Clerk was very friendly and answered all my questions...very happy with his service
I come here on a weekly basis and not because of the corporate struggle it that online trading fiasco thats currently taking place. They along with other similar retailers have really decent and Im intriguing stuff. For the smaller retail foot print the staff acknowledges you and are pretty quick to offer their assistance.
The store is well stocked with several video game products. There are also novelty items related to the video games. Staff is knowledgeable and courteous. Customer service is excellent. Covid-19 procedures are in place.
Angels all of themBest costumer service. Very nice and attentive
Great customer service as always
Good experience like the environment.
Not really my favorite place. Very pricey.
The cashier guy was extremely helpful. He answered all my questions, plus gave me worthy recommendations.
Gamestop is one of the few places I actually enjoy taking my time to shop!
Always able to fine what Im looking for
Why don’t they ever answer the phone!?
Nice employees and they never feel like there forcing any pre-orders or specials on you,only downside not enough dragonball stuff lmao
They dont have the CD scratch protector no more?!!
Had great deals.
Great customer service! Great place for kiddos!
The gal who helped me was super nice and knowledgeable. We talked about old game systems and new games. She answered questions I had about Far Cry 4 and the latest expansion. She explained how reserving a game works and which new games might interest me. I really appreciated her honesty, she was very helpful, friendly, and professional!
One of the better locations around here! Employees are quite helpful, their stock is good and they have great sales when they do have them.This review is missing that last star because the location is messy and can be quite disorganized, making it difficult to find what youre looking for. Helpful employees can make up for this though!
Great selections. My grand kids select some of their christmas gifts here .
This place is pretty good. They know their stock and were quit helpful. I had no issues when I went in. I go there all the time. They even hooked me up with better equipment when I brought in one of those power up rewards coupoons.
I Love GameStop. However, this GameStop is the worst place to trade they will always try to give you less by sneaking a refurb charge even when your items are in perfect conditions and if you ask them on why, they will straight lie to your face like the wireless controller must include the USB cable or the 1st gen PS camera must include the stand if not, they are considered items that must be refurbished according to them. Thankfully, I went to the Mesa Marketplace GameStop and they gave me the full trade value. Also, is the first one where employees have been rude to me for not renewing my pro membership. If anything avoid if you want to trade and if you do lookout for that refurb charge.
Super helpful! Very informative and pleasant!
I always find different things at every Game Stop I visit. Always a treat!
Awesome service, great selection and fair prices!!
Avoid this gamestop, employees rarely care to help you out, and they consider Normal wear and use as Defective. Better off buying/selling on Facebook Marketplace.
Excellent service, super friendly recomend 100%
Everybody is very nice and helpful, the membership is not that expensive and you get discounts and coupons
Very friendly and helpful also offers very helpful information
Always friendly knowledgeable staff. Somerimes a bit crowded but worth it to get games and other merchandise.
Went to buy some games best service ever very nice people working for you
Has everything am looking for.
Love it
Never answer the dam phone!
Love this place. They need more than one employee during weekdays though
I will always love gamestop, if i got to change 1thing i would make staff ask may i assist you with something sir/maam
Good and friendly service
Its good if only they had More workers
The store has a large inventory of used & new video games. Staff is eager to assist newbies and the more experienced game players.
Britny was so nice really good service!
I called today and they hung up on me very rude
Great place to get the latest video games
A relatively quiet and large enough GameStop location.
Horrible wait times even if you pre order and pre pay.
The food here is so delicious its like so delicious they call it game stop at Im reading this one because there isnt actually no games and I actually looked up game stop and it looked up a restaurant but its not a restaurant like I think I love the booth where I love the food there its really good but I was expecting a better variety of food Diskey Diskey it just makes me so upset that I just cant have anymore I cannot handle it I think Im done Im done Im done Im done I am done Im done with this please I am so done with this place because the food here was absolutely delicious its like so delicious they call the game stop I am this one because there isnt actually no games and I actually looked up game stop and it looked up a restaurant but its not a restaurant like I think I love the booty where I love the food there is its a really good and I was expecting a better variety A food this Kiske Tuesday is make me so upset that I cant have anymore I just cant do it I think Im done Im done Im done Im come down with this please just keep 50 I am so done with this blue pick up the food were here with absolutely delicious and just the games theres not even game. My son was really looking forward for games did you Tisky Tacos
Great store, they have a lot of options for psp
Amazing game store like ThinkGeek.
Wort place ever thay would not sell me stuff I cant sell them stuff when I called and thay sead yes I could sell stuff to them
Small shop but staff is always smiling
Sadly, unlike the professional customer service I’ve experienced in the past, this gamestop location lacks a trained attendant.Upon desiring to reserve a copy by pre-order, I was informed that I MUST first purchase a gamestop card for $15. A bit puzzled by this, I further investigated the matter with other gamestops in El Paso. To my surprise I found that I did NOT need to purchase the gamestop card, in order do my pre-order.As I have stated, this is just disappointing, but I understand he may not have been properly trained and perhaps lacks any kind of professional attributes.Until this employee is properly trained, or reassigned I would firmly advise against all services from this gamestop location.Thank you
Always a favorite
The store is relatively small and the staff are moderately helpful. In other words, theyll help, but theyre somewhat hesitant at first.
I dont think these guys pay attention to their website or just dont care. Twice I checked online for an item that was supposedly in stock and both times they had no clue why it wasnt there.First was a used game that I located in the used game section with a worn out box. To my confusion, it was labeled new with a new game price.(A difference of about $15) No used game to be found.Second was an accessory that was never there to begin with.
It seems as if they dont care about the customer in this store, Ive been to different GameStops around El Paso and I have not had any bad experiences but the employees at this specific store do not care at all about how the customer is treated. 👎
It has some cool games
They have all the games everyone is looking for, but I didnt see anything I liked or that caught my attention.
You can find the games for PS 4 and others
Great place to shop for games
Best place to buy games
Great place and great personal
Love the selection great prices
This is for sure my favorite GameStop in El Paso!
Beware the words that the employees say, specially since they are pushing pre-owned materials, you might not get what you asked for, and triple check if there is a shipping fee
Great place for video games
Drove out for a game launch and it was closed! After getting called twice at work saying theyd be open. Obviously picked the wrong GameStop
I went in just to buy a ps3 controller, the lady says its wireless and I when I get home it has a wire... it also took me forever to pay... and there was only like 2 other people in there.
It has just about all the games that you can probably imagine
Bought a brand new Xbox One from here, system stopped working after a few months.
Good games.
One of the clerks lied to me about a preorder
Awesome thanks
Everything you looking for your game is there
Lots of inventory
Patient and knowledgeable staff
Great Customer Service
Games and gaming, what more could you ask for?
Way to spend lots of money 😁
Boys bought their games for their switch
Were did my son go
Great place
Love the staff very helpful
Excellent service and good assortment
Excellent service
This place always smells like feet and it takes so long to pay, plus the employees are uneducated if they can or cannot do, such as this past time I went to buy 2 of the same video game and he made me wait 10min so he call his manager and ask if that was allowable.
Over priced.
Ok
Okay services
Good
Staff are very friendly
Goods
What a good service !!
The floor staff very attentive in giving the information, but unfortunately because it was Black Friday they did not respect what was offered by hiding the articles
Good place
The person who attended me was very arrogant
Good place
My favorite place to find geek stuff
Good place to buy your video games, just something smallVery attentive workers :)
Great place to buy new or used games
Ta good chikorita
Good place ✌
Any game, even the oldest, I got there at a very good price