Everyone at this location is so nice! The cashiers, the pharmacists, the managers. It really makes shopping easy when you know you’re always going to communicate with someone who is nice.

I absolutely LOVE the pharmacy staff. Especially Jenn the pharmacist who always goes the extra mile to ensure my children and I get the medication we need at the best price. She has served my family for over 4 years. Her compassion when I was without insurance for a time was humbling. She really is an amazing person. Every single person in the pharmacy is sweet and kind. Everyone knows me by name, they make me feel welcome and show that they care about myself and my children. Ive never had a problem. Only good things to say about everyone. They set the bar for how a pharmacy staff or anyone in the health field should treat their patients. I cant thank them enough for all they have done over the years. Thank You!

This is a huge supermarket, but that isnt a good thing. It is well stocked but it is far too large for a quick shopping trip.

Short staffed. Phones not working. Staff give conflicting unhelpful answers

It seems that the deli counter doesnt want to wait on customers who want cold cuts fresh cut. We were given attitude and mutterings under their breath about how dare we not take the thick cut product presliced. No thank you or smile and they talked about us after we walked away. Train your staff!!!

Still not disinfecting between customers? Insane..

Very Friendly Pharmacy Staff! Fast Speedy Checkout service! Store organized perfectly, and stocked well!

Very friendly very helpful workers know exactly where a item was when asked stopped what he was doing to help out thank you so much for the hff elp

Clean store and friendly atmosphere

They always have Fresh Fruits and Vegetables!!! Great Meats!!! Bought a Duck, it was absolutely Delicious!!I never know exactly what I will buy when I get there, but they always have what I want ☺️

I placed a large order for a breakfast pick up. Everything was ready right on time, hot and fresh. Doughnuts were freshly prepared, bagel tray refrigerated and wonderfully arranged, and I even watched the woman in the carry out Deli multi-task and prepare my breakfast pizzas and rotisserie chickens. I watched her remove her gloves and wash her hands after handling the raw chicken before going back to my pizzas. Wonderfully kind and professional. Great experience!

Got the items I needed today and I use the newspaper specials often

Pretty sad service. Stood at the hot foods counter for 5 minutes, while the guy stuffed his face and them put equipment away. Then he just walked around and totally ignored me. Guess Ill get my pizza from a pizza shop down the road

They have the best produce. Great selection of breads and they keep their shelves stocked very well. The sales are great, but 2 get three free! Meal deal, you buy part of a meal and they give you all the other parts for free! The bonus points are better than giant eagle. And everyone is helpful and friendly. Love it!

Hands down the best prices in town. Beats Wegmans and Giant Eagles any day. The store is always kept clean, well stocked, and plowed in the winter.

They deliver now! I love going there, but I cannot lift heavy things, so I have them brought to me. Heavy cases of water, cat litter, cat food, and cat food, PLUS all my groceries! If they are out of something, they text you and ask if they can substitute something. Amazing!

If I could give less than 1 star I would. Kate on the self checkout was extremely rude and condescending, not fit to work in a Customer facing role. The way she spoke to the customers their while I was checking out was purely disgusting.

Bathrooms are always filthy and half the time out of toilet paper not all the staff is very friendly

My favorite store its not too big but has alot of freshly baked goods, take out food like pizza and chicken and great selection of fruits and vegetables. There meat selection is very nice. They also have pharmacy. The workers are the best very friendly and helpful. They are handicapped accessible and also have motorized wheelchairs.

My 1St first time shopping at this location. I must say the layout is absolutely nuts if you shop anywhere else. But the staff are friendly and very quick check out even on Sundays. If youve never shopped there before make sure you have their Rewards Card which you can pick up at the service desk without it you will pay sticker price for everything. Their baked goods and breads are fantastic.

Regular pricing not comparable to other chains in the area however special sale items are good. Best known for buy 3 get 3 free or 10 items for $10. Gas discount onlyoffered on rotating months and gas station is not on site. Gas station 5 miles away at other Tops location. Store layout is not ideal for quick and easy shopping.

Im disgustingly appalled at how my family and I were mistreated by the staff AND customers. If I could Id give this place ZERO stars! My kids were scoffed at and the staff, all not to mention had attitude. Id rather shop at ghetto mart all day everyday for the rest of my life than step in this vicinity EVER again!!!!! Your company should be ashamed and everyone who works here!

I usually stroll into Tops after my shift at work before they close. Tops usually has some good deals and even with a skeleton crew in there last hour of being open I am always treated very well. They have friendly and helpful employees. I recommend the East 38th St location in Erie, PA.

A clean, well-organized store. Regular prices are pretty high. Half of the items in the store are usually on sale though.... Some good sales, some 5c off sales. Rewards are lousy as there no no gas pumps here and you only earn rewards for a short period then you must wait. You need to go to the other side if town for their gas.

Tops Deli, ordered a regular and large sub create your own sub, got two extra jumbo subs instead. I was not asked for an order list of toppings like any other sandwich artist would have. I also asked for wheat bread, I was given white. Even a new server couldve done a better job with ease. I was not spoken to in a professional tone or given the slightest act of being courteous, and was greeted with snotty remarks when asked for normal ingredients like green and banana peppers. Finally, both subs were suppose to equal out to around $14, as I have ordered subs like these from other Tops locations, these subs came to $27....for what?! Both subs were charged at $12.99, instead if $7.99 and $5.99. The $12.99 was never even listed for an option. Next time you serve a customer, get their list, dont just make what you want to make for the customer. Hopefully this helps future customers experience with ordering subs.

They tote real butchers but the selection is really mediocre. Last time I was there they literally had zero ground beef available and no one staffed in the meat section to address this. This used to be our go to grocery but we drive an additional 12 minutes to a competitor due to better selection and much much nicer deli staff.

Love shopping here. Great specials friendly and helpful employees! Good variety of products and services.

Good shopping here, lots of good deals and you save money also friendly atmosphere .

This Tops is sizable and carries everything you would need in a grocery store. It is also clean and very organized with decent staff. The prices tend to run a bit higher than Giant Eagle and Wegmans. Great location though. Those of us who live on the east side have it as an option to price shop since stores are more limited here.

Good location. Good price. Most of the staff are friendly and helpful. Fresh baked goods

Great people good service fresh food

Clean store. Friendly staff. Some room for improvement in produce department. When there are good sales, try to get in early in the week. No alcoholic beverages.

Fantastic foods of varying types and cuisines.Always friendly staff. It is a shame that they havetocidersoearly. itwasnicewhenthestorewereopen 24 7. The night shift and I would have a great time. I am only in Erie a few times a year, but there are things that you cannot get elsewhere in the country like Smiths bologna, hot dogs, ham, HeluvaGood dip to name a few. Fear everything I can and lackPack them extremely well insulated and right in the freezer at home so I can enjoy those foods.

Best Tops brand k cups coffee hands down travel into Erie from North East just for their coffee

Best prices in town, cant stank GE anymore

Love going there for the bulk candy and also when they have the great buy 2 get 3 free sales!!!

Its a grocery store. I have no complaints.

Tops is my new place to shop for groceries. They have incredible weekly deals and no matter what Tops I have been in the staff is excellent. 5 stars all day for me...

Very nice & Clean and I well go back.

Best one in erie area, only go to east 38th street.

Very nice store. People were very helpful. Things are hard to find though.

A couple of the cashiers are awesome. One is hilarious, another is an amazing history buff and they are all really nice.

Tops meats are the best tasting meat that I have found. Staff is WONDERFUL and helpful❤

Quick milk run and some pepperoni bread for work! Friendly staff, their clocks on their system was wrong. In and out in less than 15 min.

Pharmacy and the other dpatments have very respectful employees that are always nice and helpful.

Prices are too high buy one get one free you dont know what the first one cost

Had sale items still in stock even with holiday coming up

It was a great shopping trip. I got everything I needed as there were a lot of good sales this week.

Expensive. Old school dinosaur. Clean. Good selection of goods. Last choice for me when it comes to local grocery stores.

Not sure what to say about Tops except that its expensive Al tho sale items may be worth going to seek out the sale items that you came for.

Great place to shop. Reasonable prices very nice people.

Went to go pay some bills and get some money orders, somewhat speedy costumer service. 💯

Store is always clean. Can easily find whatever youre looking for. Prices arent really bad. Has amazing sale prices. Friendly service always. Theyve gone out of their way to help. Ive seen them help a homeless person. Bought him food, hygenic products, and even given him a ride to a friends house, 30 minutes away. Staff is amazing there, and is a great shopping enviroment.

Amazing. The cashiers there are always very friendly and helpful.

The employees are always friendly, and most of the prices are good. Sometimes some of the fresh vegetables are twice as expensive as Walmart.

They sometimes cine through in a pinch when we need something. Prefer another supermarket in town, but this one is OK, I guess.

Great supermarket. I can always find what I need. The sales are awesome.

A warm friendly experience is to be found here and the staff there are willing to help no matter which department they work in

Only a last resort. I go late and they look at everyone like theyre criminals. They have two security on staff, when it could be more isles open or employees to help.

Cashiers are pretty rude and slow. The one on 26th st is alot nicer

First tops are proud supporters of the buffalo bills and they usually have great deals going on everytime I go there they have tons of buy one get one two three or five free plus gas points bonuses

I like the family sized sale items and the buy 2 get 3 free sales

Its cool place a lot of employees are great an very friendly there very expensive you have to catch the sales nothing to complain about.

Good selection of bakery items, and fruits and vegetables. Prices are comparable to the other stores in the area

Good place nice sales on meat when it goes yellow sticket

They never order enough inventory when something is on sale. We have had so many rain checks its ridiculous, even when we go the day of the sale. They have very few lanes open at the busiest times.

By and large, overpriced and lousy help. Long checkout lines. Not an attractive place to shop.

I love shopping here, the workers are always friendly and now they have metropcs inside so its easy to make bill payments, get new phones and accessories the workers at metropcs in tops are always friendly and helpful

This Tops is in my neighborhood.... there pretty friendly.... and the specials this week are truly astronomical I stocked my storage.... thxgvn coming this is the time to stock up on my nonparishables.... thx my neighborhood Tops... by the way my baby luvs the donuts... shes so picky about donuts

Very friendly and helpful along with competitive prices.

Best Italian bread around! Prices can be a bit high, but I keep going back for that bread!

Nothing that I cant find, always good shopping, good prices.

I love this store I love the pharmacy the people are very friendly

Convenient, friendly, clean, nice variety of vegetables and fruit. Nice deli and good selections.

Best price for rice and sazon almost always

Friendly staff. Little pricey for some items. Meat selection is good.

Great grocery storeAlways alot on sale

Wedding cake was delicious and well made. Staff was friendly. Price was great!

Good prices friendly people local grocery store cant go wrong shopping there only place I will shop

The staff is nice, but I am not a fan of any tops.

Good quality meat drpartment

Great prices on meat! Good bulk candy selection

Friendly people very helpful and Good prices

Their meat looks nice and clean plus there quick

Always find what I need & so many great sales!

The price was great on something I bought

Friendly staff, and very close to where I live. Cannot figure out why they do not carry ronzoni super greens rotini though. Have to travel to a different store just to get that .

Clean store plenty of parking, and great deals on meats.

It has a better selection than Walmart, but isnt as good as Wegmans or as good a deli as Tuscany Meats and Deli, but in Dunkirk & Fredonia its really the only alternative.

One of the best grocery stores in Erie, PA. Everyone who works here is very friendly and know more about where everything is than Walmart employees do at Walmart.Head and shoulders above Walmart.

Out of stock on a lot of items. Usually set my items up how I want them bagged and even help bag, yet lady put tomatoes w a couple of heavy bottles 😞

Friendly and wheelchair assistanceGreat job 👍

Nice store. They should ticket people who are to lazy to park in a parking space and park in no parking zones in front od the store.

Good overall grocery store. Not as much selection as some specialty stores but good for regular basis.

Great prices, self check out, items you want in stock.

Greatest place to shop in the county...They have vampires and paranormal type people there... They tell you what you want then they suck the cash right from your wallet..

Had an issue, & they were fast & courteous to resolve it.

Grocery store we normally go to. Pretty nice

Great place and easy to get everything done.

The store has good food and good prices.