The Sport First Automotive group has been a huge business partner for my family for the past eight years. In many respects the sales aspect should always be outstanding but this is a relatively short time in the overall ownership of the vehicle. How the relationship is maintained and improved is through the work done by service, warranty, and other aspects of the businessSport Durst helped us with an issue on a Dodge that we had purchased because 4 other shops were unable to diagnose the problem. My most recent issue dealt with a brand new vehicle under warranty and once again Sport Durst was there. This shop has outstanding service, excellent technical expertise, and associates that go above and beyond. My eternal thanks to Brian and his team!!All we can ask in a business relationship is to be treated fairly, given great service at a reasonable price. The value at Sport Durst cant be overstated. If you are looking for a new or pre-owned vehicle and want help finding the right choice, fair price, outstanding value, and industry leading service. You have found the place.Organizations such as these renew the faith that American business serves the customer through innovation and hard work. Thanks to all of the Sport Durst team!

Purchased a 21 Sonata N-line from sport durst back on May 31st. Chance was the rep that assisted me was overall nice and fought for my business, but the car I I purchased ended up being extremely flawed. Straight off the lot it already had a chip, and ding between body lines. But as I continued to use the car I noticed so many flaws. The headlights and front bumper do not sit well on the car. There is basically a gap between the headlights and the bumper. The sunroof isn’t on properly. Leather already looks horrible on the car. Indented odd line on dashboard, steering wheel not being centered at all. The list continues … overall been a big Hyundai guy for a while but after this experience with the car, just over it. Tried reaching out the rep who assisted with the purchase to see about getting something worked out, only to be left on read and not hear back. So overall, the experience has been real bad. I would NOT recommend you purchase your Hyundai from this dealer. Honestly, I don’t even recommend hyundai anymore. Attached photos that were taken after 3 weeks of ownership. Still basically dealing with this defected car that cost me over 35k. Also hyundai USA service is just awful.

What GREAT Experience!!!!Thank you to the Sport Durst Hyundai team for making my first Hyundai car buying experience a success! Many thanks to Chance Sanford, my salesperson, for being patient, knowledgeable and trustworthy as he assisted me with my car purchase. Everyone from the sales team, the GM and the finance team were professional and willing to answer all my questions and make the transaction smooth. Thank you!

Came this morning for a milage treatment, Blake from service was the one to check me in and out. His level of service was WOW 👌 above and beyond, he is so nice and took the time to explain everything that was done to my car. He definitely deserves a raise 😉!!!!Thank you much.

I have had several automotive dealings with the Sport Durst Automotive Group, Hyundai twice, and have always found them to be professional, helpful and knowledgeable. I wont hesitate to go back for service, etc.

Would definitely recommend this dealer. They worked with me when I negotiated pricing and we came to a good deal. So much so that I came back with both my mother and sister in law to get them new leased cars as well. They gave me a great deal on my mother in laws car, and an even better deal for my sister in law. They were very professional and offered me a amazing monthly payment. Great dealer! And I went to so many other dealers beforehand and they couldnt match the deals. If I would buy another car, Id go to them again. You will not be disappointed.

From the very moment we reached out to the Sport Durst team we were provided with honest and fair financial information and excellent customer service, which included frequent check ins with potential vehicles to view. While other dealerships are drastically increasing prices because of the market, we didn’t over pay and are loving our 2022 Palisade!

Had a good experience there! Arrived on time and got my car back on time. It was first service for Palisade. They did not have nitrogen so did not fill it there, I wish they had nitrogen so it would have saved a trip to costco. Explained whats included and what is not. I expected some inspection for the the extra interior protection package I had purchased while buying from here. For which they said I have to contact front desk (the sales side) which I didnt do because of time constraints. Will call them to figure that out. Service side no complains and 100% satisfied.

Everyone at Sports Durst Hyundai is very professional and helpful especially Nick Holland. Hes helped me and friends of mine find the perfect vehicle. He makes sure to answer all of my questions and goes over the top to make sure Im getting the best possible experience while car shopping. I suggest anyone that goes here to ask for Nick Holland if he is available.

Taylor was absolutely amazing. She dealt with all of my annoying text messages, all of my questions, and sought to find me the best financing available and worked really hard with her manager to put together the best deal for what I was looking for. I will be sending all of my referrals directly to her. No question about that at all. She is absolutely wonderful and takes her time and is extremely patient. Patience is what’s needed in today’s world. I looooove my new Santa Fe’ and I am eternally grateful Taylor…u ROCK!!!!!

What an amazing buying experience, 10 Stars From This Buyer, I will definitely send my friends and family to this dealership...they really cared I didnt feel like just another dollar sign like I normally feel walking into a dealership. Great experience with Greg!!!

I was shopping for a good-looking, comfortable, mid-sized sedan (RED was a criteria!) and had visited three other dealerships and test-driven two other makes of cars. Sport Durst has the best inventory to select from by far, and the salespeople we worked with were helpful without being pushy. Sport Durst also was the busiest dealership we visited, so that says something in and of itself! Even the non-salespeople went out of their way to let me take a test drive the first time we went, when all the sales force was busy with other customers.So I got my dream car, a red Sonata Hybrid, with the help of the great, friendly staff at Sport Durst. And when I had a question about one of the cars features a couple of days later, my salesperson (Nick H.) was able to help me over the phone, even though he was with another customer at the time. 😊

Taylor Burton was such a great representative of the company. She made the car buying experience so much easier and less intimidating, with both of us being women. Thank you so much for the the great customer service.

This was my first visit to Sport Durst Hyundai after I moved from Florida to North Carolina. The service department was so friendly and my wait was not to long. Will definitely bring my car back here for all my needs.

Worked with Chance Sanford on purchasing a new Sonata. Chance was personable and professional. He knows his Hyundais and worked with us to get the best deal possible. He was responsive and followed through on every detail throughout the selling process and after sale. If you visit Sport Durst Hyundai ask for Chance!

I recently purchased at 2022 Hyundai Elantra with assistance from sales agent Chance Sanford. Chance was respectful, courteous and professional throughout the entire transaction. The car was cleaned and paperwork ready for signature upon arrival. I could not ask for a better experience from a sales agent or car dealership.

This is the third car I have purchased from Sport Durst. My sales contact, Nicholas Holland, was fantastic from start to finish. I was treated as a valued customer, given a fair trade-in, and received amazing customer service. This customer service has extended past once I drove off the lot to ensure that the Bluelink and other subscriptions were correctly activated and to see if I had any other needs. I love my new Hyundai Elantra N series! I will definitely be purchasing my fourth vehicle from this dealership.

I adored both of my Hyundais. Chance Sanford is your man for a new or used car. Tell him Kim sent you-- he will take care of you and make this a great process that ends in new car joy!

I had an issue where my check engine light kept coming on, and it was causing my car to shake and almost turn off. I took my car in to Sport Durst and no codes were given from the diagnosis. They told me to come back if it happened again. Well the problem continued so I called service and they gave me an appointment for 30 minutes later. I arrived and they immediately got to work on my car. The check engine light was still on so they diagnosed the issue and fixed it under my warranty. My car drives great now!! They offer superior service.

Best experience at a car dealership yet! Abby is the most reliable person to work with and Chance is the most pleasant sales person I have ever encountered!

I had the pleasure of working with Taylor Burton - such a fantastic experience. Taylor was knowledgeable and to the point. I’d refer Taylor to all my family and friends!

I literally stood here for 10minutes. I was greeted once I came in but everyone at the desk continuously answered calls while I stood at the door and no one helped me. They continually walked inside and outside the door. I just wanted to check in to go sit down. This is poor customer service. This happen at the service department at the service front desk. I dont normally come to this dealership and now I have no plans on coming back at all. I am an paying customer. Please retrain the service department agents the importance of customer service.

Hi this is Sutirtha! I recently purchased a new 2022 Hyundai Tuscon from Sport dust. I have a very nice experience with Michael Silberman. He is a very helpful guy and provides me lots of detail while purchasing. Highly recommend this place to people if you are thinking you want to buy a good vehicle!

Russell is one of the best salesman I’ve ever met! Very communicative and gave me and my wife insights into what car is the best for us, we will definitely be coming back!

As a weekend mechanic with 50 years experience, Sport Durst diagnoses was superficial. Recommended work was outrageously expensive and unnecessary. They ignored the vehicle service history - 5 of 8 recommended major part replacements had already been done in the previous 20 months.

This team made car buying a pleasurable experience! No hassle, no games, great prices, awesome financing options, and most of all I was treated like a human in need not just another customers 💯 thanks guys

Taylor was super helpful and friendly. She wasn’t too pushy and didn’t make me feel uncomfortable. I will definitely be coming back!

Had a great experience at Durst.. Taylor did a wonderful job Thank you for taking to speak to me.

I really loved going to Sports Durst Hyundai & having the sales woman named Katlin help us out! We were searching for a family friendly car & she made sure to take good care of us and show us all options. It meant a lot to feel like a Katlin cared versus just trying to hurry us in and out. She took her time making sure we were happy & we really appreciate it! Will definitely be sending all my family and friends to purchase with Katlin at Sports Durst Durham!

Sport Durst Hyundai has a great inventory to select from, and knowledgeable personnel. M. Silberman was especially helpful. Recommend this place.

We made a spontaneous stop at Sport Durst and we were pleased with the reception we received from Chance and test drive he facilitated.

GREG THOMPSON did an amazing job helping me and I would always do best with him in the future

We went in with a oil leakage problem. So they made us drive it an additional 1,500+ miles so they could measure the oil leakage.... Which rotted our spark plugs, and we had to pay to have those replaced. Then they sent off the results and decided that Hyundai wasnt responsible for the engine leak. So they want us to pay $300+ for a potential treatment, that MIGHT help. But they wont call me back to discuss anything, and Ive been calling since Monday. I am utterly furious that they are forcing us to endanger or family for some money.

Yesterday I bought a new Tucson and Ray was my sales lady. She was awesome and very personable and professional and not pushy. Sport Durst handled everything professionally. Nick was also amazing. He set up my new car and than showed me how everything worked. Ive been to other dealerships and they pretty much toss you the keys and say bye. But he explained all the features and showed me how they worked.Only downside like any dealership is the amout of time you have to be there from start to finish, but I knew that going in. Definitely would recommend going to check them out and ask for Ray or Nick.

I came in and Taylor was very helpful, Very friendly, super nice, and very professional.I highly recommend when you come in you see Taylor

Russell is one of the best salesman you can go to he won’t disappoint very friendly and easy to get along with

Ask for Taylor Burton. She is straight forward, no BS, will try to get you the best deal possible. She made my car buying experience super easy and chill.

Highly rec Chance as a sales rep. He has integrity and really cares.

I drove an hour and 50 minutes to see 2 used 2020 ioniq hybrid blues that were listed online. The sales representative, Jonathan, confirmed they were available before I left. I arrived to a complete bait and switch with Jonathan wanting to show me the whole lot in the nasty heat hoping Id bite on something. He made it very difficult to stay civil. The cars that were no longer available were still listed online the next day. Dont waste your time here. Go to Raleigh instead.

What grabbed my attention was the Lyft service they provide to customers. That took a lot of stress off my mind not having to worry about inconveniencing someone to come pick me up from the dealership and drop me back off later. This place has fast and easy service, they estimated that my service should be done in about 2 hours and some change.

Great place to do business! Extremely professional with amazing pricing!

One of the best dealerships I have ever visited!! Go see Greg Thompson

Brought my car to Sports Durst to have the ignition key cylinder repaired/replaced. When I picked up the car the shift lock would not disengage when stepping on the brake (the override switch cover was missing). In addition the drivers window stopped working. Both completely coincidentally. Nothing to do with their work apparently. Maybe just Hyundai.

Go see Chance and let him make you an incredible deal!

All issues were resolved in a timely manner & staff was great

I started my day off by looking at a different dealership. Clearly things didn’t go well. I ended up at Sports Durst and that’s where I found my car!! We had a great sales man who was down to earth and knew what was going on. All he wanted to do was make sure I left happy and I Did!! Thanks Nick D. you were great and I will be sending people there and I’m sure I will find my way back one day!

Excellent place with very friendly staff. Bailey was a very understanding salesman who made no pressure on us and listened carefully to our needs. Great experience.

I would like to give great praise to the exceptional service I have received at Sport Durst for my Hyundai Elantra. Particularly I would like to praise Blake Middleton and JD McCollum. Thank you for everything you have done for me and my family.

Chance is the person you would want to see! Patient & knowledgeable

I have an Hyundai Genesis and Ive been here a few times for parts buy getting a honest answer is hard here. Thats why its a 1 star wouldnt recommend

15/10! Yesterday I almost wrecked my brain because of the car problems I was having. I gave Hyundai a call and a young man, Ray spoke with me. The next day I was back to handle business at the service department. While there Ray called me to check up on my previous problems. Long story short I left the lot today in a brand new 2021 Hyundai. Along with Ray, Glenn helped as well. Between the two they ensured my payments were low and I was happy. They did an amazing job at explaining everything being this was my first car purchase from a real dealership. They made my buying experience the best yet. I highly recommend getting your car from here. Very friendly and patient. Great customer service.

My experience here at Sport Durst Hyundai was great! I needed to order some parts and Nick, who assisted me, was very helpful in ordering what I needed. He was very knowledgeable and answered any questions I had. Id highly recommend this place!

This was unlike any car buying experience I’ve ever had! So professional, not pushy, and got me a great deal! The whole staff worked so hard to get my deal done. But Chance was the absolute BEST to work with! Highly recommend!

This place was amazing and made me feel confident with my purchase and the price. The salesperson, Nick, took the time to listen and get me what I needed. Super friendly!!

Stay away from Sport Durst Hyundai! In 2020, purchased a 2018 Sonota that was previously a fleet loaner vehicle with 5,000 miles. 14-months after purchasing, the roof paint is delaminating and chipping away. I attempted to see if this type of factory defect is covered under warranty and they immediately said no and I need to call Hyundai and file a claim. Ive been a Hyundai Sonota owner now for the 3rd time but this will be my last!

They are really understaffed or gave holidays to too many people at the same time. 3 stars are only because of the Ms. Taylor who attended us. She did exceptionally well keeping in mind that she was handling multiple customers at the same time. I appreciate her efforts. Otherwise place looked like graveyard. No lively atmosphere !!

Came in for help with some parts, Nick was by far the nicest and most helpful parts manager I’ve ever encountered. I’ve been to so many dealerships in the area and have never had such an amazing experience. I would 100% recommend Sport Durst Hyundai.

Had an 10:30 am appointment for complimentary oil change package. After 2 hours later I checked in on the status, they hadn’t even started working on my car. It took them 3 hours from the time I got there until I got my car back. What’s the point of making an appointment if I still end up waiting 3 hours for a 45 min. job?

A great experience - Taylor Burton handled everything over the phone/email so it was a quick easy process for picking up our new car. We got what we wanted and are very happy with whole process. Our first good dealership experience in a long time.

Love my car. Great experience with purchase. First service visit not very efficient or as expected.

My experience at Sport Durst Hyundai was great! I needed some parts and Nick was able to help me out alot with getting the correct parts that i needed, he was very helpful with any questions i had, which was what made my experience even better! I would highly recommend Sport Durst Hyundai for any kind of service

Very positive experience working with this group! We live 3 hrs away and tried to do most of the work over the phone. Everyone we dealt with was very helpful. Michael S is GREAT and handled everything for us. Would definitely buy from this group again...worth the drive!!

I couldnt be happier with the service they provided.

Im so glad I chose Hyundai, specifically Sport Durst Hyundai in Durham. I was deliberating between them and an auto maker that I thought highly of and bought from before, but the warranty and price offered by Hyundai was unmatched. Rich made the whole car buying process so easy. Communicating with him was so fluid and effortless, and I was genuinely taken aback by how accommodating, kind, and hardworking he was to ensure that I was completely satisfied with my purchase.Even going through the whole financial process was a breeze. Glenn, the finance manager, walked me through, thoroughly answering any questions that I had, beyond my expectations, and informed me as though I was a member of his family. I literally walked out of his office with a smile on my face and told him how easy and stress-free he made everything.Im so glad I came here to do business with them. I will definitely be back.

Good people to work with. Wife bought a hot red Sonota from there.

BUY FROM CHANCE. Great customer service!

Dom did a great job get the parts installed the same day after it looked like I might have to come back another day for install.

They replaced my Front Cam sensor free of charged. We are far from the service but its worth it. Thank you!

Thank you Katlin for helping me through my car buying process! Shes answered every question ive had and stays in touch. I look forward to working with her.Greatly appreciated.

I have been looking for a car for a while but after talking with Sport Durst, I was connected with Katlin and I have had a wonderful experience so far. I look forward to working with her further and having her support with the car buying process! So helpful and professional, highly recommend Katlin Burnette and Sport Durst!

Excellent experience with Rolf Higgins. I had no intention of purchasing a vehicle since I was there to have a Santa Fe serviced. After talking with Rolf- I did take the time to test drive the Palisade. ILoved it immediately and ended up trading in my Santa Fe for the Palisade. He was very informative along with Glenn. They both ensured that all of my questions were answered. I did make a good decision with the Palisade.

I had a great experience and everyone was so helpful, especially NICK! He went above and beyond in helping me to get the parts I needed. Thanks!

Hyundai is nice if you enjoy driving their service loaners because your car will be in the shop constantly

My experience with the Sport Durst Parts Dept was fantastic. They went above and beyond! I highly recommend! Thanks Nick!

This was probably the best experience I’ve ever had, Nick made the whole thing so smooth. I had no issues with getting the part I needed and in a timely manner.

Highly recommend Sport Durst Hyundai and Hunter was great to work with!

Good experience. No pressure, easy, friendly. Solid covid prevention game.

I was told that I had a nail in my tires inner sidewall, with a slow leak, and that the whole tire would need to be replaced. They suggested that I have the tire replaced, alignment and balance performed. I declined since my tire pressure light was NOT on when I took it in. Also, my tires were fairly new and I purchased them at a local tire store, that will rotate and align for free when you purchase tires with them. So I decided to NOT have the dealership replace them and instead take them back to the shop where they were purchased. When I went to the local tire shop 2 days later my tire light was still NOT on... they removed the tire that the dealership shop noted had a nail and leak and could not find a leak or nail! They brought me back showed me the tire and the tire pressure. No nail and no leak! Since we thought that maybe the paperwork could have noted the wrong tire they then inspected all of the other tires with me present. NO nail, NO leaks, and NO low tire pressure on any of the tires. They were kind enough to not charge me for the inspection of the tires.Finally, I was charged for an oil change but they did not provide a sticker which usually serves as proof and a reference for when to come back. With no sticker, I am still unsure if this oil change even happened.

Service staff was prompt and readily available to handle all of my vehicle’s needs. If I could rate any higher I would. The experience gets better with each visit.

Zero stars if I could. They falsely advertised and mislead. Ignored us afterwards. Go to Johnson Hyundai. Trust me. Go to Johnson. This place could care less about their effect on people. Some of their comments back to negative reviews on here is a little weird too.

Brian answered my comments and scheduled me the next morning to fix my problems! Thank you Brian!

I would like to give a review regarding my experience at Sport Durst Hyundai in Durham. Katlin, is a very knowledgeable sales person, she knows her craft. Katlin did an awesome job explaining the features on the car as well took me on a test drive and explain all of the new features. However, we didnt close the deal, no fault of Katlin. When I walked into the building and went to the desk I stated that I was interested in seeing the new Tucson, ManagerHieu yelled out Katlins name so loud I thought she was at the other end of the room only to notice that she was no more than 7 feet across from him. I felt that was very unprofessional behavior. Once she completed showing me the car, Katlin spoke with Mr. Hieu and he came over. I told him I was trading in my 2017 Tucson with 28000 miles and that I was doing a comparison with another Hyundai dealer. He offered me less than the other dealership. He could have at least offered the same as the other dealership. I explained I wanted my payment to be under$20.000 with my trade in. He stated a price of$19,995 which would bring me way over the$20 thousand with all of the fees. Then he placed a tentative contract in front of me without first discussing and breaking down the charges. He had added the GAP which is not what I requested. I felt he was pushy, lack the skill of interacting with customers. I informed him that the other dealership offer was better. As I was in my car leaving he came to the car and stated why go there I live closer to them and then, he stated that Katie get commissions as if telling me Im taking food out of her mouth.its unfortunate that Katlins talent isnt appreciated.

Poor service during what ended up being two appointments just to replace key and fob. People nice enough -- no follow-up call as promised from service. Lengthy wait despite appointment. This didnt used to happen -- IDK what has caused service department to become less adept.

Another Terrible Sport Durst Experience.I called to schedule repair of a couple of recall items on my Sante Fe. I told the scheduler over the phone the two specific items that needed repair. I asked specifically if the parts would be available for this repair and she transferred me to service. I left a message asking if parts would be available for the repair and requested a call back. Nobody called me back and a week later, I drove the 30min to get to Sport Durst arriving for my 8:00am appointment. The service tech did not have a record of what needed repair and also did not have the parts available for the repair. So, an hour wasted in the car and they couldnt fix the recalls items. This is my 2nd bad Sport Durst experience. The 1st was at Sport Durst Chrysler Dodge where they quoted me $450 to replace the headlight bulb in my Dodge Durango (PSA, the bulb is $65 on Amazon and it takes 10min to install). I will not be returning to any dealership owned by Sport Durst for any reason.

Kim recently gave exceptional customer service! She made the car service visit a pleasure! As always, Chris is fantastic as well! Many thanks from a loyal customer! All the best!

This was an amazing organization too-down. Everyone I can in contact with actually cared that I got the car I needed at a price I could afford. My salesman, Chance, gave me all the options for my purchase and answered all of my questions. He left the choices up to me and there was support-no pressure in purchasing here. Thanks to everyone at Sport Durst Hyundai for your help in purchasing a car and for actually caring about your customers.

I’ve had a great experience every time I deal with their parts department, particularly Nick. He’s always been able to get me what I need and it arrives when he says it will.

The Sport Durst Hyundai team are highly reliable and go out of their way to manage and deliver their services to generate positive customer satisfaction. Great team work! Many Thanks!

Kaitlyn B. Was my salesperson and she was amazing! She was so patient and helpful and I really appreciated that. Her manager Greg T. as well as Sam, Hugh and TJ are the best. I recommend this place highly. Please go there to get your new car. They will get you the best deal! ☺

Wonderful Experience - Mike R. was fantastic.We were looking for a new SUV, and narrowed it down to a Toyota 4-Runner and the Hyundai Palisade. Mike Ramaglia was incredibly responsive to our online request, and then went out of his way helping us through the process. It had been a number of years since we purchased a new Car, and we found it refreshing that there was literally no pressure, either from Mike, or their Management team to purchase the car. After purchasing the car, and owning it for over a month, I love it. It is roomy, and had a lot more in the way of standard features than the 4 Runner, and, IMHO, drove more like a luxury car, than a truck. Nothing negative about the 4 Runner, but we really loved the Palisade. It is an incredible value for the Dollar. I would definitely buy from Sport Durst again, and would reach out directly to Mike again for assistance. He was fantastic.

I had a great car buying experience with Nick Dozier as my salesman. Everyone I came in contact with at Hyundai was friendly and went above and beyond. Thank you so much!

Overall it was ok experience. They could have done better in explaining the vehicle and handing over the vehicle with cleaned interiors.Delivery was on the same day so that was impressive. But it took lot of time to get to the finance department (3.5+ hours) .Hope the service experience will be good going forward.

Not recommend repair your Hyundai there.They even charges $50 hidden shop fees for just car diagnostic.

Great Experience. Didn’t have a appointment they got me in, handled it very quickly.

The service staff are exceptional! Friendly, accommodating and professional!!

Chase your dream of buying the next car working with executive Chance and his team.

The service clerk who took care of me actually remembered me from past tech work, gave a lot of valuable feedback on the work I wanted them to do. Great experience.

Nick in Hyundai Parts helped me get the part I needed quick and fast stop by sport durst for all your Hyundai Parts needs.

Bought a Car from Mike in sales a few years ago and still to this day I have kept my car serviced at Sport Durst nothing but good vibes from all the staff at sport durst mike also keeps in touch with me making sure i am still happy with my car

Susana Cornejo is a great employee at Sport Durst. She made us feel very welcome and had the best customer service!