Never thought I would have such a fun experience getting my oil changed but I did! Rayshawn, Christian, and Kellen (other gentleman whose name starts with a K) hooked it up and gave amazing service! They all were incredibly professional and provided some good vibes and a laugh and five star service. Definitely will return for my next oil change.
Jiffy Libe was NOT able to service my car due to old oil not being picked up at that location. Very frustrating to wake up on a Saturday and make the drive to the location to be turned away. 3rd time in 6 months they refused to service my car. I have even been told Jiffy Lube does not service SUVs, which we all know isnt true.
Rayshawn was really professional and pleasant to talk he was attentive and explained things in a way very easy to understand give this man a raise
I came with my boyfriend. His car was in desperate need for an oil change. Rayshawn attended to us. He was very polite and had us out of there in less than 10 mins. Definitely will be coming back. Thank you!
Very disappointed. Never checked the air filter didn’t fill the windshield washer . And I also had a taillight out, and they didn’t fix it because it was too time consuming. Also my car kept stalling as I was driving home, something that never happened before. Coincidence? Maybe, maybe not. Just an overall poor experience. I will go elsewhere next time. Thank you. Rant over
Thank you so much to the store manage Steve! He is so professional and kind. He explained everything to me and shout out to Hunter as well! Quick and easy
Quick service time and staff was super friendly. A great option to get your oil changed.
Really great location, fast service and great people. Most importantly, they didnt try to rip me off. I have longer hair and a young face. Often people assume things of me because of this and use that to try and take advantage of me. Im happy to say they treated me with respect, and didnt try to get one over on me. Will be back soon, and will recommend.
Steve the technician, was AWESOME!! He was working alone, but he kept his cool and still got me out in a timely manor.
I appreciate everything Rayshawn and Steve has done for me today. They are very professional and friendly and made me feel comfortable. I highly recommend this location.
Best automotive service I have received in the past 19 years in the Lehigh valley. Great job.
I called to make sure that I could get an oil change and he told me in a very rude manner that there was no appointment necessary and then promptly hung up on me.
I don’t know if it’s new for this location but the technicians that I used today were complete swindlers first they overcharged me for an oil change for a 2015 Toyota Corolla at $90 for a simple oil change. Then not knowing that I actually know about cars try to upsell me on things my car didn’t even need at inflated prices. Consumers beware
As a single mom it was hard finding a trusted mechanic. Ive been coming to this location for almost a year now and Its a very trust location. The service I receive is nothing less than perfect. Its close to no staff here and I was still able to get my car done in a timely manner. Even received a discount for inconvenience. Thanks again.
Great group of Guya work here.... It was vertu good and they were very friendly....
Josh is the general manager here and 10/10 on his honesty with any work he’s ever done. Super honest and hard working, keeps the team running and put together. You will not find every establishment in the world has the best management, but josh does his all when he can and is able. Will always bring my car back to him and the team to ensure that everything is done properly. Most people knock quick lube industries such as this where as I have found some of the best automotive technicians work in places like this as I am one of them. The communication and goal keeping that this location offers is unreal and they make you feel welcomed and at home like family. As always 643, keep up the good work ❤️
Service was fine. I think $90.00 for an oil change with filter is too expensive but my issue was not receiving a receipt upon completion and being told it was emailed but never received. Required 2 phone calls after service and ultimately a trip back to that location to obtain a receipt. Really???!!! This is not convenient. Customer service was eh.
Oil change was easy and quick, love the drive through service. A little pricey though.
Upon my arrival at Jiffy Lube I felt welcomed immediately by a great young lady named Shanie and also Brandon. Shanie smile brighten up the day with her great customer service skills and so helpful and attentive to my vehicle needs. Brandon also made me feel welcomed and was very friendly and knowledgeable to my vehicle needs. I would definitely refer family and friends to Jiffy Lube due to the amazing customer service provided by Brandon and Shanie.
Fast, professional.Weird in the fact you stay in your car and drive up the lift yourself.
Great experience great knowledge the place is under New Management and you can tell right away its run much better than it was before the manager Steve took the time to work with me on everything I needed to know about the car it was very informative I had a great time Ill be going back there again
Liz was professional and went over all of the oil options that would be best for my vehicle. She also went over other repair/service options as a reminder for my vehicle. Thank you Liz. Have a great New Year
Customer service was outstanding and I would recommend this facility to my friends and family members.
The guys there gave me advice on issue with my car that were helpful.
Very quick and effective service. Friendly staff!
Had very good experience at the jiffy lube at 2911 Nazareth Rd. Easton pa. They were very efficient, professional and helpful, they all seemed to work as a team. I would go there again. They do a GREAT Job.
The workers were polite, patient and the garage was very clean. Stayed in my car while they were changing my oil so i could watch what they were doing. There were two ladies working in the garage doing work just like the guys. I would recommend this location to all my friends.
Turns out Ive been getting over priced. From now on ill just go the the dealership. Thanks for thw rip off jiffy lube!!!!
Shanie, Hayley, Brandon, and Austin really went out of their way to be courteous and took the time to explain everything they were doing. Just a really great experience at Jiffy Lube.These folks ought to be commended.Thanks very much.Doug Major
They took me in right before closing for an oil change and were so courteous and professional. Very, very nice and had me out of there in no time. Dylan did a Great job. They have a loyal customer in me and I highly recommend this location.
Its always been a painless experience whenever i go there. The staff is always friendly and professional.
Very professional and they worked well as a team. They were safe and double checked each other and the car too. Reminded me of my time in the military.
Very knowledgeable service was fastAnd professionalism was there all the way
Fast and easy. Friendly helpful staff!!
I went to jiffy lube for an oil change and got a great and fun experience and interaction with everyone that worked that day ! Everyone was so polite and help me in every way .. I want to thank Haley, Shanie, Brandon, Julian, Rob and Liz for there service
Excellent communications of options upfront with pricing for an A/C repair. These folks can do more than just charge a system. They know how the whole car works to diagnose a problem. I will be back next time.
They sold me on their extras and got me in and out promptly.
Good service take care my oil change I continued going there dealer but cheaper oil in my car get black before the day I recommended
Great service!! Very Quick and easy going, as well as informative and affordable!! Thanks guys!! My headlights are beautiful now!!
Good quick service..no need to get out of your car anymore
Excellent service. Excellent attention to safety and Covid friendly. Highly recommend this establishment.
I recently visited this Jiffy Lube after calling two other franchise locations to get my oil changed. Despite the fact I didn’t arrive to the location until 4:30 p.m. and they closed at 5:00 p.m., Joseph and Dylan stayed until 5:30 p.m. to change my oil. They were both courteous and helpful. I appreciated all their help.
Quick oil change. Price okay.
Even with the new covid restrictions the team at this location were fantastic didnt even get out the car great job at this location
Good and friendly. Let us know a few small issues with only one upsell attempt.Would recomend.
Brought both cars for tire rotation, leave a happy customer.
In and out in 1/2 hour.
Both times I went there the Staff was very nice and polite. They are trained very well, every single one of them. My vehicle was done in a timely manner for what the job entails. They also gave me a Military Discount, which really helps out, and is very much appreciated.
Awesome fast quick service awesome customer services
Good service. Very thorough servicing my Honda Accord
Be prepared to wear you mask the entire time, if you even look like you are adjusting it, you will be scolded. Overly paranoid about the mask situation. Wont be returning
To any and all who are looking for a great place to have your vehicle serviced this is it. Everyone there is very professional and courteous. It is a gender neutral place. They have women and men working on your car which gives you an idea of how open they are to opportunity and that nodes well for customer service as well. From the moment you pull in they are always ready to greet and meet with you about the vehicle service you seek. As well as walking you through the details of the car requirements and showing you the customer waiting area. The coffee is always hot and taste great for a maintenance and repair facility. They take the time to explain things to you and also listen to any thing involving your vehicle or the facility one might have. Im basically saying they are great. Kevin M.
Hayley G. And Shanie C. Was an excellent team working on my vehicle very knowledgeable and very professional, it was a very enjoyable moment!!!!!!Even at this time with Covid going on..
Great place. All of the workers were very friendly, helpful and honest. I stopped here on a whim not knowing what to expect, but I am glad I did. I will continue to come back. The manager John was very nice. Thank you so much!!
Very nice, professional and informative. Thank you so much!!
I went to get my oil changed and was turned away because I wouldnt put synthetic in my car. My motor was rebuilt and I cant put synthetic in the car for the first approximately 1000 miles. What a waste of time.
Great experience there. Friendly people. They get things done.
I typically try to support the mom and pop shops when it comes to automotive needs, but I was in a pinch and stopped into this Jiffy Lube to get an oil change. The service was top notch, honest, and overall a very positive experience. Great guys who know how to treat their customers right without feeling like youre getting price-gouged or taken advantage of. Keep up the good work!
They were friendly and knowledgeable.
Great service. On point and fast!
Covid safe flushed out power steering it was nasty now it is fresh
I was running errands in Easton the other day when it dawned on me that I desperately needed an oil change. I googled the nearest shops near me that performed oil changes and found Jiffy Lube (never been) and Valvoline (been). I love Valvoline for its convenience and great customer service but after reading the reviews for the Jiffy Lube I have passed for years now, I decided to check it out.The reviews were incredibly well deserved. I so wish I had written down the names of every person I came in contact with who helped me with my oil change because they all deserve the recognition. The first gentleman introduced himself, welcomed me, and opened my car door for me (swoon!). I was then followed step by step through the care being done for my car (oil change plus other services my older 2002 Toyota Corolla) by another gentleman. He explained all my charges, services I should get asap, services I would need in the near future. He actually spoke with me for nearly ten minutes, answering every question I had. My car was immediately taken care of, probably only took a total of 20 minutes. I paid for my services and then was greeted by a lovely girl who opened my car door, asked how my experience was, and wished me safe travels.I know this review is obnoxious but as a person who works in customer service, I wanted to call these folks out for doing an incredible job. I will 100% be back for all my car needs. Youre doing it right Jiffy, treat your hard workers well please (:
Great service, i will definitely be back.
Always professtional.
Awesome customer service from each and every team member!!
Great fast service. I was glad to be able to remain in my vehicle during the pandemic.
Very nice and helpful staff! It’s all about the customer service and they do it right!! Quick, easy and great work. Highly recommend this Jiffy Lube!!
They did a great job, very courteous and safety conscious!!
Very fast service, and on point
They are extremely professional and excellent
Very disappointed!!! They spilled oil all over my engine. They overfilled the oil too. I have oil spot all over. I asked for a refund and they told me no problem. The GM was supposed to call me. Not one call yet, and Ive been trying every day to contact him with no avail. Highly dissatisfied.
Great new staff! Love the place & their work!!! Stopped in to ask questions.... ♥️
I cheated once with another company. Never again. Jiffy Lube is affordable clean and you get so many services included in one price. Worth the money n theres almost always a coupon. Im a customer for life. The guys were friendly and the service was quick.
The people working at this place are awesome. It is so hard to find honest mechanics. Both managers Josh & John are the guys that are working on my car from now on. GO J-TEAM!!!
Friendly service great workers.
Good prompt service. One needs to be aware that they are trying to upsell when they suggest additional services.
Very nice staff! They let me know what I needed and I never felt pressured to have to buy anything extra. Will definitely go back.
From the moment I drove up all the staff was nothing but courteous, kind, informative and pleasant. I have never been to any location prior to here that treated me with such a high level of respect. From now on this location is my go to location for all my car needs. Amazing staff.
Great service by the entire crew including Shanie, Joshua and Brandon!! Their prices are super reasonable and the entire crew was so helpful. See you again in under 4,000 miles! 5⭐!!!
Quick and easy!
We had an urgent issue and came here on Sunday 3/4/18 after having oil change in NJ Saturday, heading to PA oil light came on (1st time ever??) to check and NO oil ??? So 8 quarts later we barely made it to you guys and everyone was was so polite. Brandon was very informative, thorough in solving our problem in a timely manner. We will be back! Thanks
Brought my Mitsubishi out for an oil change. They finished in a timely manner while we ate at the local diner across the way. Very accommodating and quick service.
Good I like
They put 5w30 in my car that calls for 5w20. They said thier was an oil leak on my 2015 65k mile car, which i know for sure there is no oil leaks. Ill never use jiffy lube again. Valvoline has better service and uses the correct oil that is asked for.
Not friendly at all!!
We will not be returning to this place. My wife brought our van in for an oil change. On the report they wrote down, major oil leak, major transmission fluid leak. There are no such leaks, we had our own mechanic check. They also claimed there was a problem with our brakes, which our own mechanic confirmed was not true.They may be friendly, convenient, and relatively inexpensive. But I do not trust them. Too many of these places use scare tactics to try and upsell you, I guess thats how they make their money.
Ive been here about 3-4 times now and this place has the best customer service Ive ever seen. Very friendly. Always a quick oil change and close to home. They even clean my windows and vacuum my car. I plan to go back often!
Very helpful and kind group of guys! Test air conditioning for free which is nice and convenient!
Nice I love
Quick and informative
Excellent service and greeters.... Friendly and professional.
Not bad. It was a little slow due to volume but once they have your car in the bay its about 15 to 20 minutes.
Good service and fair prices
Nothing took place. I drove all the way up but theyre working on their building so they were closed so I went to Midas. Maybe next time
Brandon and the team catered to my bizarre air filter requests without question. Great experience.
These guys are amazing. Came 6:45pm for the oil change. They close at 7pm. The guy was mopping the floor. They took me in. 6:55 i was on my way.Very professional.
Service waz spot on.
Great place, very helpful and informative staff! Will definitely be a returning customer! 👍🏽 👍🏽
Great Customer Service! Leave your car as clean as they got it, if not cleaner.