Ive driven down to this shop for over a year, their operation hours fluate but all you need to do is call ahead to verify. This pandemic and the big tobacco companies are the ones making it hard to Vape, not the store. Still awesome still waiting for them to be able to ship it to the Alamogordo NM area.

This place used to be legit but the owner and staff got pretty sloppy and disrespectful. Customer service has lacked and they lack products as of lately. It doesn’t even feel like a vape shop. Something happened to this place cause it went down hill

They didnt update store hours on google. It said theyre open till 8pm and Im here at 7:30. Edit** apparently its been like this for awhile

Dont know exactly the name of the guy with the long white beard, but his customer service was absolutely poor and disrespectful in his body language and his way of talking to people, I almost didnt buy my need from vaplocity 2.0 because of him, and because of him I will never return! If this place plans to get better it needs way better customer service!

Place listed as open but was closed. made the whole trip in vain

Moved back to ELP and Barry really helped me out. Gave me great info that I didnt even know and i have been vaping for 3 yrs. Great service and I highly recommend this shop. They let your test the diff. flavors definitely going back.

No joke, this is easily the best vape shop Ive been to and I travel often so Ive been to many vape shops around 9 different states. I was bummed at first about them not having the juice I normally get, but they did an amazing job taking their time to make my juice just the way I like it. the pricing is great as well as their selection of products. The staff are really friendly also. Ill definitely be going here while Im in town.

As soon as went in they greeted and helped me out. They knew and had exactly what I was asking for. Their range of juices blew my mind. I am definitely going back there every time.

The store itself is clean the staff is helpful. However I make my own vape juice. I am traveling so I had to stop to buy Vape juice. They do not sell premium juice it only cost me about $3.00 to make 120 meals juice. They sell their 60 meals for $45. I havent done the math yet but thats about a 700% markup. I dont even sell my vape juice for $30 for 120 meals at a 300% markup. The flavoring was weak so Im assuming theyre buying their supplies from the company out of Arizona. Which sells poor quality ingredients. So this is Extreme price gouging.

This place has few products, its dead, in a bad location and it seems like anyone who knows jack about vapes hates it. I walked in and gave it a chance within two seconds of talking to the old white dude who talks condescending i left. I asked to look at a mechanical mod, he asked me if i knew what ohms law was and i said no. Rather than explaining it he told me he wasnt going to sell me the product. I asked to look at it, but i guess this isnt america.

I absolutely love coming here. They are very friendly, attentive and make sure you are well taken care before leaving the store. They are always happy to answer any questions in person or overthe phone.

Went today for the first time cause I always saw them around. I usually ordered online cause prices were cheaper but I have it a shot. Called about 10 min ahead of time and asked if they could have a bottle ready for me cause I had a class soon. Walked in, and got out quickly. They were super nice and wandered my questions about selections. Will try the juice soon. It’s De-Ja. 0% nicotine :)

They are the best... they will take care of ueveryone is always so nice to me.. i ask alot of questions, and they answer everything... i wish i could give them 20 stars

Awesome customer service definitely come back to this place... s/o to the guy with long hair for helping me and gave a excellent customer service 🤜🏻🤛🏻

They have the largest selection that I have seen so far.. The staff is highly knowledgeable! Their juice is delicious too... I definitely will be returning back when I’m ready to upgrade my vape

This is the best service Ive had at a vape shop. The staff is very friendly and the prices are very fair. I came from out of town and needed to buy a battery charger The employee behind the counter helped me out and got me the right charger I needed. Very good customer service. I highly recommend it to anyone that needs some vape stuff.

Great experience every time I go! The five star rewards program is awesome with discounts & makes every dollar worth spending with such a great give back on purchases. Daniella is my favorite rep! I walk out more educated about vaping every time I go in! Recently converted my mom & as a beginner to vaping Daniella was more than great & informative! My mom will soon be a pro! Thanks Vapolocity!

Im new to vaping and its a little bit intimidating not knowing all the terms used and such. The staff were extremely helpful and knowledgeable, and they took the time to answer all my questions and address any concerns I had. Even though the shop was crowded, I was attended to like I was the only customer in the store. Overall great experience. I highly recommend them. I bought the flavor of the day Cherry Berry w/20% nicotine, its awesome.

Walked in to buy juice, was talked to rudely by an elderly intellectually handicapped man, was my first time to this location. made note of how the last juice i had purchased, tasted a bit off, he then commented that without the juice bottle i can get you anymore. as though to imply i was asking for a free handout when i was just making note so that when i bought the new juice he could make sure everything was ok and aware. after buying more juice was still talked to rudely and in a condescending tone, will never go back to Vapelocity again, was a regular customer at the one downtown, 5 star and all that. Rather order online @ShijinVapors, cheaper better flavors no brain dead customer service spazzs to deal with

Very helpful! They have amazing people that work there. The ability for nicotine variation is awesome.

Bottom line, theyre simply unbelievable!!They will go out of there way and help you with any challenges or situations you Will have!! The owner is by far the best!!Dont ever think to go anywhere else!!

Best cape store in town. You want fresh awesome juice this is the place. Do you have any vaping questions ask these guys. I love this spot great people greatest store in Texas

Ive been a customer for about 5 years and I gotta say that they are hands down the best vape store Ive ever come across. Customer service is A1, and the juice is on point. I would definitely recommend them to my mother. 🤔 who doesnt even vape..😤They rarely make a mistake but if they do they are quick to fix the problem however necessary.I kept renwicking my rda, unsuccessfully since it kept spontaneously combusting. I walked in the shop and I was greeted with smiles and expertise. They even educated me on how I can avoid the problem in the future.so basically, I created a problem for myself, they not only fixed my problem, but they even reimbursed me by replacing my juice, wicked my coils, and made sure I left with a smile.It really doesnt matter who you work with, they all love their jobs and it shows. Not many people can meet someone they have never met, carry a good conversation, and hook you up with some sweet deals.

I usually go to the one in the NE, but my first time in this one and I was throughly impressed. The store is gorgeous and the staff was so helpful. They were very knowledgeable, and knew exactly what I needed. Definitely returning to this location in the future!

Ok if u need something quick. No premium juice but if u dont mind guy in back mixing ur liquids to save a few bucks good luck.

Really nice, professional, best vape shop in the city prices are unbeatable. Will definitely do all my business here from now on 😊😊😊

Good staff. If youre new to vaping, its great place to start. Once you get the hang of it prices are good bit cheaper online.

Ive been coming to Vapolocity for a few years now. Even when Ive moved to Denver and come back, I always go straight here. This place is seriously great. Its very clean and sanitary. The atmosphere is welcoming and they decorate for holidays like Halloween which is cool. The employees are absolutely the best! The guys always help me when I need it and sit there and help me pick flavors when I want a new one. And they go out of their way to solve it when you have an issue. Most importantly they are fair and treat you like a friend, not just a customer. Best vape shop in EP by far.

I see all these glowing reviews about how awesome the staff are, but I wonder how many of the authors would change their minds if they witnessed what I saw take place there yesterday. One of the employees was being very rude to another employee who was obviously new. Im not saying the guy didnt deserve to be scolded for whatever he did or did not do, but it should have been handled privately. Creating a scene like that in front of customers is inappropriate and unprofessional. Everything else about the store is great, but this was such a buzzkill that I do not think I will be returning here in the future.

The best smoke shop I have ever been too! They are very nice and helpful and their prices are affordable.

This place is awesome. Helpful and prices are reasonable

Excellent service, VERY knowledgeable and everyone is extra kind! Thanks guys!

Excelent vape shop!! Great variey of flavors and they have their own vaporizers if you wanna try a flavor, they only thing i would recommend you guys is to change your tanks because i taste like 5 flavors and i didnt percieve the flavor and i tried the one i bought and it tasted like 5 times better thats when i realize they have a very premium e liquid!!

Google maps states it open at 11am its 11:45 and they are still closed.

I have been to vape shops in 4 different states, and at least 10 cities, and the vapolocity stores go far and beyond all other stores anywhere in terms of service, flavor selection, and customization of those flavors. A must try, go and find a flavor you like or get a 50% off flavor of the day which are really good most of the time. A++

They built me an rba and taught me what I needed to know. Friendly and knowledgeable staff. Very happy with this store.

I went in to get a build today on my RH RDA. And the guy who built it was very knowledgeable about RDAs stressed battery safety and gave me a battery case because I had my batteries in my pocket with keys (Un smart). So I asked this guy to build me a .40 ohm build and first try. 4 on the DOT I dont remember what his name is but he had a tattoo on his face if you guys ever stop by ask for him

Great guys. They made a minor mistake in an order and gave me a free bottle of juice and a discount. Theyre fair and care about their job.

I got a good ads vape and some bomb ass juice from here. Plus the service was fast and helpful and got everything I needed for a good price

Great customer service here!! Great atmosphere!! If you guys ever get the chance I would love if you guys would make borealis one of your flavors, its my all time favorite!!!

I dont know a lot about vaping but the sales person was easy to work with. Told her what I was looking for and she directed me right to it. I was in and out in five minutes and the pricing is very fair.

Not gona lie, hated this store at first. Ran out of batteries traveling from Houston to Vegas and did not like the service. On the way back I stopped again and talked to them, the guys made everything OK with the batteries and service. They ended up getting a custom made juice I love and am now addicted to it, this is now the only juice I buy and have it shipped to Houston. Thanks yall! Keep up the good work!

Amazing staff and great product knowledge!!! Everyone greets you with a smile and welcomes you to the store. Its great to see customer service at its best!

Very good flavors, great mods great everything, the service is awesome never leave unhappy

They are friendly and everything but if they make a mistake and younask them to fix it they decline. I just got a Ejuice from them and i ask for a 3nand they gave me something stronger and i ask them to change it for a 3 they just said they make no mistake

Great place. Great Flavors. Great Staff. Cant complain. I visited another vape shop in El Paso during my stay. Vapolocity was hands down, 100% better.

Ben Williams Jewelry lived up to its reputation of courtesy and service! I recommend Dee and Betty to everyone needing gifts or personal jewelry.

I was surprised by the great customer service and the quality of the juice available. I will definitely be going back

Dopest shop in all of EPT. Very helpful and good service. I recommend you visit this shop. Why smoke when you can VAPE...

Outstanding Vape Shop their customer service is second to none friendly knowledgeable staff and the largest juice selection I have seen anywhere in El Paso not mention the devices and hardware THIS PLACE IS A MUST SEE!!!!!!

Great service best flavors for really good prices.will continue to buy juice from them when i leave el paso

Good guys, great service. They make you feel at home for people beginner vapers and pros.

This sides guy is on something because this place is THE BEST IN VAPE SHOP IN EL PASO

Best vape store ever cool worker and great producs i went like 3 times a week !!!

Awesome staff and awesome juice. Will stop any time Im in El Paso.

Great shop Very friendly staff and cheap premium juice cant beat it get here now!!!!

Very cool and helpfull as can be always learn something new great juice

Awesome selection of all the good stuff.

Best vape shop in El Paso hands down.

The staff was friendly and very professional. They do need to upgrade there vape mods for samples.

Good attention, and good prices.

They blocked me on facebook for no reason!

Awesome juice and great environment to vape out

Great customer satisfaction

Thank you!

Fast service

Excellent

Cool place