I came Monday to see if my warranty was still good from when I had my accident back in 16’. The paint on my hood was chipping off so badly. (Pictured left) I brought the car in and spoke with Kevin the Manager. Classic Collision bought Collision Concepts and I had no idea it was under a new company or company name. They decided to honor the warranty and gave me my car with a paint job and even vacuumed the car for me. I am so pleased with the work and it looks brand new. They are so pleasant and professional. Very pleased!
Finding a good Body Shop in South Florida can be difficult, Ive had some bad experiences in the past. Collision Concepts is top notch, Harry was very helpful and honest about all repairs to be done on our Audi A3. Couldnt be happier with the way the car turned out. I will recommend them to family & friends.
Kevin (a general manager) and his team were SO incredible. Went there today for a leak in my roof and they were able to help me immediately and offer a ton of knowledge and solutions, and even fixed a loose antenna right there free of charge. I’m new to the area so very thankful to have them close - highly recommend!
Our 2005 Honda Accord was repaired at ClassicCollision Delray, by Harry and his professional team. The repair was explained as it moved along and completed on time. The paint is beautiful and we are so proud of howHarry made our Honda look.We highly recommend Classic Collision Delray.
Classic collision is a very professional and caring business. They truly care about their customers and go the extra mile for them. My rental policy had expired waiting for my vehicle and Harry was amazing enough to help out with the rest.
Classic Collision Delray is an incredible auto repair shop that does impeccable work. Thank you Kevin and Sarah!
This was not a Geico preferred shop, but I went with my gut after interviewing both and glad I did. My Honda dealership sends their customers here. Harry was my guy, and cant say enough about him, from how he went through every step of the process, dealt with Geico, and his accessibility, knowledge, integrity, professionalism. Rachel is great too. They sent the 1st bumper replacement back (Geico would only pay for aftermarket), cuz there were imperfections. But it only caused a delay of 1 day. Dropped off Mon, got my baby back Fri. Couldnt believe what a perfect job they did. And my Accord is a hard to match color. Top notch honest outfit - no unneccesary add-on charges. I will recommend them to anyone I know needing bodywork. Hopefully it wont be me again. lol
My car was fixed timely and work was good
They were very upfront about the whole claims & repair process. They explained how they will repair my Honda like Honda would want, and not like the insurance company may dictate. (Even though they weren’t on my insurance company’s “preferred” list, the adjuster told me that she never ever had an issue with them, and that they did great work
They took great care of my car, and made sure I was satisfied by all means. I highly recommend this company if you want high quality, and honest service.
Impressed and Very Happy with Staff and Lot much Persons there to help. Really Loved your support. Everything Perfect. A+++
Significant lack of communication and front desk scheduling. Do not recommend.
I can not say enough about how AWESOME this body shop is!!!! Rachel is amazing!!! From the time you walk in the door to the time you pick up your car. She stays up to date with you on what’s going on with the parts, time limit and picking up. Also they have excellent people working on your car! My car came back to me fixed and Spotless! You won’t be sorry using this company. I would give them 10 stars if I could. Thank you Collision Concepts of Delray ❤️
Auto is not done.So far they have shown competency n honesty.
I’m sure anyone who is reading this review can commiserate with the awful feeling of being in an accident, needing body work, and finding someone you can trust inherently to do the work because you’ve been screwed over so many times before. Worry no more because Collision Concepts is the answer to your prayers!Harry is very knowledgeable and has a no b.s. approach.I want to specifically recognize Rachel Majewski. Rachel is upfront, honest, and delivered on her promises. She went over and above to garner my trust and I was floored. She saved me hundreds plus hours of aggravation after a recent incident. Her cut: ZERO! That type of customer service when someone goes the extra mile for you is a lost art.Hopefully I won’t be needing your services anytime soon, but if I do (and do and do and do), I’m a customer for life.Thank you.
I brought my car to Collision Concepts and they took care of all dealings with SafeCo, my car looks beautiful, and the interior was cleaned which made my day, great communication, great company.
The best body shop in south Florida. Impeccable craftsmanship and service that is far superior to their competitors. Bring your vehicle to them even if they arent on your insurance companies list of partner body shops. You wont be disappointed!
Eddie and his team were extremely professional and did a fantastic job fixing my car. They completed the job quickly and my car looks brand new! Would definitely recommend this business and will be back for future needs. Thank you Collision Concepts!!
Top notch service! Working with Eddie was an absolute pleasure! He took the time to explain the insurance collision process in great detail even though the shop was super busy. Everyone was helpful and extremely patient. They are very confident in the quality of work they do, and the results speak for themselves. Eddie showed genuine interest in the benefit of the costumer- even if he didnt capitalize. He gave very objective advice and is extremely knowledgable in his craft. I recommend this collision repair center based on their quality work, honesty and ability to make a bad situation more tolerable. Nobody wants to have to deal with collision repair, but having these guys work for you will make the process that much easier! They have the best paint specialist in the South East Region! Finished product looks BETTER than new! 5 stars! Dont even waste your time with anywhere else!
They absolutely went the extra mile - cant say enough good things about them.
Great customer service is always keep up the great work
I will recommend this body shop to my friends and family
I will recommend this body shop to my friends and family
Highest quality all around, this is the best body shop in Florida hands down!
My family and I have been bringing our vehicles to Collision Concepts for many years. It is the only body shop we would ever consider going to for our auto repairs. Eddie and the team at Collision Concepts consistently go above and beyond to provide superior customer service, quality detailed work and quick turnaround times to its customers. No matter how small or large the repair is needed, they treat their customers like family and top priority. They did a fantastic job of communicating with me and the insurance company, making the entire process so simple for me. Without fail, my cars have come out completely washed and looking better than ever when I pick them up from the shop. Collision Concepts is also extremely reasonable when it comes to cost of repairs and always provides the best service in town at the most affordable price. I would highly recommend Collision Concepts to anyone in need of auto body work. This is the place to get your car repaired!
They were very upfront about the whole claims & repair process. They explained how they will repair my Honda like Honda would want, and not like the insurance company may dictate. (Even though they weren’t on my insurance company’s “preferred” list, the adjuster told me that she never ever had an issue with them, and that they did great work
Best customer service, i really like it. they helped me in hard time. Thanks a lot !
They made my first car accident experience some what pleasant. It took the stress awAy
Collision Concepts is a great shop! Everyone made me feel warm and welcomed when i first walked in to the time I left, very helpful and honest. I took my car in for some minor body work, which turned out nice, they even went the extra mile to touch up a spot that was there prior to my accident.I was very impressed and very happy because not too many people take the time & effort to go an extra mile. Thank you. I will recommend this body shop to my friends and family
I had a fender bender with a SafeCo insured driver, it was the other drivers fault. I brought my car to Collision Concepts and they took care of all dealings with SafeCo, my car looks beautiful, and the interior was cleaned which made my day, great communication, great company.
I took my car into Collision Concepts after my accident and they were great! They made the process super easy and Harry and everyone was very helpful and friendly. When I picked up my car it looked like new!
Good people, easy to deal with, fair price.
Has my car fixed at collision concepts due to a recent accident. Every step of the way was easy and professional. Harry and the whole staff there took care of everything and even though I was there for a bad reason, a car accident they made it as pleasurable as possible. I highly recommend them.
Eddie was great in helping me in a difficult situation. Great and knowledgeable service.
I have a brand new Honda. It was hit by a drunk driver. Went to Hondas website, and found Collision Concepts of Delray. Thank God!! They were great from start to finish. The car came out great!! They helped me deal with the insurance company, and informed me when the insurance company was trying to put all aftermarket parts on a 2017 car!! I want to thank Rachel, who was very patient with me even when I kept asking so many questions, and was driving her crazy. After the repairs I went to have an oil change done, and I told them what had been repaired. They couldnt even tell. Great job guys!!
Rachel and the team at Collison Concepts made the entire process of getting my car fixed a seamless and super easy process. From working with the insurance company to calling the rental company to pick me up their customer service was extraordinary!!! I absolutely recommend them to anyone who needs body work done on their vehicle. Thanks Collison Concepts of Delray!!!!
My family and friends have been coming to Eddy for all our repairs and upgrades for years. Eddy is the man and is always good to us. Never a problem. Highly recommend. Thanks Eddy
I highly highly recommend Collision Concepts of Delray. Impressive customer service!! Communication was excellent and work was completed on time without any issues. You just dont get this level of service anymore. Dont think twice, just bring your car to them and within 5 mins of interaction you will see what I mean.
This place was so friendly, right down to the staff, they helped me threw my claim from start to Finnish.Even when the insurance company try to low ball me, they stepped in and got me paid. I was a very satisfied customer, they care here.
Great shop great people recommend highly
If youre looking for a body shop, look no further. It doesnt get any better than this. Collision concepts took all of the headache out of my insurance claim, regularly updated me, and did a phenomenal job on my truck. I even had to come out of pocket a little bit and it was worth every penny. They absolutely went the extra mile - cant say enough good things about them.
I have to mention Harry at this facility he does a great job keeps you well informed hes definitely a people person
1. Hopefully I won’t be needing your services anytime soon, but if I do (and do and do and do), I’m a customer for life.
Collision Concepts was great to work with! They provided a quote for the work and worked directly with my insurance. The work was well done. Very professional and great to work with!
From start to finish everything flowed smoothly. Really a pleasure to deal with Eddie who clearly explained the process of repairing my car. Many thanks.
Collision Concepts did a great job repairing my truck. They were prompt, courteous and through. Would highly recommend them to others.
Great customer service is always keep up the great work
The very best! My CAR LOOKS NEW AGAIN! The people were great! Rachel was terrific!
Great job on our company vehicle. Cant wait to bring in our other one. Fast. Great workman ship
The staff were very professional and made the experience of fixing my car a lot less painful. I would recommend this place to all and everyone i know! Thank you to all the staff at Collision Concepts.
I was recommended to come to collision concepts by several coworkers after being in an accident. The staff was super good and helped me set up my claim and even helped me get a rental. They made my first car accident experience some what pleasant. It took the stress awAy
Great workmanship, outstanding customer service and very courteous and helpful staff. I would recommend them for all your car body needs
The best body shop in south florida hands down. After my accident, they made my 15 civic si look like it did the day i bought it. If your looking for a body shop, take it to collision concepts of delray beach trust me youll be glad you did.
Great service constantly in touch with you and did a wonderful job on the repairs
Excellent professional customer service and excellent work! I was very impressed with the quality and will definitely refer them.
Nice people to deal with after a horrible experience. No one likes to deal with a body shop after an accident, but they made it easy. Great work performed, and very easy to work with.
Collision Concepts is great, the staff is wonderful and informative! They do exceptional work and my car looks great!
Rachael is the best, ask for her. Nothing like a female that knows her business.
The craftsmanship is high quality and their service is exceptional!
Do good work and outstanding customer service.
Friendly staff, but they took 2 plus weeks to fix a back bumper, that should not have taken more than one week...
Good
Good