small sidewall (like 25), but 35 on an 18 is no big deal. After a few more hours, I called them as they were closing soon, they said they couldnt get the tires off. Fine, I drive down to pick them up and take them somewhere else and find that they have completely ruined one of my wheels. The face of it was completely scratched up. Not just the paint, there are multiple divots and grab points that clearly go DEEP into the aluminum of the wheel. I made great note of this, documented the 9 or so locations that damage occurred (clearly from someone trying to dismount the wheel upside down on the tire machine, I am familiar with the machinery). It has been over six weeks since the damage has happened, and I have been calling the location, their customer support and resolution center, made a complaint with their corporate office, and been in contact with their resolution manager with ZERO thought of a solution. They clearly have been trying to ignore me in hopes that I will forget about the damage. Constant excuses, they refuse to actually address the issue. The customer service is embarrassing here. I learned how to mount tires in high school, even low profile, because most modern cars have a pretty small sidewall. Dont go here, something as simple as a tire change will go terribly wrong.

Had my water pump and timing chain replaced. They were quick and very professional. A little more than i could afford to spend, but for the trouble they saved me later, worth it! Thankyou for helping me out guys!

They do a good job at paying attention to detail and following customer requests good job

Great place. Really honest even when it hurts. Car runs like new.

Paydon Arnold is very unprofessional very rude and lied to me about the price over the phone never coming to this company again

My 20 year old son Tyson had recently got his pads and rotors done at the Midas at fair oaks and greenback in Sacramento California, a couple days later he starts having a shaking issue when stopping so he calls them and they say We got a bad batch of rotors and bring it in for inspection he brings it in and they end up breaking off a wheel stud, completely stripping the lug nut out. They refused to fix the stud and charged him 8 dollars for a new lug nut. They also broke a big gaping hole in the hubcap and didnt offer to fix that either and sent him out to drive home with only 3 lug nuts holding the tire on. My wife and I are extremely upset about this. if his tire had flown off on the way home it could have killed somebody, and Im very confident its actually against the law to allow someone to drive home an unsafe vehicle. We will be reporting this to every available agency possible in our area. I honestly hope the person who did that work loses there job. That is completely unacceptable and irresponsible, and I will tell every single person I meet for the rest of my life to never EVER go to Midas!

I could go into detail but it was just a great experience all around! I will be back for things in the future here.

Jeff and Joe were great. Exceeded expected time and was on the road again. Great service, great team. Thank you guys!

The gentleman I delt with was very friendly and knowledgeable and the service was fast. However, the actual service was sloppy. They left oil filter loose and it made a huge mess in my driveway, Im lucky the oil didnt all leak out and destroy my motor on the drive home. And they supposedly changed the wiper blades, but they dont seem like new blades... Perhaps they just tried to clean them. Needless to say, I will not be returning here for service again.

Nice place, went in for an oil change and accepted offer for a cabin air filter replacement but wasnt offered an engine air filter replacement. Hmm? Service was done quickly though. Just checked the air filter and the cover was not replaced and latched...

Had a 10am appointment to get AC checked. After waiting almost 1.5 hours I decided to check the status of the car because I had been waiting outside around the corner the whole time. As I approached the shop I noticed my car was still sitting outside. When I asked the guy at the counter for an update he said they just pulled it in. Obviously they hadnt just pulled it in because it was still outside sitting in the exact location as I parked it.He then told me it would take another hour to have it looked at. At that point I decided to go elsewhere and left.Will not be returning here.

Great work and quick

Bad management, bad service. They had my car for nearly the entire day just to come up with youll have to take it to the dealership. Im not dissatisfied with the answer but their complete lack of communication during this, all communication about the status of my vehicles issue were initiated by me and not until my vehicle was there for 3 hours (they had it for 8 hours total). Aside from the no communication issue the manager was borderline rude in all interactions, including those that he had with his own staff who from what I saw lack respect for the manager and couldnt even acknowledge a direct instruction. I was a returning customer, but Ill go elsewhere.

Fast service but over priced

I recommend Midas to all of my family and friends. I can take a trip after Midas serviced my car with the confidence that it has been thoroughly checked out. I have three vehicles and have gone to Midas exclusively for years. I met Adam today. He took the time to explain what the guys found wrong with my vehicle and gave me several suggestions on what to do. He was confident and kind and I look forward to doing business with him for years to come. Thank you Midas!

I have been going here for 15 years. They are awesome. Very reasonable prices. And Mike the owner is the sweetest man. He knows his customers by name. He makes sure your vehicle is fixed the first time. Love them.

I took my Toyota Tacoma to Citrus Heights Midas & had them check out my brakes. They were prompt & honest, told me I still had half my brakes’ wear left, couldn’t replace them just yet. Adjusted my hand brake & I was good to go.

Didnt offer a ride home, within 1 mile 😕 covid or not crazy. Yes, I couldve walked, but what if I couldnt walk. What a shame 😔

Great service Friendly staff

Went in for routine oil change and check-up. First time going here. Initially the owner/manager was nice and friendly with us. Dropped off the car no problem. Once we got our car back, the guy flipped a switch and turned the attitude up to 11, talking down to us, and saying that since our check engine light is on it could be a catalytic converter issue and end up costing us $6k or so, and trying to get us to pay $150 for a diagnostic. Weve already gotten it looked at before and it was determined to be an electrical issue. Pretty sure they were just trying to upsell us since our service was only $70. Plus if I wanted a lecture I would have gone to my father. Wont be returning to this location.

Great customer service.

These guys have been my regular mechanic for almost four years--love these guys. My brakes went out over the three day weekend. They squeezed me in Monday morning even though they were slammed. And by the end of the day, I had four brand new brakes...all at a reasonable price. Theyre honest, straight forward, and provide great customer service.

Its unfortunate and angers me... my elderly mother has been bringing her vehicles here, solely, and for everything for the last 8 years. She trusted their word and work. They always took care of her. But it seems there are new people there. Her last visit they outright tried to pull one over on her. Straight up lied trying to upsell her for a quick buck... mainly a new tire because of a fictional nail in the sidewall... mind you she had just purchased all 4 tires from them a few month ago. When questioned by her at the time of picking up her car and reminding the new guy, only they had touched this vehicle in the past for all repairs, he gave her an extremely bad attitude, was rude and dismissed her to say the least. They lost a loyal customer and she will not be returning. Scam artist hack jobs now. Bummer.

The Midas team is always great, I cant imagine taking my vehicles anywhere else if its a service Midas can provide. The customer service is top notch, prices reasonable, and they are upfront and honest about what the services will cost and never upsell things that arent needed. Highly recommend this great folks

The Midas at Fair Oaks and Greenback in Citrus Heights is amazing. Its a little pricey, but well worth the money. They are truly honest mechanics. They fix only whats needed and dont push repairs that arent necessary. My family doesnt take their cars to anyone else. I cant recommend them highly enough.

Been going to this shop for 15 years.The shop has had at lease 2 owners. The managers are very polished in their speech, howsever, their servicing of my wife and my vehicles. is terrible. My wifes 88 chevy van has sat in our driveway or in their shop for nearly 2 years after they worked on it. Currently, Dan the manager, is not personally doing test drives. Around May 1, I described My wifes vans symptoms as having valve or lifter problems as per Dan.The motor has 5-10k miles on it. He had his men do $650.00 worth of tuneup work, etc. No one ever did a test drive. Dan commented I don.t know what my guys were smoking when they worked on the van. However, Dan has not offered to check the valve problems or lifter problems, presumably because he does not have qualified mechanics on staff. Nor has he offered to refund the $650.00. I guess this is because he is not the owner and doesnt have the authority for refunds. He said that he was going to talk to the owner about what to do. He has not talked to the ownerAs soon as my wife got into the van, she noticed that Midass work had not changed anything ($650.00). We brought it back the next day. It has now sat there for 19 days outside, overnight, with nothing being done to it. The problems seem to be compounding. Now, he can,t get it to start. Since Dan doesnt test drive the cars, so he has no clue.Since Dan has not resolved the problem, I have asked the bank to reverse the C.C. charge. 5/23/2020About 4 years ago this shop did a door latch replacement on this van $450.00 which rendered the door impossible to oped for 13 months. We finally found a locksmith to fix it for $60.00!

I called the same day to schedule an appointment and they got me in. They got me out in about 30 minutes for a tire rotation and break check. I was impressed by their courtesy and diligence. Will definitely be going back.

Hated it! Since they have been under new ownership the place has gone down hill. While waiting for my car to get done, I had to hear one of the guys in the office yell at one of the guys outside, seriously you cant take that into the office...they cant keep mechanics either, I wonder why, horrible place . They messed something up with my tires and cant fix it, came back 3 times for them to fix, last time he asked me not to come back because THEY couldnt figure out what they did wrong...SERIOUSLY

This is a great place to take your car. They may not be the cheapest but I found them to be the most honest. They dont try to sale you things you dont need or fix things that dont need to be fixed. They have not only done this with my car, but my husbands (multiple times), and my fathers. Mike and the guys are great!

This is THE place I take my vehicle. I drive fifteen minutes to come to this specific location over at least three other shops probably within half a mile of my house. Always upfront and honest. Theyve given me advice on repairing things myself even printing directions for me, and finding me the best deal for a part online. Great customer service. Totally recommend them

This place is first-class all the way. The people over so nice and treat me wonderfully. They are very honest about what I need (and dont need) fixing. Their prices are very reasonable. I would recommend this place to anyone.

Not good service

These guys always go out of their way for me. Their work is top notch, their prices are good and in line with market rates. Their parts all come with a warranty and they even offer a free shuttle service to and from my home. I’ve been a customer for more than a decade.

The honest, helpful folks at this Midas location and the new branch in Ranch Cordova Gold River Auto kept my 1992 Volvo running well for the past 10 years. When it came time to replace that car, they advised me on what to do next. I cant praise them enough. These people are the best!

These guys are the BEST!! I wont go anywhere else again. They are so patient and kind, they explain everything in detail and they never miss anything! I took my car there and they ran every test imaginable on my (very used but new to me) car, to make sure I was safe. All of their estimates are MUCH more reasonable than any other shops Ive been to, and they often give discounts/coupons/etc. on top of their already great prices. It means a lot to be able to trust a shop. I truly feel safe because of their help. THANK YOU SO MUCH MIDAS!! Special thanks to Renton for always having my back! (:

Tried to make an appointment online for an oil change but they were all booked up. Got a call the next morning that they had a cancellation and I could bring my car in. Super stoked that they called me. Was in and out in no time! Super friendly and professional staff that didn’t try to up sell me anything, as a female I can’t tell you how much I appreciate that!

I’ve had many of my vehicles serviced here. The owner and staff are super knowledgeable and friendly. I wouldn’t go anywhere else.

This place is a complete joke! Took my car 4 Different times for them to fix the original problem- out put manifold for The coolant, 1st time did not vacuum the system correctly 2nd time left the radiator cap off, 3rd time overfilled the system! Just be AWARE these are NOT Professionals!!! There is no sort of Expertise anywhere near this Poorly managed establishment. Had to buy the tool and do it myself! I Advice anyone to stay as far away as possible! Be very Cautious of work that may have already been done!Ps, To who it may concern of who may read this post and is responsible for asking me to fill out surveys or to help rectify the situation,Dont! You guys had your chance the 3 other times I brought my car back. It does not matter I will not fill out a survey I will not be returning to your shop and will Not accept an apology its Too Late! I do not want to hear what you have to stay !!!

These guys are the best! They helped me when no one else could with a problem that was out if the norm and at no charge and in the same day. Huge cudos!!! Thank you so much. You made one little boy very happy.

I was skeptical based upon the issues Midas had years ago, but these guys (and gals) really took care of my vehicles. Great customer service and good vehicle service.

Came in on a Saturday for a standard oil service. The staff at the front counter did not acknowledged me after I walked in and said goodmorning. I inquired on the wait for a oil change service. Looking down the gentleman rudely said I dont know, you will have to leave it I turned around and walked out. I will Never going there again.

Took 1 1/2 hours to install 2 tires, a little long but no problem. Good folks. Would reccomend

I would give a 5 if I could read the copy of my inspection but I will have to call for details then I will know what it says! They are busy!

Mike, the owner, is absolutely an AMAZING person. This Midas has the BEST PRICES. Theyre fair, knowledgeable, and honest.

Always gets my work done right! There honest and have fair prices. I take all my cars there. Two thumbs up!

1st, No employees in the front were wearing masks-they have a sign on the door that says mask required but dont require customers to wear them. 2nd, they are Expensive$$ compared to others shops in the area--go West on Greenback & youll find a better shop. 3d, On the recite under what I got done, it says Courtesy inspection done, but no information on the car was given after, I felt like I was treated with disrespect. And talked to like I was dumb. Probably because I was a female. Heads up ladies. I only went here because my tire had a nail in it and this was the closest shop to the car......

They were very friendly and professional and they were reasonably priced. Would recommend them.

Amazing service and wonderful people here i broke down literally in the parking lot and they got me on my way in 10 mins!! Very happy customer here! They even had a place for kids to play while you wait and drinks and snacks while you wait it was amazing!

Dropped off car because of an exhaust leak. They checked it out and quoted a fair price. The repairs were completed perfectly and on time. This is my new repair shop.

I took my lil ford ranger in to fix a brand new muffler that was installed elsewhere...I was getting exhaust in cab. Took no time at all to fix right and no more carbon monoxide poisoning!! Thanks guys!! I will definately be back!!

Unlike to thank Mike for keeping in the loop every step of the way with my vehicle, made the experience great and easy.

Great professional experience. I will continue sending you my business and i will tell my friends and family.

Post from Sandy Echols:This Midas is always polite, very friendly and very timely in diagnosing and repairing problems. Im not from Sac but here a lot and discovered this Midas a few months ago when car broke down. They are the BEST!!! Highly recommend.

Very easy to work with. Scheduled appointments conveniently. Were fast and accommodating.

Everyone was extremely courteous and helpful, and they diagnosed and took care of my problem quickly and professionally.

Whats the point of making an appointment if your appointment time is a lunch hour and youre not told that ridiculous!

Great service, very helpful. Did not try to oversell products and service. Provided a reasonable deal and savings for services.

Alright listen. You know how people always complain about how mechanics rip you off? Well not here, about 10 years ago i got screwed over going to those places that promise low costs. This locations owner Mike Palmer came through for me in a huge way. At the time i didnt have a real checking account. I had one of those fly by night, prepaid debit cards. And i needed a rental while Mikes crew fixed my car. At the time yiu couldnt rent a car with a Momentum Card and I was stressing about how to get to work. Mike allowed me to use his croporate account to rent a car. I still had to cover the costs of the rental mind you. But i was able to keep my job since I didnt have to miss any work. Ive never sweated the price of a maintenance job since. Because they ALWAYS do quality work. I dont know how else I can explain it. Theyre not a charity mind you. But they do their job at fair prices and thats all you should ask of them.

They generally do a good job. It pays to know what you want done, before you show up.

I am loyal to Midas because they are HONEST folk!

Awesome service. New manager dan super professional

The nicest sales associate of anyone Ive experianced at such a place out here and Jennifer is an amazing employee of Midas in Fair Oaks and Id highly recommend going through her...she is incredibly kind and very respectful if I need to do anything for mine and my wifes car I will definatley be returning if I need anything else done for the car

Professional and quick service done right the first time!

Midas has always been great, they always come through everytime!

Great guys, I will be a returning customer.

They are always friendly and helpful.

One of the few honest repair shops in sacramento. great customer service. there is no guess work from their techs

Their store hours are 7am-6pm -- I went in at 4:50 pm for a simple oil change and was turned away. Apparently over an HOUR before closing is too much of an inconvenience to take care of a paying customer. I will not be returning and will recommend my family against returning as well; too many businesses offer the same services for them to be so dismissive. Ridiculous.

I gave 4 stars because I made an appointment 4 9 am dropped it off thinking since I made an appointment it would be done in a couple hrs I had to rush them because I had to go to work n they didnt start on it until 1pm. I called at 11 they said they were pulling it in to change oil two hours later not done and I dropped it off at 8am. I was upset then to go in my car my tire pressure light still not off and my oil gage gage was not reset had to have someone come out to reset it. Other than that one bad expierence dont me they all will be I will give u guys one more try next time then after that I will 👍or 👎

Good service. Didnt oversell us on repairs we didnt need.

Have always had top quality service with smiles to go with it. Been a customer for over 7 years.

No surprises. Upfront and reasonable. Detail oriented.

Midas gave me good service, they changed my oil at a good price and even checked my Highlander’s brakes for free!

In 6 hours I found out I needed breaks.. They couldnt find the lock right in the door .. He wouldnt give me a price it was 900 than it was 700 that was crazy stay away from this place Not even an oil change..

Very friendly people work there. I was able to have my signal light changed out fast.

They could have done a little better. I entered an appointment online for 7-9am for a Sturday with perhaps 2-3 days notice and received a response to bring my car in anytime during that window. As far as I could tell I was the first one there on Saturday for an oil change and tire rotation but no mechanics were there. I told them I would go get breakfast at Jack in the Box next door, take a walk and come back. 90 minutes later I came back and my car still had not been touched. About an hour later they completed the job. There does not seem to be any benefit to planning ahead and making an appointment - I have had better experiences at other Midas locations.

The service was efficient and gratifying.

They are great. Thank you Mike!

Great honest people. I recommend this place.

Im various levels of disappointed in this place. First- I called over a week in advance to make an appointment for 2 vehicles to be done separately as my significant other and I both need varying levels of work done and this was our time window to get that done. When I called I stated exactly what I needed and they told me it was no problem and that I was in the books. Even made it for a Tuesday so as not to battle the weekend rush.I just needed an alignment, and he needed to have something in his suspension looked at and repaired.Day of we arrive just before they opened and were taken in as though we were walk ins, whats worse is they were ridiculously busy so we were left feeling pretty discarded. Whats the point in having an appointment then??The alignment on my pickup took about 2 and a half hours which is fine, but then it took them another 2 hours to even look at the other one. By the time they did the day was half over and they stated that they would be able to complete the work necessary on my spouses vehicle before business close. At the time we at least had my pickup completed so no big deal.The rest of the day goes by, we arrived 5 minutes before 5 (closing time) not having received any updates. They had done his shocks and struts but sent him out without an alignment! They told him how its only off by a bit and so he would be fine, just come back. The downside to that is day of the alignment is $40, as a standalone service its $69.99.I came to midas after having a multitude of bad shop experiences, honestly this adds to it. I dont think we will be back, probably wont return to any midas as a whole.

I brought my car in for a wheel alignment and they told me they wouldnt do it. Then didnt even have the courtesy to tell me why unless I hunted down a mechanic and begged him. Terrible customer service and apparently the sign we fix everything is a lie.

I was told that my breakline needed replacing and it was going to be costly by a different shop so I decided to bring it to Midas on Greenback. They were very busy but they asked me to bring it the next morning and leave it with them so I did. They called me later that day to informed me that the breakline was fine but was improperly installed so they corrected the issue by replacing a washer and a seal saving me over $70! The manager told me that they are family owned. I will now bring all my business there and have already refered my Parents because I trust their opinion. More people should yelp/Google review when they are happy instead only rating a great company when they are upset. The good will outweigh the bad so companies like this can get a fair shake!Thanks Midas on Greenback!Ted Wilson

My brother came in here for a oil change on his Chevy the lady diving his truck in wrecked into the lift popping his rear driverside tire there solution was to put on the spare tell the next day when they could get a new tire when he showed up they did replace that one tire leaving his truck looking horrible he would not have had to replace that tire otherwise and still have decent tread on other tires but now have to replace the other three so it all matches and there is an even wear on his other tire I would have at least expected them to replace both the back tires so they would match and maybe comp his oil change but they didnt take ur vehicle somewhere else unless u are willing to take the chance of the employees wrecking ur vehicle

10 years ago, this was my neighborhood shop, even though I have since moved, I still make the drive to this family-owned shop for all my auto maintenance and small repairs. Their customer service is responsive and friendly.

We have been taking our cars here for years. Never had an issue. They are so nice and professional, and never tey to charge us for unnecessary repairs.

Great service and trustworthy! Finally got rid of a sound that Ive been hearing from my car!

Great service, never tried to sell me something I dont need.

Be careful. I literally caught these guys charging for services they didnt, and subsequently refused to, provide. I paid for a tire rotation and oil change but discovered the tires had not been rotated (even though the documentation indicated that service had been done). Upon pointing this out I got every excuse in the book as to why they didnt rotate them. First my tires were to bald - we inspected them together, they werent bald, so they changed their reason for not rotating to the tires dont need rotated, rotation is at our discretion . I pointed out that I paid for the service and I wanted it done or a refund, and I was told the rotation is a free service and I would not get a refund. More importantly, the business owner threatened to knock my teeth out if I told him this is a crooked way to run his business again.Long story short - I paid for a tire rotation, they gave me paperwork saying they had done a tire rotation, it never got done.How many people do they do this to?????

Turned away for a 10 minute ABS computer procedure that I was told Yeah, come back anytime after you change the part and well do it for you. Just like last time, it would take longer to schedule the appt than to run the software.

Their service has always been very good

Great service and fair prices. Just moved to Sac, will be using this shop as my go-to.

Super kind and quick service. Got my questions answered within seconds of stepping into the door.

On 4/25 Saturday morning @ 8am, I took my 2015 Nissan Altima into the location in Fair Oaks, CA on Greenback Lane for an A/C service. I didnt know what was wrong and suggested maybe the AC needed to be recharged. I was reassured in the diagnostic that the problem would be detected. Prior to being called back, i called to check the status and a quote for a tune up. Once the diagnostic was done, Dan the manager called and said the ac needed to be recharged, and that i have the original spark plugs and suggested they be changed. After the supposed service was completed, I was reassured that the shop vent tested the AC and the spark plugs were replaced, it was ready to go. Once in the car, I noticed that the AC was not getting cool as expected. Prior to the issues this season, the AC would be ice cold to the point of being on for several minutes, would cool the interior significantly to where the lowest setting would be enough to maintain the cool temperature inside. That wasnt the case after being serviced at this Midas location. The AC was on a high fan and Max AC setting and not getting cool as it was capable of being, or has historically been. 2 days later, I called Dan about it who said that they vent tested it and it came back fine and to bring it back so they can check it out. I told him that I didnt feel comfortable with bringing it back to him since it wasnt fixed the first time. He said that he has qualified mechanics that do this for a living, and I cut him off saying that they should have been more intentional about seeking out the problem, and not just recharging it. He said bring it in so they can look at it and attempted to fast track the end of this phone exchange with pinpointing a time that day or soon to bring it in at no charge. I dismissed this, not comfortable with anything involving this shop. It also brought into question about whether they replaced the spark plugs on the supposed tune up they also listed on the invoice. I took my car to the Nissan Dealership on Auburn Blvd in Sacramento, CA on May 2nd @ 7:30am, a week to the day of taking my car to Midas, for a 2nd opinion. After I received the diagnostic call from them, they said that the AC compressor was leaking and needed to be replaced, there leaks from hoses that needed to be replaced and it totaled @$1900 dollars. I said that I had taken it to Midas the previous Saturday to check this problem, and the Nissan people said, they didnt look under the car otherwise they would have found the leak. With this revelation, it puts the integrity of Dan and his staff into question. Im now not sure that is shop even changed my spark plugs or did the tuneup required for my car, after charging me $363+ dollars.

Great service

Great Service and Available Pick Up