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Redford Auto Repair
20335 M-102, Detroit, MI 48219, United States
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Redford Auto Repair
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Ki
Review №1

Very unprofessional I brought my car here because I needed suspension work. I was charged $400 for parts and labor. Part of the job wasn’t completed and rather then telling me that. They just told me my car was finished charged me full price I was at work and had my wife pick the car up. I got home looked at the car and the “new shock” was still rusted and old. I took it back and they didn’t give a refund on the labor just the part.

Ja
Review №2

💯 place to take you car and fix it there owner and his staff are very helpful

Ja
Review №3

Staff was great. I was towed there at 1pm and I picked my jeep up by 4pm. They were very accommodating. Id definitely use them again.

Di
Review №4

Excellent customer service, owner and mechanics make sure you are satisfied. They won my return business and I have recommended them to others.

Jo
Review №5

Ali is my Bro, he and the Wife always look out as best they can, as long as you come correct and know your stuff/Have it together; YOUR GOLDEN .

Je
Review №6

I had extensive maintenance issues with a 20 year old vehicle with over 105 thousand miles on it. Somebody was going to charge me two thousand to address those issues. This place was cheaper where they charged me $1550.00. There were opportunities where they could have ripped me off. They did not rip me off. Because they did not overcharge me, like the first mechanic would have, and did not engage in efforts to scam me, I give them five stars.

Br
Review №7

DO NOT GO HERE! I bought my car here and they replaced a control arm(who replaces one control) . I bring the car back a month later because it’s shaking so bad and they come back with a $2500 bill and stating I need another control arm. I asked why didn’t he tell me i needed all that work, he said “sometimes I miss things” I pick my car and take it to another shop(photo attached below) and they note that the control arm wasn’t installed correctly causing it and the ball joint to fail. I called an explained and Ali took no accountability for his actions. I had to dispute the chargers with my bank.

To
Review №8

My check engine light came on yesterday evening and I noticed my temperature gauge was on cold even though I had been driving for over a half hour. Stopped by auto zone to get a diagnostic test and the recommendation suggested to replace the thermostat. Took my truck to Redford auto care and it turned out to be the cooling sensor. Within a couple of hours Ali and his team had it fixed and saved me some money!! Thanks you guys for quickly solving the issue!

Kr
Review №9

Went to the West Road location. The guys were great!

Gi
Review №10

Been going to this location for 2 years, honest & trustworthy, they fix the problem the first time

Br
Review №11

Quick and inexpensive

Ri
Review №12

Professional service I liked

dw
Review №13

Great place to get your windows tinted. And next they install security and remote starters and both do a great job at a reasonable price. They have doing this for 30 plus years. So I would definitely trust them than those fly by night other shops whos tint peels or bubbles within two weeks. They are conveniently located in clinton township just one block south of 15 mile on gratiot. So call the and make an appointment and bring your vehicle in summer gonna be hot and the tint keeps it cooler, plus it makes difficult for people see hot ticket items you have in the car, its adds theft protection, it also keeps glass from shattering if it breaks. Some reasons for coming in. The attitude at this place is warm and friendly.

Nu
Review №14

Every repair is $600 and up, everything is overpriced, and if you bring your own parts.. he still charges you. BEWARE, IF I CAN GIVE IT -0 STARS I WOULD DO NOT BRING YOUR VEHICLE HERE ITS HORRIBLE.

An
Review №15

Great! The guy who brought me home and pick me up the next day was very professional and kind. My car is running excellent! Thanks guys GOD BLESS😃 have an safe and wonderful holiday🎄!

ca
Review №16

They get the job done and correctly without over charging

To
Review №17

Service was great. Everything I needed was done and then some

te
Review №18

Excellent service but u better get there early cuz he gets busy fast

Ll
Review №19

Complete a full brake job in two hours.

sa
Review №20

Like new

Ro
Review №21

I took my truck in because my alternator went out now I have a hole in my power steering line and they want to charge me twice as much. I never had a problem with my power steering line nor have I had a leak until today. Ladies run from this place, they will try to get you if they think you know nothing!!

La
Review №22

This place gets super busy so you have to get there early but even if u dont they tend to get you in and out as fast as possible. They are reliable, genuine, trustworthy, and their prices are pretty good. Five Stars for sure! If I could give more I would 😊. Side note: they have customers that have been with them 10+ years so that says alot 👍🏼

sh
Review №23

Very busy but efficient in working with your budget depending on what wrong with your vehicle. No issues

Te
Review №24

Do good work!!

LM
Review №25

Came in For A Hub Bearing Needing To Be Replaced They Drove My Car Without Even Telling When It Only Had 3 Lugs Very Rude I Happily Took My Business Else Where

La
Review №26

Nice friendly service

So
Review №27

I have been having issues with my car battery in the last few months, every new battery I purchased got drained after a few months. I realized something was draining the battery, I mean my headlight, dash light or interior light was never on - so what could be the issue. Well, we found out a defective rear windshield wiper has been draining my battery 😱.Well, in summary Ali asked his guys to fix the issue, and the best part? It was complimentary aka FREE. I appreciated the gesture more simply because I had never been to his shop, that act just earned him new customer.

To
Review №28

Good great service on tire repair

Ch
Review №29

Very good

Sh
Review №30

The best guys you could rely on diagnosed fixing your problem And the best way possible ever

Ti
Review №31

Excellent timing and service! Love the mechanic. Everyone was great! I also received a discount and good advice😊

To
Review №32

I been coming to the same Auto shop for about 15 years. The owner knows my name, he doesnt over charge me and he takes very care of me. As I watch him with other customers, I notice he treats everyone the same. He is very kind, and upfront. From small to big jobs he is the man!

La
Review №33

Great work and amazing prices. They stand behind their work and warranties

Se
Review №34

Ok everytime I need repair to my car I get a auto repair class 101 LOL!! They answer any questions I have before any repairs are made. I believe they are honest and they do good work!! I recommend them!!

Ka
Review №35

Get it right the first time everytimeQuality service at a decent price

Or
Review №36

Excellent service

Ro
Review №37

They run scams. Waited to write this just to be sure I wasnt wrong. When the weather dropped below 0, my wifes battery wouldnt start. I called autoparts stores for batteries, but none of them were willing to install it. I was really sick and didnt feel like messing with it, so I took it to this shop to get one. I had been there before to get my flex pipe done, and the White dude there was really cool. He wasnt there this time, but I thought it would be fine. I told them I needed a battery, they pulled it in the shop. 5 minutes later they come out saying, my alternator is overcharging the battery and thats why it went out and I would need a new one. It sounded like bull to me so I told them I didnt have money for an alternator and to just give me the battery. He tried to get me to finance an alternator, but I refused. After an hour, my battery is delivered, and they charge me $60 to put in a battery that took 5 minutes. A few days later my wifes car starts needing a jump again, I start thinking it might just be the alternator. I had the alternator checked and the battery checked and the problem was with the battery, and not the alternator. Everyone who I talked to said that you cant overcharge a battery. I took the battery back to them to get another one, and the guy says, you need to bring in the car, theres a note in here thats says you have a bad alternator. I told him that I had both the battery and alternator checked, and was told it was the battery and not the alternator. He got this dumb look on his face and went and sent for me a new battery. I guess he thought I was gonna take his word for it. Got the battery put it in and the car has been fine for over a month. I believe they intentionally gave me a bad battery to make me think it was the alternator.

Je
Review №38

Great service I have to get my window replaced because someone broke in my car they had me in and out within an hour and a half $150 Ali is the best I call him Prince Ali

TR
Review №39

Don’t like going to shops but they got me together here. Ollie is a great dude and even though I spent more than I wanted I feel confident knowing my money was spent correctly. He walked me through the whole process and wouldn’t let me leave until he got me right. good guys good shop. well recommended

Co
Review №40

It is truly a rip off....I have a 2017 dodge van and they told me I needed a Transmission....Well need-less to say I went and pick-up my van without the repair and it has been riding well every since........

Ty
Review №41

I a tow truck driver just want there to drop off a car and they was busy

Br
Review №42

This place is awesome! Came here for a fuel line replacement and my rear break lines because another place said I had to pay $1,000 for both. This place only charged $350. Everyone here is very knowledgeable about cars, and all of them are very nice. Please come here for great service and prices! 100% recommend this place.

Ta
Review №43

Great Customer Service

Ke
Review №44

Delivery time on repairs isnt that great

Ma
Review №45

I dont have anything bad to say, I checked the price of parts before I went and he quoted me a fair price and let me know what I needed. Great Price, Fast Service. I am very satisfied. I have a warranty on my brakes and he will do work for people that bring their own parts. Ali had a great attitude by the way so whoever said he did is a competitor or a liar. Simple as that.

Ke
Review №46

Ali helped me when my car was at another shop and that shop didnt know left from right or up from down and told me it was my fuel pump when it was my water pump... Ali and his mechanics stored my car until they found the issue and was able to repair it in remarkable time and even offered financing. Im moving from West Bloomfield to the Rochester Hills area but Im still going to take my car down to Ali and his guys to get ANY service done especially oil changes. After you spend $1,500 and the job was done right, on time and the shop worked with you, kept you up to date and showed they cared, that creates loyalty! S/O my mans Ali, the lady behind the counter and the mechanic who still looked at my car when I pulled up with my car overheating (probably 460 degrees, LOL) and he still looked at it for me and found the issue, appreciate the love. Going to use them for my grill install, cold air intake, exhaust system, etc. Keep up the great work.

Ma
Review №47

This shop has the greatest mechanics! They are fast, reliable, honest and truly care about their customers! They go above and beyond while offering great prices!I recommend this place for all of your automotive needs.

Br
Review №48

Good customer service ! Thank you Mike & Redford auto repair. Had a transmission rebuilt and my car is running better then ever. I would recommend everyone take their car here for repairs. Good quality & honest. The owner is also a good person. Will be using their service again.

Sh
Review №49

Ali takes care of you and he is willing to negotiate pricing. He will make sure repair is to your satisfaction.

La
Review №50

Great service. Fair price. Super fast AC charge. Highly recommend.

Ra
Review №51

This place is awesome. Im always a little apprehensive with car repairs because you hear so many stories about people being over charged. Such was not the case here. They were friendly, service was great, and their integrity was evident. My car is running now and the price was more than fair. I highly recommend -- especially if you are looking for honesty and good service.

Sh
Review №52

My name is Janis. I took my trailblazer in to fix the heat. Replace my headlight bulb while they are working. My headlight was never replaced and while they were so busy not fixing it they had time to go under my car, mess with the suspension to diagnose all the problems. I never asked you to and now i hear noses when i turn left that werent happening before i took it in last week. BEWARE. I FEEL THEY FUNXD THE TORK ON MY WHEEL BEARINGS. NOW I HAVE TO FIX MY SUSPENSION. I went in for my heat. I cant believe they would do me like this.

Mi
Review №53

COME TO REFORD AUTO REPAIRS, MIKE IS THE MOST HONEST AND AFFORDABLE SERVICE ADVISOR IN THE AUTOMOTIVE INDUSTRY TODAY. THE PRICES ARE VERY REASONABLE, LOW COSTING AND AFFORDABLE FOR THE MIDDLE AND LOW CLASS COMMUNITIES. ALL PEOPLE ARE SERVICED WITH THE SAME RESPECT. COME AND SEE MIKE AT THE 20201 WEST 8 MILE LOCATION. YOU WILL NOT REGRET IT. YOUR EXPERIENCE WILL BE THE BEST AND FASTEST SERVICE IN YEARS.

Yi
Review №54

Very affordable and fast. When I suggested something I want to have done to my car the lady said I really dont think thats an issue and you should save your money. I thought that was very honest. An oil change here is only 20 bucks out the door, you cant beat that.

He
Review №55

Very Nice people.. They have multiple places on the same street.. I got lost the first time and came to this one but is the other one for paint job.

Ja
Review №56

Love them up there

He
Review №57

I always get the best service from my guys up here. They service my work vehicle and my own.

Ki
Review №58

So I purchased a car 1 yr ago he said he just did all front end work, lies 6 months later I take it to him and it need front end work again now Im at the 6 month mark again and I need front end work by the way I took it to the shop on tireman off livenoise great trusting ppl!!!

tw
Review №59

Very affordable and patient! They had my car for a month because they were determined to fix it! Rides awesome now! I wish I could give more stars! Highly recommended for any car repairs! Thanks for working so diligently on my car!

Ka
Review №60

MIKE WAS VERY CUSTOMER FRIENDLY AND PATIENT. THIS MAN WORK CAN BE INTIMIDATING 😂 BUT HE MADE ME FEEL AS IF I WERE IN GOOD HANDS #LIKE ALLSTATE 😁.......THEY GOT ME RIGHT IN. AND AS A BELIEVER OF THE CHRISTIAN FAITH, I LOVE THAT A PASSAGE WAS POSTED FROM GALATIANS STATING THAT YOU TREAT PEOPLE (ALL PEOPLE) WELL AND WITH INTEGRITY ........#ESPECIALLY THOSE OF FAITH! I KNEW BEFORE MIKE INTRODUCED HIMSELF THAT I WAS IN GREAT HANDS! 💜 GREAT WORK! CHECK EM OUT!

Br
Review №61

This place is amazing!! Ali always take good care of me and my cars. the prices are the best in and out of town, lol. I appreciate the fact that he never tries to get over on me being a woman. I just love the place. #1 recommended by me always!!

Sh
Review №62

Unbelievably unprofessional. I was referred to this shop by my warranty company for transmission repair, which lasted about 4 months before I had to take it back for the exact same issue. I was told upon dropping my car off on Monday that it would be ready on Friday... Here we are 3 weeks later and still no car and no calls from this shop with any updates. Ive had to call them even when I was told Id receive a follow up call when they had a for sure date. I would not recommended this repair shop to anyone looking for professional service.

ma
Review №63

Excellent service, Have been going there since they been, there Ali the owner, The best. I consider him to be a friend.

Ma
Review №64

Oh My God, these are good people!I purchased a car from his lot and they made sure I was satisfied with my purchase. I am now purchasing a 2nd car for my daughter. Thankyou Redford Auto family.

Ge
Review №65

They do excellent work and have great prices.

La
Review №66

Fantastic service. Came to get an oil change and a tire rotation and Mike made everything smooth and quick. Definitely the best service I’ve gotten in town, and definitely be coming back! Thank you Redford Auto Repair!!

R1
Review №67

They were friendly & honest workers. They explained the issue that i was having with the car thoroughly. Told me the price upfront ( which was reasonable) and starting on it within good timing. Recommend this place to others.

Mi
Review №68

Terrible 💯

Ja
Review №69

Went to get my brakes and pads done. They did an excellent job. They showed me what my car needed and explained to me what needed to be done. The prices are very fair in my opinion. Im a two time customer and I will continue to go to them for repairs and maintenance. There will be a wait but thats at any auto repair shop so I was OK with it

Pa
Review №70

Knowledgeable and friendly service

DK
Review №71

Great service..good prices..they will work with you.

Ri
Review №72

Their service is spectacular however doing my inspection I did not have a leek...So after my car was serviced I had a leak within 24 hours...I then took it back to have it fixed and was told if they did it they will fix it which they did fix it... however I was told I still have to pay out of pocket for it which was not fair even if they did charge me half the price I feel I did not have a leak before I went to use your service and I should not have had a leak within 24 hours after using your services

mi
Review №73

Awesome service, the guys are professional and friendly. As a woman i can come here and feel comfortable that i am not being taken advantage of. Fair pricing and highly recommended.

ch
Review №74

Great service I have to get my window replaced because someone broke in my car they had me in and out within an hour and a half $150 Ali is the best I call him Prince Ali

Ut
Review №75

Dont let them talk you into spending more than u can afford. They will empty out your pockets if you allow them sway you into other repairs for your car that aint that necessary to you at the moment. Best you act dumb like u dont know what they saying and stick to what you said u want fixed.

Ja
Review №76

Good, timely services. I got a reasonable quote on a walk in for my front brakes and rotors and they got me in within the hour.

Te
Review №77

Wouldn’t recommend they have gotten a ton of money from me and the issues are still not fixed.

Ai
Review №78

The people here are very helpful an awesome... The prices here are reasonable and they work quick... Stop on by and tell them Aisha sent you.

Er
Review №79

The service was impeccable! I was in and out without taking too much time out of my day. They did everything I asked with great service and a smile. I will recommend them and come back to B! He was was awesome.

sh
Review №80

I liked that Redford told the solution to problem. They were very friendly and patient with me. Extremely helpful and caring. Very considerate of which time Im able to come. They accommodate my time as being a walk in I didnt wait that long for my car to get fix.

Co
Review №81

Tell you one bn price but once job is done they go up on price

Ke
Review №82

This shop is not a bad shop to go too better than most .

Wi
Review №83

Not sure about the other locations but the 8 mile shop is unprofessional and disrespectful. I was hung up on when inquiring about my vehicle after then having it for 2 weeks. Trust if my car is not repaired properly I will be reporting this shop top the BBB.

Li
Review №84

The mechanics do a great job on fixing your automobile.

Re
Review №85

The guys get the job done!

we
Review №86

An excellent place for car repairs. Honest, truthful and courteous.

Do
Review №87

I loved my experience. The service is fast, and the work is amazing and the prices are great. Will always go here for service on my vehicle.

Ja
Review №88

Bad. They have an agenda to take your money. Diagnose problems I never asked to look at.... sabotage. ...i left needing suspension work after going in to fix my heat. They cant have my money again

Pa
Review №89

Considering it was short notice they took care of me without a hitch. When other wheel and tire shops wanted me to wait til the next day. It was a flat tire. But its the little things that matter.

Je
Review №90

Ive taken 3 of my cars to this place and always got the best service.My best experience was the location closest to 8& evergreen.I had a car with a bad trans and Mike took care of me! Im a single mom with 3 kids and he gave me a excellent deal that had me back in my car in no time.It runs like butter now!Go there youre in good hands!

Cy
Review №91

This place has always been good to me

Te
Review №92

Redford auto is the best! They are cheap and serve with honor!

la
Review №93

Great service and experienced group of guys. I recommend them for all my auto repair needs.

Sa
Review №94

I love it here! The owner is always there has awesome customer service! Great work, great staff, reasonably price! Only place I go to for my 2003 Honda Accord.

Jo
Review №95

Walked in, Quick services had me in and out, everyone is very friendly and professional. No issues top of the line service would recommend to family. Also very affordable prices.

Ki
Review №96

Alsome service great people treat their customers great in kind 😍

Da
Review №97

After traveling up and down the 8 mile strip looking for a reputable,respectful, and reliable mechanic.After a horrible customer service experience and a few price jackers who werent aware i was a skilled mechanic.Finally i landed at Redford and needless to say i found a new shop.Honest fair and quickThanks again mike

Ge
Review №98

Outstanding service, i went in they serviced me right away.

Ma
Review №99

Mike was great. They had fast and prompt service and look out for there Troops. Rock Steady.

St
Review №100

The service is great! Is not a time youre not getting your questioned answered and youre serviced as soon as you walk in. Prices are low with GREAT customer service. I would recommend anyone!

Information
11 Photos
100 Comments
4.3 Rating
  • Address:20335 M-102, Detroit, MI 48219, United States
  • Site:http://redfordautorepair.com/
  • Phone:+1 313-537-5544
Categories
  • Auto repair shop
  • Auto electrical service
  • Brake shop
  • Muffler shop
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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