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Cresent Service Garage
111 E Crescent Ave, Elmhurst, IL 60126, United States
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Cresent Service Garage
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Am
Review №1

Honest and reliable. Also flexible—I dropped in with a headlight out and they replaced it right away! Steve, the desk guy, is organized and very helpful. Rob is an excellent mechanic and trouble shooter.

Ji
Review №2

I have used their service on multiple occasions and appreciate their honesty. If theyre unable to complete a service they recommend me to a reputable shop who are just as talented. Im thankful to have an honest shop near my home.

ja
Review №3

I love these guys! I make an appointment for my convenience and they always accommodate me. The work is completed quickly, efficiently, and always with a smile. That’s why I’m a long time customer.

Sh
Review №4

I cannot say enough about how helpful and efficient these folks were for both my oil changes and the recent full tuneup. They also fixed the emissions when our older car failed the testing. They even took the car to the state emissions checkpoint to get the passing paperwork when I had to be out of town for a funeral during the work, so I could finish renewing the license plates. It was such a huge help.

Ti
Review №5

Crescent always does a good job for us. We have been taking our cars there for years. I can depend on them for honest, efficient service.

An
Review №6

Steve and team do a great job. I’ve been taking my vehicles here since I moved to Elmhurst. As my cars get older, he prioritizes the work that needs to be done first to keep them running well.

ma
Review №7

They always manage to fit me in and provide professional service. Just love them.

Pa
Review №8

These guys are great. Super friendly, very high quality work. My family has been taking our cars there for 30+ years and weve never had car issues that could have been prevented. They break down the costs for each item/repair + labor.

Pe
Review №9

Been going to Crescent for 30 years and I’ve never been disappointed with quality of work or personal attention.

Ka
Review №10

Super friendly staff. Always willing to help with our cars in a pinch. Very reliable and trustworthy. We take all 3 of our cars there for service.

Br
Review №11

Weve used Crescent for a few years now and theyve done a good job with some difficult issues. They also handle the everyday maintenance. We keep our cars for a while so they help us keep them maintained well.

Wi
Review №12

Been using their service for several years. The owner/mechanic Rob is the real deal. I only knew he won a prestigious award by the insurance industry after he did repairs on my 3 cars. I highly recommend work done by him and his other mechanic Sergio.

Ab
Review №13

Great service and support!I stopped in with low air pressure in one tire. Steve was able to fit me in the next day and got me on my way in less than an hour.Just recently I needed a jump and Steve came to my home and helped right away.We are luck to have Crescent Service Garage in Elmhurst.

Br
Review №14

Excellent and honest workmanship. Always honest about what needs to be done now and what should be done in the future and why..

Ch
Review №15

As usual, Crescent delivered prompt, professional, and quick service. When additional action was needed, they contacted me with the expected cost before performing the service. They also listed the any service that would be needed in the future and when that service should be done.

NK
Review №16

Crescent is a fantastic shop! We have used them for 5 years and they are great each time. Still seems great under new ownership with some long time employees still remaining who are very good to work with. Very honest and professional place! Highly recommend!

Ry
Review №17

Highly recommend this place. They do great work and are very trustworthy.

Th
Review №18

Ive known Mr.Vicelli, the owner, for going on 7yrs. To me; hes not a mechanic. Hes my friend who happens to be a mechanic. Ive been aport of the family before it was Crescent, back in 2015. Him and my brothers, worked on every vehicle Ive owned sence 2015 lol, my whole garage, of you will! Lol. Each and every time, Ive never came back for the same thing. As side from that; were family and Mr.Vicelli and the rest of the family, are in my heart, personally and will forever will be in my heart and my family. Mr.True, for me, is my newest brother, I met him in the Cresent area, AWESOME gentlemen and attentive listener. Why I speak on his listening? I stutter and he is very easy to communicate with, about anything. Sorry for the rambling but, my hear is in the review! Thank you all for looking at it and most of all; thank you, Mr.Vicelli, Surge, Mr.True!

Ko
Review №19

Good customer service . Very professional. Prices is reasonable and fair for the Professional service they give, they could charge more .. highly recommended to go here for your car service 💯

Je
Review №20

Steve listened to my description and suggested an inexpensive evacuation and recharge of my a/c system. It cured the problem!

J
Review №21

Theyre always prompt theyre always professional theyre always courteous and I know what theyre doing and I never feel like Im getting screwed over.

S
Review №22

Customer service is second at this shop only because automobile knowledge is first rate.I know that sounds weird but allow me to explain.My son is a local college student and I live 1200 miles away. A check engine light came on my sons car. The reviews of this service center were really amazing. So I suggested my son bring the car in here to be analized. Steve took the car in verified the error code. The code referenced a not insignificant repair. Steve suggested we start with an oil change instead (full synthetic) once that was done the code reset and away my son could drive.Amazing we had done an oil change less than 1200 miles ago...right now wondering if a mistake was made at the other shop perhaps using the wrong oil or filter...hmmm. I will wait a week or two to verify the problem does not come back before having a conversation with the other shop.Thank you Steve for helping us out. Really first class!

Me
Review №23

We have been trusting Cresent Auto Services since 2010. Very trusting, honest,efficient, professional and helpful! They always go the extra mile. I purchased tires from them in October 2020 and had a tire blow during February 2021 while it was still on warranty. I was trying to drive my van to their shop to get a replacement tire since it was on warranty but had to park in a local gas station lot since the tire was too flat to drive. Rob and Steve from Cresent figured out a way to transport my van by using one of their own personal vehicles to help me get my van to their shop. They replaced my tire and transported my van to their shop for no charge!! I am still amazed by their act of kindness. They turned my horrible, no good very bad day .. into a grateful day. They truly treat their customers like family.

Ma
Review №24

Crescent Garage always does a great job. They are reasonably priced and Steve always takes care of me.

T
Review №25

I took my vehicle for a few years to this place for oil changes....I knew I was overpaying, but it was convenient. I then needed to get my brakes fixed....I got a total of 4 quotes and they were more than double all of the other reputable places. They also told me more than a few things were wrong that needed should be fixed and none of the other places stated the same. Stay clear unless you do not care about $$$.

An
Review №26

Rob and Steve are great! Been going to Crescent Garage for a long time now.

Do
Review №27

Always dependable, professional service. I trust these guys to tell it like it is.

Gr
Review №28

Very professional and upfront with what needs to be done and pricing.

do
Review №29

Dec 2020, Rob Vicelli bought Crescent and he selected it because as the previous owner, Moe, he and Rob have the same ideas for service quality. I’ve been using Rob for my car service and repair needs for years- never disappointed, always a great experience.

Ti
Review №30

Outstanding service...Steve is the BEST!

Ti
Review №31

Crescent Service Garage does a great job of caring for my cars and me. Moe and Steve are friendly and knowledgeable. They do a great job of servicing and maintaining my vehicles. They have also been proactive in identifying problems before they become a major issue. I have been bringing my cars to Crescent Service Garage for care for the last 30 years. I have been well satisfied with their care and highly recommend their services to others!

Pa
Review №32

Rob is extremely knowledgeable, winning an ASE nationwide award a few years ago. All my cars come here, and Im not nearby!

Pe
Review №33

Awesome service at a fair price

Ci
Review №34

Rob is the best!

De
Review №35

I always take my car to Rob’s Automotive because I know that I can count on them to do the job right. They are always friendly and courteous. I recommend them to anyone looking for a good mechanic.

An
Review №36

Robs automotive at Laramie and Roosevelt has been my automobile repair shop for over 10 years! Rob and his team are professional and do quality work. Their prices are fair and they are prompt. I trust their diagnoses and Ive not had any problems with the repairs made. My cars have lasted a long time and are running really well, in large part thanks to Robs automotive. I highly recommend!

St
Review №37

This is my choice, they are great with cars and very nice with there customers.

Do
Review №38

I had an excellent experience with Crescent Service Garage. I was having issues with the battery in my 2001 Toyota 4Runner. I dropped the car off during after hours and received a call the next morning from Steve. He and his team diagnosed and fixed the issue. He was thorough, helpful, and professional. The car was ready that evening for pick up and everything worked great. Ill definitely be bringing my cars back for future service. Thanks for a great experience!

Ru
Review №39

I always get great service from these guys.Fair prices also.Paul’s a very nice guy (everyone is).

Ma
Review №40

I cannot praise Crescent Auto Service enough. Since I began using Crescent, I have not ever questioned the integrity, honesty, and fairness as well as the excellent professional expertise of the staff. The service and the necessary repairs have been of the highest quality. It is a real satisfaction to be able to trust an auto repair service so completely. All of the staff have been courteous, friendly, and go above and beyond basic expectations. My 21 year old Suburban still serves me thanks to Crescent. Wishing I had used their auto repair service years ago, but now I know the difference.

St
Review №41

Crescent Garage provides excellent customer service! They take care of all of our vehicles and they are our first choice every time for repair and maintenance.

Na
Review №42

Took my car to this facility because my heat was blowing cool to warm air. Problem was a clogged heater core. These people are very nice, friendly, professional and accommodating. This was my 1st visit and Ill DEFINITELY be back. Thank you Paul to you and your crew, my heat feels like a sauna. Very honest, stand up people. Thank you again for a WONDERFUL experience.

Sa
Review №43

AMAZING place!! Very patient and understanding. I am not from the area and two weeks ago before taking a flight the oil pressure light came on in my car, not wanting to miss my flight I just parked my car and left it as it is. I arrived today and needed someone to give my car a look before I began my three hour drive in case something was wrong with my engine. Not only did they check my engine but also my tired. Thanks to them I had a calm and peaceful ride home. Would recommend it to anybody :):):)

Je
Review №44

Had a tar stain on the window after parking the car under the train. They cleaned it up for me. Just because they are awesome. Thank you guys for always being outstanding.

Do
Review №45

Customer service and quality is great.

Ja
Review №46

Great shop, wealth of knowledge, and fair pricing. What more can you ask for from an auto shop.

Ke
Review №47

Excellent service. Moe, Jim, and everyone else at Crescent work extremely hard to provide you with all the necessary information when your car is serviced. They go over your bill as well as explain other items which may need attending to in the near future. They try to keep your costs down by not adding additional items you do not need. Their prices are reasonable and the work they perform on your car is first rate. Super nice people that will go out of their way to help you with your car.Highly recommended.

JM
Review №48

We have been bringing our cars to Crescent Service Garage for almost thirty years and have always received excellent service. When we have experienced unexpected problems, the folks at Crescent have made every effort to accommodate the repairs in their schedule. When recommending repairs, they readily advise if there are any that can be safely deferred. We trust, and thank, Moe, Steve, Jim and the rest of the crew for their consistent, quality care. It is a comfort to know a shop we can count on.

Ma
Review №49

Theyre so great here, highly recommend this place!

Fr
Review №50

I have taken all my repair and maintenance work on old cars and new to Crescent for about 25 years. These guys are good mechanics. There are lots of those. Whats exceptional is their attitude. They dont try to sell me unnecessary work and theyre outstandingly helpful about all the peripheral services.

Pa
Review №51

My husband and I have been taking our cars to Crescent Service since we moved Elmhurst. They always treat us with friendly, and honest care. Their services are timely and professional and questions are always answered promptly and thoroughly. I would recommend this business highly.

De
Review №52

Very satisfied with Crescent Garage. After calling around for a simple repair, just a trans shifter interior bulb replacement. At first all the other shops did not really know what i was talking about or a sky high price. Then when I found Crescent, Steve ordered the bulb from the dealer, set up the appt. and done at a great price..! Now I know where to go first!

Er
Review №53

Impeccable services. I bring my car here for repairs and oil change. They have very honest staff and prices are very affordable.

Di
Review №54

I have been a customer for many years. Moe and Steve are fair, honest and knowledgeable. They have helped me many times over the years and I know I can count on them!

Ma
Review №55

Dependable, honest, friendly service. My car runs well after a service appointment with Crescent.

Ja
Review №56

Ive been taking my cars (past and present) to Crescent Service Garage for the past 20 years. Great service from Moe and Steve and all the guys. I dont know a whole lot about cars so its really great to have mechanics who I can completely trust!

Ed
Review №57

We have been using Crescent Service Garage for many years. They have always been there for us when we needed them, doing a good job at a reasonable price. I highly recommend them.

Ka
Review №58

Trustworthy. We would never go any place else.

Ra
Review №59

Service at the counter was so nice. They were friendly and very accommodating. They worked on my car in very reasonable time.

Jo
Review №60

Our family has been going to Moe and the guys for at least 25 years, and for my money theyre the best and most honest mechanics around. After my dad died they took great care of mom and her old Lumina, which at 22 years of age is still running great, in large part thanks to the guys at Crescent. They are one of the few mechanics Ive ever gone to who are a pleasure to do business with.Thanks for decades of great service!

Ka
Review №61

I can always count on honest, prompt and professional service at Crescent. Whats more, these guys will do their best accommodate my wacky schedule. Theyre just awesome!

Ph
Review №62

Definitely the place to go for auto AC

Bi
Review №63

My family has been customers of Crescent Service Garage for at least 15 years.We have four drivers and four cars. Moe and Steve treat us with courtesy and reasonable prices. The cars have always been serviced and ready for pick-up on schedule.I trust them to do what is required and to call me if they find something of special concern that needs their attention and service.Crescent Service Garage gets a 4 star rating!!Bill DeRonne

Se
Review №64

These guys are great! Honest and go about their business with integrity.

Ke
Review №65

Great service and very honest

Da
Review №66

We have been taking our cars to Crescent Service for over 30 years. They are, in our opinion, the most dependable and honest mechanical shops we have had work on our cars. I recommend them without any reservations. Dan Heintz

Sa
Review №67

Top service with a smile, always! Moe and his crew take good care of our cars; in a world where finding someone trustworthy is getting more difficult all the time, we are never worried when we bring our cars to them!

Wi
Review №68

Fantastic service been taking my cars here for years recommend

La
Review №69

These guys are great. Honest, fast and extremely service oriented. They are always our go-to service station for all of our cars - older and new. They look forr the most effecient way to fix an issue and keep you informed throughout the process. You cant go wrong with them!

Da
Review №70

Honest auto mechanics that tell you the straight story and wont make you replace or fix something until it really needs to be done.

To
Review №71

I have had multiple Service appointments at Crescent and always left happy. They are an honest shop and do great work, even suggesting when certain maintenance can be delayed. While they do not know it, I have an automotive engineering background and they have never tried to sell me repairs that were not necessary.At one point, I had a VW Passat that was leaking oil. After discovering that the turbo charger was also on its last legs, Moe asked if I still wanted to do the repair or not because I would be putting in a lot more money into the car than it was worth. This is an honest shop you can trust.

Me
Review №72

Auto shop knowledgeable on maintenance of car & light duty trucks

fr
Review №73

We have been dealingwith crescent service for many years.. have even brought new car there instead of going back to the dealer... friendly service always willing to help

na
Review №74

Very expressive for food and service

ll
Review №75

They take good care of me and my cars.

Di
Review №76

After living in Elmhurst for 3 years, I found an auto repair shop that I trust and have confidence in - always excellent service! Thank you!

Je
Review №77

I had them do a used car inspection and they included obvious things in the report like drivers seat is torn. While they did not find that only 2 of the 4 brake pistons were working. Crescent Service Garage charges high prices while giving you terrible service.

Sh
Review №78

Awesome place

Ki
Review №79

They are always helpful and professional!!!

St
Review №80

Great service.

pw
Review №81

Good friendly service

Ju
Review №82

Fabulous customer service.

Ni
Review №83

Simply the BEST!!!

Ar
Review №84

Crescent keeps our Saturn working well.

An
Review №85

Excellent service, I have not had any problems after my car is fixed

Information
26 Photos
85 Comments
4.9 Rating
  • Address:111 E Crescent Ave, Elmhurst, IL 60126, United States
  • Site:https://cresentservicegarage.com/
  • Phone:+1 630-941-1777
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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