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Riviera Auto Service
9939 E Jefferson Ave, Detroit, MI 48214, United States
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Riviera Auto Service
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Wi
Review №1

Sam and his crew are Great for the city of Detroit. They treat you with respect, offer suggestions, and work for solutions. Flexible with prices, payment plans available, good communication and they stand behind their work. Ive been a customer for over 12 years, foreign or domestic Riviera is the place for you.

00
Review №2

I come here all the time they the real deal straight to the point.

De
Review №3

As a young girl by myself, these guys always take care of me and don’t take advantage of me, honest -and hard working, and fast

Ka
Review №4

Great service and fare prices

Jo
Review №5

Still providing good service and customer service for this neighborhood.

M.
Review №6

I had the displeasure of visiting this establishment recently and due to the poor customer service I did not have any service done and I wont have any done in the future. After waiting 10 minutes in the shop for service or even acknowledgement of my existence (they were fully aware that I was waiting) a man came in from the garage and purposely tried not to acknowledge me. I said hello and he held his hand out towards me as to say stop and rudely stated Al(?) will be here in a minute and walked back in the garage. I waited again... another man came in, Im assuming the man he was speaking of. He also proceeds to purposely ignore me grab something off the table which Im in front of and then leaves out the door without saying anything. At that point I left. Im not going to spend money at an establishment that doesnt feel its important to even acknowledge their customers. At any time someone could have greeted me, politely asked if I would be able to wait, provide explanation, something. Communication and professionalism is everything and this place had neither. Definitely will not patronize this establish and encourage others to do the same. Theres too many auto repair shops in and around the city to accept such unprofessionalism.

BC
Review №7

This is the only place I take my car for major jobs, they are familiar with the mechanics of the vehicle, oftentimes diagnosing just by my explanations.

Ge
Review №8

The gentlemen from Hoods Tire on Mack referred to to this location. Sam was REALLY NICE! I’m looking forward to returning here so they can help me keep My SS Running Smooth.

Je
Review №9

This place is great, fast and reasonable, what more can you ask for!

Ty
Review №10

Sam work hard to satisfy his customers. Service is beyond good

Mi
Review №11

Went in for water pump belt replacement. Fast service; friendly customer service.

Di
Review №12

I came to this repair shop, because I believe that the Seventies Quick Oil Change on East Jefferson did something to one of my Van engine hoses when I was there for services a couple days before. When I went to Riviera, they showed me what the problem was. They repaired my vehicle in a timely matter; and I was on my way.

Al
Review №13

Please Please do not go here (warning) I took my car here to get service for the engine light on and my car was running just fine. When they called me to tell me the price. I said no because I wanted to get a second opinion. Soon as I pick up my car and drove right out the parking lot down street my car cut off and never started back up. Called and ask them what they do to my car and they replied nothing and was very rude. These people did something to my car for it not to start back up. I’m so upset 😭 and was crying 😢 like how can people do this to someone just to get work done at your auto shop. I was just told by another auto shop that these people did something to my car for it to not start back up.

To
Review №14

I been coming to Sam for years they do phenomenal work i highly recommend rivera if you want long lasting results.

di
Review №15

Honest, quick, affordable, and reliable service!

My
Review №16

I have been a customer of Riviera Auto Service for over 15 years and they have ALWAYS provided the very best service to my vehicles. They are knowledgeable, professional and courteous. I can count on them to fix whatever problem I have correctly the first time and their prices are extremely reasonable!

Ki
Review №17

Great prices and great work. This is one auto shop that wont try to screw you.

Ka
Review №18

Love very helpful given excellent experience i will tell all my friends and family.

jo
Review №19

I always bring my truck to this shop they are very professional and price is very good

Ki
Review №20

I took my car to get my tire patched and asked him how my brakes where looking, the Mechanic Tim was super honest about what needed to be done. I took the car in 8 am Monday morning and got a call by 5:00 pm same day! Wonderful service!

De
Review №21

I trust this shop and they did Great work. I have heat thats all I know 👏👏👏

qu
Review №22

Love them they make you feel like theyre family willing to work with you for a good price never had a problem always most truthful about any situation if you have a car problem I must go to theyll be my mechanic for life love them

Pa
Review №23

Was there a long period of time had to call multiple times at car their at 9:00am didnt get it back untill 2:00 just got brakes.

da
Review №24

Did very great work, I would recommend, they will be doing my electrical tomorrow, well appreciated, they are personable and will let you know up front when and if they can do it.

Ti
Review №25

Fantastic service good quality work prices very reasonable highly recommend for any vehicle repair needs

Ni
Review №26

Prices very reasonable good service go check Sam out

Ke
Review №27

Overpriced service for under quality work. There were oversights of my vehicle. I specifically asked before heading out of town is my vehicle safe enough to hit the interstate highway because I had business out of town. The owners reply; Yeah it can make it. Due to an insufficient non-thorough job preformed at Riviera, I didnt make my appointment on time due to my brakes giving out on I-75. I had to stop at a Midas Shop out in another state to tighten up my vehicle for my safety. Midas did an supurb job and had me & my husband back on the road in no time. After that experience, Midas will Forever have a Loyal Patron.***REVIEW WRITTEN BY KEVINS WIFE***

Ma
Review №28

I love how professional they are....and Sam is the best!!! They also partner with a finance company named Snap. They will pay your cost for repairs if your approved and thats awesome, most places dont have that.

Do
Review №29

I visited Riviera twice with my auto repair needs and left feeling I was robed. I felt when I explained my needs, I was looked over without considering my concerns, unable to describe my issues in mechanic lingo. I left this place twice with new problems other then the original repair problem.Everyone is asked to leave your car, well call you. This should stop, stay with your car.

BC
Review №30

Good

Ge
Review №31

The owner Sam is a wonderful person. Him and his employees go the extra mile to help anyone. Detroit needs more people like them

Ha
Review №32

I dont know if my review was posted so Im beginning again. As a woman I dont feel gullible to unfair prices. Sam n his team are the Best Mechanics Ive ever experienced. I Highly recommend Riviera Auto Service. Thank you Sam. I Trust you.

ma
Review №33

Great service, good prices. Been dealing with Sam for years.

an
Review №34

Great customer service he promise time frame with complete repairs Thanks Sam

Me
Review №35

Fast, friendly, and affordable. We were in from out of town, staying downtown and woke up to find a flat. We called roadside assistance and they put the spare on and referred us to Riviera. Called while he was putting on the spare, drove over and they fixed the tire and put it on quickly. Thank you.

Wi
Review №36

Always great and friendly. Quality work and stand behind thier work. Would recommend to a friend.

Hu
Review №37

Best service and good price

Pa
Review №38

Been going to them for the last 10+ years. Only shop I trust.

Kr
Review №39

They inform you upfront whats wrong with your vehicle. Pretty reasonable mechanic place, they get the job done!

Ly
Review №40

Cool guys and great service

Fa
Review №41

I Really love this shop. I have been going their for a long time for about 12 years. Sam will tell you and show you your problem. If you want the truth about your car take it to Riviera. He and his staff does a wonderful job in fixing cars. I love all the work done my car.Thanks Sam for being like family.

Pe
Review №42

Great customer service! They answered all my questions and fixed my car right away. Just found my Go to place for any mechanical issues with my vehicle.

Dr
Review №43

Quality service but expensive.

Ro
Review №44

Do you ever get anxiety after dropping your vehicle off to a Mechanic or Auto Repair Shop from waiting on that dreadful call about how much its gonna cost to fix your vehicle or wondering if your gonna get ripped off? Well I have the solution to your problem and its Sam and his crew at Riveria Auto. I have a 2006 Cadillac Dts which are far from the most desirable cars to work on and can really become pricy toMaintain. Sam and his crew at Riveria have always treated me as if I was family foreal! Riveria Auto takes their time to ensure they tell you exactly what the problem is and stick to the quote price which has always been the absolutely best price after my shopping around and wasting valuable time. So, if you wanna save time and money, stop by Riveria Auto and talk to Sam...and tell him Rob with the white Cadillac sent you. You will not be disappointed..

ja
Review №45

The customer service was so horrible over the phone that I didnt even make it to receive a repair! The gentleman was very rude and gave me mad attitude. Ive never felt comfortable spending my hard earned money with businesses like this and never will support them..period!

He
Review №46

Great customer service, prices, and overall just a great experience. They treat everyone with the upmost respect and beat all prices. Highly recommend.

Bi
Review №47

Professional workers. They keep it plain for you. In my opinion the best auto repair service in Detroit.

Ma
Review №48

The work they service cars is excellent for the price sometimes its more costly depending on the repair however its worth it when it prevent repetitively paying got the same repair!

Ch
Review №49

It was good

ja
Review №50

They do great work and they do not over charge either!!!

Ba
Review №51

Be careful, they will get your vehicle and never finish when they say, if you dont believe me go there a watch how many people come to pick up their vehicle to find out its not ready or havent been even looked at. I had taken my SUV there and the guy told me my motor was going bad and then ask if I wanted to sell it? Fast forward I had taken it to another shop and the problem was the fuel pump, he also showed me a hose they didnt put back on and 2 bolts missing... If you still decide to go after this just remember youve been warned

Ra
Review №52

They fixed my truck for a good price

n
Review №53

This is the best repair shop Ive ever been to...Sam is the best mechanic & he is honest. You dont find that very often...He worked with me & helped me fix my car♡I feel very blessed & grateful♡♡GREAT SERVICE♡♡

Ay
Review №54

Always quick and affordable!!

na
Review №55

This shady business took my mother for $900 claiming they did an extensive brake replacement job on her Econoline 150 van. After leaving this crap hole my mother couldnt stop her vehicle unless she stood up on the brake pedal. After taking the vehicle back the shady owner told her she needed a master cylinder because hers was bad, NOT THE CASE AT ALL. after seeking a 2nd opinion it was revealed that the owner of this shady business didnt even change the rear brakes or drums and the master cylinder was in fine working order. In my opinion youd have more success wrenching on your own vehicle. AVOID THIS CRAP HOLE LIKE THE PLAGUE, IF YOU KNOW WHATS GOOD FOR YOU!

Te
Review №56

There prices are right and the work is outstanding..

wy
Review №57

The owner is not professional. I called back about issues with the work that was done and he didnt want to fix it. This business does not do good work and I will not allow any one I know to go there. As a result of the work done to my vehicle I know have to have more work done. Ive never had a problem with my vehicle until this business touched my vehicle.

ro
Review №58

Battery charge is too expensive $20 is too much for 30 minutes with a battery charge I think this is store overcharge me but thats OK I paid it go that nudity listen up Bob Steele

ga
Review №59

The manager Sam did stand by his work I had a motor replace return to him for repairs problem solved thank you again Sam

Cl
Review №60

Took my truck here after taking it to several other repair centers and they all were trying to over charge me and told me I needed work I didnt need . I took it to Riviera auto service and they did good work and at a good price . They were very honest and professional . I recommend them 10 times out of 10 !!!!

ma
Review №61

One of the workers was SUPER HOT he had a cigarette on his ear and he look like a boy from the book The Outsiders YASSS

Ma
Review №62

Is it okay to shop there the groceries

Va
Review №63

Well taken care of.

Ag
Review №64

Very informative about everything going on with the vehicle they are working on gives you lovely prices great services

Jo
Review №65

They charge a fair price and do good work, but their timeliness is their failing. As long as you are able to wait a few days for a vehicle to be finished, this is the spot to go.

De
Review №66

Great prices great customer service my new go to repair shop

be
Review №67

Reasonable prices and they tell you exactly whats wrong with your car

Ta
Review №68

Good shop & great friendly service they will give you good prices & great service ask for sam

Ro
Review №69

Great service!

Sm
Review №70

Fast service.

mo
Review №71

Professional mechanic shop they did good job working in my car, charge me reasonable price, manager very nice person.

To
Review №72

Great guys and fast friendly helpful

Om
Review №73

They do good work 👍

Yo
Review №74

Amazing place great service and great prices

Ma
Review №75

Quick service.

Ma
Review №76

Affordable car repair

Al
Review №77

Great prices and srevice i recommend them!

Da
Review №78

Good at fixing cars..... with reasonable pricing!!!

do
Review №79

Great

La
Review №80

Good place to work on your Vehicle

Da
Review №81

They were cool,

Ba
Review №82

Great service

TA
Review №83

To slow

De
Review №84

Ok place husband takes our car there often

Mr
Review №85

Pretty friendly/professional.

Mi
Review №86

Good honest work

De
Review №87

Friendly and helpful staff

Ma
Review №88

Cool place

Cr
Review №89

Quick service!

Ma
Review №90

Great service

Mi
Review №91

Outstanding service

Sh
Review №92

So so

Sa
Review №93

A+ shop

op
Review №94

Shady

Ro
Review №95

Replao

Information
31 Photos
95 Comments
4.3 Rating
  • Address:9939 E Jefferson Ave, Detroit, MI 48214, United States
  • Phone:+1 313-331-4666
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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