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Morgan Automotive and Tire
4603 NC-55, Durham, NC 27713, United States
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Morgan Automotive and Tire
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An
Review №1

They fixed my car and craig was very helpful and explain everything. The other gentleman there was good also I dont know his name sorry. People go there

B
Review №2

Morgan’s is the best. They will take any issues and help out. I take all my cars there. Today I took minivan for oil change cause my nephew and his friends were driving cross country and they had stop by in Durham. They did oil change and checked out all systems.

Ju
Review №3

Once my wife and I found this place, we wont take our cars anywhere else. Craig always goes above and beyond to help his customers. Prices are always fair and transparent about whats going on and how much it will cost.

Na
Review №4

Rip off service. Highly recommend to stay away from these guys. Their labor rates are even more higher than Firestone.

Ra
Review №5

Pathetic customer service. These guys are not caring about customer waiting time. When a customer walk-in and nobody bother about to receive and they kept waiting the customer in the lobby for an hour and returned with no service. After multiple reminders also no technician showed up. I walked out with no service. Very bad experience.

Gr
Review №6

Just a GREAT shop! They happily work with you to diagnose and prioritize maintenence and repair needs.

Jo
Review №7

I brought my car in because I had a tire losing pressure too fast. They quickly got the tire off, showed me the cause (a nasty little bit of metal that cut into the tire), plugged it, and got me ready to go again. Whats more, they must have decided it was a small enough service that they didnt even charge me!I would use them again in a heartbeat.

Br
Review №8

I has an issue with slow leak in tire and after being turned away by 4 other local tire centers, I stopped by Morgan and spoke with Craig. He was very professional and courteous, his team fixed my issue right there on the spot in no more than 10 minutes. Highly recommend Morgan Automotive and Craig, Thank you again.

Ji
Review №9

So good, will be back! Totally honest and straightforward about what needed to be fixed and prices. Explained what could be fixed and what I could get by without fixing for a while. Good prices and very kind!!

Mo
Review №10

It was a great experience! These guys work fast and get the job done! Highly recommend!!

te
Review №11

Awesome 👌 👏 👍 service!

Al
Review №12

The guy who runs this place is great. I wont see anyone else anymore.

Th
Review №13

Great customer service. I really like Craig. Keep you informed about your car. Also fast

Al
Review №14

Morgans is a very excellent establishment. Committed to client satisfaction. I highly recommend them!

Ja
Review №15

Been taking our cars to then for years, Craigs folks are top notch.

So
Review №16

Craig was sweet and polite he even hook me up with his stylist. I love Craig he B da man

Ke
Review №17

Great DService

is
Review №18

I was tooking care of really have no issues to speak of... Highly recommended

Ro
Review №19

I was west bound on I40 in Durham, headed to the mountains, when I lost a tire on my trailer. I pulled off on 55 & stumbled upon Morgan Automotive. I stopped in their parking lot to switch out the spare. Craig saw what I was attempting to do, stopped in the middle of his job, & helped me switch the wheel. Then he checked the air pressure on all four & adjusted as needed. No charge! We were back on the road in less than ten minutes. Enjoyed the US421 Snake experience the next day. Thanks Craig!

Me
Review №20

Ive been going here for years for my auto repair needs. All the guys there are super helpful and are fair in their pricing. As a women that is important to me bc I have been to repair shops in the past that have taken advantage of me and my lack of knowledge about cars. At Morgan, they always explain to me what needs repair and has even showed me the parts that need repair from my car. I will continue to use them for years to come!

pe
Review №21

Sat waiting for someone to come to front desk for 15 minutes.

Vi
Review №22

Service was awesome, great place to get tires and work done.

Ma
Review №23

Had the Pleasure of Meeting Elliot Bagget of Morgan Automotive and Tire at the YMCA. Informed him of my tire issues and he told me to stop by. I passed Several tire facilities and used them before but it was worth the drive, down home atmosphere and quality of service I received. As a Soldier, Veteran and Individual I have and will refer my Friends to this establishment

Ro
Review №24

When I first started using Morgan it was fine. Simple in and out oil change. Over the years the service slowed down and the annoyances piled up.I’m going to spare you the read of multiple situations where they have destroyed my trust in smaller outfits; thinking I can trust them over a dealership. So, here is my advice. If you decide to come to Morgan after reading this, be prepared to leave and get a second opinion. Don’t go to another mechanic around the corner or behind them. Go to a dealership!If that dealership agrees, get a quote on the work and see what Morgan will do. But if they don’t agree...well I hope you dodged paying thousands like I did.

St
Review №25

One of the best tire buying experiences I have had in a few years. The manager and service tech were attentive to my needs, not to mention making me feel they were happy to help, very friendly. I definitely recommend Morgan Automotive to meet your needs.

Cr
Review №26

I was really in a pinch and needed to get a light bulb replaced and an oil change quickly. Kevin and the staff were super friendly and very efficient. This was by far the best experience Ive had at an auto service center. Ill definitely come back for service for both my cars.

Al
Review №27

Elliot was awesome. I originally left a post about not being completely satisfied with Morgans service. Immediately Elliot called me to rectify the situation. We were able to resolve the issue and I left a happy customer. I will definitely be back. Elliots customer service was above all expectations.

je
Review №28

Great service 💯 elliot really looked out yall get at this shop yall wont regret it 💯

Kr
Review №29

The Shop manager, Kevin was helpful, knowledgeable and understanding to my frustrated needs. The business found the issue and quoted me a reasonable price. The service was quick and easy for lunch hr rush. They technicians are well skilled and responsive. Definitely worth recommending.

An
Review №30

Craig and his service team were awesome when my husband and I pulled in from the highway with a flat tire. While fixing my flat his team member found a nail in another tire and immediately patched the tire without any hesitation. Craig was responsive and kept us informed on the progress while we waited. I would recommend these guys to anyone looking for genuine service. Thanks again Craig!

Ma
Review №31

Morgan Auto & Tire is a wonderful place to go if you need an alignment or anything similar. Prices are great and Kevin was very nice. Everyone is not only professional, but very kind and friendly. Speaking with Craig was my first interaction with Morgan auto and it was a very pleasant experience. I felt like Craig was completely honest with me and was happy to show me paperwork to back up what he said my car needed. His advice was useful and he was nice. I felt more than welcome and will be happy to come back for services in the future. Loved my experience!! Even got a bite of banana pudding, on the house. Thanks Kevin! :)

Gr
Review №32

I have new tires installed, suspension checked and vehicle aligned. Truck drives and tracks well. Communication was good. I am happy.

Be
Review №33

Fast friendly independently own. Super low prices with high quality service. Chris is the go to person. Truly impressed me with their quality service and that is rare coming from me. I advise everyone to check them out

Br
Review №34

I stopped by for the very first time to get my car inspected and was greeted instantly, and taken care of right there on the spot. The staff was wonderful, quick, and it was truly a pleasant experience - without the hassle of a 2+ hour wait or lines of a dealership and other corporate-style maintenance shops. Ill definitely be back!!

Ca
Review №35

Came to this shop after it was recommended to me by a friend. The shop manager Kevin was very helpful and sat down and took his time to explain everything that was going on with my car (my problem involved the battery specifically). He was very upfront and honest and made sure I understood everything that was going on and seemed extremely trustworthy. I have gone to a couple of shops in the Durham/CH area and they seemed by far the most knowledgeable. Will be going back soon to fix my A/C!

An
Review №36

Loved the service I got today when I took my car in to get an oil change. They were up front about the process potentially running a bit long, which I appreciated. Then, as I was going to pay, they offered me the full service on the house, just because I had to wait, even though we discussed it up front. Hard to beat that level of service.

Ka
Review №37

Great service, always timely and price is fair.

Ja
Review №38

My grandmother referred me to Morgan Automotive about four years ago and I’ve been coming here ever since. Love the great customer service provided by the managers and mechanics. I come here alone and as a young woman I never feel like they are trying to take advantage of me with the services and prices. Very deserving of the 5 stars!

ma
Review №39

This is really a good honest garage in this area. I have been to a few that are rip offs. Craig is a fantastic manager and always does what he says in a timely manner. My car (s) are always well taken care of and they work around my schedule. I recently had brakes, tires and front end parts put on my work car and it rides like brand new, and I also like how they utilize my extended warranty. I would recommend these guys over all others

Je
Review №40

I came in a little past the time they normally do oil changes. Kevin helped me and said they could still do it. He helped get me in the system and informed me of the fee for a synthetic oil change and when my tires would be due to have a rotation. I was very happy with the service and kindness to hook me up short notice. Thanks guys!

Ka
Review №41

These guys were awesome! They helped me when I was traveling and in a bind! They replaced my tires quickly and professionally and didn’t make me feel like an idiot for letting my tires get so bad. Took care of me like big brothers instead!

Ja
Review №42

I was stranded this morning because of a dead battery. Went to Morgan because of other reviews. They turned out to be true. Very caring staff who was more concerned with me than the money. They provided a service that was focused more on me than making money. If you take care of the people the people take care of you is what the kind service techs said. Singlehandedly the best service experience of my life. Very impressed, very appreciative.

Bo
Review №43

The Morgan Automotive and Tire group are a fantastic group of men! Trust worthy and very honest about their car repair and maintenance on your vehicle. I live in Alamance county but I work here in Durham and I needed an oil change on my lunch break and Kevin and his crew of fabulous auto mechanics got me in and out with a smile. Thank you Morgan Automotive for excellent customer service!

Je
Review №44

Love coming into town to get my oil changes here. The manager Kevin and Reggie are awesome(ask for them)they were such a big help., They also helped me with extra things needed for my car. It’s not often you find people who are genuine. Great place of business, I highly recommend!

Ta
Review №45

Craig was absolutely amazing along with the staff. I needed a lot of work completed on my car and they all made it happen for me in a timely fashion. A couple of hours for a lot of work.

Co
Review №46

I had a very pleasant experience with Morgan Automotive. I had called first to set an appointment to get my oil changed and the representative was very friendly and helpful, he let me know they dont take appointments between 11-2. When I showed up at 11:15am it was a little busy so Craig took my information and asked me to come back in an hour. When I returned they took my car in right away and were very nice and professional. I always dread getting my oil changed, but Morgan Automotive made it a very quick and painless experience. I will definitely continue using them in the future!

Jo
Review №47

Couldn’t be happier with my experience! Staff was extremely professional and efficient. Manager Kevin was amazing with explaining everything and super courteous! I will be back for sure!!! Check them out, they won’t disappoint!

Tr
Review №48

Kevin T. was really helpful around inspection time. Gave me some good suggestions on where to take my car to get things done. Great staff, and knowledgeable mechanics.

Br
Review №49

I work nearby and based on the really good recent reviews on here, I decided to drop off my Honda Pilot to have them look at my front breaks as they were making a clunking sound and squealing. They were able to rectify the situation without the need for parts and did it for a fair cost. Theyve begun to earn my trust and appreciation. Thanks guys, keep up the good work to keep earning good reviews and word of mouth.[UPDATE]I had a second experience, but this one poor. I was told that I needed an alignment on my car, so I agreed to it. After everything was finished and I paid, I looked over the alignment sheet and found that everything was within spec (color coded green) BEFORE the alignment was completed. I went back to them and asked why they performed an alignment when the spec sheet clearly showed everything was within spec. They claimed that the computer screen was showing the tech something different than what printed out, and thats why he performed the service.I disputed the fact the the screen would show one thing, the before specs another, and the newly aligned spec as something completely different. They held firm to their claim but agreed to my request for refund. This made me feel like I was in the wrong and trying to get one over on them. When I went in for the refund, I was met with a very cold interaction.This is too bad because I was excited for this place after my first experience.

Ab
Review №50

I used to not have a pleasant experience going to car service businesses in the past, especially since I have always had my dad and uncles work on my vehicles growing up. Morgan Automotive and Tire though sets the bar and then some! Every time I go in for an oil change, or service work, their staff is nothing but knowledgeable, friendly and professional. Kudos to Craig and his team! I just wish there were more Morgan locations throughout the Triangle area so more people could experience the quality work and effort that these guys do.

An
Review №51

They always take good care of me here. They always recommend what is best for my car and keep it running good. Great service and friendly staff. I highly recommend.

je
Review №52

Awesome. Fast. Honest.

Su
Review №53

Morgan automotive is awesome! I came in for a state inspection, and they brought my car back right away. Kevin was great to work with and he went over all of their recommended maintenance items. I had a great experience here, and will definitely be back!!

Me
Review №54

Great customers service. This is my third time here. Im from the Raleigh area. The prices are reasonable. I would recommend them. Ask for Derrick!

Ca
Review №55

I showed up here on a wim and they squeezed me right in. They did an oil change and inspection and were very honest with a few recommendations needed. They fixed them quickly and chatted with me while I waited. Kevin was very sweet and friendly. I will definitely be returning and I highly recommend.

Me
Review №56

When I walk into this shop I am greeted with smiles. I always leave extremely satisfied. They dont overcharge and do what is needed.

A
Review №57

I went in for a vehicle inspection. I was given a reasonable expectation of when they could get my car in and out. I ended up replacing my wiper blades as well. Fast friendly efficient service. Will definitely go back!

Ja
Review №58

Excellent customer service and proactive. Honest and straightforward. My go to mechanics. Craig, Elliot, and the boys go the extra mile, every single time. Worthy of your trust.

Yo
Review №59

I went to Morgan at almost 2 pm with a few front end issues. They were very informative as to what I needed and committed to get the work done same day. When the work was complete, I forgot I needed an oil change and they were happy to do it even though it was the end of the day.

An
Review №60

Morgan has serviced our fleet vehicles well. Much appreciated.

ja
Review №61

I have always received great service from Craig and Elliot. I posted a day ago and hit a incorrect response. I gave them a 1 when its a 5 all day.

De
Review №62

This Company is awesome. They make sure I am pleased and they have excellent service. Please go by and see them. You will not be disappointed. See Craig or Kevin when you go.

To
Review №63

Got my truck winterized fast and at a great price! Thanks guys.....

Ja
Review №64

I have been to this business a few times. I have found my “car place.” They do everything they can to save the customer money, as they never oversell. And, best of all, they come across as full of integrity!

As
Review №65

Great experience today. Worked with Craig who prevented us from making a bad investment in a car we brought in for a review before purchase. He was quick, honest, and really looked out for us. Will be bringing our cars back here for maintenance and service for sure.

Al
Review №66

I needed all 4 tires. They had to go to warehouse. I was told about 45 minutes with labor. Well, hour and a half later, finally left. My car set outside for 10 minutes until I had to get someone. There was also random people that did not work there in the office. Aside from this foolishness satisfied with tires. I would recommend Colonial across the lot though. Theyre cheaper and better atmosphere.

ce
Review №67

Today was my second time coming back and both times Ive been in and out within 30 minutes. Their price for high mileage oil changes are lower than other places Ive gone, and theyre not pushy when trying to suggest something to you. The receptionist is a sweetheart and explains information very well. I live on the Raleigh Wake Forest border now and I will continue driving back to Durham to have my oil changed and any other work done here

Th
Review №68

This place is superb! They always take care of me when I have something going on with my car. My two fav things: The prices are reasonable and they work quickly and professionally! You will not be disappointed!!

Da
Review №69

I took my car here for inspection every year for the past few years and Im completely satisfied with the service every time. The staff, especially Kevin, are very friendly which made my day. Highly recommended.

Ja
Review №70

Generally Im pleased with their work, but I had to continue 2call them 2 days in a row for updates on my cars readiness...2hrs turned to 5+ hrs if u leave it there. Smh

Do
Review №71

Each time Ive been in theyve done the job right at a competitive price. Good people

Er
Review №72

I went to Morgan a few weeks ago for an oil change. They got me in immediately; did the job professionally; treated me courtiously; and made me feel like a valued customer my first time through the door. Whats more, they made me aware that my brakes needed to be changed soon without pushing me to get them done immediately. When I came back a few weeks later (to get my brakes done), the gentleman behind the desk remembered me, showing that Im not just another face. I would highly recommend them to anyone 5/5

St
Review №73

I have used Morgan Automotive for several years. Craig Barksdale and his team provide prompt and excellent service for both my Camry and Honda. They are very knowledgeable in discovering my cars problems and repairing them at a reasonable cost. I highly recommend them.

Ve
Review №74

This automotive shop offers excellent service. They service and treatment of customers is unbelievable. I definitely go once again there for all my cars services. thanks

Al
Review №75

Love it courteous Atmosphere very great BUSSNESSMAN, LOVED IT ON TIME NOT TO LONG AWAITE, WILL DO BUSS THERE AGAIN

Ja
Review №76

I’ve been a number of times for things as simple as an oil change to an inspection to things such as an alignment and tire installation. Integrity is the word I would use in describing this business and it’s employees. They’ve got a customer for life!

Sa
Review №77

Went into Morgans for an oil change. The guy at the counter told me I needed breaks. He told me my car was not safe to drive and made me feel very uncomfortable. Being a single lady, I thought it would be a good idea to get a second opinion. When I took my car for the second opinion, the mechanic at the shop showed me my brakes and insured me that I had over half of my break pads left. Will not return and will tell not recommend this shop to anyone. Very poor experience and dishonest employees.

Gr
Review №78

I have an older Tundra truck that is serviced and maintained by this garage. Professional, courteous and efficient . Superb group of guys at this shop!GregCary, NC

Bo
Review №79

They take forever to do a simple state inspection. Then they twist your arm to get the repairs done at their shop. If you dont, they make you wait a long time to get checked out. Dont go here.

Jo
Review №80

Helpful staff. I once had a leaky tire and they plugged it, no charge. I like shopping local, and return for inspections, rotations, and tires, whenever I can.

Sh
Review №81

Posting for my dad. I received exceptional service today! I will make sure to recommend this place to all of my friends down at the VA. Thanks again, Raymond Midgette

Re
Review №82

While i had a bad battery, i was told that i need to replace certain parts in my engine, which would have costed me 100s of $...I had to take the car to another professional mechanic and was told that all i needed is a battery and that you were not honest with me. Not going there anymore!

Sp
Review №83

Came in for an inspection and to have four tire pressure sensors replaced. The team installed the sensors but had trouble syncing them with the car. However, five miles down the road the sensors synced and all is good! Couldnt be happier!

Er
Review №84

Thanks to Kevin, who gave excellent customer service. Ill definitely return for my cars future needs. Thanks again, Kevin!

Ni
Review №85

Came to Morgan Automotive with a flat tire simply because they were next door to my office but will be a returning customer for any future car trouble. They have a friendly and efficient team!

L
Review №86

These guys are top notch! Being from out of town and having tire trouble was stressful. These gentlemen had my car fixed quickly and were very professional while doing it. I would recommend them to anyone! ~ Lesley Cornett

Ma
Review №87

Great folks! Craig is the best. Have taken care of maint. of my Toyota Tacoma for the last two years plus misc other stuff along the way.

La
Review №88

Trusted and Talented Mechanics! Kevin and his team are fantastic. It is so hard to find a shop that you can trust, and these guys always deliver.

ne
Review №89

Always a great experience, have been coming for years. Service is speedy and efficient. They show genuine concern and care for customers!!!👌🏽👌🏽👌🏽

Em
Review №90

Everything was done in a timely manner. Thanks to all of you.

Da
Review №91

Best company I ever had inspect my vehicle. Friendly respectful, professional. Would highly recommend.

De
Review №92

Even though this was a holiday weekend and Morgan Automotive &Tire was near closing. Kevin Tarpley went above and beyond to make sure i received speedy and outstanding services. He was very patient and had me in and out in no time. He was a great blessing to me on yesterday. I will definitely be back and also I’ll be referring friends. Thanks again Kevin Tarpley.

Lu
Review №93

Very satisfied by the service here. The staff is knowledgeable and willing to go the extra mile to take care of you and your car.

De
Review №94

My experience was as a return customer for service on our second vehicle.I talked with Craig by telephone and he scheduled an appointment with no hassle. The service call went without a problem or delay. Im fully satisfied with the service from Morgan Automotive and Tire; I would recommend them. Dennis

Du
Review №95

Actually my wife visited Morgan Automotive and Tire on the behest of our youngest son who had taken his car there for an oil change at a price a college student could afford. In my later years, I have been taking my vehicles especially my wife’s to the dealer for service, but this time we decided to take it to a locally owned small business that had impressed my son from his oil change experience. The unimaginable happened! We went in for an oil change and wound up having to have the engine rebuilt. Okay, take a deep breath. Turned out taking my wife’s car to Morgan Automotive and Tire and meeting Craig was a true blessing. Craig informed us that the issue was part of a recall from the Dealer for that particular model and engine. Craig had the car towed to the Dealership and as a result of him informing us of the recall the Dealer after some choice words from myself took care of all the repairs plus gave us a rental car to use during the repair. Since then Craig and the Team at Morgan’s have taken care of all my automotive needs and if you are looking for a shop that practices the golden rule “treat people the way you want to be treated” then see Craig at Morgan Automotive and Tire for all your automotive needs.

La
Review №96

Great services and prices. Staff was very friendly and professional. I recommend Morgan to others.

Da
Review №97

Two bad experiences in a row after hearing good things. First time called about getting an oil change and they said just bring it in and it would take an hour. Brought it in and went to lunch, came back over an hour later and they hadn’t even started it. Had to wait another 45 mins and was obviously late back to work. Today called about needing a diagnostics test run, they said to bring it in at 12. Brought it and was told it would take 2 hours and they’d call me later this afternoon to pick up. 4 o’clock hadn’t heard from them so we called and they then said they wouldn’t be getting to it til tomorrow, and it would probably take 4 hours (they quoted me $100/hr for diagnostics test at 2 hours, so I wasn’t going to pay $400). Called a different place who quoted me 1 hour of work at $65 for diagnostics test. Two times going here and both times either was lied to or completely wrong time/price quoting. Will not be going back to Morgan.

El
Review №98

Great and quick service. Kevin was friendly and I was completely satisfied with the service on my car. Definitely coming back here from now on.

Ni
Review №99

I had a great experience here with Craig and Kevin. I will definitely be returning here for all of my car care needs!

Em
Review №100

Really honest and upfront about pricing, great guys and well take my car back to them for everything I need.

Information
8 Photos
100 Comments
4.5 Rating
  • Address:4603 NC-55, Durham, NC 27713, United States
  • Site:https://morganautomotiveandtire.com/
  • Phone:+1 919-544-4401
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Wheel store
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:8AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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