user
AutoZone Auto Parts
3924 Peach St, Erie, PA 16509, United States
Appearance
AutoZone Auto Parts

Comments
Ta
Review β„–1

I love AutoZone! The staff is so helpful. Especially Eric Batie!! Thank you for your service πŸ’•!!

Ge
Review β„–2

This place is a staple for me. Im here almost every week and they are always in stock. If not, you can always order ahead and they will have it the next day. The service is very friendly and knowledgeable. Devin is one or our favorite associates to work with but all of them are really helpful. Jason is the store manager and is great. Highly recommend for people who work on their own stuff.

Br
Review β„–3

This parts store has a much higher price mark-up on their products than their competition (i.e. OReillys, Advance, etc.). For example, AutoZone charges $100.00 for a replacement headlight bulb in my car. Their competitors charge around $90.00. The staff here are short-exchanged with you as well - not friendly or understanding of your situation. Go somewhere else for your vehicles needs. πŸ€’πŸ‘Ž

Mi
Review β„–4

Johnny H. Is a great asset to your company. He went out of his way to assist my wife and I with a transmission issue.

Ar
Review β„–5

Eric Batie provided wonderful assistance. He joked with me and made my experience easy.

Ja
Review β„–6

Great costumer service. The guy Angel there...was very understanding and helpful for what I was looking for and advise. Very knowledgeable all around great honest guy.

Ki
Review β„–7

Asst store Mgr waited on me. Put coolant in car for me. Suggested I get battery cleaned of acid ...courteous

Sa
Review β„–8

Always a great time. Lol. Great people.

Sh
Review β„–9

Great customer, Thanks James.

Mi
Review β„–10

Best auto zone is good parts and nice employees working and know there stuff

pa
Review β„–11

I get so my parts here, you can either order online & pickup, call in your order and pick them up or go in and buy them.

ga
Review β„–12

Fast service and always have what I need

Mi
Review β„–13

The mgr tall gentleman. Was very very nice and professional . Thank you

Ph
Review β„–14

Great help this morning!

Ca
Review β„–15

BEST place to buy auto parts !

Be
Review β„–16

Very good,take their time to put in a front headlite,headline, accept tips.

Ch
Review β„–17

Great crew. Very helpful. Fast service.

Sa
Review β„–18

Helped me find out what was wrong with my car for free

Lo
Review β„–19

The staff was extremely helpful to me and took the time to explain.

Ke
Review β„–20

Great service.

Un
Review β„–21

Excellent.These employees will go out of their way to give you everything you need.

Na
Review β„–22

Fantastic customer service. Put in a battery for me and continued to work with me when the security system gave us trouble because I did not have the key fob. They did not give up and used multiple sources to help diagnose the problem. Eventually figured out how to get around the issue and I drove away a very happy customer. Thank you to Sydney and another associate who’s name slips my mind, you guys made my day all the better. I also saw excellent teamwork at this location; everyone worked together to help me solve this problem. I highly recommend this store to anyone buying parts and needing help to install them.

An
Review β„–23

The cashier is extremely rude. N he seems to be the only one that cashes people out. But hes discusted with his job it seems

Pa
Review β„–24

Great service every time, knowledgeable and helpful staff that is always friendly

Pa
Review β„–25

So helpful and courteous. Thank you Johny H for installing my headlights.

Ta
Review β„–26

Always has what I need. Theyre the best Auto Parts store around by far

Ki
Review β„–27

I have now used this AutoZone twice. The first time I needed a windshield wiper immediately. I was waited on by Jason. He looked up the wiper I needed and then to my surprise he said he would follow me out and install it for me! He was very professional and had the wiper on in seconds. I could not have been happier and the price was very reasonable.The second time I went in today (only about 3 weeks after my first visit). The turn signal bulb went out on one side of my van. Sydney took care of it quickly. I was stunned when Sydney said he would change the bulb. He changed the bulb quickly and then said I could hold on to the other bulb (two bulbs in a package) or I could change the other turn signal since the bulbs last the same amount of time. I did change out the other bulb as well. The wiper is one thing.....however changing the bulb is a bit more work. I could not be more pleased with this store. I will be letting them take care of all my car needs. Even some things that I dont need, but want, will be purchased at this AutoZone.Thank you to both Jason and Sydney! You made my auto needs very easy to take care of. The price was great too.I suggest you try this AutoZone before any of the others. These guys know how to take care of a customer!!

Ly
Review β„–28

Went above and beyond, huge thanks to Brian!

An
Review β„–29

They open whenever they feel like it. I needed to get a a headlight before I hit the road for a trip to Florida, due to the light going out the night before. Got there at 730 tried opening the door and it was locked. The worker at the counter saw me and walked away. Waited another 15 minutes and he still didn’t open the door. Walked up again tried opening it and he was at the counter, looked at me, then kept doing what he was doing.

Ja
Review β„–30

Military discount was nice. Parts were in stock.

Me
Review β„–31

Sidney was absolutely amazing in assisting me. Not only did he check my battery and alternator, he installed a new battery in my car (in like 4 minutes) at no additional charge. It would have cost me double at my dealership. Everyone at this location is always super nice and helpful. Thank you guys so much!!!! You always give A+ service!!

Ga
Review β„–32

Great customer service. Very prompt and efficient!

Ja
Review β„–33

This is one of the better AuroZones around, the staff is always very helpful. They have always had the parts I need in stock at a good price.

Al
Review β„–34

Out of all the times I have been here, it has been a positive experience. They do their πŸ’― best to help you with you’re needs and the product you are looking for

Ma
Review β„–35

Friendliest staff at an auto shop Ive experienced. Immediately I was welcomed into the store and they were very helpful. They offered to replace my battery for me and I didnt have to wait. Amazing customer service.

Ce
Review β„–36

The Autozone Manager was very helpful. I am from another state. He changed my cars cars lightbulb and gave me the referral of someone trustworthy in Erie PA who can help me in the future. I am thrilled and will be back to the Peach Street Auto zone.

Ja
Review β„–37

Always friendly and very helpful. Service is great.

Ma
Review β„–38

In and out fast. Checked my battery and helped find the new one I wanted. Installed the battery and I was gone in 15 minutes

Cy
Review β„–39

Had what I needed and were quick

Wa
Review β„–40

Staff can be a bit short with customers, but usually helpful and have a very wide selection.

Je
Review β„–41

Nice people but I didnt buy anything. They couldnt check my car because they arent doing the check engine light testing anymore.

Ma
Review β„–42

Overpriced merchandise; Unhelpful staff.

Ma
Review β„–43

Very helpful and so so nice!

S.
Review β„–44

They tried to sell me a used part as new. Were very very rude. Acted like I was bothering them because I wanted the part I paid for. Shouted at me on the way out.

Ki
Review β„–45

I just my 20 rewards money..gotta love rewards money

Al
Review β„–46

Always good service. Thanks guys.

Jo
Review β„–47

Very helpful staff. They made a few recommendations for the issue I had. Instead of just saying I needed to buy a bunch of unnecessary parts

St
Review β„–48

Great place to get starter fluid in a pinch

JR
Review β„–49

Always have what I need. Always polite and helpful if I have questions.

ST
Review β„–50

Helpful but expensive in my opinion.

D
Review β„–51

Four starsThe

De
Review β„–52

After we jumped started my daughters car, we went straight to Auto Zone, expecting to be told that she needed a new battery. John B. tested it and said it was like new. He then proceeded to clean the posts. I expected to do that. We watched with eager eyes. He shared his knowledge and other things to look for. Both of us will definitely return!

Me
Review β„–53

The employee went way beyond his duties to help me. Thank you AutoZone

J
Review β„–54

Great knowledgeable and quick service.

Ra
Review β„–55

Quick tool finds for minor tinkering on doable projects.

Ty
Review β„–56

Awful service. Attempted to see if a product was in stock and got nothing but a jackass response from an employee that clearly has zero experience or knowledge in automobiles.To the managers at this AutoZone: might want to actually interview before hiring your employees because you clearly didnt with this guy.

Li
Review β„–57

People were very friendly and helpful.

Ja
Review β„–58

I had to buy wiper blades. The associates helped me right away by, looking up what I needed

Vi
Review β„–59

Service was not helpful

mu
Review β„–60

My starter went out in my suburban with my 3 kids in it. And I was about 2 miles away. They delivered the part to me and saved my day. I was over an hour from home. Great service from the commercial guys.

Ri
Review β„–61

The staff was extremely knowledgeable and very friendly. Everything i needed was in stock. The man offered to put my wipers on at no extra charge. Highlt recommended.

Da
Review β„–62

Excellent service and support. Without being asked, they install wipers, batteries, etc. They provide warranty discounts on battery replacements if originals were purchased there with no prompting.

Ma
Review β„–63

First man I spoke with was rude about helping put light in for me. He walked away to help someone else. But the second man was very polite, helped with no problem.

D.
Review β„–64

I think everyone has their favorite automotive store and this one is mine. They have a comprehensive selection, very helpful staff and the thing I like the most is that I went in once and the cashier noticed my VA ID. Im not one to ask for a veterans discount but he just happened to see it in my wallet and makes sure I get it, ever since. Thats some real customer service.

Ca
Review β„–65

I took my 2012 GMC acadia there to get the headlight changed and the guy tried real hard but couldnt get it. In the pouring rain and was super nice. Its awesome they help out like that!

Ju
Review β„–66

Customer service was quick and very knowledgeable. Answered any question and gave quotes on many products. They also put on my wifes wipers for her, couldnt ask for anything else! πŸ‘πŸ‘

Ma
Review β„–67

Workers were pleasant helped me out Tremendously good place

Ea
Review β„–68

Awesome

Sh
Review β„–69

Great place people are very nice Id suggest coming here.

Jo
Review β„–70

Cheap parts and usualy cheap quality to go with them.

Me
Review β„–71

Really nice and really helpful staff. Helped me test the battery and alternator issues I was told needed replaced by a mechanic, saved me about $400 by telling me my alternator didnt actually need replaced.

pa
Review β„–72

Only place that I go for parts, employees and willing to spend time with you to help you get exactly what you need

Da
Review β„–73

Super great guys even installed the part for me 10 mins before close, yeah i was that guy but he was very and professional at a point both was helping real team effort. Great job guys!

Ti
Review β„–74

Didnt appreciate being followed around the store like I was a their the workers didnt bother to ask if I needed help just followed and watched it was very unsettling

B.
Review β„–75

Bill Mitchell was excellent. Appreciated help. Thanks Bill

He
Review β„–76

Staff is super helpful and seems like they actually care about you and your vehicle

Li
Review β„–77

The customer service was amazinggggg today!!!!

fr
Review β„–78

These guys are fantastic. The whole crew and Mike the manager make coming here a breeze. If somethings not right they make it so!

Da
Review β„–79

Very nice service

To
Review β„–80

Super friendly staff that is willing to answer your questions and give you advice.

Co
Review β„–81

AutoZone has always been my go-to place if I need answers on things dealing with my car theyre very helpful

Ce
Review β„–82

Very helpful. Great customer service and plenty of parking.

No
Review β„–83

Good service

Fr
Review β„–84

Fast service -- and help was offered when we needed it.

To
Review β„–85

Nice store very friendly people willing to help you out with everything you need

Am
Review β„–86

Well priced car parts. Staff is helpful

Ga
Review β„–87

Helpful, easy to talk to and funny. Explained differences of prices in regards to parts....thanks mike

Ro
Review β„–88

Anytime I go there, 8 get treated like a a customer should and the parts manager Mike Bolla always gets me what I ask for the first time, hes a dedicated and professional employee!

La
Review β„–89

Very helpful Let me know what part was needed.

An
Review β„–90

Over priced

Ma
Review β„–91

Bad battery not starter!

Mo
Review β„–92

Did my wiper blades very good service

De
Review β„–93

Great friendly service, as always.

Cl
Review β„–94

Staff was very busy, but courteous, even with customers that were, shall I say, less than optimal? I really appreciated the time spent with my issue, and explanations of prices.

Sc
Review β„–95

Awesome friendly service very busy location, helped & installed part

Sh
Review β„–96

Had the part I needed when I needed it and fairly cheap too

Ja
Review β„–97

Brand new wiper blades!

Wi
Review β„–98

Always have what I need. Decent prices

Br
Review β„–99

Very busy but did their best at taking care of each Customer with respect as fast as they could. I had to buy a battery.

Ja
Review β„–100

Great bunch of guys, very helpful with all my automotive projects

Information
20 Photos
100 Comments
4.3 Rating
  • Address:3924 Peach St, Erie, PA 16509, United States
  • Site:https://autozone.com/locations/pa/erie/3924-peach-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1825&y_source=1_MjQ2ODY5NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 814-868-4211
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations