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Detroit Tire & Auto Service
14595 Livernois, Detroit, MI 48238, United States
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Detroit Tire & Auto Service
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Ah
Review №1

I wish I was able to give this place 0 stars… I wish I would have read the reviews before my husband took our truck in. Not sure why they decided, not only to make the issue much worse but also use different color wires to confuse the next mechanic. Over $1400 spent for what?? So we can jump the truck every time we have try to go somewhere? If you value your money please do not take your vehicle to this place. There are honest mechanics out there.

To
Review №2

They told me my frame was crack and would fix it for $7500. I took it to another shop they said my frame is not cracked. Theyre a total rip off

Am
Review №3

Got all my suspension fixed. They offer finance for repairs. Same day service. Very Good People!

Da
Review №4

An excellent place to get your car cared for

Bo
Review №5

Terrible shop none of the work was done correctly my car is running terrible after I spent 4000 I still have all the same problems on my Impala horrible shop do not go to DETROIT TIRE AND AUTO SERVICE!!!!!And now when I called they said theyre Under New Management and dont want to cover my warranty have my car for over two months

ho
Review №6

Professional service no scammers. New people offering good service!

Da
Review №7

Got help with financing did all my car repairs here. Great people.

Ri
Review №8

Had to wait longer than told. Missed appt. Necause of it. Keap ordering the wrong parts. Was not jappy about that ! At all !

Oc
Review №9

Although it took a while the team at this establishment went over and beyond to make sure I have a safe car to drive thank you

Gi
Review №10

Love the service Never have any issues And they always make sure to break it down for me when explaining what work needs to be done and why The only auto shop I have ever been to that doesnt make me feel like Im being ripped off All the employees are nice and friendly and they never forget a face

Nu
Review №11

Fixed my car. Havent had any problems since.

I
Review №12

My tire sensor said my pressure is low after I filled it up. So I thought I had a leak. I brought into them full expecting to pay for a patch, plug, or possibly even a new tire. They could have said I needed one of the above, but they were honest. They took their time to test the tire and told me the sensor was just bad, the tire had no leaks, and they didn’t charge me. I really appreciate them.

Re
Review №13

No stars Was stuck and stranded and they tried to rip me off 90$ for a used tire!!! BS

to
Review №14

Ran over a nail yesterday on my way taking my son some where, by the time I got here my tire was completely without air. They replaced it with a reasonable priced tire. Been coming here since May of this year with major car repairs and havent had any problems with my car afterwards. Lets you know what needs to be done before agreeing to starting the job. Good hospitality and service so far, keep it up and Ill surely keep coming back

ma
Review №15

If I could rate this 0 I would. Do NOT take your vehicle here, there workers steals from the car and the manager lied and does nothing about it. I came back to get some items out my vehicle to find my things scatter through misplaced and a door knob lock set I spent my money on gone. Place is full of stealers.

Da
Review №16

TERRIBLE SERVICE YOU MUST CHECK BEHIND THIER WORK THEY WILL CHARGE YOU FOR A COMPLETED JOB & THE WORK HASNT BEEN COMPLETED..

Do
Review №17

I took my car there faithfully for two years. Last October I took my car there for a $1200 job. Not even 6 months later I was having the exact same issue they supposedly fixed back in October. My car sat in their parking lost for almost two months without being fixed. Poor communication & too many broken promises of when my car would be fixed later I finally took my car to professionals & they diagnosed it with the issue I’d already paid $1200 to be fixed only to find out back in October I was charged for brand parts by this shop only to have used parts placed on my car & it went bad in less than 6 months. I will no longer do business here nor would I recommend it for anyone else.

Af
Review №18

The mechanics here were very helpful, kind and experienced. They had my vehicle tire changed, mounted and back on the road in no time flat! Thanks guys!!

Jo
Review №19

Came in to get a new tire. Was put on a loan program. They said it would take a few hours to get to my car. When I came back they did $1600 worth of work I did not okay. They are scamming people. Everyone is saying the same thing. Do not go to this business. Do not work with Barry.

Ro
Review №20

My wife and I spent 2300 for front and rear suspension repair. Our car is more dangerous to drive now than it was before we brought it there. Plus they promised to have it done at a certain time which turned into two extra days. Don’t take your vehicle there!

Fe
Review №21

Opened an account in my name without my permission. called to have it cancelled and they opened it again. This place is horrible unprofessional and rude. I will be filing suit against them. I would not recommend this place if they work for free. Oh did I mentioned I never had my vehicle serviced there.

Da
Review №22

Very reliable shop..I appreciate Ali and the manger Kamal very nice guys and they work with you...

Ki
Review №23

Love these guys

Li
Review №24

The manager is EXTREMELY rude. Yelled at my multiple time as well as insulted my intelligence by calling me a liar and telling me different things on the phone but when we talk again it’s a complete different story. I feel completely disrespected and felt i had to raise my voice in order to defend myself and be hear! My feelings are hurt and i feel humiliated. I appreciate the job they did to my car but the experience is the WORST I’ve ever been through! I wouldn’t recommend anyone coming to this shop unless you wanna feel belittled and be scorned. I am a college graduate with a degree in Business i also happen to own a business myself NEVER AND I MEAN EVER!!!! I would not recommend this business and i will also be contacting the BBB.

Li
Review №25

I wish I could give no stars! I was charged $1200 for work that I didn’t need and it was financed. I then was told that I needed a transmission and they wanted to give me a $500 discount but I still had to pay $1500. $3700 when all I needed was a transmission! This place is a joke don’t waste your time!

Ro
Review №26

Work seems to be completed at a reasonable price BUT they mostly take several days more to complete it than they initially suggest.When calling they do not answer or say hold a minute and never pick up the call.I had a timing belt problem and as the motor had 230,000 miles, they suggested they replace it with a second hand motor with 30,000. This took a week longer than expected - I had to send it back as it sounded like an old bomb when I first picked it up.Im still trying to get some sort of paperwork off them for the replacement motor. At this stage I have little faith they did actually change the motor - Ive be trying for a month to get this paperwork off them and still trying...

Ta
Review №27

They had me waiting for 2hrs to tell me what was wrong with my car! First & last time going there. Poor service

De
Review №28

Got my engine and transmission done was a great place to get your car fix when KC was here now this mike guy he is a piece of work came in to day at 1:52 PM for my oil change that they have to do after the 30days I just now got done its 4:50pm. People have came in after me and he got them out so I ask where is my car i am just getting a oil change he till me its only one guy that does the oil change but the man he was talking about he was just walking around and he was also suppose to charge my AC because they didnt do it when they did my engine he dont tell me that he did not do it after I go back in he says no he didnt do it he have to get someone out to look at his machine then tell me it was something wrong with my car after he tells me its his machine come on now will not be back to this place have been here so many times before now I have to fine me another shop to go to

Om
Review №29

Came in for a wheel alignment and was told I need $2400 worth of work and took it to Unique Auto and i did not need all the work they said. I was getting scam by Detroit Tire on a 2017 with less the 25,000 miles on my car. I am so happy i went some where else.

ja
Review №30

The worst there scammers an liars

sa
Review №31

I purchased 4 new tires and 4 refurbished rims. Not even a week ago. I hear something rattling in my tire. When they put my new rims on one of them they didnt put the sensor band instead they black taped the sensor on tire which has caused me to buy a new band and the sensor because the sensor got messed up from rolling around loose inside tire. And didnt balance my tires. I am filing a complaint with BBB and the State about this matter. Rosemary McIntosh

Da
Review №32

I took my 2010 Nissan Sentra there due to a flyer in my mail box. I needed my engine replaced. Jay helped me with everything. They work hard to maintain a good reputation. They did a good job on the repair. I am satisfied. And will recommend to others they treated me fair and did a good job on my Nissan.

Ro
Review №33

Detroit Auto and Tire saved me and my friends life. I hit a pothole and busted my tire at 8am and they fixed it with NO problem or no hassle at all. Very friendly and professional. I definitely reccommend this tire shop to anybody. Prices was also very affordable.

mi
Review №34

Their prices were much higher than the average cost of repairs at least $150 more

Ai
Review №35

Detroit Auto and Tire saved my life. I hit a pothole and busted my tire at 8am and they fixed it with NO problem or no hassle at all. Very friendly and professional. I definitely reccommend this tire shop to anybody. Prices was also very affordable.

An
Review №36

I went in for an oil change and to add power steering fluid. They told me I needed 2400.00 worth of work I left a 1200.00 deposit down and went home my vehicle did seem as bad as they made it out to be so I called and cancelled the service and was told my money would be back in my account in 2 days this was 4/13/20. and here we are today no money returned to my accout a whole lot of run around. and to top it all off they wont connect me to the owner of this place so frustrated I dont know if I should contact Fox 2 the news or the police. Oh what he told me the police wouldnt do anthing because it is a civil matter.

Vi
Review №37

Very helpful, quick, and really reasonable prices. I definitely recommend these guys!

La
Review №38

Came in was told by another shop I needed a transmission barry saved me and fixed my old one for free

Ri
Review №39

They pretty reasonable when come to knew in used tires be dam near knew..I came in got my front tires. Now Im back for my back tires. They very good.In they are nice. In very professional

Tr
Review №40

Price inflation... this store claim to be Firestone but lack the real prices The Original Firestone charge. Make sure you do some price comparison before you visit this store. I visited this store while visiting my mom in the neighborhood. I needed a tire plugged and put back on. This store although in the city charge $5-6 bucks more than the suburbs. Robbing the older folk that live in the area who are not computer savvy. I asked why his prices were higher than other Firestone stores and he blatantly told me he has to eat too. Manager was very arrogant and rude. It would pay and save to visit the real Firestone store,ijs

La
Review №41

This place was awesome !! It’s hard to find a full service auto shop being a woman, and they are very reasonable matter of fact they are better than great !! Joe was great and very helpful. I thank him so much for helping me out. Very knowledgeable about my 2009 Lincoln MKS. I’m glad they are here in the city. I’m glad I found them. Thanks you guys.

Ma
Review №42

I think it was so wrong of them to charge me over $2,00 for work on my truck to find out my rear frame was broken and my truck is no good they knew/saw that but still did the work knowing my truck was no good wish i could sue them.

La
Review №43

Went in to get a tire patched on a rainy day and they stole one of my tires and replaced it with a beat up tire! Also changed out my center caps. Oh, don’t think it’s over. I have top cops on my side! I’ll be back! Oh and they told me I need $500 worth of other work! I don’t think so!! Got another opinion and they said it doesn’t cost that much!

Sh
Review №44

Great service center and workmanship. They get the job done. Kamal is an excellent team leader and doing a great job with his shop!☺

Jo
Review №45

Good fair people

La
Review №46

First I would like to start off by saying Kamal is a TRUE LIFESAVER! My charger overheated on Wednesday on my way to work, and with very little to no money due to my daughters birthday being the following Friday. Kamal referred me to a financial program that allowed me to only have to pay $40 to repair my car, and the rest comes out of my checking account! I was so amazed and thankful, they provided towing at NO CHARGE and I never even had to go there until after all my repairs were completed, which was all done THE SAME DAY ! .. These guys and SUE are so kind, professional and fast! . Definitely a go no need to second guess. Thanks again guys!

HA
Review №47

Brought my vehicle here after a recommendation from a friend, best choice I ever made. Quick and Professional service!

Qa
Review №48

I dropped in looking for a new set of tires before winter, and was not only pleased with the selection, but also the customer service. I felt at home and like my car was safe. Not a bad shop and I will definitely return

al
Review №49

Very helpful, offered some great discounts I couldnt find elsewhere. Tamsh went out of his way in customer service. Hidden gem of hamtramck.

Er
Review №50

I have been waiting on there told truck all day. I really understand that its bad today but Joe could have inform me that its going to be a waited a very long waited. I call this man like every hour and half then he say to me its along waited it 2pm now I started @10am. Which he could have said in the beginning like this morning. My car is a mile from the place damn. When I got my car up there Joe apologize and My car is running excellent so with that being said I satisfied 100 precent.

Jo
Review №51

Great service they fixed my car and it was back rolling the same day definitely going back for my auto mechanic needs

An
Review №52

I recently had repairs done to my 95 BMW 318ti. I was informed that my rack and pinion needed replacement because of difficult steering. They replaced my rack and pinion. Then my lines/hoses sprung a leak because they were bad before the replacement. Now I might not be a mechanic I believe I should have been informed of the bad lines/hoses before the replacement. The new rack and pinion now has to much pressure for the lines and hoses. You dont change brake pads while the rotors are warped you inform the customer(s) of such a problem beforehand. So now I have a much larger issue than before. Possible rack and pinion failure on the replacement. They claim since this happened they would only charge me for the parts. If I was told beforehand I would have waited until another day. I believe wholeheartedly that they just want my 500 plus dollars lines and hoses etc should be inspected before any repairs barring further damage losses and complications ... now Im up the creek without a paddle. Now they want 250 more.

Ma
Review №53

This place is terrible and owned by the same people who owns livernois Goodyear! Mark has been getting over on people for years. They tell you that each establishment is owned by someone different but all they do is switch the name into somebody elses name thats either related to them or that they are close to. I would not recommend visiting this establishment nor livernois Goodyear EVER!

Bi
Review №54

Best service in town.. Got me in and out even when they were extremely busy the lot was so full there was no where to park . they helped me in my time of need wen i hit a pothole and blew my tire i was late for work . Kamal is the guy to see for anything u need im going to return this weekend for all the recommended safety issues with my car .

De
Review №55

Man when I say wasn’t played. They got my car running like it’s new quick fair price and a Guarantee job well done most definitely will recommend to others when I say they do everything even for the black brothers in the back so I know my shxt being fix off top that’s a shop you want to go there very friendly and respectful

Ev
Review №56

I wish I would’ve went somewhere else Barry just out right lied I had the work financed he said it would be one thing it’s not it’s more than what he said and I still have the same damn problem it’s a big rip off

Ro
Review №57

Good customer service

ni
Review №58

They wont pick up the phone or have a message to say if they are open or not....

lu
Review №59

Very nice people and very helpful and reasonable I will be coming here again

bi
Review №60

I have been living in this area since birth. been here in the past starting from my first truck til now. better service now and great manament from kamal and his assistants.

Wa
Review №61

Excellent Service. Kamal was a great help for a cheap price

Ms
Review №62

Everyone is very kind. I just purchased 4 brand new tires. My Ford Fusion was kept over night so a wheel alignment could be done . Thanks so much for your help.

Tu
Review №63

This place is great!! They know how to treat their customers. Everytime we go they have speedy service. Thanks!

Da
Review №64

The shop is horrible, I had brand new tires put on my vehicle back in December of 2018, and the front tires are bald now.I took my vehicle to their shop yesterday and was told that my front end was bad. They said nothing about it being bad when I had the tires replaced. The owner told me that the tires were not under warrantyI took my vehicle to another shop today and was informed that the k frame needed to be replaced along with other front end items. I was also informed that the tires should not have been replaced before the front end work was done, because the k frame was rusted out.They were not concerned about my safety, the owner and manager is all about MONEY. I strongly advised everyone that I know not to do business with Detroit Tire because they are a rip off, and have no integrity!

co
Review №65

Awesome job even gave me a batman paint job for my b day. Very nice people

Gh
Review №66

Great prices, didnt take too long to get work done. Didnt try to sell every repair that would increase my price.

Ro
Review №67

The manager of this site, mr. Kamal appears very customer service friendly, and knowledgeable of services requirements to complete a task !.However he do have a blindside ie indicated by damage to the top of vehicle. As part of his commitment to complete the process in order that was not done.The whole top is busted.my car was drop off on 8/9/2019 pick up 08/30/2019. I went 3 blocks 2 get the car wash,thats when i discover the damage to the top.I then return 2 firestone service shop.Mr.kamal was with other customers so i waited.while waiting i notice a number of male men bunching up near me it was around 8 to 9 of them. Mr. Kamal came out i showed him the damage to the top of the vehicle, . HIS responded it was like that when it came in.,I was very low profile. Mr.Kama stated he would review the video. So i tooked the car home,on the way i head bumping coming form under the hood.looked under hood saw radiator rocking back an forward. Took it back that Tuesday, because Monday was a holiday. Mr. Kamal looked an said bring it back the next day.then one of the people form that group on the 30 th indicating it was like that when u bought it in.This is trouble an is a person to stay a way form.I pay my note on time,an always will.But i have yet to enjoy my car.Another thing look like they put the motor on the seats in the car oil is all over them an canot be remove it raining inside the car. So much happen,windshield crack.So much has happened to car.I required the warranty agent to come an review this was told it between me an the repair shop.I then contact Credit Acceptance a nice lady answered the phone listing to my concern again informing, it between u an service shop..So sit back, looking at my little car.made up in ny mind, ie I AM GOING TO STAY IN GOOD STANDARD WITH CREDIT ACCEPTANCE.ALSO THE CAR REMIND ME OF SELF .We been though a few things but (ie )still roling.I will pay my bill, if any concern agency like too come out an take pictures, please do.I DONT KNOW IF THIS WAS DONE BECAUSE OF AGE OR RACE, U MUST COME C THIS.

Sa
Review №68

I’d give this repair facility 10 stars if I could. Kal helped me get back on the road in no time. My car needed a lot of work which I knew I’ve owned it for 6 years and never did any major repairs. I couldn’t afford all these repairs but Kal got me financed with my horrible credit history with only $40 down.Kal is the guy to see honest, explained everything to me showed me all my old parts.. Thank you Kal and the team at Detroit Tire

br
Review №69

BUYER BEWARE all services done at this place will have you COMING BACK AND SPENDING MORE MONEY! They do not respect their customers especially for them to be in a black neighborhood and have ONLY BLACK Patriots! DO NOT I REPEAT DO NOT get your tires or cars fixed at this place you can go elsewhere go to an authorized Firestone, Goodyear, Belle Tire Dealer do not go to these people YOUR BUSINESS!!!!!!!!!!!!!!!!!!!!!! Also you can check out their Facebook where I left pictures of their work and a video

Ca
Review №70

These guys were great. They put my sons car on the scope to see for sure what was wrong. They did not charge my son to do that.

Go
Review №71

Awesome job and pretty quick, love it. keep it up guys!

Ke
Review №72

Took care of me. Very reasonable. Worked fast. And is a Firestone dealer so you can use your Firestone/Bridgestone credit or apply for one while youre there.

Ar
Review №73

Kamal really worked hard for me, feel elated about work done

An
Review №74

Awful lied about inventory drove all the way there and didnt have tire

Va
Review №75

Fixed my slow leaking tire. But 4 days later it was flat again. Upon returning guy behind the counter told me no warranty on tire repairs I must pay again to patch the same hole. Don’t waste your time at this place‼️‼️

Ke
Review №76

Had three things taken care of wire harness pcm left and right struts rear brakes team was quick and proffessional

Da
Review №77

Been here a couple of times not the fastest but honest fair prices.

Ki
Review №78

The store is great! They also have great customer service!

Da
Review №79

Shop prices good customer service

Br
Review №80

Salesman was pleasant and efficient. I was in and out quicker than expected.

Yo
Review №81

Best place to Vista mechanic best service best price they have Finance to

El
Review №82

A great place togo.low price.and financing is available.

St
Review №83

KC is the best. if u need anything done ask him. WE LOVE HIM!!!!!!!

De
Review №84

The service and repairs were fine, but the financing for the work is garbage in my opinion. Never again/not here.

Am
Review №85

They are too slow at getting your car serviced! Will go to another shop!

Sa
Review №86

The have the best service qnd low prices on tires and other auto repairs.

Ca
Review №87

There was a problem with their work. Took my vehicle in for one thing, came out with another problem, which I believe was their fault. I will be checking to find out.

Os
Review №88

Horrible experience guy broke my sway bar and didnt replace it. Mike guy is RIP off and this was after I payed 470 for brakes and rotors.

Di
Review №89

Gave me a courtesy repair, will definitely be back

An
Review №90

Too slow

ji
Review №91

Good place to go to for small repairs

Ti
Review №92

I went in for one thing and ended up paying for a whole lot of problems that occurred after they had my car SCAM thats all there doing

Gi
Review №93

Awesome and understandable and flexible w prices

ne
Review №94

They is the worse, I brought my car back three times, so much money, they left my car on the street and somebody broke in it.. I will never go back to them👎🏾👎🏾

ma
Review №95

Best place for business

yv
Review №96

They cheated me out of $13.00.00 after they damaged my vehicle

Au
Review №97

Used tires too expensive I spent $70

Le
Review №98

When asking about the break down of charges was totally disrespected according to the desk mechanic we (black ppl) always looking for something for free and this after my credit card was charged $1449 of the $1780 they charged to replace the engine not only did my car quit 4 days later they wanted to charge for a tune up damn i thought spark plugs where apart of a tune up shiesters

Be
Review №99

Excellent and fast service!

Ca
Review №100

Not very good service I went for a lineup never got it paid for it all we was asked to come back completed refuse to go back

Information
13 Photos
100 Comments
3.7 Rating
  • Address:14595 Livernois, Detroit, MI 48238, United States
  • Phone:+1 313-861-5500
Categories
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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