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C and C Automotive
129 Wolfpack Dr, Durham, NC 27704, United States
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C and C Automotive

Comments
Ni
Review №1

Honest and forthright mechanic. Not the cheapest, but you get what you pay for.And guaranteed a delightful conversation.

Sh
Review №2

Hands down, Charlie is a magician. My little car has had an electrical short for five years that multiple mechanics couldn’t find. I’ve spent more time and money on this short than sense and it made it impossible to drive at night as it took out my rear lights.By sheer dumb luck, we found C and C on here and took a chance on a last ditch effort to maybe get it finally fixed.Charlie found the short in just a few hours. Knowing how much the car had already been combed over, I can say with absolute confidence that Charlie is extremely thorough and an excellent diagnostican.He was honest, fair, and frankly, just a straight magician.Thank you, Charlie. You have made a five year frustration finally end. You are incredible.

Ma
Review №3

Mister Charlie and his wife are Awesome.Gives good understanding of your vehicle and his wife has a Awesome testimony.

Ja
Review №4

Charles and Carol and super nice and do great work.Theyll never charge you for something you dont need.

Da
Review №5

We have been bringing all of our company and personal vehicles to C&C Automotive for years. Never have we had a complaint! Theyre knowledgeable, transparent, and priced fairly. An added bonus- They are ALWAYS kind and in a great mood. If youre looking for great customer service and people you can trust with your vehicle, C&C Automotive is the way to go.

St
Review №6

Reasonable, honest, and knowledgeable. Me. Charlie explains everything and works with you to understand what your vehicle needs. His reputation definitely important to him and makes sure that interactions are positive and informative.

Ge
Review №7

Good mechanics but way overpriced

Mi
Review №8

Excellent service! Charlie and team did an excellent diagnosing and repairing a brake issue on our 2003 Subaru. This issue was not resolved by 2 previous mechanics. We have found our mechanic in Durham. Charlie and staff are super nice and showed me what was causing the issue and the steps they took to repair it.

Ki
Review №9

Staff are knowledgeable, helpful, and friendly. Crazy Pete (lol) saved me $$$!

ak
Review №10

Do you ever have a nagging feeling about dealing with a mechanic? Well, put you mind at ease when you deal with C&C Automotive in Durham. I come over from Raleigh to have my vehicles repaired. Charlie Thompson is as honest as the day is long. He s the type of business you which you had for any repairs. I trust him implicitly to tell me what the best plan is for me and my car. Now, if I could only convince him to go into HVAC, Tree Service, Plumbing....

Tr
Review №11

I would genuinely drive over an hour to ensure my vehicles and I have the level of care that Carol and Charlie provide before even considering an oil change at another shop. Charlie is such a excellent car doctor, that I now feel the need to find a new doctor for myself to match Charlies expertise and quality of care. Ive only been to C&C twice (more than a year apart), and they treated me like family on both occasions despite meeting new front end staff each visit. Though their property/location may appear unassuming, the service you will receive is premier. Indoors, there is a small automotive-themed waiting area with ample seating, great A/C, a kids play area, and wifi access if you need to get work done or just need a place to relax while you wait.What really sets Charlie apart from other mechanics/technicians, is the way he will shine a light on every step of the process before moving on to the next step: he will respectfully listen to your full explanation of your needs, perform very thorough diagnostics, show you ON your car or ON the related parts what is causing an issues or sound you heard and he EXPLAINS in accessible terms exactly why that issue is present, what options there are to fix it, how urgent of a concern is is, and how to avoid having similar problems in the future.In addition to their great skill, customer service, and fair pricing, these folks even spend their free time giving back to the community in the form of voluntarily taking on major roles in large scale fundraising events including building a water trailer to help keep the participants safe and hydrated for the National MS Societys Bike MS event! Whether you want a trustworthy evaluation of a used-car you want to buy, need routine maintenance, or have a major repairs, you can trust C&C with your automotive needs. They seriously, seriously are one of the BEST small businesses Ive ever encountered.

Ja
Review №12

Honest shop, very fair pricing. Id send my elderly mother here alone without worry!

Gi
Review №13

Always great been going there for years

Li
Review №14

I had an excellent experience at this business! I thought they were fair and worked hard to make the fix as reasonably priced as possible. I will definitely be going back for any other issues!

St
Review №15

This shop has never failed to correctly diagnose a problem and repair it promptly. They guarantee their work and dont recommend unnecessary work. Their labor rates are comparable to those of any local repair garage. I trust them completely with any car.

Da
Review №16

Always great service and fairly priced.

Ma
Review №17

Best mechanic. Great Service. Friendly staff. Reasonably priced.

DM
Review №18

Best place to have your vehicle serviced!

De
Review №19

Been a customer of C&C for 30+ years.. They give excellent service which is garranteed.. Charlie and Carol are super people who I trust to always give me great service.. Very friendly folks...!!

Jo
Review №20

Charlie is knowledgeable, straightforward, honest and a great all around mechanic! And check out the cool solar panels on his roof on Google Maps.

Ch
Review №21

Fantastic! Charlie was super nice, knowledgeable and fixed it at a reasonable price.

St
Review №22

Not once, not twice, not three times, but four times Crazy Charlie and the folks and C&C Automotive have saved me a bundle over what other mechanics were charging. I live in south Chapel Hill, so it is inconvenient to get up to C&C. I was first recommended to check them out by a friend when I was skeptical of a radiator quote I received for my Dodge Intrepid. They took care of me for hundreds less than I had been quoted. Next my wifes Mitsubishi needed brake work and again the quote seemed too high. Crazy Charlie took care of it for under half what Id been quoted. My intrepid needed steering work done and a Chapel Hill shop wanted to charge me $2,500 to fix it, and C&C did what was needed for $600. Finally, a transmission went out on our Toyota Sequioia and we were quoted $6,000 to fix it. C&C got creative, scrounged around, and found a good one for $2,500. That was over a year ago and it runs great. The other guys were 4 separate shops! I finally found a local guy I trust for the small stuff. But for any real troubleshooting, I still go to C&C because he knows how to troubleshoot and get granular like no one else Ive seen.

Mi
Review №23

Very friendly and helpful. Went out of their way to help me. Great experience!

Vi
Review №24

I was in with my Hyundai last month for an air conditioning problem. They found a leak in one of the lines and had it fixed the same day. The price was fair and I met Crazy Charlie and had a nice chat when I picked the car up. Great guy and someone you know immediately you can trust.

To
Review №25

Ive taken my vehicles to Crazy Charlie for several years and have been very pleased with each one of my visits. He is very knowledgeable, personable, and honest. I have never had any parts or services pushed on me that werent necessary and he will explain exactly why something is needed or not in plain English. Its hard to find great service like that in any area of the market, let alone auto care.

Be
Review №26

Best and most reasonably priced auto repair in the area.

Ro
Review №27

Fair and honeSt good mechanic hard to find highly recommend these guys

Wi
Review №28

This is one out of two best mechanics Ive ever worked with. I went b/c I was told that my engine was knocking by one company and then told that I needed a new cylinder head by another person. I went to get it checked out and was told that my engine was fine and the noise is typical for my vehicle (Jeep Grand Cherokee). He did my oil change, checked all of my fluids and air pressure in my tires including the spare tire! He also changed the filter in my transmission when we realized that my transmission fluid was overfilled. The pricing was reasonable and I was very satisfied. Being that I know little about cars, I am very skeptical about who I work with, because I dont want anyone getting over on me. I found just that. Plus, my son was kept entertained and loves going there as if it was a fun park.

CH
Review №29

I went to C&C and was very sceptical as to what it would cost to fix OLD BLUE my favorite trucks a/c unit.I have been to several top mechanics in Durham and Chapel Hill a lot of them have passed away. I was very fortunate to see C&Cs ad online.They fixed my A/C and a steering column problem I have had for years for way less than anyone else.I highly recommend their services here in Durham!

So
Review №30

Flexible and honest about repairs needed if you are on a budget. No strong arming into repairs that are unwarranted or can wait on your budget. Friendly family owned business.

La
Review №31

Charlie, the owner & his wife are great.

Ro
Review №32

Awesome auto repair at fair prices. Great people!

St
Review №33

03 Lincoln Navigator - rear AC vent door flapping - Ford dealership quoted minimum of $600 to max of $1200 + parts (included removal of inside rear & side cover panels to get to rear unit, at least that was the narrative of their service managers to explain cost). C&C diagnosed issue and replaced actuator switch, within a couple of hours, at a 1/4 of the cost the Dealership had quoted, with NO over-sell. C&C saved me @ $800 compared to Dealership. Maybe I got lucky, but I dont think so.Crazy Charlie (and C&C team) were phenomenal not only with their upfront honesty in providing TRUE customer satisfaction but in also finding and providing a cost-effective repair with no over-sell for this or that, if not truly needed.In these times, it is very hard to find a truly honest, experienced and reputable team of automotive experts who truly look out for the customer, relative to satisfaction & cost of repairs. This shop will have my repeat automotive repair business from this day forward. No matter what the issue, C&C can handle it and still be cost-effective.

Jo
Review №34

Charlie is a great guy. All the staff are helpful and friendly

Je
Review №35

Crazy Charlie is really honest and the customer service is top notch here.

Re
Review №36

Called at 4:15 and they got me in right at 4:30. Efficient and easy to do business with!

Ti
Review №37

Charlie is a great mechanic who charges good prices. He is not the cheapest in the area but he does great work and Ive found that you get what you pay for.

Pe
Review №38

Charlie and his team are the best!!!

Ri
Review №39

Nice enough people, but nearly $200 for an oil change and inspection?!? I understand its an import, but I was either bamboozled, or their prices are far too high.

La
Review №40

Yall awesome,

Di
Review №41

Good

Ba
Review №42

Great place

Information
18 Photos
42 Comments
4.8 Rating
  • Address:129 Wolfpack Dr, Durham, NC 27704, United States
  • Site:https://autorepairdurhamnc.com/
  • Phone:+1 919-220-5633
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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