user
Polonez Automotive
22201 Marine View Dr S, Des Moines, WA 98198, United States
Appearance
Polonez Automotive
Comments
Ti
Review β„–1

Peter is the best!. and very honest mechanics!! he knows German made cars! if you give him time, he will fix your car issues!!! I am the witness of that. I had Benz S320 I spend several hundreds dollars on it before coming to him, he fix all my car issues. The car is 1996 but it runs great now! it make the newer Benz feel shame on the highway😊 I will definitely recommend Peter for all European made cars. Thank you Peter for Making my classic car feel and look good!

Ka
Review β„–2

My family and I were going on a long road trip to Washington when the air conditioning in the car started to feel hot. I realized the AC was broken and I needed to get it fixed fast. The weather was going to be in the 100s so I knew my family wouldn’t be able to handle the heat. I decided to stop at Polonez Automotive and Wojtek replaced the AC compressor the same day I came in and he stayed after his business hours. Thank you for saving our trip Wojtek!

Ew
Review β„–3

Love these guys!! Took my car in at moments notice to do my brakes, did a beautiful job, no issues at all. Price was very reasonable pretty competitive in the market but the excellent customer service just topped it all off. Thank you! Will definitely be back.

Na
Review β„–4

Peter is very helpful, knowledgeable and honest. I can’t rave enough about this business. BMW wanted to charge me 10k for a bunch of unnecessary work on my X5 when I took my car in for a battery change. They scared me and made me believe that my car would practically not run if the work wasn’t completed. On top of that.. they blew a fuse when they were performing tests and the windows and lights died. They told me if I didn’t want the work done, I had to drive the car with windows open and no lights. This is the week of Xmas 2019, when it’s dark early and super cold. With Peters guidance, I finally got BMW to fix it so that I could drive to his shop and have him work on my car. Peter not only did a full on diagnostics work-up, he told me that a lot of what BMW wanted to do was completely unwarranted and not needed. Peter fixed my car at one third of the price. He gave me great suggestions on how to maximize good upkeep and I will forever be coming back to his shop to take care of my car. I’m beyond happy with his work and his professionalism. He has made a lifetime customer out of me!!!

Na
Review β„–5

No pressure sales. I’m still debating the repair versus scrapping it and getting a new/used car. Either way I will definitely be back for future service needs.

#
Review β„–6

Great service ! Very helpful crew.

Al
Review β„–7

Excellent place to go!! Great mechanics!! I would definitely recommend going here!! Amen!!!

Ma
Review β„–8

Very friendly guys, always take good care of me and my family when it comes to our vehicles. They are very upfront and honest, rare quality with mechanics in todays day and age. These guys will give me the here is what you need to fix now, here is what can wait, and this you dont have to worry about for a long time. I find their prices competitive to the market but you certainly save money because they are not going to charge you for something that does not require a fix.

li
Review β„–9

Weve been taking both of the cars in our household here for the last few years for regular maintenance and repairs. Peter here is amazing. Looking for a trustworthy auto repair shop is often daunting but Peter definitely put our worries at ease. Hes upfront about what needs to be done and always works with us and gives us options. I highly recommend this place!

Ti
Review β„–10

I had an emergency with my car traveling back to canada. I called this place right before closing and the owner stayed open for an hour passed closing! Super nice and reliable, told me what my problem was right away!! Would definitely recommend this shop!!! He also made sure I was okay to drive back to Canada with my car!! Probably the best service I’ve had.

Ma
Review β„–11

They are both rally nice and helpful have taken a couple cars there and they fixed the problems havent ever had an issue I have known the owner for a couple of years would definitely would come again

I
Review β„–12

The BEST SERVICE AND THE BEST PRICE $!!! Highly recommended!!!

Jo
Review β„–13

Awesome shop! I had a big expensive headache with other places trying hamfisted repairs to my BMW window mechanism. This are professionals who know what theyre doing! In less than a day my window works like new! FIVE STAR SERVICE.

Am
Review β„–14

Very knowledgeable and friendly. I weant in for radiator leak, oil change, air filter and new wipers for my BMW.

ja
Review β„–15

Good fast reasonble price, the owner is friendly and helpful.

Ma
Review β„–16

Peters team recently delivered excellent quality work by installing some accessories on my new BMW, with a remarkably quick turnaround, and at a price substantially lower than any dealership in the area. Two thumbs up!

jo
Review β„–17

Keep coming back 3x for my AC and its keep failing. Peter the owner has an attitude towards customers. Poor customer relations. No a reliable shop. Not at all.Finally I went to auto zone bought a rechargeable Ac my self and wella it worked and my AC still working great!!No STAR!

Ju
Review β„–18

Great work on both our cars, Peter doesnt push work that isnt needed. Great work at a great price! Thank you!

Te
Review β„–19

Please take this as a warning and stay far, far away from Polonez.Wed been going to them for over a year, taking in our cars for everything from brakes to oil changes and everything in between. We put a lot of money into their business and a lot of trust into both Peter and Vojtek.Within the last 6 months, we kind of started getting a feeling that something wasnt right. Sometimes wed take a car in and wait far to long to get it back. Sometimes wed get something fixed only to have to take it back again to fix the same thing. They would charge inconsistently. After replacing the brakes with them nearly 5 months ago, we took our car into another mechanic and they told us there was no way that much wear should happen on new brakes in that amount of time. We are convinced they used either cheap materials or maybe even used products.This is a safety issue and a trust issue. Despite both Peter and Vojtek seeming nice, they are a prime example of why average Joes like me cant trust the auto mechanic industry.Take your money, time, and trust elsewhere.

Da
Review β„–20

Great job. Was quick and cudious when helping to fix my girlfriends transmission

Ad
Review β„–21

Amazing service, very helpful and friendly with very reasonable prices!

Ni
Review β„–22

Great service and fast turn around time

Wo
Review β„–23

Euro repair shop that will also work on your Asian or domestic vehicle too.11 years in Des Moines.

Va
Review β„–24

First time spending $700 on brakes!! Never coming here again!

Tr
Review β„–25

Best ever..

ji
Review β„–26

Great honest Mechanics

Ja
Review β„–27

Great Service!

Information
11 Photos
27 Comments
4.3 Rating
  • Address:22201 Marine View Dr S, Des Moines, WA 98198, United States
  • Phone:+1 206-824-3024
Categories
  • Auto repair shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations