Ordered online. Was ready in an hour. Saved $20. Happy camper. Staff was pleasant and knowledgeable.
Was able to find what I was looking for, but the employee that helped me was extremely condescending and treated me like I was stupid.
I traded in some of my sons old games here and we managed to get three different ones with the credits. It worked out well.
This is by far the best GameStop in the EP area. Customer service is great!! Starting from the top (Management: Danny) leading to there employees.Danny is professional, and eager to listen and take care of his customers. I appreciate his help with my scuff controller warranty. Continue the GREAT WORK Sir! Thank you!
The man working here was rude and condescending, looks at you like you’re stupid for asking a simple question
Man working today was so rude and dismissive. Took my money to Best buy instead. My advice.. if you dislike your job so much find another one or control yourself around customers.
Came in for a simple question on an exchange. The supervisor just looked me up and down and asked who sent me to his store which I replied the location . Then he continued to question. Why. I explained then he said I needed to go somewhere else.
Its sad to see that Gamespot wont let you sell a game because your ID is expired. I work at a gas station and we are allowed to except expire ID for age restricted products during this time due covid 19.
I prefer this location over other GameStop at El Paso. The staff is simply super cool, Jesus is knowledgeable, Monica is very polite and everyone else greets me in a welcoming way.
Every time I go to GameStop, the staff consistently bothers you or tries to sell you something you do not need. I prefer to buy my items and leave without having to hear a sales pitch for something unrelated. GameStop has never treated their customers or their employees well. I now avoid GameStop at all cost. Do not trade in games here. They will rip you off and only give you a few dollars for a game you spent $60 or more for.
Amazing staff ! I won’t shop at any other location anymore. I love to go buy the latest games for my husband and being that I’m not the knowledgeable gamer they walk me through everything and give awesome advice. I go so often they recognize me now and it’s like shopping with friends!
The employees are always helpful whenever my family and I have gaming questions. We are always told about sales taking place during each visit. This isnt the nearest GameStop to where we live, but we like it better because of the helpful and polite employees.
Very friendly staff and great game selection. There are lots of collectibles at a great price. Always my favorite store for the geek I am
Went there to sell old NES games, was greeted and helped. Made good money on the games and the customer service was amazing.
Jesus gave us amazing customer service! We were greeted with a friendly hello as we entered. We went to preorder a game and he notified us of a previous event they had for the game when we finished our purchase he gave us an awesome airfresher of crash bandicoots face!! So excited for the game and happy with service!
Gamestop tried to scam me by putting extra charges when I was buying a game, by putting a preorder and a pro card and acted as if I wouldnt notice. On top of that, they told me that they didnt have a new copy of a game I wanted, but when the dude opened the drawer, I saw more than 10 of the new game I wanted, They make all thier profit from used game sales thats why they use that excuse and say they dont have extra copies. Never going to a gamestop again, hopefully they go out of business sooner that I expect. This business needs to die.
Some of the staff is welcoming, but I was unlucky enough to get the one employee that was just tired of his job and gave me a really negative attitude for just asking if they had the super smash bros nintendo switch edition and he just responded with just a negative tone that they didnt have it without even looking at me and didnt even offer to look up if any other gamestop had it. So I just left to store and bought it at walmart.
Great service very respectful.
Polite staff. however, during a trade I ask them to put ALL the credit towards a pre-order that would give me 40% extra, instead they put the credit on a pre-order that I had not pay full and then the rest on the pre-order that I requested. They already did this to me twice, ignore what I want to do with my credit and put it wherever they want.
Came in to sell two switch titles. It was pretty smooth and fast.
Nice clean store Daniel was really helpful and friendly!
The staff is very knowledgeable, friendly, and very helpful.No hassle with returns or exchanges.Probably the best Gamestop in El Paso.
Everyone is there to help you. If you dont know how to choose between consoles or accessories, just ask.
Didnt have the Nintendo nes classic
I always buy my games at this Gamestop location......The staff is very friendly and helpful.........!!!They know what they are selling.........!!!!
Bad customer service
Great/fast service and great employees.
Other game stops have more options.
The assistant manager was very helpful
Great service, employees are friendly!
Staff is friendly and helpful.
Expensive
Great customer service!!
Gamestop is amazing
Like any other gamestop
I just bought far cry primal for 60 dollars and found out that its only worth 30, they sold my money, its the normal edition not apex or premium or digital or day zero edition its just the normal one
Friendly and helpful staff
Cool store
Its a game store.
Cool
Ok
Great service
Its Good
I like it
Awesome!!!
Good
Awesome
Here you find all the games for young children and adults I recommend them go and be convinced what I say
Lots of variety
In this place you will find everything you need for childrens games
Good shop
Very kind
Good place to look for new and used video games.
Normal prices
Best shop
Like any other Gamestop
Excellent
Live the videogames
If I found what I was looking for!