I had Erick help me out today and he was very friendly and gave me lots of information and was very detailed. Great service. The time is a little longer than I had hoped but it was an estimate. He called me a lot sooner than i expected!
I recommend it to you
Recently took my Land Cruiser in for a diagnostic. The Technician Bill diagnosed my problem fast, and gave me solid advice. Very smart man, and a sound gentleman. They did charge me an 80$ diagnosis fee, but if you can’t find the problem, it’s well worth it. Take it to Bill the technician there. John the service man was of great help too.
Great Service as always
Toyota is a great brand and this dealership lives up to that with the quality of their salesmen. Very helpful in getting you into the right car. No run around and they dont play games. Id buy another car from here.
The elmhurst location is the #1 WORST Toyota dealership in the country. The facility is sub-par. The service advisors are lacking knowledge and the parts dist sales guys are greedy and have an imprinted upsell business approach.After 6 Toyota vehicle purchases and several parts orders, I have yet to find a more unprofessional, dishonest, and inconsiderate group of staff members within Toyota. Corporate office has documented the ongoing complaint list for elmhurst and has sent several suggestive communications to their GM; corporate even mentioned elmhurst as being notorious for complaints. . I personally spoke to the service manager and tried to reach the unreachable General manager with no luck. If professionalism, honesty, friendliness and customer loyalty are words that resonate with what you look for in an automotive purchase or maintenance - run away - look elsewhere. Go to midtown Toyota. We’ve purchased 2 suv’s From them and lane Gibson runs a clean outfit at midtown.Lane Gibson midtown Toyota
Excellent service experience, much better than the Lombard dealership.
Simple oil change with a Tuesday 9am with appointment took over two hours.This happens every time with appointment, I could only imagine if you don’t have one.