One of the worst experiences of not only costumer service but of quality and hustle mentality. Be careful with their pricing because it varies from customer to customer for the same screen. One thing that was done to me was I was given a higher price for a screen repair only (134.00) when it came down to payment I was told that they were going to add a screen protector for free yet it was going to show like I was charge on the receipt for inventory purposes (109.00 +25.00= 134.00) I didnt think anything of it because I was grateful of the tester I thought was being done for me.He told me he hated when people didnt take the protector because if the screen were to get cracked or damaged within the 30 days the guarantee would void. Anyways, the repair was fairly quick but right away I could tell the quality of the screen was subpar non the less screen was repaired and I was happy... at first, I even referred my friend to go get hers fixed there. Later on I started noticing little issues with the phone. one of the screws under the charger was not flush with the phone, I brushed it off as a minor issue, then I noticed the buttons on the Lock Screen werent as responsive, again brushed it off, a couple days later noticed the screen begin to lift from my phone, unfortunately my job hours are from 8am-8pm so I could not go until my day off, well soon after the screen begin to malfunctioning was not working. I sent a family member to take it to them with the original receipt for a replacement as the warranty was still paid with it being less than a week. keep in mind the screen had no physical damage, no dents no scratches or brakes. Well I git every excuse in the book and was told I could not get my screen replaced and best they could do is give me a discount on a new one. Well get this the friend I referred to help give them business, she was charged 109.00 with out the screen protector, which means the lied and sold the screen protector to me claiming it was free. I will never go there again and I will make sure to let everyone know that they are frauds and should not be in business. I hope you all think twice before going here.

30 day warranty and they make you pay up front. I trusted the reviews so I went ahead and left my phone. The phone started messing up a few weeks after the new screen was installed.. $180. it started getting ghost touches and got worse. I took it back and they said since its after the 30 days theres nothing they could do. Im a truck driver and stay out for weeks at a time. I barley missed the dead line for the warranty. Lesson learned.. buy a new phone

Lost a $1400 phone due to poor screen repair skills. 1 star for atleast giving me my money back. Hire some people that know what they are doing. Sincerely, guy with a useless broken phone.

Excellent customer service by Rene, helps me me out, with all my computer issues, very professional and fast service. Thank you so much

Great service, very professional. Big thanks to Javier Medina for taking care of us and getting my daughters phone fixed fast!!! AAA+++

They did a great job fixing my phone, I had a front glass, rear glass and LCD screen repair, but they gave me timelines that they failed to meet. Thats it, there work is good, but if they tell you a job will take 5 minutes, Expect 45 minutes. If they tell you the job will take 1 day, expect 3.

Alexa help me out today. She was exceptional and very helpful with all my questions. She did outstanding work!

If I could rate zero stars I would. Had to make 7 trips to this store for a simple glass repair because this store messed up my phone. I came to replace the glass on the back of my iPhone. Phone was ready the same day, yet after they “fixed” the glass, the flash on the back of my phone stopped working. I went the next day to let them know as I’ve never had issues with my phone before, and after looking through, they had damaged the part of my phone that controls the flash. They ordered the part needed to fix this issue, and told me they would call me when the part came in. They never called me. I ended up waiting a week with no phone call when they had told me it would only be 1-2 days for them to call me. I ended up going in person, turns out they never ordered the part, so they had to reorder it. Once they fixed the flash on my phone, my phone started restarting every 5 minutes. Took the phone back to the store only for them to tell me they had installed a faulty part. This part is associated with the flash and power button which is what was causing it to restart on its own every 5 minutes. Had to take it again the next day because they were closed at that point only to realize they had RECRACKED my phone! Now, they fixed the faulty part as well as the glass that they recracked, but now my Face ID isn’t working! I’ve NEVER had issues with my phone before I came to this store. Don’t waste your time and money here.

Caesar was awesome! Very professional and very polite! He also did a wonderful job on my phone! Thank you again!! I will definitely be coming back for any other issues and have with my phone.

Update: I used to love this place to repair my phones. No one could tell the screen was replaced. I paid close to $300 to have my phone repairs and the display is a little dull and the colors look off. I called to see what happened and they said all iPhone 11 and newer models will have this issue with screen repair and as long as the screen works they will not fix it.Val was awesome. Im always breaking my phones and theyre always the place I can count on to give me a fast turn around on the time it takes to fix my phone. One time I got my phone in 10 minutes. This place is the best!

If I could pick 0 stars I would. I brought my phone in at about 2pm to have the back repaired and the lady told me there was one phone ahead of me so mine would be ready between 6 and 7 and they’d call when it was ready. I called at 6:18 to check if it was almost done and they said it hasn’t even been started and that it would be done in an hour and a half. My husband went there at 7:20 and the lady told him they have to wait for the glue to dry before it’s done. They should be using uv light to dry it which takes 5-10min and didn’t, so they weren’t using the correct supplies. My husband finally got it back at 8:10 and there are still cracks and not properly glued down. I don’t recommend this place to anyone. Terrible service.

Omg this place is awful, they sell bootleg Iphone cases, their service is horrible and obviously have time management problems. DO NOT GO HERE!

No messing around here! got the job done when promised

Very good! javier was very nice and professional. good customer service!

Great customer service! Ruben was very professional and helpful. Recommend this place :)

My Google pixel had a broken screen. Phone works great now, but it did take them 14 days to fix it.

Super professional, fast and amazing work!Left my phone looking brand new! Cesar was friendly and very helpful. Knew exactly what he was talking about! Definitely will come back on future repairs!

Thank you Alex and Arian for the good quality and quick repair

Cesar the technician/clerk at this location has great customer service!! He is knowledgeable in the products and services he provides and helps you understand the repair being made. I left my Iphone XR for a cracked front screen and when i returned 30min later, I was very satisfied with the quality of work provided!! My phone works just as before but now it has a brand new screen!! Thank you Cesar!! Overall 5 stars!

They repaired my Samsung phone to like new condition after I broke the screen. They have fair prices and the work is the best! I wouldn’t go anywhere else

This place is great. All the staff there are very polite. Ive had two phones repaired by them on two separate occasions. And the phones come out looking great. They repaired one iPhone and one Samsung.

Horrible! I been a regular customer for this store for years. I’ve never experienced any problems in this site until today. Took my phone to get my back replaced, took the part of the phone to which I’ve always done that with no issues. They then advised me my phone would be ready in an hour. An hour passed by then I go check and my phone was not ready, apparently the the machine they use cannot use the part I bought. Okay no problem, use yours. Anyways, they tell me it should be ready in one hour. Then another hour passed by I go pick up my phone. My phone wasn’t ready again! They told me in needed to wait another 45 minutes. After the 45 minutes I get my phone and is all full of glue!!! NEVER AGAIN!!!!Note: I did have to go back (definitely went to another location on the Far East) to get it fixed again because the back replacement was lifting and you could see the glue. Very poor job. Thankfully, another associate fixed her coworker’s lack of job.Will definitely be reporting this site.

Great service! Alexandra helped me out. She was nice and respectful. She had my phone ready in no time and great quality. If you go to fix your phone here ask for her she’ll get you right! Thank you Alex!

Came here for a screen replacement on my iPhone and the screen started coming off within 24 hours. I then dropped my phone from my hands onto my desk (less than a foot) and my whole screen shattered immediately. It was a worse break then I originally went in with and my screen protector that I also purchased here was still intact with no breaks. I was told my screen had warranty for 30 days and went back for a fix only to be told this wasn’t covered. I paid for a second screen replacement. After a couple days the exact same situation happened again. I dropped my phone from my hands onto my table (less than a foot again) and the screen shattered. My screen protector is still intact and I even purchased an otterbox shockproof case after the second replacement. I will be going back to ask for a refund because their screens are defective or their work is subpar.

I went in for a simple repair, when I paid there was no issues at all. As soon as I enter my car, the bottom right side of my screen is completely popping off, as I enter the store to demand a fix, she explained how she had to “break” off a bracket to fix the phone... this was the case for both my phone and my girlfriend’s.. I still have glitching on screen and my screen pops off, I’d rather spend 100 dollars at AT&T than 100 dollars here. Not to mention I bought a screen protector and they installled it, without having to mention it’s the wrong size and the only size they have. Non refundable as well I might add.. TERRIBLE absolute waste

They were so helpful and quick while fixing my phone. Val did a great job!

I recently gave this place 5 stars. We took the phone to get repaired and it was working properly last night (September 15) was used for school that day, in the evening after coming back from a baseball game where no water was near it, the screen went out. Took it today (September 16) and all of a sudden it has oxidation, and they can’t repair or refund our money when it was working perfectly fine until after the game. Do not go here. They stole our $100.

I-phone shattered both front and back. Alex was able to return it to me same day in less than two hours. (Super pleased about that) Amazing service! She definitely deserves a five star rating!Thank you so much Alex!

Guillermo was super helpful and fast! 🤩

Gave em info over the phone to get a price then once there price was increased significantly

Super quick & flawless job! Val was very courteous! Super grateful I found them!

Fast and good service by arian

Cesar assisted me. I had battery replaced on my Samsung Galaxy. Fast and very friendly service and very honest. I took a 2nd cell phone to repair but was not able to. Too much damage. I asked him if they repaired LG headset. Wire was stuck. He said no but had a look at it anyway and was able to pull the wire out. He was great and went above and beyond. Friendly people. Thank you Cesar and staff. 😊😊 Highly recommend.

I took it since yesterday to get my screen fixed for my iPhone they told me it was going to take 1 hour I went when the hour was over they told me it wasn’t going to be ready in another hour .. so they called said my phone was ready but to hurry cuz they we’re about to close when I went my home button was not working I told the lady in the front she told me “bring it in tomorrow in the morning cuz we are about to close” I took it today in the morning and they told me “it’s going to take about an hour “ I went to pick it up when the hour was over and they told me “it’s not going to be ready till sat” like wtffff.

Awesome staff. Alexandra helped me out and was very nice and helpful. She made the whole process so much easier, will definitely come again for future cell phone repairs.

Brought In my phone to get the glass fix and Cesar made it look brand new. I only had to wait 20 minutes service was great and fast.👍🏻

I took my damaged iPhone 11 Pro and it was fixed quick and it looks just like new. Valeria was very friendly and helpful. Her costumer service sold me that I even ended up walking out with a new case and screen protector as well! Extraordinary service Valeria thank you.

Valeria was very helpful and knowledgeable! The service was fast and fair pricing! Definitely recommend!

I took my iPhone 8 Plus to get the screen fixed on it it was cracked but every single thing worked on it but after taking it to get fixed when I got it back the volume button and then the home button were stuck or didn’t do any function I asked to get this issue fixed and apparently they said to take it back to get it fixed and they weren’t able to fix the issue they caused after replacing the screen it was worse then when I brought it in first place they failed to fix the issue and left me no option but take it elsewhere smh you’ll regret getting your phone fixed here that’s a no brainer

I had a great experience with speedy service. Val was very polite.

The person who helped me is names Alexandra, very kind, helpful and very respectful! Helped with my dads LG! I would give them 10 stars if i could, I recommend!

Ceaser was very professional with his work, and treated me with respect ! I definitely recommend this place . enjoyed doing business .

Came in for a quick repair and Val was super efficient and fast. She knew exactly what to do and was very professional. Will definitely come back for any future repairs. Highly recommended!

Took my phone to get fix great service. Alex was fast and very nice, even gave us military discount

Awesome service ! Viviana helped me out and was very helpful and polite, will definitely come again for future cell phone repairs.

I needed and IPad repair they told me it would be done by the next day and took 5 days, I also payed for a screen protector and they were supposed to call me when it had delivered to the store. A month later and they still haven’t called.

My husband took his phone to get fixed. They were able to bring it back from the dead. He is so happy. Will differently be going here for any other repairs in the future.

Ana is awesome. Great help n Good customer service. 😁 THANK U!

Viviana has a great customer service and got my phone fix real quick and also a very attractive woman

They ruined my phone. I brought my device in with the hopes of repairing my screen they had my device for a week where I didnt receive texts updates like I had asked for. I was told my screen would arrive Friday and they would repair and have it ready that day. I kept calling and was told all friday they would get back to me theyd have it done by the end of the day. Never got back to me. The next day I called and was told they were currently working on it. Called back a hour later and was told they ordered a faulty screen so theyll have to keep the device till Tuesday. No text updates i have to keep calling them to get info. Tuesday rolls around they said come pick it up in the afternoon they said they would call..... no updates no calls 6pm rolls around and I call to find out my device cant be repaired you can come pick it up. I picked it up the next day and now cant even turn the device on.

Alex & Caesar helped me with repairing my iPhone 8 Plus today & they were incredibly helpful. My phone was ready within 40 minutes, as they said it would. I have come here a few times before for accessories & phone repairs & they are always so helpful! Highly recommend!

Last time I went Cesar was such a good help and a nice guy. This time I would not recommend the place to anyone. The guy that helped me was not personable and did not want to help me because he wanted to go get his pizza next door. Will not be going back there nor recommending this place to anyone else.

They did an excellent job on my iPhone X! Staff was so kind l, they worked on my phone right way. Alexandra was so helpful.

Ana was very helpful & recommended i come to this place. my phone was done fast & she was very nice & friendly. ☺️

I got my moms phone fixed within 15 mins and a tempered glass installed. staff was super friendly. i highly recommend this place! alexandra helped me out !

They don’t stick to their word, unreliable & wouldn’t come here again!!! 😡

Great experience at store...very satisfied with Val!!!!!Great customer service will be coming back!!

Esmeralda was amazing. Took care of me quickly and was very professional. I’ll definitely be back. Great service! Very happy!

Excellent customer service. Val was amazing. I recommend this place.

I went in with alexandra and she did a replacement on my XR Back glass. She was super professional, and super nice. Will definitely go again if I have any other repair issues 🤗

Alexandra has always fixed my phones whenever I’ve needed any type of repair! Great experience she’s very reliable!

Really straight forward and professional with good prices.

Great service and fast repair. Esmeralda was very efficient and friendly.

Great Customer Service by Valeria they did a fantastic job!👍🏽

No cap! Took my phone here after dropping in the water at the water park. They fixed it in an hour and it’s works like brand new 🥰

I went in today to get my screen fixed and Alexandra helped me so much and answered all my phones. Offered and showed her cases and screen protectors. Amazing service. I highly recommend her.

Thank you Alexandra for helping me Out on questions i had about my phone! she was very nice and helpfull will be back if i have any repair issues!

100% would recommend going to get your screen fix! Amazing service and great prices!

I’ve came before just forgot to comment . I absolutely love coming here I don’t trust anyone now a days . And they always greet me with a smile and are super fast . Val is the sweetest And Im usually shy away to ask question but she sets a comfortable setting

Alexandra was so friendly and super helpful, she was able to fix my phone for me. Would definitely go back.

Alexandra was amazing she helped me out with all my needs and was extremely fast at fixing my phone. I would most definitely recommend this location !!! Thank you team at Premier Wireless

Thank you Diego for the excellent service and price!! Unbeatable👏

Esmeralda was so great, and explain everything to me! great customer service.

They took over a whole day to fix my phones after being told they’d be done an one hours I was asked to give them another hour and I did drove to the store and they still weren’t ready had to wait until the next day at 11:00 am to get them super bad customer service obviously don’t know what they are doing bottom 2 screws of my phone are missing and something inside is moving around. Worst place to get your phone fixed. HIGHLY DO NOT RECOMMEND

Val was a great representative who gave me a great deal on my cellular phone repair. I got my phone in less then 1 hour and they removed my phone port from another phone quickly and it was so convenient!

The most qualified technical and professional Diego Espino.. Will definitely recommend this place. Thank you Diego

Helped me in a short matter of time! Reasonable, Affordable & Helpful!!!!! Best place to come, beats competitors!! Ask for Alexandra, best worker there!!!!

Esmeralda was friendly and nice and offered to install my screen protector I definitely recommend coming here

Ana was very helpful in getting me the correct screen and even helped me put my temper glass on for me! Highly reccommend her for anyones screen replacement services 10/10

Great service staff was friendly and helpful as I walked in Alex repaired my IPhone XR screen. A great service overall !

This store is super helpful and honest. I called for a quote to fix my lighting port, which then I agreed to take it in only to find out that it just needed a good cleaning. I’ve taken my phone’s here previously before multiple times and the always come through 👍

I went to go look at phone cases and Alexandria was so helpful and ended up finding me such a cute case,Amazing customer service!!!!

I LOVE THIS PLACE, so neat and organized and FAST! alexandra was a great help .

Alex is the best my phone got smashed at a wild party last night I took it to her today and my phone is ready and fixed from the front and back ! I also always come with her to get any accessories I recommend it very well

Just fixed my phone here everything works and looks great esmeralda was very nice

Alex R. was amazing she welcomed us to the store and helped us what we were locking for. She was enthusiastic thank you for helping us.

Val did great. Thank you. Good price ❤️

Alexandra helped me warranty my sons phone, and she was very informative and helpful.

Valeria was ver helpful and she attended us with the upmost respect. I recommend anybody in need for phone service to come!

Great service, Alexandra was super helpful and was so sweet! definitely recommend her for all your needs!

It was good service, and valeria was very nice and patient 😁

Always reliable. Convenient. I can trust Ruben and the rest of the staff with all of my familys devices.

Third time here, val always has my phone looking like new. Highly recommend

I brought in my phone to Premier Wireless because it wasn’t turning on, they ran a diagnostic on it first to verify the issue. Called me within a few minutes to let me know it was the battery and offered me a great price on it. Picked it up within the hour with no problem, great service! This place is very friendly and reliable. Recommended 100%

Great costumer service Alexandra, fixed my phone like new in less than a hour ! Would totally recommend😯

Alexandra is always so attentive and kind! She always helps me with my case needs and any other services I may need. 10/10!

Alexandra was a lot help and had my phone ready in minutes thank you so much.

Exceptional customer service! Val is amazing! 10/10 recommend.

The customer service was great and valeria was very helpful

I had my phone’s screen replaced here and the bottom half became pixilated, no drop, just a faulty screen. But because there was a scratch that voids their warrantee, so make sure you don’t get any scratches until you’re sure they didn’t sell you a junk screen.