Carlos was and is awesome π. He definitely helped with everything I needed and customer service was excellent. Thank you Carlos!!! π
Ive had an awesome experience renting storage space. I would definitely recommend this facility to anyone. Its well kept very clean, the staff is very friendly and helpful. Carlos is extraordinary. Great choice of a employee.
Would like to say our experience at this location was great, site was always maintained and security gates always were working. Office staff super friendly and professional. Definitely would recommend to anyone seeking storage needs. Thank You!!!
I recently had to move away for a few months so I started looking around for Storage places. they had the best service and prices compared to all the other places I saw. They made it really easy to rent the place. the units were very clean. Great service and security. The manager Carlos was always available if I had any questions. very honest and helpful they handle all my stuff as if it was theirs. 10/10 I would recommend it!
Carlos is super helpful and courteous. Thank you for always being super attentive.
Akira P. Helped us out today with renting a storage. She gave us amazing customer service, we are super satisfied. She went out her way into helping us!
I would highly recommend this Extra Space Storage location at 3401 S State Road 7. The manager Akira is very professional. She always has a very pleasant attitude which makes it very easy for the customers. The facility is always clean and the smaller unit that I rent is reasonably priced.
Excellent customer service provided by Akira. Im amazed with her quick response and follow through. She was also polite and empathetic. She suggested a possible solution to an issue and told me she would need to speak to management and it might take a week or so. She called me in few hours. Problem solved to my satisfaction! Thank you Akira!
Akira P awesome person to talk with. Go to her if you need a unit. Very friendly easy to talk to.
Amazing customer service by the hand of Akira. She was extremely friendly from the moment we walked in to the moment we walked out. No doubt I would come back to rent a storage here with her. Thank you Akira for your amazing customer service and you time to make us choose the best OriΓ³n for us to store our belongingsπ§‘
Staff was very helpful and cheerful. I had the great pleasure of dealing with miss Akira.The storage unit was extremely clean. And fairly easy to find. 10/10 would tell my friends who are moving about this storage.ALSO SUPER AFFORDABLE πππβ€
The customer service representative was great. Her name is Aquira. I felt welcome as a customer when I first walked in and event though the unit I wanted to get wasnβt available, she was able to find another one that suits my needs really quickly! Iβm glad I came here because it made my day. Thank you Extra Space Storage and Aquira! .
I had a great experience with Arika at Extra Space Storage! She was very friendly and got me exactly what I needed. Thank you!
I left everything I felt was too important to travel with in an air conditioned 10x10. I have been a Mother for 24 years. Babys first blanket, art work from all of my children, my work supplies,(I am a soap and candle maker), and finally my deceased husbands keep sakes. Everything, every scrap, every snip, every recorded image was absolutely perfect when I came back for them 9 months later. I cant tell you how much this meant to me! To find the heart memory of the best moments of my life still in tact. Each time I called to pay my bill, your staff was friendly and professional. I cant thank you all enough. I am hugging each one of you!!! Thank you Extra Space Storage folks!β€β€β€β€
Had a bad experience calling customer service about my account. But I spoke with Carlos at our storage facility site and he was very professional, attentive and helpful. He went above and beyond to provide a solution and Iβm very thankful for his help.
Akira is the BEST sweet enthusiastic customer in office of this extra space storage where she so supportive and answers any questions or clears any mixup on computer and reviews great time for payments which is very reasonable and flexible schedule. AMAZING customer service skills she has!
Today I spoke with a gentleman named Carlos. He was very customer friendly and helpful. Because of Carlos I decided to rent a 10X 15 unit at his facility. I am looking forward to doing business with the staff at this Davie facility. I am Linda Harrison
Akira was wonderful at helping me with my situation and very pleasant towards my concern. Highly recommend this storage company
Aquira was most kind most sweet ...appreciated everything she did... n how easily she accomadated me . Very very pleasant experience... definitely reccomend anyone to come here.
Amazing facility to store your stuff super clean and the manager is amazing
Best storage facility been renting at this place for over a year now. Carlos is very helpful and friendly.
Good service, good help, nice location, prices were just right!
Must be a shortage of storage space in South Florida, just like for housing, as I received a notice upping the rent by over 50%! Talked to Shakira at the local office, within an hour she got the increase reduced to a 31% increase. So, I wish the rent hadnt gone up so much, but at least the very polite and courteous Shakira was able to promptly get the reduction for me. Rating based on: Shakira, 5 Stars; rent increase, 1 Star; overall experience the last 2.5 years at this clean, well-kept location, 4.5 Stars.
ExtraSpace Storage at State Road7 provided me the availability and affordability for the extra space that I needed.I dealt with Akira and she worked with me and saw me throughout the entire process.Thank you very much!
Carlos and the other lady that worked there with him today are great people and made my experience 50 times better!!
Best storage spot! Moved down from PA and needed a place ASAP and these guys went above and beyond.
Love Extra Space. Convenience and simplicity!! Love Carlosβ¦great ambassador for the company.
Great staff, Secure Location. Im very happy.
Carlos was great to work with super friendly very informational have rented from here before and will again
Carlos at Extra Space is so nice and helpful.Thank you so much for always helping us out!!!!
The staff is friendly and informative, property is clean and maintained nicely.
The ladies in the front desk were super helpful and friendly and handled all transactions with no issues. The unit was clean and tidy. This was a great experience. Thank you!
Carlos was great. I got in and out and Im happy with my price and size for what I need.
Service here is beyond amazing. The staff is extremely nice and helpful.
Curtis was wonderful. Polite, fast and very knowledgeable . Thanks Curtis !
My experience was excellent. Anthony Uwers and Jorge Tezen was was very pleasant. They answered all my questions. If u need a storage, u need to get there. They are very reasonable. The storage are clean, no roaches, bed bugs. I have 2 units in there. That shows that its awesome with a bang. I give 100 thumbs up.
Carlos is awesome agent at xtra storage.
The Girl working at the Davie location was very helpful
Very good experience, Insurance charged for a 4 x 9 inside unit seems High
I absolutely love this Extra Space Storage location! The office manager, Nina, is always so very helpful. She made my rental process super fast and enjoyable, even during this pandemic. Nina, Will, and the other employees at this location are very reliable, great when it comes to communicating, and are always willing to go out of their way to accommodate me. I would strongly recommend anyone to rent from this location, I promise you wonβt regret it!
Nice place ! Staff is friendly and very informative, carlos and Akira are keepers !
Ive never rented a space for stored before but I am actually blown away by the quality of service here!I walked in and they were following protocol about spacing...They had shields up and face makss which was awesome!Personal note....when we walked to the space, I was going to rent, Will brought up conversations solely based on my presentation and my knowledge.We spoke about several different things including riding motorcycles which was a true art for him to figure that out in me but he nailed it right away.Will is definitely an asset to the company but if you are looking for someone talk to hes your guy.No disrespect to anybody else but my 1st experience at wrench in a warehouse was pretty cool, he explained everything showed everything detailed everything and made it so smooth I recommend this to all my friends or anybody that reads this post!Solid company that has a solid employee.Will rocks
Management needs to fix the keypad so it can provide lighting so customers can see the numbers to the keypad and punch in their codes!
Akira at the state Rd 7 & Davie location is amazing. She was very helpful.
Quick, easy checkin. Friendly service. Helpful staff
With the frustration of moving and feeling overwhelmed. The manager Nina helped me during my move. She went out her Way to help me with all my storage needs. And was very sweet And pleasant. Thanks to Her I was able to end my moving day a little easier.
Great customer service
Iβve been using this location for a year now. I curse the layout of their buildings every time Iβm here. I always say itβs an accident waiting to happen. (Iβm in the building to the left of the gate when you enter) Itβs easy to access when you enter, but itβs impossible to get out of the gate in an easy way. About a month ago, one of their employees backed into my brand new SUV with the companyβs golf cart & left damage that needed fixed. I never received a single phone call or email apologizing for the accident that happened on their property. Instead, the employee tried to twist the story & place the blame on me. Iβm thankful the Davie Police Department was able to see what really happened. Highly disappointed in the lack of professionalism that this location possesses.
Excellent. Everything was in order and clean. My things were in a great shape, like 1st day. Employees are kindly persons. Thanks
Been using this facility for 5 years. Had an issue with my auto pay and was contacted by Nina. She helped me clear up the issue with no pain. She provided excellent customer service.
I was very happy and put as ease after working with Chrissy and Nina. They are true professionals and took their time showing me various units and answering all my questions. Thank you for a great experience!
Antonio was very kind to us. Will recommend this store to my friends.
They have good service and nice people that work there Specially Nina she help me out thank you
The helpful staff made it easy to move into my unit. Jorge addressed my concerns and was very helpful throughout the process. The facility is conveniently located and well maintained. I am very satisfied
I was attended very personally and professionally by Will. He showed me the space and walk me through the process of the amenities and the options that I have for coverage on my belongings. A smooth and pleasant experience. Thank you
Will was very helpful to me. He makes everything easy. Hes a life saver! if can give 100% i give 100%. Great experience and great stuffπππ
Ewers and his team is amazing. They go above and Beyond to provide their customers with great customer service. I would recommend this location for your storage needs. Thank you guys
Mika and Carlos were great
Storage is ok, dont ask them for directions to their location better off using Google. π
Nina was informative, friendly, and helpful. Thank you for getting me setup quickly and efficiently!
I am a very happy customer and I recommend this location. Anthony, was a great help over the phone. I have been renting a storage unit for over 2 years now. I was tired of the price increasing every 6 months for things that I just donβt use or have use for anymore. i just wanted to find someone to clean it out and dispose of everything. He was so kind and guided me to someone that can help at an affordable price. Thank you, Anthony:) If you need help contact him you wonβt be disappointed.
Sales person was excellent service from Charmaine and Antonio
Every experience Iβve had with this place has been so pleasant and enjoyable. From changing dates to move in to the locks on the locker, they are very accommodating to everything. I would highly recommend anyone to use these storage spaces in the future! This is my second year using this specific location being my third year in college and I love them! Danny was especially accommodating as well as another worker I canβt remember off the top of my head!
Amazing service from WILL!! Highly recommend working with him! Showed us our unit fast efficient lease signing! Give this man a RAISE!
Will was friendly and very helpful, he made sure I got the exact storage space I needed and made the process very easy! Will definitely be coming back in the future.
Nina did an awesome job and she is great with customer service. She is an access to extra space .
Very clean and staff is very helpful
Paying for a unit with no ac since we moved in and a roach infestation
I havent had such awesome effective customer service from any storage facility in a very long time, Ive experienced several different storage facilities in the previous few years and without a doubt, Extra Space Storage is by far the best. Mr. Anthony and Mr. Jorge greeting was very pleasant and professional, they went above and beyond what was required to ensure I left their a satisfied customer. Mad kudos to whoever employed these two young men, they are truly an asset to Extra Space Storage.
Christy and Nina were very helpful, need space for vehicle they were very helpful and knowledgeable
Perfect location especially for a truck driver, helpful staff Nina was amazing, great customer service, personable and patient. Would definitely recommend renting a unit from here.
First I call the facility and ask for availability. the representative over the phone was very helpful,So the Nextep was to get there and rent the unitI have very good experience and Iβm highly recommend
New staff nice guys. Very helpful, would recommend anytime
Decent location, the facility is well maintained, but old and the door on the unit I had reserved was battered and didnt work well. Did not give me confidence that my stuff would be safe. Also quoted high admin. fee ($42 versus $24 elsewhere). Seemed expensive given the condition of the unit. I went elsewhere.
This Extra Space storage is the best. Great customer service provided by Jorge Tezen. He goes above and beyond with any needs. Would definitely stay with Extra Space Storage. Thank you
The facility is clean and well maintained, their rates are some of the best around, and the staff is outstanding! Theyre friendly, helpful, and efficient. Ive never rented a storage unit before and Pete was great walking me through the process, showing me the available units, and giving me great information about the best way to store the items I was renting the unit for!
Great prices Great location.
Nina was an amazinggggg help! She was great with answering all questions and even went above and beyond her duties and assisted with an issue I was having.
I love this place! Britt made my first storage unit experience fast and enjoyable. I run a landscaping business and needed a shop to store and work on my equipment. Britt helped me to find the perfect unit and I was happily surprised to see they have electrical outlets in the larger units. 3 weeks in and still very happy. I would highly recommend this facility!
Anthony was very helpful over the phone. Being able to rent the space online/ over the phone makes it so easy.
Best storage facility I have used by far. I got an amazing deal. Anthony and the employees are polite and very helpful.
Nina is very professional and knowledgeable, she provides a great service and is very nice
Will was wonderful! Extremely helpful and thorough . Highly recommend
Excellent experience from the moment I walked in, to the moment I left. I reserved online just 30 minutes before I arrived and everything was ready to go...the storage space was already cleaned, paperwork was a breeze, and all of my questions were thoroughly answered. Brit was wonderful! Very friendly, professional, and has fantastic customer service skills. I stored at a different location Extra Space in the past and it was also a great experience. Cant say enough good things about this company! Thank you for treating your customers like they matter! A+++
The guys here (especially Stuart) are pretty knowledgeable. Stuart is definitely the man to see here, great attitude. He knows his stuff and he is very willing to help, plus hes just a nice guy. The storage spaces vary greatly in size and location. There are several separate buildings, some of which are climate controlled. The spaces are open at the top so just know anything (like little critters) some one brings into their unit is likely to venture into your unit. I have noticed bugs in my unit and I know for a fact there were none when I moved in my stuff. The apartment I moved my stuff from was brand new and pest controlled (NEVER) saw a bug. Now there are tiny roaches in most of my boxes and can be seen crawling in the roads. So be aware. My stuff has been safe, however. Never had a problem with feeling uneasy about the location.
Professional and friendly service, great location and open hours.
Nina and Chrissy are very professional positive and provide and excellent service.
Great staff, safe location, best price. Definitely recommend.
Rented from these folks on and off for years. Super nice location, always clean and well lit at night. Brit and Dave in the office are friendly and helpful with any questions I ever have. As long as I live in the area and have a need for storage, this is the place Iβll be using. Highly recommended! A+
Antonio went out his Way to help me with all my storage needs, very professional and friendly.
I just want to thank Mr. Jorge Tezen for such a great customer service, he did his best to provide us the best service and satify our needs and made sure we left happy with his service. Thank you great customer sevice
Brit was AWESOME. We got there 5 minutes before they closed and she still accommodated us. On top of that she still gave us her full attention and explained everything to us thoroughly. If anyone needs to get a storage space I definitely recommend coming here. Theyre super friendly, Brit is amazing (especially since she agrees Blaze Pizza is the best place ever) and the prices are really good too.
Nina is kind and quick, did a good job.
I highly recommend this location, customer service we received from Nina was exceptional!
Nina is a great provided great service to her customers.
Great storage facility. Very clean, affordable and located near the highway. The best part about this facility is the staff. Real people answer the phones and the customer service is top notch. I had a great experience, especially with the staff. I highly recommend Extra space storage.
Nice out of the way storage facility. Clean facility. Restroom could be cleaned more regular basis.
Loved this extra space location and Antonioβs energy! He took the time to show me all the units I wanted to see before making my decision, thank you Antonio & Extra Space!
Anthony was quick to help my husband and I find the perfect sized storage unit. Prices are reasonable.