Beware of the guy at the front desk...I had my car towed in for a no start and prior to that i had a diag code scan and found out why it wouldnt start .. But Doug the guy at the front desk called me and said I needed an engine..and charged me 250.. Dollars. For an engine scope... And. 5 min later called me and said he had a guy at the shop earlier to inquire if I wanted to junk my car..... Just know what you need when you take your car there. This seem like a scam
The auto techs there are awesome and they do great work, theyll also work with you
Quoted repairs that was not necessary...
They found out the problem on my truck and fi x it in a little amount of time and reasonable price. I would recommend my family and friends if they have any problems with they vehicle, go to universal auto. Great job guys.
I needed an alternator replaced and I bought my own alternator. They charged me 150.00 to put in and said they originally wanted 180.00 cause it depends on what all they had to do. It only took the mechanic less than 30 minutes to do the job. I will NEVER go back again and I DONT RECOMMEND this shop to anyone
My experience at University Auto was great. Sam took very good care of my car. He was able to tell me what was wrong and was able to fix it right away. I also like how they make sure you are satisfied with their service before you leave. My mom has been going to them for over two years and I definitely will be a returning customer. Thanks University Auto.
I had a leak in my brake line on my left driver side all they had to do was replace a few feet of brake line. They charged me $450... everyone I have talked to since has told me I was overcharged and the prices I have heard for the exact same job make me sick to my stomach. Price gouging for a simple job, they will never see me again.
They took great care of me the Customer Service was Wonderful they was patient with my Warranty company who was a little Difficult at times, but they got my running good as New! I’d Recommend taking your car there for service Sam is Very Nice and Cares about his Customers and staff does Amazing Work. Ms. T Roberts
$75 a lug nut, sike
Good business good price Sam the man in the area
Ive been coming here for years and always was giving good service. The new receptionist is exceptionally nice and with her added to the team University Auto will always be five star in my book. I recommend all my friends and family to University Auto.
They were fast and efficient. They explain the price upfront and offered the deferred payment program.
I’m so thankful for Sam & his whole team!!! The Energy was so amazing!!! Not to mention he really helped me get back on the road & he’s still helping!!! I received an engine, a tire etc. I AM SO APPRECIATIVE & GRATEFUL FOR THEM!!! Please go see him you definitely won’t be disappointed!!!
I’ll always bring my car here! I’ve been coming for years! They all so nice and always takes care of my car. Pricing is very fair and have payment plans. Don’t hesitate to come get your car serviced here.
Owner was very patient, completed task at hand and made sure my experience was 5 star when my car was in his care. However, the receptionist was very attentive, beautiful spirit and communicated excellent. The company is very well ran and overall great.
Sam is the best. Fixed my truck and got it back running like it should. They did a great job at a reasonable price!
Kind staff and fair pricing.
Very shady place! Will definitely take advantage of you! Will max out your SNAP benefits and will overcharge you. Beware! Be careful & Dont say u werent warned!!!They dont deserve a star but Im force to give 1 to post this review. Holbrook Autos is definitely trustworthy and will do quality work. Just to offer a reference.
Do NOT take your vehicle here !!! They’re untruthful and will tell you things are wrong with your car just so you will have to finance through Snap or Dignify !! They will max out your loan and guess what?! Your car would be in worse condition than before you got it “fixed “!!! RUN !!! Not to mention 3 months later .. everything they fixed i have to get it done again somewhere else!!!!
I needed work done for a fair price and they took care of me in a flash! I think I waited longer for the receipt 🤣
Highway robbery they wanted to charge me to replace a spindle on 1 tire 350 and its a $100
Went up $20 on the wheel alignment since I was there last time....
Great location to shop at I have had great customer service experience every time I come and Sam is amazing and super helpful
Excellent service excellent people excellent guys love their work...its your stop away from. The big guys..and serve my family well.
This the best spot i been to in a long time and that lil lady in the front 😍😍😍 got my heart
Sam has the best customer service.he mad sure that everything was ok..good good shop.
Very nice and polite, prices are reasonable also a clean environment enjoyed my time there
On October 6, 2012, I took my car to have inner and outer tie rods installed. While there, they suggested a steering u-joint and an alignment. I chose to have all of that done and the prices were fair.After they finished, I noticed one of my lug nuts was missing. Not only that, but the wheel stud that it was on was broken. Its not so bad they they broke something, but that they (their mechanics) broke it and didnt tell me. How can you trust that?I had to come back two days later for them to replace the stud and lug, but they replaced the lug with some crap, not the OEM lug that was there. They told me to go buy the right one and theyd reimburse me.1. Broke my property.2. Didnt tell me.3. Didnt repair the broken property to the level that it was at when I brought it there.Ill never go to them again.
Good prices, friendly staff and they do good work
Honest, straightforward. Will be back
I cant say nothing about these guys they reasonable in do a real good job they dont make good ppl like this anymore
Sam and his team are great! Ive been going here for years and will continue!!!
They take care of you, while doing great work.
They honest and do great work
It was a great job and take care my car good and the price is fair and it’s very helpful for people
Awesome customer service and patient and affordable mechanics
Great job, awesome pricing!Very patient and works with uU
Sam take very good care of me!
Got me in and out fixed my muffler problem
Good work
Thieves
The worst ever do not waste your time or your money. Please this place is highway robbery, they workers should be ashamed of themselves to work here. Whatever you get done u will have to have it done again some where else they need to be shut down asap.
Had a good experience. Guy that looks like Heavy D was very honest with me. Got us right in and out.
Best service I have tried other people in the area but after i got my service done with university auto I recommend themThey change my truck engine in tow daysOther shops want to charge me more and needs 10 days
This shop dos good repairs and the owner is top of the line in Auto repair and Service come and get your car in top condition it Unversity Auto repair you cant find anyone batter.
Great work and customer service
GREAT WORK FAST AND GOT THE JOB DONE💯💯💯💯💯
They do really good work for a great price!
They have a great staff
Refuse to even come outside and provide sevice to customers .
RIP OFF . SPENT over $500 WENT BACK TWO TIMES AFTER “fixing my car” AND TO WAKE UP THIS MORNING MY CAR WONT START I SHOULD OF JUST KEPT MY CAR HOW IT WAS NOW ITS NOT DRIVE ABLE ... PUTTING MY KIDS IN A ROUGH POSITION I DO NOT RECOMMEND THIS PLACE
High experience very good work
Ive was going here to have my car repaired but they do a shotty job at best. The last time my car was there I was getting 2 hub bearing, a control arm, new tires and a wheel alignment done. When i received my car back, one of the wheels was still shaking. So I took it back up there. A mechanic checked it out. He said he could see nothing wrong with it. So i left. The wheel was still shaking. So i brought it back again. They said it might be a bent rim. They said they would replace it at their expense. He said they would order it and call me back the next day. Its the next day, i recieve no call. Im like ok maybe it hasnt come in. The next day rolls around. No call. So i call them. He said it hasnt come in yet. A week has passed. No call no nothing. So i go up there. They never ordered the part in the first place. So i asked to speak to the manager. He said he wasnt in. But he told me he would order the rim today. He didnt. Another 3 days passed. I went back up there. No rim talked to the manager. He knew nothing about a rim. Needless to say, i never went back up there.
Best mechanic shop the boss is a good guy give fair price trust me ull get out of the place with a happy face
Fast and quality work
My favorite shop for 20 years. Even bought cars there A1 service.
The most dishonest business I have had the misfortune to deal with. I purchased a car there and was told that I would pay $10000 for it. In reality they charged me $13,000 and took it from my finance company plus cash that they claimed was for registration and tax purposes. In total I paid $13,984 for a car worth $8500
The worst place in Detroit they will over charge you and then try to get you to get a 1500$ loan
Used to be good now trash
Capable mechanics but over priced the cost of my repairs in hopes of me using a payday loan company that I think they have a connection to.
Great pricing Great work
Don’t go to this place please..... They wrongly placed my timing belt and finally my vehicle end up in junk yard😡
Im extremely pissed with this shop and recommend that people not waste their money here.
Took car for a oil leak and front end shake had valve cover gasket and a lower control arm replaced gave a good price and the mechanic showed me the problems and took care of them very happy with the service and the price
Pricey!!!
Do not trust these people! Most dishonest mechanics Ive ever come across! Im suing them for the $2000 they cheated me out of!
Took care of me! Work with you on cost!👍
Very good service
Been going here for over 10 years
She is the best receptionist EVER!!!!!!!
Great
To high.
Quick and efficient
Great service
High prices
Low prices
High