Jesse Cannon-Wallace was my Sales Representative and she was outstanding. Her knowledge of the vehicles and the ordering process is very impressive. You can tell she is very experienced and is truly there to guide you to the best vehicle possible for YOU! She sent me a birthday card and helped navigate a small service issue I had that was time sensitive. She will not forget about you! Jackson Barron is my service man and he is the best! His knowledge, patience and ability to make the customer happy is a perfect compliment to Jesse. We will continue to buy from Mercedes as long as these two stay!

Very satisfied with the windshield replacement and all the software updates to the car. The car was returned washed and well detailed. This is a nice place to be while you wait for your car with individual offices for those who work remotely, snacks, drinks, coffee and a clean environment. Everyone was friendly from check in to check out. Recommended to service your Mercedes Benz.

Jackson Barron and Christy Hicks have always made my visit to the dealership a great one. They do a great job of explaining any diagnostic to you and they don’t hackle you to get noncritical stuff done at that time. They are tow of the best customer service reps !

I had to have my car towed to the dealership on Sunday, and Monday morning, Jim Major reached out to ask about what was going on, and let me know what to expect with regard to getting my vechicle serviced. Throughout the week, Jim kept me updated on the status of my vehicle, and I was able to pick-up on Wednesday (sooner than expected). He was the best service representative that I’ve ever interacted with!

I recently purchased a 2019 S560. Greg Rabideauxs(salesman) white glove service was impeccable from inception. He promptly greeted me when I arrived. With my busy schedule, I appreciated that the car was parked in front and ready. Greg was knowledgeable, patient and not pushy like car salesman can be. I am thankful that Greg Darian(numbers guy) and I were able to agree on reasonable price. Again, no complaints.....the service was synonymous with the Mercedes brand, exemplary. I definitely would recommend this location.

I took my car to have the auxiliary battery replaced which was great! However when I got the car back the light was on to correct the tire pressure in 2 of my tires!!! The service department missed the mark ad air should have been added. 👎

I went to this dealership to get two new tires, thinking that I will receive quality work but ended up with the worst experience. When I got home I noticed that they scratched and gouged my perfect rims. I called and left messages for my service advisor the next day and also called the service center and they took few message for the advisor as well. It’s been more than a week and no call back from center.I paid almost $700 for two tires and ended up with disappointment. They just don’t care and it seems like you are just a number. Why go to place where they do careless work.

Bobby is our service advisor and has been for several years. He is the best. We would be lost without him. With all of the changes from Atlanta Classic Cars to Mercedes Benz of the Northeast, he has made it seamless.

As I sit here in the service department I am increasingly frustrated with the service. I have a service warranty on a 2020 GLS 450. I have a nail in my tire. I also have a 2 year old grandchild with me who is behaving well after a 90 minute and counting wait. I was told they cannot provide a new tire for a week. They say they cannot provide a loaner. I was told they cannot patch the tire and I should go to Discount Tire to have it patched. I have a service warranty with Mercedes not Discount Tire. They do not seem at all concerned about the very real possibility that I could be stranded on the very busy Atlanta metro interstate highway with a 2 year old, never mind the fact that I am a 65 year old woman. I refused to leave with the nail in the tire and insisted they change it to the spare. They are very busy so I’m guessing they didn’t want to work a tire change in. I now am wondering why the service warranty wasn’t the answer to such circumstances. To say I’m disappointed in the level of service is an understatement.

Jim is truly the best service guy. Since 2020 when I got my car, he’s always gone above and beyond to make my service experience great! In the near future I will be coming back to upgrade my car, but I’ll never use another Mercedes dealership. You guys are awesome! Thank you so very much for everything!

I gave fives stars but they deserve 10 stars. I will be adding this location (satellite and Boggs) to my top 10 businesses with excellent customer service. I really like the professionalism this dealership has, As we know these days businesses are coming up short of that. Not only were they professional but informative and took good care of me. Thank you Ashley and Chez in the service department for your help.

As a first time buyers, my boyfriend and I came to the right hands. Mr.Greg is awesome! He did everything he could to make everything possible for us. Him and the manager helped us out a lot. Mr.Greg has a lot of experience, we didn’t feel any pressure or anything. Everything was great! Thank you so much. We are loving our GLC 300! 100/10 ⭐️

I absolutely loved my experience with this dealership. Scarlett was truly amazing. In my entire experience of trying to buy a new car, this is the only place where I felt they truly cared about their customers, and was not trying to scam or force anyone into buying a car. The knowledge about the vehicle Scarlett had was exactly on point, and Eugene was very patient and positive throughout the entire process. I definitely will come back to buy my next car!!!!

I recommend everyone to go to this dealership. The professionalism and respect that you get here is hands down impeccable and nonetheless you really would not get from any other dealership. Ben Ajani is the best, I have worked him in the past when I bought my very first Mercedes and later on after that upgraded to another. Earlier this year, I made a huge mistake and went to another dealer and signed a contract on a different make of car and pretty much gave away my paid off Mercedes (huge mistake). I was so displeased with the contract I signed, the lack of professionalism and respect and how I felt rushed that I received there that after 4 months with the other vehicle I didn’t want it anymore. I went back to Atlanta Classic Cars and they helped me get in back to another Mercedes. I did not feel rushed. Ben took his time to explain the details of the contract, details of the car and any questions that I had. I am extremely pleased and very happy now!!!

My first Benz purchase and I couldn’t have asked for a better experience. My sales associate Ben was very helpful and knowledgeable. He was able to answer all my questions and did a job following up. I also never felt pressured to make a purchase. I will definitely purchase here again.

I truly enjoyed the experience at Mercedes Benz of Atlanta. Transaction didn’t take Long at all. My sales guy Nick Karaca was on top of it. He answered all my questions. My Finance guy Eugene Matusov was awesome as well. I didn’t feel pressured at all. I told Them what I wanted and they delivered. Unlike the otherMercedes Benz location! Tried to get me to buy a car that I didn’t ask for and didn’t like at all! I walked out of that dealership drove over an hour to see Nick and he delivered! I will do business again with Nick and Eugene!!

The customer services call center is not good. We called and left several messages and they never called back. Customer services people are good

I tried unsuccessfully to schedule service at the Duluth Service Center. I recently purchased nearly new Winnebago on a MERCEDES Sprinter Chassis, and wanted routine service work completed as well as a RECALL. After nearly 3 weeks of leaving messages, as well as utilizing the online chat feature, no one ever returned my call for a service appointment! This service department is the WORST!!! I made 1 call to their competitor in Alpharetta, and was immediately transferred to a LIVE person, who schedule my appointment. The new owners of ACC are not very client focused. Although very close to my home, I would NEVER use this dealership!!!

I recently had the B-Service for my C250 and was impressed with the professionalism and hospitality of the staff there. I was seen by Demond Nichols and he explained everything and answered all my questions about recommendations for my vehicle. I also stayed at the dealership while my car was being serviced and I got to enjoy free hot coffee and complimentary snacks in the lobby. This was a great experience and I will be coming back.

Mr Tony Park delivered an outstanding and awesome service. He treated me like a person, he genuinely cares about his clients. He listened and he delivered.Not many people nowadays care about the clients.But no doubt I will always come back to Mercedes Benz.Thank you

Jackson B. Is great! He communicates findings of vehicle and is very courteous and professional.

Great experience! Dan was very knowledgeable and accommodating. Met our needs fast! The whole crew was classy and respectful! Had a wonderful day and drove out in a GLS 550 in less than 2 hours. I could not have asked for more from a dealership!

Jim was great very polite and professional. I also watched him with an elderly gentleman that came in he told him no need to get up he would take care of everything and I thought that was awesome. My experience with this Mercedes location was great!

I had a great experience getting my car from Tony Roman. He was very helpful from the start until the end. The process of building the car was smooth and Tony and the team handled everything professionally. I’d recommend this dealership if you’re in the market for a Mercedes.

Tony r is amazing. we have been purchasing cars from him exclusively for 25 years.

Rosh is the best sales, Very good service attitude, and has been helping me find the car I like.

I am so Happy with my purchase! My salesman Shaw Lim was so courteous, and extremely knowledgeable. He made my experience very pleasant. He went above and beyond and brought paperwork that I left behind to my house and even drove me home a couple of times during my service visits. I get stopped on a daily basis by strangers admiring my truck or sometimes they want to take pictures with it and every time someone asks me where I bought my G-63 from I always let them know who to go to for the best service. Hands down overall the whole entire staff is amazing and they treated me like royalty even before they knew I was going to make a purchase. Customer service at this dealership is Impeccable. No lies, no tacky sales pitching. Just straight pure great service and I’m thankful. ♥️

The most amazing experience ever!!! Bobby was my service advisor and he kept me in the loop from the beginning to the end of my services calling me informing me and even saying that if I couldn’t return the loaner right then and there when my vehicle is ready that it was OK… The customer service is so amazing the people greet you say good morning to you I return my car earlier today and everything was just seamless I absolutely love this dealership and I would recommend anyone going there everyone is nice friendly and respectful! My car was super clean and all of my problems where addressed timely!!

Exceptional experience!!! I have purchased 2 vehicles from Tony Roman at this dealership and use them for all our maintenance as well. Everyone there is professional and attentive, and the whole team truly cares about their customers satisfaction. The purchase experience went very smoothly from order to delivery, and Jacob did an excellent job introducing us to our new vehicle and all of its bells and whistles. Christy has been my service advisor for 14 years, and has always provided sound advice and treated me very fairly. I highly recommend MB Of Atlanta NE!!!

We just purchased our 3rd vehicle with David Phillips and the team at Mercedes-Benz of Atlanta Northeast and we cant say enough of about how great of an experience it was. Super Dave as we call him always treat us like family and ensures we are getting the best product. Cant wait for our next purchase.

I love this Mercedes dealership! They have the best prices out of any Mercedes locations in Georgia! Most oil changes are $380.00 and up. Not at this location! They should be the #1 rated Mercedes dealership in Georgia, all facts! Customer service is superb as well. I love this location!

We wound up purchasing two vehicles instead of one. So far the experience was painless and actually didnt take the normal 4+ hrs to make those purchases. They are knowledgeable and show expertise in their business.

I had a wonderful experience purchasing my first Mercedes last week. Everybody at Mercedes-Benz of Atlanta Northeast was so accommodating and made the whole process easy. I love my new car, thank you for your help, Finn!

Scarlet was great, personable, and I didn’t feel any pressure to buy. She was also very knowledgeable even when I asked a ton of questions. Love the car I got so far!

Car was finished quicker than usual! Overall, I was pleased with the service. There was a bit of confusion with the paperwork towards the end but everything worked out smoothly.

The experience that I recently had was very pleasant. I was just recently recommend to visit the Mercedes Benz dealership at Boggs Road, because the exceptional service which was delivered to two close family members. I too was able to receive the exceptional service after taking time out to visit. The time frame to complete the purchase on my new car, was by far the shortest time frame I have ever experienced when walking into a dealership with plans to purchase. I specifically worked with Bruce Wile, and there is nothing great things to say about him. He is very knowledgeable about the cars, he is very professional, and he also very punctual with time. I would not buy a car anywhere else in the future.

I purchased a certified pre-owned C300 from Tony Romano. The whole experience from beginning to end couldnt have been better. He was professional, knowledgeable, courteous and so patient with answering all my questions. They even provided a tutor to help me understand how to operate everything. She was great too! So helpful. It was such a pleasant experience, not long and drawn out like so many other places. I love my car and MB of NE Atlanta.

Jim was very kind, and thoughtful. He made a unpleasant situation a good one.

Jim was great and delivered my vehicle much earlier than promised. My car was cleaned thoroughly. Thank you Jim for your help and assistance.Dr.Randeep Bhullar

Thank you so much for your outstanding customer service.Charles and Taylor went above and beyond to make sure I was informed and accommodated.Due to parts, needed, completion took a few extra days but I was pleased with the finished work.Thanks again,Linette Hodge-Sawyer

Dan Evers is the man! I bought a car from him years ago and he remembered me when I called him about a car I recently ended up buying from him. Professional, understanding, patient, knowledgeable, you name it. He was humble enough to say he didn’t know the answer to one my questions, he immediately went and got the answer from the expert on the car. Will continue to buy any Mercedes from him

Jim Major, Mercedes-Benz of Atlanta Classic Cars, Id like to express my gratitude to you and your staff for the exceptional service you provided me. Your kindness and compassion reassure me that there is such a thing as good business. Im thankful for the positive experience Ive had today. Marva!!!

We made an appointment for a recall. The appointment was for a couple of weeks later. When I arrived, I gave the keys and my info and was told someone would speak to me in a minute. After a 30 minute wait, I asked one of the employees what was going on and finally got to talk to a service advisor. Then I was told they couldn’t start on my vehicle for 2-3 days and couldn’t say how many days the service would take! Why make appointments if you don’t intend to meet them? They finished four days later and called so late in the afternoon we couldn’t get there to pick it up. The next day I went to get it and had to wait 45 minutes for someone to figure out how to drive from the rear of the service facility to the front. At least this is a recall. I’m accustomed to spending outrageous amounts to repair out of warranty problems stemming from poor design, but I’ll never get used to the arrogance of the MB dealers and service people.

Very professional! I worked with the salesman, Alvin. He was persistent but definitely not pushy. He listened, answered our questions; and kept me abreast (over 3 days) with updates of the vehicle.

Danny Kim met us outside as we walked up to the door of the dealership to see a CPO 2015 S550. He was fun, friendly and helpful. He had the car parked in the VIP row in front of the door to the dealership.He was more knowledgeable about the car than any of the other sales people I had spoken to at other dealerships, including one who was showing me a 2020 S550 in another dealership’s showroom.The car was in excellent shape and had good features. It showed better than two 2017s I had seen. The dealership had put brand new wheels and tires on it. They had replaced both batteries, oil change, transmission fluid change, brake flush, and other cosmetic repairs. The CPO vehicles also include a 1 year unlimited mile warranty, with an option to extend for up to 3 years.They offered competitive financing and were flexible when I was able to get a slightly better deal with my Credit Union. Dee Hong helped us with the financing and the paperwork. He was friendly and easy to work with as well.Once we finalized everything and it was time to take the car home, Danny brought in a product specialist to walk my wife and I through all the features of the S class. He got our phones paired and got us comfortable with the new car. This was a really nice touch and not something I expected for a used vehicle sale. It is rare to get excellent customer service anywhere, we actually enjoyed buying a car here.Overall we had a great experience and I highly recommend Danny and the team here.

David @ Mercedes Benz of Atlanta Northeast was amazing! He has help me with the purchaser of my last two cars. David is very knowledgeable and helped me and my husband build the perfect SUV!!

I was in the market for a car because my old car had 225k mileage and was on its way out. The car-buying experience is always a battle, so like any other i suited up with my armor to haggle or at least prepare myself to take the emotion out of and walk out if I felt like I wasn’t getting a deal. Then I met Scarlett who was the complete opposite from what I expected. No armor required and was one of the best experience I’ve ever had. She was attentive, considerate. Knowledgeable, and most importantly didn’t try to pressure us.

Good service really helpful staff will use again

Hey I like to share my experience with Atlanta Classics Cars Mercedes Benz Dealer in special with Bobby Waites he is the greatest customer service provider for any problem with your car or truck having go with him and he take care about you and your car honestly best friend service ever 💯 recommended

I would like to thank Alvin Downer, for the excellent job of making our car buying experience the best ever. He was professional, knows how to talk to people, and made us feel like he appreciated our business. It was definitely worth the drive to get our car. We are pleased. I would recommend him, and the Mercedes-Benz of Atlanta Northeast Dealership to family and friends.

My first Mercedes Benz and I love it so much .My salesman Nick was awesome.He was very patient and knew a lot about the vehicles.I highly recommend

This is the 4th time we went there to test drive and came back disappointed. Everytime we went they mentioned that they have sold the car few hours before we reached. This time I called an hour before driving there and was told that we have a loaner car which we are not allowed to sell. But on reaching there the salesperson told us that someone paid out of the blue to get that loaner car. What a waste of time. In fact he mentioned that the new owner took off the keys so that cant even open the car and show it us. We would never visit this dealership again. Please stay away if you do not want to waste your time.

The service here was perfect and excellent from start to finish. Everyone was both knowledgeable and professional and answered all my questions. My sales associate Ben was excellent and I highly recommend him. Nothing but the best is what you will experience at Mercedes-Benz of Atlanta Northeast.

I have purchased a number of autos from this dealership. From the buying process to service the dealership is outstanding. Bob Holton is knowledgeable, honest, courteous and an excellent communicator. He has been joy to deal with. The service department is equally outstanding.

My Service Advisor Jim Major listened to all concerns, no matter how small, and follows up promptly with call and text. All personnel is friendly and professional. I just love the Gwinnett location. They always give you the star treatment down to the loaner car. It’s the little things that count ie providing the adapter to hook up my phone in the loaner car. If you have to wait there are always good snacks. This location is worth the drive for me!

Id, like to thank Boddy and the Service Staff at Mercedes Bemz North for a job well done again. Id tried other Service Centers in Ga do to Proximity and regretted it thereafter. The Staff from Bobby, Service Manager, Courtesy Loner Center, down to the Cashier all played apart in my pleasant experience on 8/26/2021. If you own a Mercedes??? This is by far the best Service Center in Ga.

Jim has been taken care of us for some time now with all services for the car. Made appointment last month. When arrived was informed no loner car available as arranged before servicing. This was a first in 6 years doing business here. Not the same customer service as prior ownership. Looks like we are now a number not a valued customer. All about the money it would seem now.

Our second purchase from Bo-totally satisfied!He’s a great salesman and you’re lucky to have him. From start to finish a good experience.

Bruce Wile was a very nice and respectful salesman. As a woman, he spoke to me and not my boyfriend because it was my car and my money and every other salesman I had during my car shopping adventure only chose to adress him most of the time (at other dealerships). Unfortunately I had to go elsewhere for price but he was helpful,Thank you.

I’m satisfied with the efficiency of the auto care and services rendered, as well as the friendliness of the check-in attendants. I am happy and comfortable with my Dealer Associate, Tony Park, who is efficient, professional, and friendly. I have confidence in him. I do, however, expect the refreshments for service customers to be fully stocked like it used to be.

Dealership was very responsive to our warranty work and maintenance. Quick to get us checked in and out. They treated my wife very well when she returned the loaner and picked up her car.

Bought a used vehicle with Greg as my salesman. The service was top notch. He had the car I was interested in pulled up to the front of the dealership upon my arrival, he answered all my questions, and negotiated a fair price with the manager on my behalf. He even had the car that I arrived in washed while I drove my new vehicle back to pick up my driver (who drove it back to the house).

Ive probably came here at the wrong date/time... terrible service. If they were short of staffs, they should have told me from the beginning at check out so I could pull the car myself from the parking lot. Waited for almost 45 minutes for car after check out, ended up getting the car myself from the parking lot. They left something on the windshield, not sure what it is. Now I have to check back w them again tomorrow. Great!

My service advisor was nice.I am giving them 3 stars because of what I witnessed, customer dropping/picking up,being treated like—cattle. They really need to train these folks. You have high end customers with 80k plus cars driving in and this is a bad representation. I don’t have a Mercedes for my personal car and I can say you’ll never see this at my high end dealership.

Great Experience.. Every question answered that I Asked.. very professional and my sales Rep Danny was patient and gave great advice. Went to the Big Man the manager on every question i ask to make my deal happen and was so nice to my grandson who was running to the dealership 😩 I’m very please with my experience and my new purchase

Needed emergency service on trip back to NC. Very helpful in giving us quick service and getting us back on the road.

I saw a car on their website and I loved it but was scared because of my issues with my credit. I went into the dealership the next day and was helped by Dan Evers. He ran my info and I was surprisingly approved with their financing. I had paperwork and keys in my hand within 2 hours. Dan was a great help, very professional and friendly. I would recommend anybody to come in and let him assist you with your vehicle purchase!

We’ve purchased 4 different vehicles from this dealership and each and every time received excellent service, top notch! Eric Palmsteen, the finance director is the man and always goes above and beyond to make sure we have the best experience! Touissant and Bo are awesome as well! Great place!

David Phillips is hands down the most amazing sales person to help you find the perfect car. The process was rather smooth from the initial stage to the end. David was very professional and attentive; this was major key for me, being the meticulous person that I am!!Oh, did I mention that David called a few times after my purchase to ensure that I was still happy with my new whip... it doesn’t get better than this guys!!

Recently, I purchased 2021 glc Amg.The buying experience was very enjoyable.My sales representative Finn, was courteous but most importantly professional and respectful. The upper management and finance was equally professional. Will definitely recommend this dealership.Sincerely, Happy Customer!!

It’s for the service center. If I could give -2 stars I would. They lack a sense of professionalism that’s unbecoming. They don’t return calls, from the way the calls go, they don’t take adequate notes on customers calling in. My issue occurred at 11am, I was able to get my car in there until 6:30. And now they inform because my car was towed in “after hours” even though I spoke with someone on the phone and they confidently told me to tow my car and I’ll receive text letting me know it’s there. No notifications were given. I’ve hand to call them too many times. All to find out I may be without my car again today. Because it won’t be checked in until lunch time. Honestly, the service center was better when I owned my Toyota. This is a horrible first experience, especially since they wan to pride themselves on luxury. What’s luxurious about this?

Everyone I came across was very attentive from the porter at the beginning to the cashier at the end. Im glad I was able to be taken care of even without an appointment. Although next time I sure will set one up.

Excellent service. Thank you Angela Yeo for assisting me with the services on my car, and thank you for the friendliness. God Bless.

I really appreciate their generosity based on the fact that I had gone to other dealers and they were not as accommodative. Special commendation must be given to Nick Karaca who went the extra mile to ensure my satisfaction were met. At the moment I am still in awe, over the moon about my new Mercedes Benz CLA 250 🥰😊❤️…As a result of the team spirit of the staff…I would not hesitate in doing business again with the company. Highly recommended.

Tony Park was very detailed with my request as well as making me aware of any other actions needed addressing on my car. He most importantly ensured that my flat tire that I was not aware of was taken care of. I felt appreciated knowing that Tony cared about my safety.

I had such an amazing experience. I moved to Atlanta and blew my tires out. My car was towed to them and first thing in the am they made sure my car was in line to get worked on. Taylor had me in and out in just a few hours.

Had a great experience with Alvin Downer. He made the process seamless and was willing to accommodate me for all of my needs!

Thanks Bo planin, he’s very nice and professional person, I’m 100% satisfied with car and salesman, good job Mercedes 👍

My service provider was very detailed and courteous. He was knowledgeable of what type service my car needed

Ben Ajani is the best salesman I’ve ever worked with. I called him to tell him that I needed to buy a vehicle unexpectedly when I was told by another Mercedes dealership that the repairs on my vehicle would cost an estimated $11,000. It’s was 5:30pm on a stormy evening. I was leaving town early the next morning and wanted to complete the transaction before leaving town. Ben updated my application, told me the vehicle options based on my desired features. He called me back and told me to come pick up my new vehicle. I wasn’t sure if I could make it to his dealership before the 7:30 closing time because I had to return the loaner vehicle and pick up my vehicle from the other dealership. He told me he would wait for me. I arrived at the dealership at 7:15. I completed the deal in 45 minutes and drove away with my new GLS450 happy as can be😊. I have never purchased a vehicle in such record time. That’s what I call exceptional customer service. Thank you Ben for being such a professional And taking such good care of me.😊👍🏼🎉🎈🎊👌

Customer service is amazing. David Phillips went above and beyond to find us exactly what we were looking for. Buying process was very smooth and timely.

Daniel was such a pleasure to deal with throughout the buying experience. Will certainly go back when we purchase our next Mercedes!

Shawn Lim was great to work with buying a car. He was knowledgeable and I didnt feel pressured to buy. A true 5 Star experience from him and I would definitely purchase a Mercedes from him again in the future.

Amazing purchase experience. I purchased a vehicle from the Pre-Owned unit and everyone I came across was excellent. My salesman was James Hodges. He is very laid back and not pushy like some salesmen can be. The manager Joe was great as well. I have already recommended this dealership to family and friends who are looking for a new car in the future.

I had the most pleasant experience purchasing my car everyone was friendly & helpful. The bonus was I wasnt pressured Ben Ajani was the best!!!!

I tried reaching the service department to make an appointment, but there was never an answer. The only option was to leave a voicemail for a call back that never happened. I eventually gave up and made a service appointment instead with RBM of Alpharetta. Over a 20yr span of owning a Mercedes Benz, customer service has never been a strong point for this location, and I see nothing has changed.

Firstly, I must say I do believe the assistant service manager Derick Nash is in dire need of extensive customer service training. My car had a cracked rim and needed to be replaced. They told me it would be ready the next day and it wasn’t. They didn’t have a loaner car so I had to rent out of pocket. I made several attempts to talk to the manager on duty, they claimed he was busy but did not return my call. When u went there to pick my car up, requested to talk to him again, he was reluctant. He then came out with a nasty attitude. At that point, I left without getting my issue resolved. I was very disappointed.

I loved everything about my experience at this dealership. The staff was friendly. Service was prompt. The waiting area was comfortable. After my car was finished being serviced it was detailed impeccably. The overall experience upheld the Mercedes-Benz standard.

Scarlett was a phenomenal salesperson and overall the customer service was pristine. I am rating 3 Stars, I purchased and Audi an it is not even 2 months since I have had the vehicle an a repair is needed totaling up to $1,700.00 That makes me question the dealership and their inspections an honestly to their customers which does not show loyalty. I read everything correctly and Sold As-it is does not mean sale a vehicle that leaves the customer stranded on the roadside over the holiday weekend waiting for a tow truck. As well to add, if you need vehicle modifications done to your vehicle, PLEASE by all means find another company. I asked for Apple Carplay to be added, and of course it’s not free an still today it sounds like I am in a tunnel under water with static. Unfortunately, I have to find another audio company to fix the issue, so another expense.

I continually told the sales person my note was too high. They were helpful i. Trying to help me. I need a reduction in payment due to ends pending help conditions. I need assistance to lower my payments. They have agreed to help. Please contact me after Monday to see if they help me.

The service here is prompt and professional. I waited in the lobby for 2 hours while being serviced and all of the sales staff were very nice and accommodating. I was able to work on my computer and enjoy lite conversations with staff which made the time go by quickly....

Great experience with Finn and Charles buying my new Mercedes from start to finish. Highly recommend this dealership as it was easily my best experience buying a new car.

Rosh was the best salesman we’ve ever met. His responsiveness to our needs were immeasurable. He always made us feel like we had his undivided attention and he was going to help us. He helped us to get the vehicle we wanted and great terms. We just wanted you to know that he represented what a truly outstanding dealership you have. Please thank him for Nate and I.Best Regards,Andrea / Nate

Great experience with my scheduled maintenance. Bobby made the visit easy. I was well informed, MB provides a clean and comfortable place during the visit. And the best part is thatI leave with a clean car!

Bobby is my advisor and I am so happy with him taking care of my car .He is best guy at that dealership. Thank you Bobby!

Thanks so much for an easy process with the service of my car. I really appreciate Christy for all her help and great customer service. I also want to thank Mr Mandale for being so nice in assisting me with getting my loaner car. Everyone was so helpful even the Valet guys were extremely nice.

Stella experience because of the way I ws treated and the quality of the car. Even though I love my car, Scarlet is the reason I bought it because I could have gone anywhere, but she was so welcoming, and friendly. Ask for Scarlet.

I waited 2 hours for an obscenely expensive quote for work that could not even be accomplished today. Not happy.Response: All true! But I had an appointment, and I describe the problem when booking, and it still took 2 hours to diagnose! And this sticky button is right next to the cup holder...go figure! Poor design, but def not the service departments fault. Shocked that it would be $1000+ to correct, but what choice did I have? I booked the appointment for 2 weeks later. Guess what! I show up and no part! I had to come back again 2 days later. The rep gave me a *slight* discount for my trouble...3 trips and I live 30 miles away. The folks there are really super nice, but this was not a good experience. I added a star.

We had the luck of working with Finn Misa, Dee and Jacob. I am so glad we chose to purchase our Mercedes - AMG GLC 43 from Mercedes-Benz of Atlanta Northeast. Awesome service from the moment we got out of the car. Finn was so helpful working with me to find the perfect SUV for me. I will be back and will defiantly recommend Finn and Mercedes-Benz of Atlanta Northeast.

If I would rate this place a ZERO star I would. I was looking forward to purchase a new Mercedes car, mind you first time that I was going to own one! I asked for help in the sales department there was barely people working empty desks, probably just one sales person without a customer. It seemed that he was free to attend me the receptionist was calling everyone and called him but he did not pick up but instead he stood up and was walking around but didnt even offered to help.. and went back to his office THERE IS NO TEAM WORK! nobody seemed to help out or pick up.. shame on them. They should hire more people to work.