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Bed Bath & Beyond
1515 N Pointe Dr, Durham, NC 27705, United States
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Bed Bath & Beyond
Comments
T
Review №1

Clearance! Some of the best sales anywhere. Staff is friendly and helpful. Ample parking. Able to access aisles and merchandise easily.

Th
Review №2

Great selection of person and home decor items. Great customer service.

Ro
Review №3

Stories very neat an orderly busy workers are still friendly and helpful made coming in here a pleasure.

Ma
Review №4

Well organized store. Staff was very friendly.

Br
Review №5

Store closing for good sale. Got great deals.wish I had visited sooner.

D
Review №6

Ive always loved shopping away BBB. Have so much stuff that I love for gifts and myself.

Ro
Review №7

Store was clean and organized. My coupon was not in my email and the staff didnt even try to help me get one. I did not make a purchase here. I decided to buy it from Amazon. Poor choice for them. I doubt i will return. :-(

LI
Review №8

Store is closing its doors. But online services are good and delivery is on time.

Ti
Review №9

I went online looking for a runner and it said this store had a low stock on them. So I drove straight there only to see the clearance section without the color I needed. I asked an associate to please check another store for me and he went to the manager. The manager took pride in knowing his inventory and informed me they would find it. He went to the back and came back up front and told me he had someone looking for me. Within 5 minutes a young man came and gave me the runner! Thank you for the outstanding customer service and experience!!!

Va
Review №10

The staff was very helpful. I enjoyed walking around the store.

Ja
Review №11

Jared was most helpful in getting me the two items I needed. I appreciate his patience and willingness to go the extra mile for me!

Pa
Review №12

Called this location looking for a clearance item I had seen at another location. Holly was very polite and helpful. She took the time to search for the mirror and check the condition of the two that she located. She provided me with the UPC number and told me how many were showing on hand at other area locations. I was very pleased with the excellent customer service provided by Holly!

Jo
Review №13

Started a registry with the Durham store. Very easy

Ra
Review №14

I LOVE this store! Sometimes the prices can be a bit steep, but well worth it to me!! Not only do I love their merchandise, but the atmosphere in the building is quite serene....

Mr
Review №15

Make sure to have the credit card in order lmao

KS
Review №16

Nice place, mask is required at this time for entry. They have a bit of everything for the kitchen and bedrooms, nice place and reasonably easy to find things.

Sa
Review №17

Reasonable quality and selection, prices are a bit higher than discount competition, even with their 20% off coupons. Convenient location and very helpful staff. Nice selection of kitchen gadgets and tools.

Je
Review №18

Fun store! Great products. A little pricey, but they always have coupons!

Do
Review №19

Love shopping there & always smells great

Sc
Review №20

Always liked this store. Going out of business now but still good service!

Li
Review №21

Love the store. So much to see. The prices are great very affordable.

Ta
Review №22

Awesome place. They have so many great things for you and your whole house. Employees are so nice and willing to help you find what you need.

Ch
Review №23

Love their sales with coupons! Not having to worry about expiration dates helps a ton. We just got a bedding set for $48! Staff is so helpful at helping you save and combine coupons the best way.

Ma
Review №24

Closing any day. Whats left is heavily discounted.

Ti
Review №25

It was ok. There were 3 additional items I would have purchased if they had prices on them.

Pr
Review №26

The customer service is excellent. They go above and beyond to ensure that you find what you are looking for. I would highly recommend this location!

Su
Review №27

I was in the correct line to pick up a 3 item on line order. When it was my turn, the cashier asked me to step aside and flagged over a young man with one item from a different line. I refused to move and said not only was I here first and in the correct line, but I was handicapped. The cashier took my order grudgingly. Next the card reader was declining all credit cards and had to be entered by the Manager. I contacted BB&B to complain about the clerks rudeness and was told I would get a response in 48 hours. It has been 2 weeks and I get a letter asking for my receipt.The heck with this particular store. I will shop where they dont treat handicapped people like second citizens.

Sh
Review №28

It was good experience. The store wasnt crowded and the staff was very helpful. Was greeted upon walking in and exiting the store

Re
Review №29

Great place to get everything house.

Mi
Review №30

I had to return a shower liner that I had bought online last December. I received a store credit that I used towards a new set of bathroom towels and bath mat. I also used a 20 percent off coupon, a $10 coupon that expired last June! Bed Bath and Beyond is great about honoring any coupon for their store.

An
Review №31

This location is closing soon. The staff is friendly but they’re just hustling everyone to buy everything and not giving discounts including the 20% coupon. I was not happy that I spent a lot of money then got to register and couldn’t use my coupons.

Ja
Review №32

Ive been meaning to write a review for this location for awhile. Im glad Im getting to it because theyve got a wonderful crew working at this location. It seems like every time Ive gone Ive had a question about a sale or a particular item. They have gone above and beyond to help me get what I needed, including going into the back to do an extensive search for items that I had seen previously that were currently not on the shelf. The store itself is like any other Bed, Bath and Beyond. Im not going to comment on this particular portion because it really is the staff. In an age where I can be disappointed buying items online, its nice to know that good old fashioned customer service still exists.

Li
Review №33

Very good customer service at register but couldnt find someone to help me in store.

Ca
Review №34

I really love this store, everyone is always nice and helpful. Amazing selection.However, sometimes its difficult to find prices. I wish every product had a tag. Even if they didnt I wish there were more panels with appropriate prices. Ive often passed by products to later buy online or elsewhere, because its annoying to always have to find or ask for the price.

Ga
Review №35

Very friendly staffEverybody was willing to help

Dr
Review №36

I was looking for stand alone eating trays. They did have them, but the ones I chose, unbeknowing to me, had to be assembled. I was preparing for an event, therefore, I didnt have time to assemble trays. The next day, I returned them. Overall, BBB is one of my favorite home store.

Da
Review №37

Great staff, very helpful. Highly recommend coming here for you Bed,.bath and beyond needs!

Vi
Review №38

The ladys at the front desk are very sweet and helpful! Totally enjoyed my visit!

Ju
Review №39

Everyone was friendly. I purchased some stainless steel cleaner and it works great. Thank you

Li
Review №40

Great place to shop for yourself and others. Always have great sales.

Ja
Review №41

I dont shop at the N. Pointe, Durham, NC location often but each time I have shopped in the store, the customer service at the register is lacking is enthusiasm ... they could care less if you shop there or not. (perhaps retail burnouts?). The stores selection is great and anyone on the floor is always helpful when you can find someone; just seems the front end should at least smile and say thank you.

G
Review №42

I have never had an issue with any of the locations I visited. Coupons are great!

On
Review №43

Lots of great stuff here. I want everything in the store.

Yv
Review №44

BB&B has a lot of things that you would normally fine(+more) in a big store, without the hassles of big store crowds.

D
Review №45

Had the perfect kitchen accessory... step to reach high cabinets shelves

Ca
Review №46

Excellent customer service. They were especially helpful and even helped me find a 20% coupon saving me $64!!! Will definitely spend my money again in that store.

Ch
Review №47

Clean. Organized. But man working there went by me several times & never asked me if I needed help of which I did. After 5 x I walked out otherwise I luvBB/B.

Je
Review №48

Overpriced, but nice selection. Watch out for the candle section, lots of broken glass on the floor.

Lo
Review №49

Another day, another retailer that Id rather just log onto Amazon and interact with my phone than unhelpful employees. Tried to use the app which showed the item in stock. Couldnt find it and asked the one lone employee that seemingly was in the whole store. Just pointed to the general area and said theyre all up there. Turned around and I guess that was the end of our conversation. The only Bed Bath & Beyond Ive ever been in where the employees were helpful was the Cary, NC store. Well at least theres Prime Shipping because Im done with poor service from these brick and mortar stores.

D
Review №50

Very nice and clean storeWell stocked and courteous employees.

Fa
Review №51

Enjoyable shopping experience if you are looking for something specific kitchen appliances/cookware they have only downside they are expensive!

Ti
Review №52

Love my coupons and always find what I need (and items I dont need, yet a good price).

Ka
Review №53

I found everything I was looking for and prices were much cheaper than expected. Will definitely be back real soon for Holiday items.

El
Review №54

Grate service, good products.

Ro
Review №55

Love this wonderland!!! It soothes my interior decorator spirit...lol

Ch
Review №56

Always a pleasure to go in the store. If I have a question about where something is, they dont just point where the item is,,,,they take me to it. Good C/S!!!!!!

Sh
Review №57

I always have and always will love Bed Bath and Beyond. I love the selections, coupons and staff at most of the locations we have been to.

Pa
Review №58

Its difficult to go into this store for a specific item, and not leave with some other things too. Just some really unique and interesting items for your home, especially for your kitchen

Da
Review №59

Didnt have the sun visors on stock. But love all their goodies they carry.

Mi
Review №60

You can find just about anything and the sales were great😊

Gi
Review №61

Well organized store. Polite & knowledgeable staff.

Do
Review №62

The staff was very friendly and helpful, which made for a pleasant shopping experience

Fe
Review №63

So organized and friendly environment. They are very helpful and on point.

Va
Review №64

This place has practically everything u need for your home at reasonably prices.

Br
Review №65

They had what I was looking for/can opener at a great sale price. The cashier was very pleasant and smiled.

Sh
Review №66

Like the ability to reserve a product online then pick up and pay the next day.

Ka
Review №67

Love selections! One stop shopping for household items!

Ca
Review №68

The staff was very helpful and was able to help me find the items I was looking for.

Ba
Review №69

Very busy and I was still able to get in and out quickly with what I needed.

Ms
Review №70

Its a pleasure shopping in Bed, Bath & Beyond. I could really get lost in there at nite & not freak out. Back to reality. As always I found what I needed & a few other things on to checkout, thats always pleasant too!

Jo
Review №71

I love this store, but it is very pricey.

De
Review №72

Pricey but have nice items!

Do
Review №73

They have a little bit of everything. And the employees are friendly and helpful

Be
Review №74

They sell a lot of great household items.

R.
Review №75

Very disorganized, items not returned to their proper locations. Very little staff and the ones that were there, purposely avoid eye contact with customers so they are less inclined to ask for help. However, they certainly had time to talk to each other while ignoring customers. Worst customer service experience Ive had in a long time.

Ch
Review №76

Great place to buy specialty household items

La
Review №77

People were very helpful. Store was orderly and easy to find what we were looking for.

Tr
Review №78

Good customer service but 6 of the same items needed had missing parts with no replacement parts

G
Review №79

Never received my email confirmation for am online order I placed in the store. Now I have to use extra gas to go BACK to the store to get the order confirmation. Will never complete an online order in the store again.

Ev
Review №80

Staff are few, but very helpful. One looked up an item I wanted and 2 others - including a manager - tracked it down in the stockroom.

yo
Review №81

Salespeople people very helpful.

Er
Review №82

Its a bed bath and beyond. Not the greatest one either, but it had what I needed. Staff was helpful at least.

Su
Review №83

Always love going here.

Ja
Review №84

Nice selection of quality merchandise and nice to have a 20 percent discount coupon BUT, the cashiers were rude as hell!

E
Review №85

Best place for one thing or the other. Like the opennes of service

Li
Review №86

Busy day alot of people shopping but check out was fast!

Ju
Review №87

They always have tons of nice things although I normally just come through to look

Sh
Review №88

Great prices and selections.

Mo
Review №89

I absolutely love BB&B, just ask my grand daughter and my home, lol.💖💖💖💖💖

th
Review №90

Great selection. Very busy on Saturday morning

Ju
Review №91

Will take expired couponsGreat place to shop for home decor on a budget

-
Review №92

Going to hate when they leave

El
Review №93

They have a lot of things you cant find elsewhere. Staff was very helpful finding something we were looking for.

Ma
Review №94

Wish they had the super store section. Only negative!

Fr
Review №95

Very nice products and always coupons,the help are very friendly !

Op
Review №96

A good store with a good selection of home items. There is always a coupon you can use, and they accept expired ones, as well.

La
Review №97

Helpful, easy to navigate the wider aisles.

Cy
Review №98

Love this store, great location.

Ji
Review №99

Love that place and their 20% off deals!

Rh
Review №100

Who knew they sold Copper Fit socks?? Great find!!

Information
46 Photos
100 Comments
4.4 Rating
  • Address:1515 N Pointe Dr, Durham, NC 27705, United States
  • Site:https://stores.bedbathandbeyond.com/Durham-NC-27705-441?MCID=YT_YEXT
  • Phone:+1 919-317-8995
Categories
  • Appliance store
  • Department store
  • Bathroom supply store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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