I took my sons car to this shop to get some work done on the rear suspension after hitting a curb on the right rear of his car. I had put on new Yokahama tires a week before the accident. They replaced a control arm and performed an alignment on the back, and charged $1700. My son had pointed out to me some abnormal wear on the rear tires a few weeks later. Two weeks after that, during a rainstorm, my son called me afraid to drive because he could not control the vehicles back end in the rain. We had to leave the car on the side of the highway. I was able to drive the car to the Brake Shop once the roads were dry. The rear tires were completely bald after only being driven 3000 miles.After looking at the vehicle, Jason at the Brake Shop told me that the rear was still aligned and that it must be that Your kid is doing burnouts. I told him that was not likely because I have a GPS tracker/monitor that tracks fast starts, hard braking, etc. I told him that I would take the car back to Jack Williams, where I purchased the tires, and see what they could determine regarding the abnormal wear.Jack Williamss diagnosis was that the rear was SEVERELY out of alignment. I was shocked that much tread could come off a tire in less than 3,000 Miles to become completely bald. He explained that because of the misalignment performed at The Brake Shop, the tires were scrapping the road like an eraser, and they could wear very fast, especially since they were SEVERELY out of alignment.I then called Jason at The Brake Shop and told him the situation. I asked him what he would do about it, and he said he could put it up on his rack again. Why would I need him to do that since JW tires already did that? He proceeded to insinuate that JW could falsify or Make up those reading. JW Tire has no reason to make false claims when the tires had no wear warranty. I was going to need to buy another set anyway.The problematic issue is that The Brake Shop, where I have spent $3,937.14 since 2017, was unwilling to admit fault or take responsibility for their work. So instead of making it right for the customer, Jason decided to deny the evidence and lose a customer.

I was promised by Jason that if I got a bunch of work done on my car, it would be a good working car and last me a few years. I paid a good amount for the issues with my car to be fixed — ended up even worse off with a stalling automatic car. Brought it back at least 6 times to have the issue fixed after this. At one point I was handed a piece of dirt and told “it was the reason for my issues”. Well wouldn’t ya know it, it wasn’t the piece of dirt, and I continued to have the same problem. This was an ongoing issue from the first time I brought them my car in September up until April when I admitted defeat and needed to get a new car. Considering the car never had that issue before until I pulled off their lot, I attempted to ask for at least a partial refund, but as you can imagine, they (specifically the guy Jason) tried to say there was no proof they caused the issue and refused to give me any of my money back. I was four grand out and had to junk the car and get a new one. Definitely would suggest the Midas up the street before this place.

I do most of the work on my vehicles myself. After moving into town I needed a place to get an inspection. This shop tried to sell me on a lot of unnecessary services. I will never go back. They tried to tell me every fluid, including transmission fluid, needed to be changed. I had just changed the differential fluid and there was still some oil on the diff cover. They insisted it was leaking and that it needed to be fixed. There was chip on the outer rim of one of my rear rotors. I was about the size of half a dime and it was not even in the pad area. They insisted that the rotors needed to be replaced. Once I told them I do my own work and that I know what I am doing they backed off on everything and then said it was all ok.

These people are truly the best. They not only fixed my car., but they also gave me a ride home. It was all so much less expensive than what I figured it would be. I highly recommend them.

Just the right service that the car needed. Dropped off and finished promptly.

$9.99 for a lugnut was kinda high priced.and so was $9.99 for a bleeder valve that was ok the day before. And the caliper was over priced, but service was great.

Absolute rip off! We had a coupon for a free inspection so everything else we had done was extremely overcharged making up for the free inspection. $60 for an oil change is absolutely absurd. The dealer charges less! Then they didn’t even have the inspection stickers. I have to go back for those! For what they charge they should deliver the stickers to me! Also got a tire that was extremely overpriced we will never go back to them again.

Fast and friendly service at a reasonable price

Recently moved here and have had a few great experiences. Customer service is superb and mechanics dont try to get over on you. Its always explained what you should have done but its not doom and gloom like the stealerships usually are. My go to place.

Always great, always deliver, and always honest. They make sure you leave paying the least possible while delivering the best service, with quality expertise.

I have a lot of confidence in the work done here. Have taken my cars to The Brake Shope & Auto Repair for over 10 years. Excellent service. Very reliable. Never a problem. Good people with whom to do buisiness!

My wife and I have been taking all of our vehicles here for over 25 years, and have never been anything less than completely satisfied with the work, the professionalism, the prices, and the amazing customer service from everyone - Brad, Mike, Jason, and every one of the guys who have worked on our vehicles. Our children are now the second generation who are enjoying this stellar care. We continue to recommend The Brake Shop without hesitation.

So happy with my repairs and bill. I was very apprehensive of taking in my older vehicle with ABS Brake problems and figured I would have to spend a fortune. I had taken this to 2 other garages who said it was beyond their capability. Not only did the problem get solved quickly, but it was very affordable. I was not charged for anything I did not need and they were honest and up front. This is the place for brakes.

Excellent customer service, whether you get Brad, Chick or Mike all are very knowledgeable about your car.The work that is done on my car is always done professionally with their experienced mechanics.The office is very clean & friendly, as their shop where your car is worked on. Very honest & fair. They have a computerized sheet of the work that has been done which is kept on their web site, so you can view it at any time.Their $ 99.00 Care Plus for the year is great too.Its my home away from home, very caring individuals.

Since we moved here 5 years ago, weve only had excellent service and experiences at the Brake Shop & Auto Repair. They are fair and reasonably priced and they service our cars quickly and efficiently.Thanks for another great experience this week!

Excellent Service Mike took care of me with respect and explained everything to me. Looked up pricing and were very competitive. I have a 2001 Tahoe and its running beautifully after being fixed. I found my new mechanic at the brake shop. Thank You!

Jason is always helpful and honest about our cars. He takes care of them quickly and always explains everything as many times as we need. Pricing is comparable to other mechanics in the area.

Back in the summer, I brought my 2004 Jeep Cherokee in for some service and to get an annoying engine light issue fixed. It had been nagging since the local Chrysler dealer and corporate boys couldnt fix the problem over years of trying.The boys at the Brake Shop thought they had it fixed with sensor change. The light came back on. They traced wires, and replaced one of the new sensors and after several tries (no extra charge to me) they got it licked. They were never comfortable with giving up on this issue, worked with me to get the vehicle back into the shop (I travel on business every week) and get me taken care of.Grit and determination through professional service delivery. Thats how I would describe these guys. You never be disappointed. They could teach dealer shops a thing or two. But why??

Very happy with the Service at the Brake Shop and Auto Repair. Very professional and helpful from making the appointment to finalizing the transaction. They explained well what the issue was. They repaired quickly. They even provided a ride from home! Would recommend them to anyone!

I have always been very happy with the service my car has received. The location in Forks Township is not nearly as convenient for me as their previous location in downtown Easton, but I never considered going anywhere else. Everyone who works there has been very pleasant and always discussed any problems with me before doing the work.

Jason informed us every step of the way with the work that needed to be done on the car and the amount it would cost. We were given options and a timeline on repairs that needed to be done right away and those that could wait until a following visit. Very easy to work with.

Great Service! Honest people!! They do the work and thats all!

I cant recommend this place highly enough. Ive been to places that try to squeeze as much money out of you as possible while doing a terrible job on the car. This place is NOTHING like that. They tell you what honestly should be done for your car and have excellent customer service. This is the only place I trust to take car of my car. Love them!

Quick easy done Great service

I really appreciate how the Brake Shop consistently goes above and beyond. This visit, Mike went the extra mile to prevent a 2nd visit and I really appreciated that. Well done!

Always a good experience.

Great service, very accommodating and thorough. I recommend them to everyone that asks about a shop.

I appreciate The Brake Shop, their staff are both dedicated and professional . There is no finer place to get your car repaired. I have depended on the Brake Shop for car service for over 20 years.

Wonderful, personable, and just all around great. Thank you for a positive experience at your Shop.

As has been my experience for many years, excellent staff, reasonable price, very accommodating with scheduling

Great shop great work need I say more

Very good and honest car repair. Only place here that I want service my truck.

Also cant recommend highly enough. Mike Stefano, the manager, went way, way out of his way to get my car back to me quickly. There is only one car in my family and they provided pick-up in addition.Would definitely do business with them again!Marygwen DunganEaston, PA

After being quoted 3,500 for my repairs my bill was $7,000 and I still have a check engine light on, vehicle still drives all over the place and needs an alignment the brand new tires are going bald axles making all kinds of noise ever since Ive got it out of the shop ill never go there again, Jason is a smooth talker and he lies through his teeth and Mike the owner as I was told in the beginning and now found out that hes just a worker told me he could do whatever he wanted to do to my vehicle after I drop it off and told me that was the law,Ive contacted the Attorney Generals office and hopefully can hash through all of this my vehicle has never been the same and drove better before I brought it into their shop,

Great affordable repair work backed by outstanding customer service! Why go anywhere else?

Been going to them for years. Polite, courteous, and helpful staff.

Jason is the BEST!

Exspensive, but they know what their doing...

Alway Friendly, Reliable and Trustworthy

It was great friendly, honest and timely

Very professional and honest