Recently purchased a new vehicle and worked with Cory Gasparro. Amazing experience. I was very well taken care of and felt like Cory really cared that I was getting what I wanted. I have purchased many cars over the years and by far my best experience.

Fantastic buying experience with our GLS. Bret was exceptionally helpful from the first contact, to the finalization of our purchase. Everyone we spoke with was fantastic. Thanks for Bret for being professional, knowledgeable, and friendly! Thanks again!

Having never purchased a Mercedes or buying remotely - Tim was amazing in stepping me through the process and easing my concerns. He was accessible and always willing to tackle an issue that wasnt perhaps in his domain. Easily one of the best car buying experiences I have ever had. Thanks so much Tim.

Melisa Greenberg has been a great sales rep to work with. She will work with you from helping you with your choice of vehicle, closing the deal to final delivery and complete instructions on the operation of your vehicle. will answer all your questions and what was important to me, make you feel comfortable and confidant in your purchase. She makes you feel like you have a friend at Crown Mercedes-Benz Dublin. How can I prove this? My wife and I have purchased 4 Mercedes-Benz and referred friends who also bought from Melisa...100% satisfaction!

Collin was great to work with, very relaxed, no pressure, and helped us find a beautiful new Mercedes when gems are hard to find on the used car market. Thank you Collin!

Due to the shortage, it’s not an easy job to purchase a dream car, nor to mention it’s my first auto loan. but I feel so lucky because of Melisa Greenberg as my sales lady, she gave me lots of professional suggestions and always be patient and willing to help which makes the whole process much easier. I definitely will recommend her to my friends with no doubt if any of them need to buy a Mercedes. Thank you, Melisa.

I have been wanting to upgrade my ride for two years but put my plans on hold due to the pandemic. Finally this summer I started test driving new cars. The Mercedes GLE 450 -- well I fell in love with it! Youssoupha Mbao was fantastic at Crown Mercedes of Dublin. No pressure, no hassle, friendly, and easy to work with. I ordered my car in June and got to pick it up on 9/15/21! He walked through all the paperwork and was extremely thorough in going over all of the features of the car, we stayed well beyond the office hours that day. Thanks to everyone for getting me into this awesome car!

In June, I purchased a used Acura MDX at Crown Mercedes. Corey Gasparro, thanks so much for your attention to detail and awesome customer service. We looked over the entire car and when I picked it up it was in pristine condition. I feel like I bought a brand new vehicle. The entire interaction with the staff at Crown Mercedes was top notch!

Ive been calling every Mercedes-Benz dealership in the country, and the only Salesman to land my dream car was Bill Stevenson of Crown Mercedes-Benz Dublin. The dealership he contacted in Atlanta would not let Bill sell it to me because its high demand and low supply on an already rare Benz. With knowledge of my special situation, and the fact that i can not and will not wait for months on inventory, Bill did what none of the other 100 dealers Ive spoken too did; he gave me the Atlanta number. Now, for the sake of customer service over the dog-eat-dog world of sales (Ive hired so many car salesman and managed many sales offices over the last decade so trust me it can be a dirty game) it feels good to know that humanity still stands. I recommend Bill as a transparent and honest salesman, who wants to see you win! Bill, hope you make top sales at Crown Dublin. Go see Bill, hell take good care of you!

Youssoupha Mbao greeted us as we pulled into the dealership. My husband and I had decided to move up to a luxury vehicle and were curious about the Mercedes GLE-350. Youssoupha answered all of our questions and showed us different options. Even during the car chip shortage, he was able to meet our needs.When we picked up our new Mercedes, Youssoupha took the needed time to explain all the exterior and interior functions of the SUV. He went with us on a drive and had us demonstrate the self parking feature of the vehicle, taking great time to explain the safety features of the SUV.Youssoupha has called several times to check on us and our new Mercedes, ready to answer any questions.We feel blessed to have walked into Crown Mercedes-Benz Dublin and to have met Youssoupha Mbao. We are now the proud owners of a 2022 Mercedes-Benz GLE-350.

In May 2021 I actually made an online out of state purchase of a vehicle from Crown and had the vehicle shipped to me. I dealt with Youssoupha who was absolutely fantastic from start to finish. I would definitely consider purchasing again from them!

As soon as I was connected with Melissa I know I was going to have a wonderful experience while buying my Mercedes-Benz, from the point of talking to her over the phone and meeting her in person she had the car all ready to go without any time being wasted, A test drove the car for half an hour and bought the car within three hours Melissa made it so easy I didnt even feel like I was buying a car I had so much fun purchasing it from her that I will in future purchase all my Mercedes Benz from her shes the best. if you are looking for a great customer service Melissa is the person to go too. Thank you Melissa!!!!! 5+ Stars

Worked with Collin Chakeres and it was a great car search experience. Collin was very knowledgeable; he knew everything we needed to know. We would highly recommend Crown Mercedes Benz Dublin.

I traveled from Charleston, WV to Crown Mercedes-Benz Dublin Ohio to purchase a previously owned vehicle. The price point was right and the customer handling (service) was more than I expected. Cory Gasparros product knowledge, out of state purchasing process requirements, and ability to establish rapport was outstanding. All of this made the buying experience pleasant. Should I be in the market to purchase another vehicle, I will shop at Crown and seek out Corry.

Last year I worked with Kenneth G. Stuart to help me find the perfect vehicle for our family. And he did an amazing job. So, when another lease came due in our house this year, we knew exactly who to call. Ken was very professional, courteous, and respectful of our time. He works really hard to help you find the perfect car. I highly recommend him, and I look forward to working with him and the folks at Crown Mercedes-Benz of Dublin in the future. Thanks Ken!!

Absolutely terrible experience with this team with negotiating in good faith. I was completely upfront with the salesperson about condition of my trade-in vehicle. Unfortunately, I did not receive the same honesty in return. First, they were willing to accept my trade, then decided against it. I called on 5/19 at 10am to attempt and purchase a vehicle and was told a manager would return my call. I did not receive a response. I called back 3 hours later to find out they miraculously sold the vehicle. I understand these vehicles can move and be quickly sold, however, there was absolutely no feedback from management or the sales team to updates on the price and availability of this vehicle. Especially, since I was approved for financing and ready to purchase the vehicle. I believe they really need to improve their communication and customer service.

I just left Crown with a used car. Melisa was excellent. Ive bought several cars over the years but her attentiveness, attention to detail and attitude--awesome. That was really the best car buying experience Ive had...ever.she even picked me up at my residence so that I could drive the new purchase home.

This was my first purchase from Crown Mercedes Dublin .. Cory Gasparro helped make it all happen with such ease and professionalism from the moment we walked into Crowns doors until I received my car just yesterday !Huge thank you to Cory and CJ also in financing !Super great guys, friendly while getting the job done ..Super impressed !!

Ms. Greenberg understood my want and desire in the vehicle I was looking for and gave me options to choose from. Customer service was amazing and helped me drive away with the perfect ride for me and my family. I recommend Crown Mercedes to Family, Friends and anyone looking to buy luxury not only for great Vehicle but also for great service by staffs on helping find the dream Vehicle for your needs

Youssoupha Mbao & Tony Tseng were extremely helpful, knowledgeable and friendly regarding my purchase. They were very patient and answered all my questions. The buying experience was Gr8. This is my new Mercedes Benz Dealership!!

Melissa was GREAT!!! 5 Stars Service ⭐⭐⭐⭐⭐

Melissa is best. I was looking to buy my leased car. She found me a new 2021 car same make and model for less than I was spending on my old car. And it’s just the color I wanted in the first place when I bought my last car that was unavailable at the time. I highly recommend her if you are in the market for a Mercedes. She also a delightful person and fun to work with. Lots of laughs. Makes car buying.a joy rather than a hassle you won’t be disappointed

Very poor experience with the dealership.They booked an appointment for me to come and see a vehicle a day later..by the time I reached the vehicle was already sold.No one even bothered to send me an email or text to respond me that that the vehicle is sold before my appointment. It could have saved me a trip and my time.Will never come here again. Wanted to give 0 rating but I dont see that option on google

The most wonderful experience! Mel truly went above and beyond to find exactly what I needed. This was my first time buying a car, and she honestly made the process so much easier than I ever thought it would be! I have never had someone work so hard to help me. I highly recommend her for anyone who wants the absolute best.

Are you looking to get service on your vehicle? I urge your not to go to this place if you care about your car. They will only do faulty labor and not put all pieces back. You pay a high price for quality work that they don’t offer!Not only will they not admit to their mistake but urge to get your money back from the place that actually fixed your car calling it bias. Bias that you were told the messed up job that was done to your vehicle, bias that they fixed their mistake, and bias that you actually had a professional job done. Mind you I was actually shown what was done step by step.You car deserves better take it to Germain they will service your car the right way!

I had great experience and had 4 of my MB from them until my last purchase about two months ago. My last set of text and calls got not returned. The title has not even been transferred and the temporary title has expired. The most concerning part is the problem with not getting back to me with an explanation. I will reconsider buying my next car from them.

Great experience. Ken was very thorough in explaining everything. . Everyone at Crown was friendly and courteous. Great dealership!

I recently purchased a GLC 43 from out of state. Being unfamiliar with many of the vehicle’s features, I called Crown to see if they could help. Collin Chakeres answered. I explained my situation and he told me to stop by. Even though I didn’t buy the car there, he spent a lot time with me. He answered all my questions and showed me many features that I didn’t know were on the car. I want to thank Collin and the folks at Crown for A-1 customer service.

My husband and I recently bought a Mercedes GLS from Crown Mercedes! We had been looking for a new family vehicle for awhile now and the customer service from Collin Chakeres really sold us! I recommend stopping in to see him any time you’re looking to buy!! We love our GLS!

Our salesperson Collin C. at Crown Mercedes in Dublin was fantastic! If looking for another Mercedes down the road, you will definitely hear from us. Also thanks to Bill T. in finance you are very knowledgeable.

I bought a used 2019 Honda Pilot Touring model with the assistance of Melissa and CJ, both of which were exceptional in their service. This was my first experience buying a car from a dealership and Melissa and CJ both not only made me feel welcome, but also helped give me pointers along the way and teach me through the entire process. I understand that they are there to serve the customer, but I truly felt as though Melissa and CJ did more than just that and both of them went above and beyond what one would expect.

Best shopping experience @ Crown Mercedes-Benz., Stephen Revard took his time to listen to the customer and their requirements. He explained and answered all our questions related to the vehicle. I had best shopping experience at Crown. I will recommend Crown Mercedes to my family and friends if they plan to buy a Mercedes.Thank you

I had purchased a used GLE privately and needed the system reset to allow me access to the Mercedes mobile app - Cory Gasparro replied quickly to my inquiry emails, got me in, and all set up quick and easy! Would use them in the future when looking for a new car.

Everyone at this location made me feel very welcomed as soon as I stepped through the door. I was greeted with smiles by everyone that I interacted with. Cory Gasparro was so helpful with the entire process and made my experience easier. This was my first car purchase and he made sure that I understood everything. I walked in without an appoinment and he still took the time out of his day to ensure I got everything I wanted in my purchase. I love my new car. Make sure you ask for Cory!

Jeremy Ellis was extremely helpful throughout the buying process. He guided us through the options without pushing anything particular on us. We truly felt that we were in charge of the process and ended up with exactly what we wanted. His knowledge of the car lines and available options was exceptional. He even shared many of his personal experiences with the various options so we truly understood what they were and were able to make informed decisions. My wife is completely satisfied with her new car and the service and attention we received throughout the entire buying process. Thanks,

We worked with Collin Chakeres to purchase our SUV. Collin was wonderful to work with and he took great care of us. We could not be more happy with our experience at Crowne Mercedes-Benz of Dublin. Thank you Collin!

My husband and I have purchased two GLC300’s with Tim Tassell as our sales associate. On September 10 we stopped in to see what cars were available with the new features we wanted. There weren’t many. Tim suggested we order one. That afternoon I took my 2018 GLC in to get it washed. Tim saw me waiting and told me a 2021 GLC had just come off the truck and it had all the features I wanted. We walked out to see it and I purchased it. I’ve had the car one day and love it. Tim was very helpful in explaining and showing how all the new features work. I know he will help when I can’t remember what he said.

Crown motors is the best!!!!!!! Whenever my father and I comes here they treat us like family. Always so nice asking if we need anything. Since day one Crown Motors has always taken care of my dad and I. But I want to give a Special Thanks to Melissa for helping me purchase my 1st Mercedes Benz GLC Suv. Melissa I appreciate you soooooooooo much and your customer service ethics are through the roof. If anyone is interested in purchasing a vehicle and you need a great consultant who knows the ins and outs ask for Melissa.Thank you much Melissa and I’ll see you soon.

Going into a dealership and getting exactly what you desire at the price you want is priceless!! Youssoupha was knowledgeable and his service was phenomenal!

Stephen Revard is a Mercedes Master. He knew the answers to my questions before I asked them, and educated me on what I needed to know.Stephens passion for excellence is awesome. It was an awesome experience to do business with an Stephen . Tim Reil

We recently purchased our first Mercedes via a wonderful salesperson named Melissa Greenberg. She completely built confidence in us with the brand and made us feel as though we would always have a wonderful vehicle experience and we have. We will be back for more vehicles for the rest of our family and will only work with Melissa-she’s wonderful!

Thank you Mr Stephven Revard for your more than 12 years of excellent service. You always go above and beyond to get us what we wanted and that is the reason we keep coming back to Crown Mercedes.

My wife and I recently had an excellent buying experience at Crown Mercedes-Benz in Dublin, Ohio! This was our first consideration to purchase a Benz and we can share that Ken Stuart made the buying experience (which my wife dislikes very much!) enjoyable!! No pressure ... assisted with solving problems ... and helped to customize our selection! We will be back in the future as we do look forward to the quality and integrity of a Mercedes!!

Tim Tassel my salesman went above and beyond to help me with the purchase of my car. Love the car and I appreciated his service.

Had a great experience here ! My sales rep was Cory G. He Sold me my 2021 cla 250, The way your treated here is as a member of the family or a guest. I couldnt ask for a better dealership experience and will not only refer business to this dealership and Cory himself but also come back for my vehicle purchases in the future. Thanks for making the car buying experience what it should be !

Cory was so attentive and amazing customer service.. Next purchase is definitely from Cory.

My experience at Crown Dublin was nothing short of amazing! I called on a Friday evening inquiring about their inventory and Ken Stuart took the time to ask me detailed question about my needs and priorities and within 30 minutes he had already sent me information on the vehicles I was interested in and that they had in the lot.The next day, I went in for a test drive; Ken was very patient and took the time to throughly discuss the features in the different vehicles and again, ensuring that my needs were met. There was no pressure at all!He was very knowledgeable and professional! He also worked closely with CJ in finance, who was also outstanding!I was very impressed and super happy with my purchase!!

Melissa Greenburg . was outstanding . made purchasing very easy no pressure .answered all my questions & concerns.[ would give a 6 ****** if offered ]. also sales manger was great - crown is fortunate to have professional and courteous employees. :}

This is my first purchase from Crown Mercedes-Benz and I must say I had a very pleasant experience. Thanks to Ken Stuart the process was so easy. If you’re in the market for a new car please go see Ken Stuart at Crown Mercedes Benz.

IM A GENERAL MANAGER AT A LOCAL BODYSHOP. HAVE PURCHASED MULTIPLE PARTS IN THE PAST EXCEEDING $1000s. After delivering several parts a Headlight washer nozzle cover 1inch x1inch for $36 was missing. CROWN SAYS WE HAVE TO REPURCHASE THE MISSING PART. I WILL NOW BE USING MERCEDES OF EASTON OR HAVE TO GO ELSEWHERE.

No games, forthright communication, and perfect delivery on a car that showed up early and exactly as ordered. Cory Gasparro is down to earth and knows his stuff. This is one of the few dealership experiences I’ve had that’s racked up -0- drama from start to finish.Highly recommend Crown.

Youssoupha Mbao was wonderful from the start! He made the process of buying a car seamless! He even took the time to personally show me how to work the gadgets in my brand new Mercedes Benz! I couldn’t be happier with my experience at Crown Mercedes Benz in Dublin!

My boyfriend found a Mercedes GLC300 on a different website so we made the drive to look at it. We had great service. Our salesman Frank Salierno was awesome. He got us in for a test drive and started getting his paperwork going in no time. He is a happy new Mercedes owner. Thanks Frank great job!

Buyer Beware. First off, Ill say that once you even test drive a Mercedes youll see that they are one of the ultimate driving machines....the most solid and luxurious vehicles to own. I bought a used Mercedes from Crown in December 2020. Everything was ultra smooth and great attention given to the purchase. A couple days after the purchase I had a check engine light come on which was puzzling. I dont know about you but I sure dont want a used car I purchased to have a check engine light! I contacted the salesman and dealer and they said they would take a look at it I would just need to drop by. I did, and they pulled some codes from the engine and then I was told that they would be in touch and they would not turn their back on me. Well its now the end of February and Ive messaged twice and am not getting a response. Im assuming they are betting on the fact I will just ignore the light just like a previous high volume dealing dealer did on my last vehicle purchase. Mercedes truly are one of the very best cars out there....but beware of problems you may have from this dealership.

This was my first Mercedes purchase from Crown Dublin. Stephen Revard was such a joy to work with. He made my experience superb from start to finish. I would highly recommend his services to anyone looking to purchase or lease a vehicle from Crown Eurocars Dublin.

This is the second car that Melisa Greenberg has helped me with. The first was a purchase and this is a lease on a new GLE 350.This time around it is even easier than the first. She handled all the negotiations, paperwork, etc. effortlessly and professionally. As an out of state customer from Florida, I appreciate that she makes it so easy. Melisa truly loves what she does and it shows in her enthusiasm and all around demeanor. She definitely cares about her customers and wants to get them a perfect fit every time.I have had a Mercedes a couple of times from other dealers, and Melisa is by far the best I have ever worked with. I consider her a friend now, and will try to refer as many as I can to her.

Youssoupha Mbao was excellent and got me in the car I really wanted. I couldn’t be any more happier with my purchase .

Dont even deserve single star. I tried to schedule my first service of my GLB while it says 9500 miles, I got appointment 3 weeks after on 12th August without loaner car. I dropped my vehicle yesterday at 1.20 PM, only to know they dont have enough people to service and will text or call me for the status in an hour. I waited till 4.30 PM and then called them 7 times, kept 2 voice messages, one online chat messages. Finally around 5PM after my 7th attempt of reaching out, one customer service person tried to get hold on the service manager (Bryan), just to let me know it will not be ready. It put me in enormous trouble with all the uncertaininy. So this morning (13th August 2021), I started calling again around 11.30, same story, going to voice messages. Finally around 11.40 AM I got call from Brayn that my vehicle is ready to pick up. This kind of customer service never expected from Merceedes. 22 hours of waiting to get a phone call to know when your vehicle is ready is beyond my imagination. I hope this is the last WORST service I am experiencing with Merceedes. I wish no one has to go through this kind of non-professional behavior, inconveniece service and NO compensation for the painful experience like mine.

We just moved to the Columbus area in the past two years and have been searching for a local dealership to purchase a new vehicle. I indicated to sales associate Jeremy Ellis, that I was not looking to just purchase a new vehicle but a dealership that I could trust and develop a positive long lasting relationship.Jeremy and the team at Crown Mercedes have truly worked diligently to earn my trust and business. From the moment we ordered the vehicle and until it was delivered three months later Jeremy ensured that we were updated on the progress the entire time!Once the vehicle arrived Jeremy was diligent to verify that the vehicle meant our expectations entirely, The Crown team has done everything possible to make this an enjoyable and memorable experience.I believe we have found a local dealership that we can trust!Thanks Jeremy!

Quick and easy closing of a deal with Tim Tassel. He made sure the SUV was detailed well and ready to go. Hassle free, and market pricing was fair. So far so good a week later, and the dealership has followed up to make sure!

We just purchased our 2021 GLE350 this past weekend and had the pleasure of working with Yous Shorty Mbao. He was very cordial, enthusiastic and just a great uplifting, person to be around. He walked us through our whole experience from beginning to end teaching us the full breadth of the SUVs capabilities. Definitely would work with Shorty again and look forward to seeing him when we come back for our first service appointment!

I didnt think I could be more disappointed by the Crown Confidence program. The icing on the cake is that now after three attempts for a week I have been ignored by my requests to speak to the manager. One was even me replying to an email claiming to be from the manager asking if I was happy with the solution! I immediately replied that I was still waiting to hear from him. Clearly it was auto-junk pretending to care.For those of you that think a power train warranty should cover an engine oil leak from the valve cover gaskets and cam shaft covers, be prepared that the Crown Confidence program feels otherwise and that leadership at Crown really doesnt care to even discuss your difference of opinion.Check my other reviews, I try hard not to leave bad ones but after a week and three efforts to contact them have all been ignored I hope this might bring some attention to my matter and impact me being treated fairly.

Youssoupha Mbao At Crown Mercedes did an excellent job. He really help us close the deal but more importantly help us select the right car for our 16 year old. We appreciate your follow ups even after the purchase to make sure everything was okay.Thank you again

Crown Service has failed to fix the following issues:Apple Car Play does not work properly. Sensor lights comes on for no reason. AC along with fan speed is not cooling the SUV properly.

Went to look at GLE 350 4matic, they only had 2 models driven by their sales managers one of them we test drive had dogs hair and finger prints and some scratches what was funny is both cars had 2000+ miles and wont accept less than MSRP listing price for a brand new ones.I wont recommend this dealership to anyone.

Melisa Greenberg did a phenomenal job in selling me my Range Rover. She was very responsive via email, text and phone. When I met her she builds rapport and trust very quickly, plus she’s a wonderful person! It was an amazing experience! Thank you Melisa and Crown Eurocars Dublin! Will definitely refer my friends! 😊

Had a very good buying experience. Sales person- Youssoupha Mbao was nice

Melisa Greenberg went out of her way to ensure we got the car we were after, with the exact options we wanted. Her customer service was outstanding throughout the whole process, including staying well after hours to help us get familiar with the technology in the GLE before we drove home. I would highly recommend Melisa if youre in the market for a new vehicle.

Our Crown experience was exceptional! Our salesperson, Ken listened to our budget and worked to find a car that we love. Ken is professional, knowledgeable, and kind!

I went into the Mercedes showroom 9months ago just to browse with my husband. As a little girl I have always dreamed of owning a G wagon. And out comes Stephen Revard and the rest like they say is history.8months later, my dream came true. A real gentle man when it came to sales and how to really take the time and wait on his customers. And after I got the wagon, he took time to go over the instructions and the many gadgets with me. Still calls me to make sure Im handling my machine well.Thank you very much Stephen, Ill recommend your services any day. Did I mention, thats not the first vehicle we bought from him.

Very professional and courteous. Pricing was fair service is excellent.

Having dealt with several dealerships in my life, it has been refreshing to work with Youssoupha and the staff at Crown Mercedes. The purchase of my car last Spring was entirely uneventful and actually enjoyable. My service appointments have been prompt and everyone very friendly. I would HIGHLY recommend you contact Youssoupha and Crown Mercedes for your next vehicle!

My experience at Crown Dublin was nothing short of amazing! I just walk-in on a Saturday afternoon inquiring about their inventory and Stephen Revard took the time to ask me detailed question about my needs and priorities arranged a vehicle for me to do a test drive and also shared couple of vehicle details to my email. Also help me with an estimate of how much I can get for my old car trade-in. It was all quick the decision from my side, quick response and support by Stephen Revard in closing all the application and formalities. Also shared my documents on Sunday and even I got a reply back from Stephen on Sunday.Next Monday morning itself got a call from Stephen confirming all approvals and asking my availability for the car delivery ; Reached by 4 PM, finished all paper works Stephen was very patient in explaining me all the car features and introduce me to the service team.He was very knowledgeable and professional! He also made sure that my needs were met.I was very impressed and super happy with my purchase. Thank you so much Stephen Revard, you are a great person.

Excellent in every way. Deal, attention, service. Totally perfect. Melissa Greenberg went over board to help us. Couldn’t have asked for more.

Melisa Greenberg, is a fabulous person and professional!! She goes above and beyond her call of duty.Melisa, comes in on her day off, stays late and always has a smile and is so honest!!!Melisa, makes you feel like you are the must important person and the only customer she is working with!!!I will always come back to melisa at Crown Mercedes in Dublin Ohio I will refer all my family, friends and clients to Melisa!!!.

I originally gave this 5 stars but after continued interactions I have to lower this. I would probably give 2 stars except the service department continues to be outstanding. Shen is incredible. Responsive, attentive, and a super nice guy.My cause of unhappiness is my sales rep, Tim. This is my first Mercedes so a lot of features are new to me. When we first got the car I could not find a spare tire. Tim assured me if I couldnt find it at home later hed make sure I got one.Mercedes do not have spare tires. I later learned that they sometimes come equipped with a compressor and sealant system but that most have run flat tires and do not need any kind of back up. My trunk includes a space for these items but they are not there. I emailed Time to inquire and received no response.If this was the only thing he didnt know it would still be a little strange.However, I asked him if there was a trick to using the hands-free trunk opener, as in where should I wave my foot to activate it. He told me it doesnt have that feature. It most definitely does, Ive used it multiple times now.My car also came with a GPS aerial, so I assumed it had a navigation system. It does not. When I inquired after the sale he told me to ask service how much they would charge me to hook it up.I guess Im lucky that I was at the dealership that day to ask him in person. When I tried calling Tim his voicemail was full and he didnt respond to my email.Once the sale is done so are you on that side of the operation. Glad that the service team has continued to be outstanding at least.

Melissa Greenberg made my car buying experience so easy. The whole team of people that I interacted with at Crown was very helpful and went out of their way to make me feel like I was their only customer. I cannot stress how excellent this dealership team is and would definitely buy a car from Crown again.

Cory Gasparro was very welcoming and helpful. He might be the best car salesman I’ve ever encountered. Keep it up

I wont be going back here again to get my Mercedes serviced. I dropped it off to get B service done which was 450.00 dollars after taxes.They were pretty busy when I picked up my car so when they gave it to me I got in and drove away so I wasnt in anybodys way.Upon getting home and inspecting my car I found that they got white paint on my driver side headlight and what appears to be blood all over my trunk literally looks like a mechanic cut his hand and touched my trunk and dripped blood all over itIf Im paying that much for service I expect to get my car back clean and they have a car wash on site yet you couldnt clean the paint and blood you got all over my car off before giving it back to me utterly ridiculous.

This is my 2nd car from Crown Mercedes. My overall experience has been fantastic from start to finish. A big thank you to Melissa G and CJ for handling me with care. Thanks so much!!

Melisa Greenberg is an outstanding Sales Rep ... she goes WAY above and beyond to satisfy the customer. She immediately focused on the type vehicle and price range we requested and showed us many outstanding possibilities. Melisa is very knowledgeable not only about the Mercedes vehicles and technology but all aspects of the financial transaction. She goes out of her way to explore all options to assist the customer. Not at all high pressure (which wouldnt work for us) ... just makes you WANT a Mercedes product by providing solid information. She also worked hard on all aspects of our TRADE to put forth the best value for us. All in all, a GREAT experience. My wife and I highly recommend Melisa! Larry and Sharon Cross

I had the pleasure of meeting Youssoupha Mbao during my search for my new Mercedes. He was a pleasure to work with. Very Knowledgeable, professional, and helpful. He took the time to answer all my questions. Showed all the options I have. He also was open to have me come back multiple times to show me all the techs my cars has. Great experience. I would highly recommend him to anyone who is looking to buy Mercedes. Thank you for the great experience.

Had a very good experience here with our salesman, Cory Gasparro. The only issues I had were (1) that it was sometimes hard to gets hold of Cory or get responses from him - but not sure if that was an issue with the phone system? At any rate, when I spoke with him he was great and very attentive. And (2) processing the sale took WAY longer than I was told. I was told it would take an hour (I was skeptical of that anyways) but it took 3.5 hours. But on the whole, Cory was great and the overall experience was great. We will definitely return the next time we are in the market for a new car.

Tim Tassell was amazing to work with! I also enjoyed my experience at the dealership!

Cory Gasparro was a great salesman. Very helpful communication, upfront regarding vehicle condition and made sure everything ran smoothly. Would recommend.

I give a lot of credit for buying two cars, and planning to Melisa Greenberg, an excellent sales person

If you are looking for a Mercedes dealership that makes you feel comfortable and not high pressured to buy from them, start at Crown Mercedes of Dublin and stop there! Awesome service, great follow up and great follow through. The staff is friendly, very knowledgeable and welcoming. And who was all that and more - that would be Stephen Revard! Ive worked with Stephen twice now and wished I would have bought my other Mercedes at Crown. If you are in the market for a beautiful Mercedes go see Stephen Revard at Crown Mercedes of Dublin, you will not be sorry!

Melisa Greenberg did an excellent job in assisting us with the purchase of our new car. She was very responsive and answered all of our questions in a timely fashion. She handled the sale from start to finish in a very professional manner. We are extremely pleased with her performance and highly recommend her.

We shopped around and again came back to Crown. Our purchase experiences with Ken Stuart are always a pleasure. Ken has always gone the extra mile to understand our priorities and deliver+++ on expectations. Thank You, Ken!

Great Buying experience with Steven Revard at Crown Eurocars in Dublin!

Excellent customer experience. My sales representative, Melisa Greenberg, went above and beyond all expectations in ensuring a timely and smooth transaction - taking steps far and beyond any dealer I have ever worked with. The service team at Crown greatly exceed my local Dayton Ohio Mercedes dealer. Its worth the trip to do business with a high quality team.

Tim Tasell was very professional and helpful. I have been having a problem with my car registration online. He promptly was able to solve this problem and communicated with me every step. I am very happy with the level of service and his professionalism. Tim thank you for all your help!

Stephen F H Revard is highly recommended as a go to sales advisor in my book.

Mr. Youssoupha Mbao was extremely helpful during the car buying process. We talked to him on the phone first and he was able to help coordinate buying our choice of car the same day. Super helpful, would 10/10 recommend working with him during your process of getting a new Mercedes!

I really appreciated Jeremy Ellis and all the efforts he went to, to ensure I had the best experience possible.. He knew exactly what vehicles I would be interested in, and created an easy and stress-free environment. He’s exceptionally personable and easily one of the best in customer service. He’s someone I will continue to work with many years to come! Thank you Jeremy!!

Melisa, has always been so professional always willing to help and goes above and beyond her call of duty : )I always love to refer clients her way. My buying experience was floorless.Melisa did all the work, all I needed to do was, show up, she had my keys waiting for me, ABIG BOW ON MY CAR and I was off!!What a huge asset she is to the company.!!

What an AMAZING car buying experience!!! Melisa Greenberg was our Sales Professional & from the moment we first stepped onto the lot, in the rain, she came right out to greet us, LISTENED to what we were saying - NO PRESSURE - and made us feel like friends, discussing what we liked and what we wanted. While my husband surprised me with the purchase (as I thought we were just going back to test drive the car again), and he and Melisa had already completed the sale and worked together to make it a big surprise - with big red bow and all - the process was seamless!! In the 50 years I’ve been on this earth, I’ve never experienced such a wonderful, comfortable (HUGE when making a big purchase), and easy car buying experience!! The entire staff we encountered at Crown Mercedes in Dublin, OH made us feel warm, welcome and part of the extended family!! Thank you, Melisa, and everyone at Crown Mercedes, for all that you did for us ~ I look forward to working with you in the future!!!

Ken Stuart was a pleasure to work with throughout the car buying experience. His knowledge of the product is extensive and he was able to explain everything the car had to offer in a way that made it easy for us to comprehend. He worked with our schedule and timeline with ease. His follow up has been great too.

I cannot thank Youssoupha Mbao enough! He went above and beyond to make my experience pleasurable. From the moment I walked in the door, his positive and welcoming personality won me over. He did NOT judge me by appearance or anything else! He was patient and understanding and helped me feel comfortable and confident with every decision. Not to mention, he took quite a bit of time teaching me how to operate and care for my new high-tech/intelligent suv! Youssoupha is the exact opposite of the stereotypical high pressure car salesman. If you are considering buying Mercedes, wait until he is available and work with him. You wont be disappointed! Buying a luxury vehicle was my dream and Youssoupha took the time to get to know me and help me make that dream a reality! The entire process at the Dublin store was great. Even the finance guy was super nice and no way overbearing when providing me with all my different options. He respected my decisions and me. That is rare too!

I had my reservations walking into another Mercedes dealership as I was treated so poorly at Easton.But I was immediately greeted at Crown Mercedes Dublin and I was shown around the dealership by Konstantin Chumak. He took the time to show me the cars inside and out. He ran through all of the features. We took a car out for a test drive. I didn’t feel pressured in the least and I walked out with a brand new vehicle. Car buying can be anxiety provoking, but this experience was by far the best. I can’t recommend Konstantin enough. The service guy that detailed the car before I drove off, was also so great. Good job Crown Mercedes Dublin.