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Couch Automotive Repair
4260 Bennett Memorial Rd, Durham, NC 27705, United States
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Couch Automotive Repair

Comments
Me
Review №1

These people are very professional and knowledgeable. I am glad that I went to this place. People that work here are super nice and their prices are absolutely fair.

Pa
Review №2

Great place to take your car or truck for work!

To
Review №3

I went there to have my 2001 chevy Malibu worked on as the ABS light came on. They said it would 1-2 days at most. 4 days later I call about my car because I havent been notified. They say it is ready. I pickup the vehicle and driving it home I notice black sharpie marks over the ABS indicator light. I took it to have it scanned at auto zone to find out no it is still broken. All they did was make it look like the light was off. I took it back and it took them 2 days to finally fix it. Avoid this shop They were not professional in how they handled this matter at all. One person being the owner Skip Couch. The other person was the head mechanic Ace. Not worth the time or the money.

He
Review №4

Great family small business. Fast state inspections. Keep up the good work!

ju
Review №5

Best auto repair shop in Durham. The owner Skip is a great man.

Ri
Review №6

Bring all my families cars here.

Je
Review №7

At a recent visit for an oil change, I was very impressed by the kind, professional service. This shop has a stellar reputation among my neighbors and friends, for providing trustworthy advice, fair & ethical pricing, and expert service. Ill definitely enlist Couch Auto, for my cars routine maintenance and any repairs that arise.

Ga
Review №8

Couch has been in business for years and will never rip you off. They do excellent quality work at a fair price. Plus their mechanics stay with Skip because he treats his employees well and values them. A lot of women take their cars here because Skip is honest. Plus he is open on Saturday.

Se
Review №9

Quick, friendly fair service. Its obvious why they have been around for all of these years. They have earned it and it shows.Help them, to help you, by giving them advanced notice and you wont be dissapointed.Five stars all the way!

Ji
Review №10

Not the biggest but definitely one of the best. They are fair and honest. You cant ask more than that but they will help you out. If it dont need fixin they wont fix it. If it does they will give you options. I have been going there for more than 20 years.

Jo
Review №11

Honest shop, always willing to get you in and out as quickly as possible.

Al
Review №12

Reliable, quality work at affordable prices. Skip and Ace make you feel like family, even know you by name and go above and beyond to help you. I wouldn’t have my Mom go anywhere else!

Bi
Review №13

I cannot say enough good things about Skip and his crew at Couch Automotive in Durham. Skip will not try to sell you a repair, in fact he has talked me out of several. The work is first rate, he stands solidly behind his work, and he will bend over backwards to ensure satisfaction. Trust the reviews and go see Skip. You will be glad you did!

Ru
Review №14

Great shop cant go wrong.

Li
Review №15

Have depended on Skip and Ace and the rest of the crew to keep my wheels going for years - and will continue to do so. Best service, advice, prices, and cooperation Ive ever found. Like this place. Like it a lot.

Su
Review №16

The best service and the most awesome people you will ever find!! They have taken care of me and my car for 5+ years, and I refuse to take my car anywhere else! Skip & Ace remember you by name every time you walk in the door. Unlike other places that try to talk you into doing unnecessary things to your car, the guys at Couch Automotive truly care about you and will even tell you NOT to do something if its not quite time yet (ie. hold off on changing tires b/c you can get a few more months out of them). I cannot express how happy Ive been with their service, how much I trust them with my car, and how much I appreciate their kindness, honesty, and awesome skills!! You will NOT find a place like Couch Automotive anywhere else!

Ge
Review №17

Honesty and Integrity are the words here. Our car broke down an hour away from home on a Friday night and had to be towed in. We dropped the key with a note and returned early the following week to pick up the car with a new battery, belt and alternator.Skip told us that if we had any problems, he would make it right. As luck would have it, the alternator was defective (not their fault). Our mechanic in town called Mr. Couch and as promised, he offered to pay for the labor to replace the alternator. Our check arrived today, in a timely fashion. Though I am not local to Durham, if I ever need anything near there again, I would not think twice about going back. I would absolutely recommend Couch Automotive without hesitation.

An
Review №18

Service was amazing, very friendly staff. My car was fixed within a day and it is perfect now.

Cl
Review №19

Excellent work, reasonable prices; I have used Couch Auto exclusively for the 30 years.

Lu
Review №20

Couch takes care of my 7 company cars. I can trust them to always be fair and honest, and even tell me if something does not need to be done.

La
Review №21

Honest, fast, and reliable!

em
Review №22

Im always satisfied with their service.

Em
Review №23

I learned about Couch from a trusted friend while looking for a new mechanic. He gave great advice and were super pleased with the integrity and great service Skip and his team deliver.

Al
Review №24

Honest people, great management especially the owner Skip

Ra
Review №25

In and out quick

Ro
Review №26

Love these guys great work

ti
Review №27

I spoke with them about warranty info on my truck and they where rude and talk nasty to me refused to help me in any way and hung the phone up on me, thats poor costumer service at best

Ja
Review №28

You wont find a more ethical and honest auto repair shop.

Fu
Review №29

They were rude to me on the phone.

Zh
Review №30

Great service

Information
11 Photos
30 Comments
4.5 Rating
  • Address:4260 Bennett Memorial Rd, Durham, NC 27705, United States
  • Site:http://couch-automotive.edan.io/
  • Phone:+1 919-309-0992
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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