Caliber collision was great, they fixed my car and made it look brand new again. They also kept me up to date with everything. thank you guys i really appreciate it.
Outstanding customer service! Personable and great at communication. I felt like they knew me personally and cared.
When took my truck to Caliber Collision in Delray, I was concerned about getting the parts that was needed for my repair. There customer service dept keep me updated on the status of the parts and the progress of the repair. My truck was finished a week before the target date. I highly recommend Caliber Collision in Delray. Gary B.
Excellent experience, they kept us updated about the process and car was ready before the anticipated time. Staff was really nice and knowledgeable. 10/10. I will recommend them to friends and family.
This place is awesome! I would give it a ten. I had a scratch on both doors on passenger side. Had an estimate for 600 from another place and I felt it was way to much. They said they had to have my car all day, put it on some machine, paint and add top coat. I decided to get a second opinion and went to caliber. A little rubbing compound and the scratches were gone. And they wouldn’t let me pay them or even buy lunch. I won’t go anywhere else. Their honesty made me feel there is hope in this world today.
This was my first experience having to file a claim and receive body work to a vehicle I’ve owned and I could not be happier with the shop that was recommended to me. From the moment I arrived to the end results was such a pleasant experience. The entire staff was extremely helpful, professional, and completed the work on my car earlier than quoted. Left my car looking brand new! I would absolutely recommend this shop to anyone who is looking for quality work and a shop with a friendly vibe.
I am so grateful for the help from the guys at this shop. They are so understanding and help guide you through the whole process. They listened to my concerns, made me feel super comfortable with the process, communicated everything that was going on and what would happen, and had some great jokes to help. Thank you so much to the three men that worked with me. - Philly Girl (Go Birds!)
I was referred to this body shop by an Allstate rep after being involved in an accident with one of their insured. I am SO glad that I went with her recommendation! She too had great things to say about this place based on other clients reviews. The guys here are both friendly and professional! I truly appreciate that they were so patient and worked with my schedule given that I work so far and had a long commute to get to them before they close. And my vehicle was ready 8 days sooner than planned (I was ecstatic!). If you want your vehicle in the hands of people that are pleasant AND do quality work FAST, this is certainly the place!!! Thank you guys so so much!!
Professional, quality repair work in a timely manner. What more can you ask for ?
They did a great job on repairing my jeep after some hot me.thank you
Absolutely Amazing Customer Service! Fantastic Body Work! Lyn was amazing!
I needed my window regulator for my passages side window repaired. The gentleman by the man of Michael made my wife and I feel at ease and treated use as though we were friends. My car is 16 years old and parts are hard to find, he found the in a matter of 20 minutes. He had gone so far out of his way, he DID NOT want to send us home without doing the repair in the same day.
Teran kept me informed throughout the process.Michael was very attentive to the needs of my car after service was complete. Overall great experience! Highly recommended!!
I am so happy I chose Caliber Collision to repair my car after a accident last week. From my first phone call to them I couldnt ask for a more professional group of people. Lynn kept me updated thru the entire repair process. I wont ever think of bringing my car anywhere else. Thanks again to all.
Body work to my car after an accident. They were excellent. Very professional. They communicated well, letting me know what is happening every step of the process. Delivered early. I absolutely recommend these guys to anyone looking to get body work done.
So glad I was directed here by my insurance. The team was so kind and gave prompt updates on a bi-weekly basis to let me know my car was in good hands. Explained everything to me so well and always in a kind, comedic manner (a nice relief after being in a car accident). They got my car done very quickly considering the damage it had. I highly recommend them!! Bannister makes the whole experience even better!! 1000000/10 service in every category.
Mike and his team were fantastic. I was able to wait for the service they performed, which was VERY convenient. The facility is clean, easy to get in and out, and welcoming. I would recommend this Caliber to everyone needing automobile repairs. Thank you for the great service.
They made (what could’ve been a catastrophe) a very pleasant experience, with only one surprise —my car looked like it had never been hit!! I was greeted promptly, walked through a very thorough (and accurate) initial estimate, and kept in the loop throughout the time my car was being worked on. Thank you Michael for all of you care/concern throughout the process! It really showed in the end result🙏
They kept me updated on the progress. Explained what had to be done and why.I would highly recommend them.
They did an excellent job on the repair. They were professional and everything was easy. I would definitely go back there.
I want to commend Michael and his team at Caliber Collision in Delray Beach, FL. for an excellent job done on my 4Runner. I brought my 4Runner in with severe tailgate damage after being rear ended. The insurance company recommended Caliber to me, and to say the least...Im glad they did!Michael and his team were very Friendly, Professional and Knowledgeable.They kept me in the loop through out the entire repair process, and at the end...did an excellent and beautiful job on restoring the 4Runner.I would give them six stars out of five if possible. I highly recommend Michael and his team at Caliber Collision in Delray Beach FL. with Trust and Confidence .Thanks Guys,Steven A.Boynton Beach, FL
Teran is awesome! Easy to talk to / work with. Shop is clean, and obviously has some great techs in the background that know how to repair cars and provide quality paint work. Had a front end collision, and was provided back a nearly flawlessly repaired car - no overspray, no shoddy paint work, etc. Just be realistic with expectations (factory paint and parts are not 100% perfect) and work with Teran before going Super Saiyan Karen - and they should knock whatever work you need done out of the park.
I got a flat tire and was able to get my car over in their parking lot. Without hesitation one of the men there started helping. Luckily I had a spare but it needed air. He helped me put air in it and put it on my car. He was very nice about it and even seemed happy to help. I really appreciate the time and kindness.
Myself, fiancé and mother in law all do business with them. Mike is my guy. Honest, transparent, professional and always reliable. I have had some horrible experiences with businesses in the past but have yet to find something I didn’t like, I’d rather pay for good quality but the prices are competitive.
Mike is the best guy I ever met. Really cool guy cares about the costumer it’s not about the money. I’m very satisfied!!!
Talk about honest guys. Went over to get a few dents repaired and instead of charging me an arm and a leg they referred me to a dent repair guy they work with. Not many places would do that. Thanks again
Very good experience, fast service and timely notification when the car was ready.
Excellent service, both work and timing. Extremely professional and courteous. What they told me was exactly the way it was. I would highly recommend them to both friends and family.
The staff was professional, knowledgeable and extremely courteous.I will recommend Caliber to my friends and colleagues. Great experience.
Excellent service. Quality workmanship. Great communication with staff. Kept me informed during the entire process. Employees were knowledgeable and professional.
Took my BMW in for repairs after I experienced a catastrophic (self-inflicted) side view mirror separation after Gate vs Mirror in which the mirror lost. I was offered various options, which I very much appreciated. After going through my options they helped me settle on the purchase of a used mirror of a wrecked BMW of similar specs and vintage. This option was a fraction of what it would have cost to purchase a new assembly through BMW and one that made much more sense given I am driving a five year old vehicle.Despite COVID the part arrived quickly and I was scheduled the following morning and they had my car repaired, washed and disinfected in an hour after a fantastic experience with the friendliest (and funniest) employees ever. The repair looks perfect and they were even able to buff out damage to my door to make it look as good as new.I hope to never have a need for vehicle repair but if I do I will definitely bring it to this Caliber Collision. It didn’t hurt that my insurer USAA recommended them to me.
Mike was terrific. He did as he promised and my car was ready on time. I would only deal with the caliber collision that’s in Delray. I would never deal with the caliber collision in Boca Raton..
This team is the best! I had an emergency with my car dying in the middle of a busy intersection and they were kind enough to support me with the process of getting the tow truck to come and pick it up. They made an extremely stressful situation a lot calmer. Many many many thanks!
Great work and customer servicesBANNISTER AND TEAM WERE GREAT
Repaired the result of an accident that was not my fault.
No one likes dealing with their car issues after an accident or incident. But caliber collision is an absolute gem of a business. Everyone is delightful. Specifically, Bannister! Provided all the necessary information in a timely manner and helped me throughout the process. Thank you so much & I hope to recommend this company to anyone in need!
Mike, you are the man! Great job as always!
I did not have any work done but I was able to get a quote and they were quick and professional and were very helpful.
I had a top notch experience with Caliber Collision Delray Beach. From the beginning to when I picked up my car, the service and professionalism was flawless. My main contact was Michael Husk and he was outstanding. I will happily recommend Michael Husk and Caliber Collision to my network and look forward to working with them again in the future.
I would highly recommend Caliber Collision. Repair work was done in 5 days. Cheryl Hennessy, my service adviser, called me twice to keep me updated with the repairs. Car was return detailed inside and outside. Outstanding workmanship on repairing my vehicle. GREAT CUSTOMER SERVICE!!!! Thanks so much to all Caliber personnel for a job well done.
The guys over at Caliber Collision were very professional & extremely helpful. They walked us through the process of total loss. We were rear ended & the car isn’t safe to drive. Michael & the other guys provided some suggestions & tips. It was really kind of them ! Thank you Caliber!!!!
Everyone was pleasant and professional. They kept me informed throughout the process. I would recommend them without hesitation.
Michael and his guys came through for me once again. He was able to provide me with quick options to fix a dent on our car.These guys are all about customer service!
My experience dealing with caliber collision was such a pleasure. Great Service, amazing staff (Jose), and most importantly quality work! I would highly recommend.
Great experience all around. Kept in contact while my car was being fixed and prompt delivery. My car looks good as new. I hope not to be back but God forbid I would definitely visit this shop again.
Great job Bannister and Michael were fantastic to work with.
The tall slim guy with lots of hair helped save the day. As well as his coworker. Great employees! :)
I was very pleased with the quality of work and professional service. The work was also completed in a timely manner. I would recommend Caliber Collision.
Great service, very well informed about progress of repairs
Extremely professional performance, friendly environment timely service. I will recommend this place to my friends and family family.
Excellent, fast service. Ricky did an immaculate paint job. He blended and matched the color perfectly. My baby is as good as new. Thank you Caliber!!!!!!!!!!
Great service and excellent work...!!! Highly recommend it
I got my 335is fender fixed here. Amazing job and they fixed part of my bumpers splash guard even though they didnt have to. They really go above and beyond here.
Took my car in to be serviced. The staff was friendly and gave great service. But the most important thing was my car was repaired beyond my expectations. I will definitely said my family and friends to visit such a great shop.
Best body shop I’ve ever been too friendly people . Always kept my informed about my car and best Quality I’ve ever seen. They have popcorn in the office and free coffee as well for you to have as you’re waiting for your estimates or your rental to pick you up. If you’re going to take your car to a shop in Delray I would highly suggest Caliber Collision
Great service! The estimator was very thorough, explaining what needed to be done. Mgr. Mike, very personable, assured me that giving the best service is their goal. Believe!
This review is for the palooka in a insurance claims adjuster costume . The one who downplayed the damage on my car so he can secure the repair job for this bottomfeeder shop. I took my car to a real body shop where the adjuster is not in bed with the insurance and obviously the quoted amount isnt enough to repair the car to its previous condition. The difference was just over 25%.
Did a great job repairing my car. thank you
Cheryl was terrific. She even buffed out my tight front headlight gratis. The car was received in a clean and shiny condition. Excellent service.
Had body work done. Professional, quality work, excellent communication and absolutely the best customer service of any company I have ever dealt with.
When I thought my brand new car was totaled they told me otherwise. Everyone said “it’ll never be the same”. But that is false with this company. I feel like I got my car brand new again. They even fixed the mods I had on it, I have off-road ditch lights installs as well custom films on my fog lights and they replaced em all. Thankfully insurance covered it. But they were outstanding. They called me every week. Sometimes twice a week to update me, unfortunately Dorian(hurricane) hindered the completion date but regardless they did amazing. If I ever have any future needs, they will take priority over anyone else. Thanks caliber collision!!!
A confession right up front...I have never actually done business with Caliber. But I WILL say this. I used to deliver parts for a living, and what I CAN tell you is that Caliber does everything right the first time. I am personally acquainted with some of the management of Caliber, and their professionalism and dedication to their business is unrivaled.
This place is wonderful from the atmosphere to the people.It was a pleasure having Cheryl as my advisor she was very helpful and very informative. On top of it all they make the experience very easy having the rental car company picking me up from there.Caliber you guys are awesome !!!!
Excellent customer service, always willing to help people when they can.
Absolutely fantastic body shop! The entire shop was professional and accommodating. An unfortunate accident left a good amount of damage on a 3 month old car. These guys (and gals!) not only got it fixed EXACTLY like new, they even vacuumed the interior and made everything look like we just got it off the lot. The best part is that they managed to beat their already short time estimate by two and a half days! I would highly recommend the Delray shop to anyone needing paint and body work done on their vehicle.
Excellent customer service
A good job and friendly Staff.
The last thing anyone wants after an accident is to deal with the hassle of getting your car’s body work fixed. Caliber in Delray Beach, made the whole process easy. Reasonably priced and my car was repaired much faster than I ever expected.Hopefully, I don’t have an accident in the future, but if I do this is the only place I will have my car repaired. They did a beautiful job.
Amazing at communication! My car looks beautiful! Did not expect an interior detail along with the work. Thank you so much!
A act of kindness! Stopped by to get an estimate on a passenger door hinge problem. Just needed to be tightened! Minutes later, tightened and alignment check and NO CHARGE! Wait, what? That doesn’t happen here in Florida. Thank you Caliber Collision for your act of kindness! A future client for sure if needed!
My car was repaired quicker than expected, body work turned out great. All staff were friendly and helpful, Bannister, Alley, and receptionist. Would definitely recommend this shop!
Such a pleasure to work with caliber. They were so patient with me due to my accident and they were there with me every step of the way. Definitely one of the best collision places in South Florida
Got an estimate today to replace the complete mirror assembly driver side on 2019 Toyota Tacoma truck. I had the new mirror assembly and just needed to have it installed. I was quoted $218 and it would require the whole door panel to be removed to install the assembly. I got another quote from Morse Caddillac that does work for Toyota. First ofl, only trim piece would need to be removed to install the mirror assembly, not the whole door panel. Also it would only require 45 min. To install the mirror, not half a day. Quote from Morse Cadillac $45 and would only take 45 min! I went back k and told the lady that gave .e the quote and she was very indifferent and didnt care about my business. Ill nevor go there again!
I love, love, love this place! Ayle and the crew are awesome! Unfortunately I have had to bring my car in on 2 separate occasions and both times the service and job performed was EXCELLENT! They always manage to go above and beyond! I hope that I dont have to see them again....except to say HI :)
Another act of kindness from Caliber Collison. Stopped by because we had slight damage to our bumper on our rental car. Just asked for some advice as how to correct this issue and while they were servicing another customer..the manager and 2 employees came over right away and surveyed the damage and went in to the shop and brought out a tool and corrected our problem. Would not take any money for fixing our vehicle. Businesses like this are rare and wonderful to find. True gentlemen. Thank you so much.
Geo, Ayle and bannister know their stuff they always go the extra mile to do a great job with a sense of urgency. They are very fair with pricing and the quality of work is amazing. I have never had any issues they do things right the first time around. Their customer service is always above and beyond. I highly recommend them.
Change was stolen from my car (approx $5 worth of quarters). I called back to inquire and the lady I spoke with was very protective of her staff. I mean its such an insignificant amount of money but I feel the situation could have been handled differently.Also my car was fixed ahead of time which isnt a bad thing except when youre working a 12 hour shift and didnt make arrangements to pick your car up early. The same rude ass lady begin to argue with me while Im trying to explain to her that I cant pick my car up Im at work.
I was sent here by my insurance company they scheduled an appointment for me exactly at 9:00 I arrived at 8:45 I was told that it would take a while because they were doing payroll I had to Waite for almost 30 mins to get my car seen by them when they had no customer ahead waiting on top of that had to Waite even longer to get my estimate that was not okay with me because an appointment is an appointment I shouldn’t have to Waite that long if that was the case no appointment would be needed .
Wow great service & quality repair
Caliber Collisionis THE worst body shop Ive been toonot because they made a mistake because everyone makes a mistake but because they REFUSED to fix the mistakeThey overs-prayed my entire car but the worst part they overs-prayed my windshieldI complained for monthsthey said my car had a defect in the windshield ( not true) WHAT KIND OF DEFECT, LOOKS JUST LIKE OVERSPRAY AND happens while my car is getting repainted . NON SENSEI took my car to my dealer - they said it was oversprayI took it to 3 other body shops they ALL said it was oversprayI shouldnt have to make a new insurance claim for a caliber collision mistakethey should replace my windshield
These guys over at Caliver Collision are all class. My car was fixed on time, and they were straight up about everything they had to do. I cant recommend them enough if you have a minor or major accident. They fixed my Jeep in no time, and you couldnt even tell it was rear ended. Thank you guys, I really appreciate your help!
Getting into an accident and getting repairs is never fun. But I was fortunate USAA insurance recommended vendors list included Caliber Collisions. Ayle Delgado and Bannister Polanco were amazing. They kept their word throughout the entire process. They made an unfortunate experience the best it could be under the circumstances. The work was completed on time. No hassles. I would definitely recommend this team.
The staff is friendly and the service is fast.
Recently I had the pleasure of getting some work done @ Caliber Collision. I walked in with out an appointment and was greeted by Ayle Delgado an Service Writer. She was very friendly and had a big smile on her face and told me she would assist me in in a few minutes. The work was done in an timely Fashion and Ayle kept me updated to the progress.. Work was done in professional manner. I cant say enough about Ayle customer Services skills which were excellent !! She followed up a week later to make sure I was happy !
Very professional and timely
Great repair shop and staff. Used by my liberty mutual insurance company
Amazing staff and Quality work.
Did a great job and had great customer service
Excellent service and attention.
Worst service ever. They are in collusion with the Insurance Adjuster and the mechanical shop and does poor work. I asked for documentation from the mechanical shop as to what was done to my car and to date still havent received any. When I asked the diagnostic report i was told that they just did it by observation.
Friendly staff
Superb service
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