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ER Auto Repair
4800 San Juan Ave, Fair Oaks, CA 95628, United States
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ER Auto Repair

Comments
Sa
Review №1

Don and Jason are the BEST in auto care !!! They listened to my concerns and addressed what needed fixing now. My budget is tight and never once was I being oversold anything I didnt want fixed. Thanks guys!! Youll be seeing me as a customer for my car noises, and anything else that comes down the road ;)

ri
Review №2

Trust worthy mechanics. Honest opinion of work that needs to be done. Years of experience.

Ri
Review №3

Took truck in had work done. it was returned next day with everything I wanted done. good work guys. fast and efficient.

Ji
Review №4

Jason did a great job on my four repairs. I was completely satisfied. His pricing is very reasonable. I was given everything in writing and it was a pleasure to do business with ER auto repair.

Be
Review №5

Our car broke down in the Raleys parking lot 6 years ago and Don came up and helped us. We have been bringing our cars to Jason and Don ever since. They are good honest mechanics. I highly recommend them.

Li
Review №6

Great service and very reliable

Ma
Review №7

First time visit for automotive work at ER Auto Repair. I needed a transmission fluid change for my Toyota. The price was fair, the work done right, and it was completed earlier than quoted. Its great to have a neighborhood auto repair business you can depend on. Ill be back!

Sh
Review №8

Jason is amazing!! Despite the timely work needed on my daughters car he got it up and running better than when we brought it in and within a couple days. He explains everything thoroughly and is honest and nice.

ga
Review №9

Great place dawn and Jason get it done

Br
Review №10

Love this shop! Only honest & fair priced repair shop over the years Ive delt with... Fair enough to recommend my parents to! ...if I come across a auto repair job I dont have the tooling for, this is where I send it!

Jo
Review №11

Greeted immediately and was taken care of

Ho
Review №12

Jason and Don are my GO TO mechanics. They do a great job and go the extra mile for us. We dont trust our vehicles with anyone else. They do get busy so if you have something you need done. Make and appointment. They will not let you down. Ive always walked away feeling like I got my moneys worth, and then some.

Da
Review №13

This shop may look small without a fancy remodel. But the work is high quality for very reasonable prices and I truly trust the owner jason. Hes very honest and is not out to lie or cheat anyone. Ive referred him about 8 people and everyone has been happy!

Cu
Review №14

Top notch service, fast, friendly, and at a reasonable price? What’s not to love?! These guys are the best in town, full stop.

Ry
Review №15

Above and Beyond Service! My first time experience was amazing! Jason helped me figure out a simple problem but complex issue. Checked my engine light and gave me honest fair priced options. My truck has never ran better! He wanted my business and not my money I really appreciate everything he did for me. If you are looking for a shop you can trust and depend on this is it!

Al
Review №16

Great customer service. Also great reliable work.

Sh
Review №17

Don and Jason are very knowledgeable and honest. I am visiting a friend in Fair Oaks. They are close to her house so knew nothing about them. They have been VERY fair with me.

Ju
Review №18

These guys are the real deal! Helped me out in a real jam and gave me trouble shooting advice while waiting for my appointment. Once the vehicle was in service they found the problem was cheaper than originally thought and they let me know! Saved a ton of money and the work is fast. Great shop, and i will be a life long customer.

Pa
Review №19

Excellent customer service and I always feel welcomed and supported in getting my car the repairs its needed in a timely manner. Details of what my car needs are explained so I know exactly what is going on. Highly recommend this place!

Er
Review №20

I was having a nightmare of a problem .. many shops didnt want to take on the task... ER auto repair fixed it in 5 minutes

Ke
Review №21

Used to love these guys but i can no longer in good faith recommend them. Their prices have gone up. Quality gone down and they cancel appointments on you if they can fit in more people. They are a disorganized small time operation. They really need to step back and take a good look at what they want their business to stand for.

La
Review №22

Best mechanics around. They are fast, affordable, reliable, and trustworthy!

Co
Review №23

Agree with prior review, they treat you like family. Jason, the owner, is a good, honest man. I have sent them business from my family, to my friends.

St
Review №24

Ben getting my cars worked on by Jason since high school done right

Ma
Review №25

Jason, the owner is nice and honest. Great prices.

Kr
Review №26

I will never go anywhere else. Very fair prices and a quick turnaround on my honda. Jason is now my 1st choice as a mechanic, I wont go anywhere else.

Br
Review №27

Awesome and HONEST!!!! These guys are straight forward with costs and wont stick you with bs repairs and lies....good job guys keep it honest and youll always have me as a customer

Ti
Review №28

They are super friendly

Ch
Review №29

Very nice owner Don. He did what he said he would do. Im happy with my expierence.

CR
Review №30

Great honest guys!

bu
Review №31

Good mechanic-fair price

Ch
Review №32

They treat every customer like family . Take great care of you and your car👍

Li
Review №33

Honest & hardworking

De
Review №34

IDK if its more about quick money jobs, poor scheduling & communication or what but somethings wrong here!I used to like and trust these guys but not anymore!!!!! Theyve been my go to shop for last year & 1/2 since I moved to Sac county. However my last few calls to them have created some doubts (explained below) and then when Jason cancelled my appt for a heater core replacement, it took the cake for me! So as of today, I AM DONE with ER Auto!! Jason just lost my business as well as my familys!1st Reason: NEVER, Ever, in my life has an auto shop/mechanic called me LESS THAN 24Hrs before my scheduled 1-1/2 to 2 day appt to say they CANT take me cause they cant guarantee completion within 1-1/2 to 2 days because they got busy with 17 more vehicles. Jason didnt say, we got a problem, Im gonna need more time. No, he flat out said I cant take your truck tomorrow at 9am. Mind you, I scheduled this appt last Friday (today is tuesday) afternoon thru Don who told me it would be a mininum of 1-1/2 to 2 days to replace my heater core, which I understood & knew that I needed a backup plan to get to work if it wasnt done by day two.Yesterday, Monday afternoon after getting a pressure check (done elsewhere) that someone suggested, I called ER & talked to Jason about it all. And at that time he didnt indicate an issue with the amount of time for the job or that he couldnt keep the appt. So even though I was scheduled, they apparently screwed up with appointments or chose to take on more customers with maybe smaller/quicker jobs, so they pushed me aside AND out the door!  -  I had to plan for this appt. I work swing shift 30 miles from home and have just the one vehicle. My boss changed my schedule as well as someone elses this week just so I could have time off to get this done.2nd Reason: My recently acquired doubts come from the fact that alot of times I called & explained my issue/concern, Jasons response would be, I can put it on the diagnostic. Me: How much for that? Jason: $95. On occasion hed offer diagnostic for $45. It just really makes me wonder about their bottom line.So thats my story. Sorry for the length!- PS: I have edited this post to represent the facts and remove my previous derogatory remarks expressed out of anger.

Ja
Review №35

My air conditioner and heater fan quit working I dropped it off there after work and it was done by the next day

Mi
Review №36

Don had me have my car towed to his shop knowing that it would be a couple days before I had money to pay for repairs after I had left Don $Jason had pushed my car into Raileys parking lot telling me they had pushed it over there and were no longer responceable come get it . Do not trust them or will never send anyone there as I know how I was treated and will c them in court also reported to the better business bureau

Gi
Review №37

Honest, expert, quick.

Za
Review №38

Don was a lot of help! Great shop!

Sh
Review №39

I found a really honest auto repair person in Don at this business! WowSharon Carson

Li
Review №40

They are honest with you right from the start!!!

Ci
Review №41

EXCELLENCE. ONE WORD.

Je
Review №42

Very friendly people

Information
4 Photos
42 Comments
4.6 Rating
  • Address:4800 San Juan Ave, Fair Oaks, CA 95628, United States
  • Phone:+1 916-965-1981
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Engine rebuilding service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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