I am from out of state & was in Des Moines due to my grandfather being in the hospital. The night before he was going to be transferred back home, I got a screw in my tire & I was my grandmothers ride home. I picked this business due to the hundreds of amazing reviews & they exceeded my expectations. Not only did they have my tire fixed 40 minutes earlier than their expected time frame, when I went to pay, they said dont worry about it & they hoped my grandfather continued to get better!!!! I & my family will be recommending this business to everyone we know in that area!

Had a flat, was able to get new tires the same day. Fair prices and good service

I brought my 2011 CHEV Avalanche in for a check over prior to taking some buddies on a Golf/Fishing trip up in the North country. Just wanted to be sure everything OK as this vehicle has pretty much been in storage for the past few years.Jeff @ Hubbell location did a nice job keeping me informed of progress andrecommended service. We all had a great trip and my Avalanche was flawless.

Was able to drop off my vehicle and grab a bite of lunch and return when they said it would be ready and it was. Drove to Minneapolis the next day, no issues. Great service.

I was driving from NJ to KS and came out in the morning to a low pressure warning. I took it to Hilltop at 10:15am and explained my situation. The gentleman took the car right in, took off the tire, showed me the problem and got me fixed up and back on the road by noon. I could not have been happier with the service, the communication, the professionalism. He was great to deal with start to finish and kept our trip on schedule. Thanks again!

I can’t say enough good things about Hilltop Tire Service. My wife, Barbara, our Springer Spaniel Bella and I were traveling west across Iowa on Interstate 80 on our way to Colorado. The tire pressure on our right rear tire was a little low and I discovered we had picked up a nail. I needed help before we got to the middle of nowhere in Nebraska and then the mountains of Colorado. I searched the internet and called Hilltop based on reviews and location. They could not have been nicer, more professional or accommodating. They worked us in, made us comfortable in their waiting area, removed the nail and patched the tire and had us back on the road within an hour. They were simply the best. Thank you Hilltop for rescuing us and saving our trip. Erling Larson

I dealt with Loren at the downtown location. From beginning to end it was a very great experience. Not only I got a great price on the four tires I purchased, but it was done on time as promised! Loren is a very pleasant person to deal with, he listens, very professional and made sure I was satisfied with the purchase! I will definitely do business at this place again!!

These guys are the best in town! Great service, great prices and very honest!

That are always extremely nice. Always very honest and tells me exactly what needs done and what doesn’t need done!! Would definitely recommend going there.

They j.g and what we needed and got us out quick.

Used hilltop tire twice. One when I jacked up my steering hitting a culvert. They were honest and did a great job getting it back to normal. The other was just an oil chance and no complaints there. Will definitely go back again. Convenient for folks living downtown.

First time taking my car here about a month ago and I was, and still am, very pleased with the work they did! I was pretty certain my previous mechanic wasn’t taking good care of my car but the guys at Hilltop definitely exceeded expectations... they not only changed my oil & tires, but caught several issues I had been having for a while that the previous mechanic either ignored or couldn’t figure out. I appreciate the fact that they send you a detailed report of all the work they do... everything they check, what requires immediate attention, what things can wait but will need to be done soon, etc. They sent me text/emails while my car was there to keep me updated, which was also much appreciated. Their prices are decent too, I ended up spending less than I thought I would for everything I had done and that’s always a plus! When I picked my car up from the shop, I could tell as soon as I pulled out of the parking lot how much of a difference they made...my car drove so much smoother, no more issues at all, and I felt much safer! It’s been a month and it’s still driving great! I will definitely be taking my car back to Hilltop for all future services Thanks again y’all!

Just honest competent service without all of the chain rip-off but our policy is... or other high pressure sales tactics to take more money than they should providing services you dont need. This is the kind of place grandpa got his tires done.

Hilltop has been a great professional service for our fleet services. Very accommodating, efficient and the staff is great. Highly recommend!!

Straight up answers with a no nonsense approach to vehicle repair. Fair prices and incredible service

Honest, trustworthy, reliable service. Would recommend to anyone.

Great service! Im from out of the area & had a completely flat tire. They brought over an air bubble within 10 minutes of calling & I was able to get it to their shop. They fixed it & didnt charge me! I will pay it forward!Thank you Hilltop Tire Service!

Really great service! I appreciate how quickly they can get me in. They are so helpful and I have confidence in their work.

I’ve never had a poor experience here. The staff are amazing, and really help you understand any issues with your car in non-mechanical terms. They are also super fast. I cannot recommend them enough!

I found my new place to get all of my car service needs. I was in and out in minutes and dropped off my car for an oil change. If youre looking for a shop, go to Hilltop Tire Service!

Ive gotten amazing and quick service on all my visits here. Jason and Loren have been very knowledgeable and helpful.

They did a great job on my brakes and got them replaced much faster than I expected

I’m from out of town, I took my mother to the hospital and heard my tire had a hole in it. I drove to the shop and explained my situation. They got me right in and on my way. Can’t express enough how nice it was not having to worry about my car and back to the situation with my mother. I highly recommend this establishment!

While they did complete the oil change they attempted to charge me $220 for an oil change on a 2017 F250. This oil change cost $120 at any dealership. They knocked it down to $180 after I questioned the high price.

Hilltop diagnosed the problem with our vehicle quickly, called to confirm the cost and our car was ready the same day. They also called the next week to ensure our car was running without any issues. Very pleased with their service and will use Hilltop again!

Honest and dont rush doing anything and family owned

Had an amazing experience after I returned from my vacation to find my Prius completely dead with a dead battery. Jason actually had to climb into my hatchback to access it and open the hatchback to open it. Got it done (along with an oil change and some other things I needed) within a business day because I needed my vehicle for a trip. Absolutely recommend!

Quick but always thorough services and check ups. Knowledgeable and always take the time to explain different services as well as costs. Never pushy though!

Great service and good prices

I am always skeptical of auto repair shops, but the guys at the Walnut Street location make me feel comfortable and are never pushy. They are always honest with me and dont try to oversell me. Ive had tires and brakes changed, as well as oil changes (motor and transmission). Never any issues.Have not used other Hilltop locations.

The staff is always friendly and honest. They have never oversold me anything, and have even suggested that I could wait on some services until later or that I would be just as happy with a lower cost product. It is refreshing to find a place that still has the customer and customer service as their main focus, and are not out to just making a quick buck.

Had a flat on the side of the road, called them and they had us all fixed and moving again with-in 30 minutes. Great priced, great service, and in great time!

Superb service! All staff I came across was very friendly and very informative. They seem very honest, talked me into just doing a tire repair over buying a brand new tire to get me through the holiday season. Will be back in the spring for 4 new tires that even after searching around town they still beat the competition by a long shot. They got a customer for life, thanks again Jason!

I have visited a couple times for my car’s tires as well as battery. They are always quick, polite, and fair priced. Definitely would recommend this downtown location to anyone!

Love having these guys downtown. They do great work, fix what needs fixed, and dont hard sell you things you dont need. Jason did a great job explaining what I needed, and got me in and out very fast. Thanks.

Ive been a customer of Hilltop Tire for years. Its a great thing when a female can trust an auto service to be fair and honest. I will always be a Hilltop customer.

Bought four new tires for an older sports car. They ordered the tires and they arrived the next day. Had them installed immediately. Cheapest set of tires we have ever bought for our car we have owned since 1994. Knowledgeable staff.

Prompt, efficient service. Nice staff

Loren, Jason and the crew have helped us keep our fleet on the road and safe for our guys. They are able to work us in when we have an emergency situation and always have us back on the road in a timely manner. We also love the fact that they are close enough to our shop that we can drop our vehicles off and walk back to our shop. Great to have them in the neighborhood.

Nice folks, great hours for people who work downtown and are early birds. Sent my youngest sons girlfriend to them and they took care of her very professionally as well. The true test of a tire place isnt whether they pull the wool over the eyes of a 50 plus year old man who knows the ropes on tires, its how they treat a twenty year old girl who could be told nearly anything and not know they where taking advantage of them. These guys passed the test with flying colors.

Great service. Very friendly.

I have only had good experiences with Hilltop at this location since they moved in. Staff are courteous and helpful. They are my regular go-to for tires AND oil changes.

Great people to work with! We had a set of tires put on our Jeep Wrangler, it has never handled this well, and it has a real rugged look now. I had all 5 tires replaced, the Jeep was ready in a little over an hour. Thanks for the great service and advice when selecting the tires. Im a customer for life.

These guys are great! We had to stop here on our trip out west. They got us in and out and back on the road again in no time! No appointment needed!! Would definitely recommend - never had service like this! From a HAPPY NEW YORKER!

Thank God family/locally owned companies are still thriving in des moines. Prices are always competitive. Owner offers to drive me to office or house when i service vehicles. Once had a flat and owner drove me air tank so i didnt need towed. I always recommend to friends and family with the highest confidence.

Friendly, fast and fair prices

Helpful and friendly staff that were able to help me through a complicated set of tire problems.

Wouldnt you know it -- the reason I did not leave a 1 before is the same reason Ive come back to change my review: the customer service is phenomenal at this location.My battery died down the street yesterday, when it was -11 outside, and Jason helped me out free-of-charge. I will be returning to Hilltop for my services.---Im leaving a 2 - and not a 1 - because the guys that work here are good people, and I appreciate their attitudes toward customers.With that being said - today was a very disappointing experience. I dropped my car off around 10:45 -- and was told it would get worked on by around 3 oclock. I offered to come back at that time -- that way I would have my car for part of the day. They insisted on me leaving it there. Ok, thats fine, but give me a call with any updates.6 hours later, and I call (luckily) before they close up. Come to find out, they didnt get to it, and I sat around all day without being notified at any time that this would be the case. I understand you have one technician this week -- but you have to be able to communicate with the customer/reasonably forecast how much youll be able to get to in a day. If you werent able to predict that at 10:45 -- you likely would have known it by at least 4 oclock (an hour before closing) that it wasnt going to happen today.If I hadnt of called - I likely wouldnt have heard back before closing. You have to be more considerate of peoples time/with their lone mode of transportation. Id pay more to be kept in the loop -- and, if were being honest, thats whats expected out of this particular shop. Its not cheap, thats for sure. I came back because I appreciate the professional, considerate environment.Today, I was greatly let down - and that will be the last time I give Hilltop my business. A lost day off, on my end -- and a lost, repeat customer, on theirs.

They repaired the flat on the front passenger side of my car in a timely manner...BUT...they put my directional tire back on the rim backwards. After around 100 miles, my car started to get a vibration and pull to the right. After another 75 miles, it was almost impossible to drive it. We checked out the tire they had repaired. It was ate completely up on the inside. For safetys sake, we checked the other tires. The rear passenger tire had busted belts in it. This could have caused serious harm to the people in my car and to the car itself. I had to replace 2 tires over this mistake. Needless to say...Im not impressed.

Great place! Staff there are incredibly friendly.

I would give them 6 stars if possible! Jason really saved my day, My the battery in my car went dead, I called Hilltop and spoke with Jason. He came down to the parking garage and jumped off my car. I followed him to the shop and they not only checked the charging system, they replaced the battery with an AC Delco model that I had requested. I was in and out in 1 hour. That is service that is unheard of today! Thank you Hilltop Service.

I had a great experience at Hilltop Tire Great staff great work and I love our new tires. I recommend Hilltop tires to anybody.

A smigin higher than competitors but service and customer service are top notch. Honest and trustworthy business makes them my go to.

Very good service. Prices are competitive

Job well done...est. timeline, to short, but acceptable, thanks for the help.

Jason and the staff at Hilltop Tire Service went above and beyond in helping me, a first time customer, quickly resolve a car problem. Im glad a friend recommended this place to me. I will be a returning customer.

A little pricey but they do good work and take care of the customer

They take good care of subaru

Always honest and up front, I never feel like Im being lead on or ripped off. The only place I go for any car stuff

Great service Jason is wonderful did some work on my car very knowledgeable Staff

Always had good service at Hilltop. Glad they have more locations to choose from now.

Great place to get your car functioning

Always get my oil changed here.

Wonderful people

Said they fixed overheating problem. engine overheated and seized afterwards antifreeze looked like mud when checked

Perfect

I dont trust these guys. Constantly had problems when I took my car there, stopped taking my car there and had no issues.

Took my car in for a wheel alignment and tire rotation. I was told it would take 3 hours, 5 hours later I went to check on my vehicle it was still on the lift. Jason took me in back and told me I need to replace 14 steering components to do a wheel alignment. I thought that was weird so i went to a second mechanic for the wheel alignment and they told me I needed to replace 2 steering components funny thing is that only 1 of the 2 steering components was not on their estimate. The sad thing is that elderly people go this shop and most dont think about getting a second opinion I am glad I did.

Got me in and out for a fair price.

Great & trustworthy. Very friendly!

Very good service and fast

Great service and staff.

Best Tire/Service Center in Des Moines!!

Honest. Fast. Knowledgeable.

I trust them!