I told Trace to service my ram pick up completely from bumper to bumper, as if it were his own. He thoroughly checked out everything and repaired or replaced what was necessary, at the same time opted to put off till the next service anything that wasnt necessary and would have been a waste of money. I was contacted midday and advised of what all was being done. My truck was ready for pickup at the exact time that he estimated. His shop is immaculate, was very impressed and pleased with everything. My only concern was that when I pulled out of his shop onto Madison, I gave it about half throttle and it peeled rubber for almost a hundred feet..... Its never done that before! It was obviously road-tested, and tuned perfectly... Highly recommend...5 stars!
Auto Pro was highly recommended to me by a trusted source. From start to finish, I was impressed with the high level of customer service. While no one wants to receive the news that the work required is more extensive than hoped for, when this news is presented in a logical, respectful, and straightforward fashion, including full details about the problem and what it will take to fix, I came away feeling I could trust Auto Pro to do the work and to do it well. My car was well taken care of and I would not hesitate to recommend AutoPro to anyone looking for a trustworthy, dependable, and skilled auto repair shop.
I’ve had great experiences at Auto Pro, and today was no exception. The staff are easy to talk to, helpful, professional and knowledgeable. I always choose local where I can, and highly recommend Auto Pros to all locals!
Quick and easy. Clean shop. Friendly and professional. Great auto repair experience!
Auto Pro is the only repair shop I trust for my TOYOTA truck. Professional, honest, and fabulous value. Have recommended to family and friends
Tracy and Wyatt have taken care of our vehicles for over 20 years. They are excellent mechanics with kind hearts.
First took my F250 for AC charge and got a good vibe from the place so I decided to have more work done for my old truck. So for the first time ever, I brought my own parts to a shop where they agreed to perform the labor with the part I provided. Well, somehow the part I bought was faulty and I not only had to pay labor twice to get a working part installed, but the genuine Ford part was 5 times more!Now, Im not laying blame or even insinuating any wrong doing; if anyone is to blame is me for the risk I took to have a shop to install my own part. But that said, how do I know for certain the part I bought was truly defective? I have no way to know on my own nor recourse with the provider. Long story short, I got took by someone and that doesnt feel good.
As usual, they diagnosed the issue with my truck, where other shops couldnt figure it out. I only took it to other shops because of a calendar timing issue.Thank you Auto Pro team!!
They were very friendly and professional. They looked at my car and I feel gave me an honest opinion as to what was wrong and an accurate cost to repair it. I will take my car back to them and would recommend them to others.
Most honest mechanic Ive ever done business with thank you Auto pro 100%
DO NOT GO TO THEM THEY ARE RUDE AS HELL!
The people are always very kind and accommodating. I just love their honesty! I strongly recommend Auto Pro. Try them, you will love the way they treat you and your vehicle, of course!
They are always super helpful and they get the job done well. Plus they are pretty fast too
Excellent service. Very reasonably priced. My truck broke down right in front of the shop mid afternoon.. The vacuum pump quit and damaged the serpentine belt. The parts were ordered that afternoon but couldnt be delivered till the next morning. The belt showed up but the pump wasnt put on the delivery truck. Wyatt made a special trip to the supplier so he could fix my truck that morning. Very much appreciated!!!!!!
This has been my go-to mechanic for several years with all four of my vehicles, and I love everything about the place. The mechanics are skilled, thorough, honest, reasonably priced, and I dont worry about their assessments or their work. I recommended a friend to go there last week and they saved hundreds of dollars because another mechanic had misdiagnosed their problem and auto pros fixed their car with a simple solution.
The best pricing to go along with service that i never remember even getting done. When Auto Pro works on my vehicles I dont have to think about them again. Thanks to Tracy and his crew!
I took the car in at 8 and had it back by 1030. I call that great.
Amazing business. I have been to many auto shops and the workers here exceed customer service. I have gone here twice and am very happy with the work they put into my car.
I trust Auto Pro exclusively with my vehicle. Both Tracy and Wyatt are professional, listen to my concerns, and provide easy to understand explanations regarding what my vehicle needs without overselling. Their prices are fair and more than comparable with other area repair shops and they get my vehicle back on the road, usually within 24 hours or less.
This visit was as professional and efficient as every other visit over the last 12 years! These guys are fair and knowledgeable. They got us in and out quickly with quality work done. No better shop in all the land.
Took my daughters car here for some electrical issues. They were direct, fair and professional. After a few hours we picked the car up and everything works as it should. Highly recommended.
Tried for the first time on 5/13/2010 on the recommendation of my daughter and son-in-law. Easy to get appointment. Trouble dianosed rapidly and fair amount quoted to repair. Bill was exactly as quoted and problem completely fixed. Reasonable amount of time to repair. Personable staff member (one of the owners) with attention to detail and not pushing unneeded service. Came here after 2 recent visits to dealer trying to get me to authorize unneeded service repairs.February 3, 2021 had new plugs and replaced all the belts and hoses on my F250 Super Duty. As always the job went according to schedule and I was kept informed along the way. Professional work and customer service. Excellent service company.
Ive done business with Auto Pros for 20 years. By far the best. Great mechanics, honest, and excellent service.
They are an excellent auto service company. I have used they on my wifes car for sometime. They have always gone from the ordinary to the exceptional for service on her car. BRAVO! Job well done.
I like the guys who work here.Always nice and friendly.Dont feel like I am getting over charged.Would recommend and visit again for A/C recharge.
Great auto service and great customer service. I was bummed when I found out that I had some major engine work that needed to be done. These guys answered all of my questions and were transparent about the whole thing. They were always upfront about what needed to be done to get the car back into tip top shape. The price was the best around too!I would recommend this shop to anybody in a heartbeat. You wont be disappointed!
Takes a lot for me to trust an auto repair shop, but these guys have demonstrated over and over again what a good mechanic is and should be. Thanks Auto Pro for showing me that the honest shops are not all gone. Fair Oaks is a bit out of my way, but well worth it as I know the value in using the best.
Good Honest Folks! My wife has been going here for 20 years! Best Quality as Well :)
Great price fast service done very well and i will go back
These Guys really know what they are doing. Thank you Wyatt and Tracy for fixing my air conditioner in the middle of the summer and for a reasonable price. I would recommend this shop to all my family and friends. Excellent service!!!
Good price
Awesome first experience! I will definitely use them again.
The owner Tracy swindled my wife out of thousands of dollars. She paid for a NEW engine and NEW brakes. $6500 later, she got a valve job and and a bunch of lies....This person cannot be trusted.... more to come....Two reviews in 5 years before mine 3 weeks ago, yet suddenly 4 five star reviews since.....? Tracy just flashing his teeth and lying through them once again. Why cant he just admit the truth and settle up? 5 star review people, please tell the truth right on this forum who you are and whether you are true customers, or just friends of Tracy.A site such of this does NOT do people much good without full disclosure.....
The only place I have taken my vehicle since I found this gem in 2010. I highly recommend this Auto Pro. The work gets done quickly and professionally, with fair honest pricing.
Excellent care, explanation, prompt service and fair pricing. This is the place to bring your car/truck!
I would give them zero stars if I could. After spending three times what the vehicle was worth in repairs, they wont return calls and cant find any records of any of the work being done. IF they feel like returning any of your calls, you will be talked down to and treated like an idiot. Spend your money elsewhere.
I always have a great experience when I go to Autopro. The owners are great and knowledgeable people.
We have been taking our cars to Auto Pro for several years now and their service is great as always. Auto Pro is straightforward, trustworthy and service oriented.
My mechanic passed away and my car had some real things going on, it was not drivable, and I am on very limited funds. i went through the Dutch Brothers drive through as always, and asked by chance if one of the kids knew a good mechanic, the kids who work there are always fantastic. They very quickly sent me to Kerry and Wyatt at Auto Pro, This is the best shop I am telling you, they were nice, genuion, honest and fair and my car is back on the road. I wont use another shop, this will be it from now on! I would reccomend them highly to anyone looking for decent local and honest people to work on your car
Thanks for the awesome work that you did on my van, it runs very smooth and strong. Im so happy that you guys were able to bring back the power to the motor, reminds me of the time this van was new.
Great owner and shop 👍
Got us in quick and we had nothing but great communication. Back on the road right away!
These guys were great! Courteous and professional.
Got my air conditioning upgraded and working in my 1990 Honda CRX, very helpful and honest!
Great work great service awesome job guy thank you.
Super !!!!!!! You were above and beyond the call. Very fair to a woman that knows zero about cars. THANK YOU!!
Excellent
How many chances do you give a mechanic???