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Media Exchange
9155 Dyer St, El Paso, TX 79924, United States
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Media Exchange
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A1
Review №1

Good prices on video games and movies wide selection of DVDs. My only issue is the warranty on the consoles, they only offer 7 days, which is the only reason why I dont buy any consoles or electronics from here.

Lo
Review №2

Really pleased to find multiple DVDs/Blu-ray’s here, when I could NOT find them anywhere else! Movies were super cheap, came in a sealed packaging, & worked perfectly. I had a great experience and I was able to find old movies from my childhood. I would highly recommend visiting this store!

Ja
Review №3

Love this place! Affordable DVDs and blu-ray releases. Wonderful selection. Better than Amazon in most cases.And very friendly staff too!

Di
Review №4

This place is great! As soon as I walked in, I was greeted by amazing employees. Everyone was enthusiastic and willing to help me. I am barely getting into video games and a nice employee name Rick helped me decide on what game to buy. He was kind, friendly, and so knowledgeable about video games. I really liked that he answered all my questions and I did not feel judged. Also, the prices are great! I 100% recommend coming to this place. Will be back soon!

Da
Review №5

Love coming in here. The guy who helped me today was very informative, awesome service. Also, tons of switch games!

Th
Review №6

Helpful staff and nice selection of used games, movies, and electronics! Has a sense of humor as well

El
Review №7

We always come here to get anything we need for our video game consoles… they have games consoles,games, phones, I watches, posters, phone cases and they buy your items to love coming here

Fr
Review №8

These types of box stores are still a gem. In a world full of buy it now and same day shipping, this store survives.It is always well organized and feels clean.

Ma
Review №9

The place was great. They have awesome posters and a wide variety of videogames and systems. Definitely will be spending some cash there!!!

ni
Review №10

One of my favorite shops in town they give you better rates for your electronics than any pawnshop and or eco atm but buyer beware since it is used items well sometimes they tend to be faulty but hey they just started selling computers and doing minor repairs on iphones .

Ja
Review №11

Bought a phone and was told I have 14 days to return. Got a better deal somewhere else and when I brought it back to return it the worker was rude and insulted me then lied to my face on their policy. Don’t purchase anything $100 and up if you have the thought of returning it. They’ll only buy back at half price or lower.

Cr
Review №12

Not a great selection, tried buying a used control as well and it was broken returned it and was given a control with buttons that were sticking so decided just to buy a brand new one. Dont buy used here, also their new controls didnt have warranty so beware. You could get better deals at gamestop. The staff is good and friendly though.

Ro
Review №13

If you want to buy or sell DVDs and gaming consoles, this is the place to go! Theres a good selection of games, movies and tv show collections, and they have some cool wall posters in addition to tin signs. This place also had movie posters and canvas on each wall throughout. If you like cell phone cases, they also have a wide selection of those for your hearts desire.

Da
Review №14

Im an old gray haired man. The folks here go above and beyond! Service is the utmost priority! This is my second visit in several years. Both times have been enjoyable!

Bi
Review №15

I gotta give this place a 5☆ rating. You just cant go wrong by coming here. They have it all at low low prices and also theyre much more fair than GS or any other gaming store or pawn shop.

Da
Review №16

Great selection of new and used video games, consoles, and movies. Also has good wall art and posters.

An
Review №17

Nice plce but dont pay back the right amount for games.

Ch
Review №18

Well first you would need to hire me I am available and I would let you in on my input on what I would do to make it better rating for me customer services needs improvement have your staff be more enthusiastic about work and smile greet the customers be respectful for I know I read all these other people have great reviews on the starter but I mean I walked in and no help I wish I had to chase down a worker to actually help me and he told me he was too busy doing anything because he was sitting down on this well I you know I think I deserved better customer service appreciation so I just left and did not buy anything

Ma
Review №19

I’d give it 0 stars if I could. Their return policy is dumb. Don’t buy anything new here they won’t let you return just give you the same product. Even if you changed your mind about the game. Very rude staff honestly the times I’ve been here.

Ch
Review №20

Great prices and great staff! Love coming here, always so helpful and quick.

Ni
Review №21

They do prices based on inventory, y’all will appreciate the heads up. They will tell you their prices are sent and they’re not, thanks Ians

E
Review №22

You can always find movies here that are not in stores. Just picked up cars part 1&2 for my son & dvd is in great condition! Great place!!!

ma
Review №23

Always great stuff when I go, fair prices and always a good variety of things

An
Review №24

Been going there since it was hollywood video and had game crazy in the corner. Seems like forever ago now.

Jo
Review №25

They have a lot of switch games. Pretty cool.

Uz
Review №26

Rip u off want brand new working stuff for used price and if its used and theres a slight problem they wont buy it

Is
Review №27

Fair prices on pre owned stuff, nothing special. Good environment

J
Review №28

Good selection of movies &prices... just bummed, 2 series I was looking for- you actually had... but were missing season 1 for both.

Ca
Review №29

Best place to buy games

Ar
Review №30

Awesome service, attentive employees

Ca
Review №31

Went in this morning for some movies and it was a very chill environment. Great selection on movies

Da
Review №32

Fair pricing on trade in electronics

Is
Review №33

Never buy cell phones from this place!!I purchased a samsung galaxy A21 which according to Samsung corporate my cell phones device should not have been sold in the USA. I was told that the phone they sold me was not made for USA network.Unfortunately samsung did not want to honor the warranty because my phone was not for USA network. I return to Media exchange and ask to speak to the manager. I explained The situation and he did not even attempt to fix the situation. Please be careful where you buy a cell phone!!!

Ca
Review №34

The good thing about this store is that you can get them to order you movies you cant find at other stores

La
Review №35

Your welcome I love my ps4 and my games thank you your employees are really nice

Ju
Review №36

Bought my daughter the ProMax for making good grades in high school!!

Vi
Review №37

Great store, friendly staff

MD
Review №38

You can shop used items here or they can buy you your electonics consoles lik xbox or pst 4 and 5.

ca
Review №39

I buy my games there all the time n my wife likes her batman poster to....😁

Er
Review №40

Couple days ago I tried to sell my Samsung Galaxy S21 ultra from T-Mobile I drove all the way there just to tell me they are not able to buy it because of the policy that have. That policy needs to be changed or something.

An
Review №41

Polite employees. All prices for electronics posted. Good deals on everything.

Le
Review №42

Didnt go there.

Re
Review №43

Ive been here 10 years and never been to this place. Definitely a hidden gem. I was looking for a new piece of equipment for my office and found exactly what I needed and quickly. The staff was very helpful and gave me the right amount of knowledge to help me make the best decision. And the price was very good. I will definitely be back.

Ce
Review №44

Pretty good, been coming here for yearsI wish they had some older console games though

Da
Review №45

Super friendly service. They were helpful in answering any and all questions while still demonstrating a balance of selling without pushing. I am definitely coming back.

A
Review №46

I went I there for a newer phone. Got what i wanted for a decent price considering how much more a new one was. Happy with my purchase. I have gotten other phones from there and they have turned out well. Make sure they check to see if the phone is locked before buying. Over all satisfied.

Ju
Review №47

Great customer service

An
Review №48

Good if they let you sell.

Ru
Review №49

Best place to get your electronics, games and movies,, not only that they have the best posters around....

Ma
Review №50

The workers are always nice with a positive attitude no matter how tedious the request is and they always tell you if they dont have an item where you can find it

Th
Review №51

Bought incorrect product on advice of staff, when I realized and attempted returning it I was informed I should have done my own research... Do yourself a favor, if you want something become a whole entire expert on it and go directly to manufacturer/distributor; these crooks will tell you anything to take your money...Perfect example of Media Exchange customer service; had yet another opportunity to turn a negative into a positive & show everyone how hard they work to keep their customers happy but instead chose to respond with sarcasm & deny responsibility...It’s The Culture Exchange by the way, “laugh out loud,” how unprofessional, I see where your employees get it from @Media Exchange (Owner).

Ni
Review №52

If you are a movie or video game buff then this place is perfect for you! Friendly staff and loads of media to choose from at great prices.

Mo
Review №53

I really liked it, they have a great variety of games and posters .Prices are fair too.

Fe
Review №54

I know they are trying to make money 💰, but so Im I, they have no customer service & not very helpful.

Me
Review №55

Love it here we buy all our DVDs here. They have DVD and blue ray movies some at very cheap prices .99 and up depending on the quality of movie...but if u like collecting movies like we do u will find what youre looking for here. Some movies they dont have but we come at least once a month and find new movies all the time.. they also have posters gaming equipment and games and phones.

Le
Review №56

Good people, prices are ok. They do not deal with x box 360 anymore, although they do still have x box 360 games at half off.

Da
Review №57

This place is absolutely the rudest place if you are not in acertain age demographic .I had been saving for a game system and had about 2500.00 to spend they were so rude to my wife and Ithat I decide to take my business elsewhere.There prices are higer than normal and staff is absolutely aloof when dealing with older customers.I will never go there again.

Ja
Review №58

Rather buy it new... prices same like at the store. No bueno 👎😒

Ma
Review №59

I have bought a iPhone two years ago from this store and it worked perfectly fine. However with these new expensive prices, you might as well go strait to a authorized dealer! They are selling products only 5 bucks cheaper than big box stores. How is that a bargain for refurbished products?

Di
Review №60

Awesome spot. Reminds you of good ol blockbuster days.

Ri
Review №61

There one time I went to buy mass effect 3 and they had it and other games plus they had sometimes PS4 console plus PS5 games

Sy
Review №62

It has alot of Movies...Alot of games for Nintendo Switch EXBOX...PHONES...Tablets...whatever ur Looking for u will find it.The price tells u NEW..USED...

Ph
Review №63

The staff knew exactly what I wanted and found it at a cheaper price.

Ad
Review №64

Always good variety of games and movies as well as other electronics. I had an issue with a game thankfully Erica was kind enough to found me a replacement for it. Thanks

Ti
Review №65

Employees seem to be in a bad mood, other than that good prices and good merchandise

Mo
Review №66

Love this place I can never leave without a handful of movies.

An
Review №67

Its a cool store for go get a nice phone with a huge discount compared to new. All their nice phones look brand new too, so I cant think of why anyone would want to pay for a new phone. They have all kinds of other nice electronics too. Not to mention all kinds of video games, movies, and even a ton of movie posters!

Ma
Review №68

Buy, sell, trade pretty much anything electronic. Dope gamer place.

Jp
Review №69

Employees are always helpful finding movies. They have a great variety of films. Reminds of good ol block buster.

An
Review №70

Friendly service

Ra
Review №71

Nice place

An
Review №72

Super clean..OrganizedGreat service. And fast !!!

Ni
Review №73

They have a not bad selection at decent prices. Some of the newer stuff is a bit pricey but they will buy old consoles and games

Je
Review №74

Nice people

De
Review №75

A good place to get movies and games for your play station game xbox or what ever you have they even have a wide selection of posters. Even the old stuff like star wars and Marilyn

Mr
Review №76

Went with my Son today. Purchased a phone case and screen protector. Great Customer Service. Clean store-I recommend this business! Will be back.P.S. Good prices too.

Ri
Review №77

Got all the good old movies and great prices

St
Review №78

Good store but New games are UNSEALED at new prices. 4 stars.

Sa
Review №79

Great collections

Lo
Review №80

This place in my opinion is better than FYE. Media Exchange has better deals on new and used movies They have good deals on games and consoles. By the way the layout is modern which is really cool.

Gl
Review №81

There are far and few locations like this. I travel from Phoenix to stock up on movies and games. They will usually have everything Im looking for in stock. Great customer service and options are limitless!!! Thx guys for all you do.

Al
Review №82

Dope posters they wont sell

Ke
Review №83

Looking for posters. Price too high.

He
Review №84

Good place to buy cheap used movies and video games and they have a huge selection.

Ju
Review №85

I really enjoy visiting whenever i have a chance. I can spend hours looking around at all the variety of movies they have. Brand new and used movies at a moderate to great prices. They also have all the gaming consoles, controls and games for your needs as well as cellular phones and other electrical devices. Their parking lot sits right in front of the business. The employees are courteous and willing to help.

J.
Review №86

Great place to buy used games and movies. I like to buy blu ray over streaming cause its better quality and the sound is way better than you would get streaming. Sometimes you even get a better deal. Support local!

Je
Review №87

I love it great working staff clean knowledgeable.

Pa
Review №88

Staff is always helpful and courteous

Ca
Review №89

I went with my neighbor I didnt buy anything

Fr
Review №90

They have all the new games and old games

By
Review №91

Won a prize off Facebook from this establishment

Ma
Review №92

This is a very great place to get your dvds an video games an great place to get your movie posters an game posters employees are very friendly you dont have to wait long for service i recommend anyone selling or buying to go to media exchange.

Mi
Review №93

I found some movies that I liked...good place

Ge
Review №94

Rude....and starting to get pricy. Goin to Gamestop. :( 🎮

Ja
Review №95

Really nice place!

Ma
Review №96

Really cool selection of games, movies, posters and electronics at a great price. The staff is very friendly and knowledgeable.

Vi
Review №97

Cheap quick and easy like my love life

je
Review №98

Was cool fast and friendly 🙂

Jo
Review №99

We enjoy browsing. Good prices. Nice additions for my movie collection

He
Review №100

These stores will always have a sweet spot with me. Unfortunately they are disappearing left and right. Not nearly as good as EntertainmentMart but still worth a look around. I used to buy old horror movies here.

Information
71 Photos
100 Comments
4.3 Rating
  • Address:9155 Dyer St, El Paso, TX 79924, United States
  • Site:http://mediaexchangedyer.com/
  • Phone:+1 915-757-1022
Categories
  • Cell phone store
  • Cell phone accessory store
  • Electronics store
  • DVD store
  • Game store
  • Video game store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–10PM
  • Sunday:10AM–10PM
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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