I will never go to another starbucks a day in my life. Dana starbucks just hits different after a long week. I’m gonna be completely honest, I’m here almost everyday and spend all my money at this place. COMPLETELY WORTH IT, especially for the vanilla sweet cream cold foam😍😍😍😍😍 love everyone who works there

Nice people and fast service, thank you Ameer (-:

Convenience located. Love the coffee

Go there every morning. The line might look long (literally out into the alley and street), but the staff hustle like crazy and move stuff along with a quickness.Oh, and if you want dark roast... get there before 11am.

Good service. Fast. Bathroom needs some love.

The service at this location isn’t great, our requests were ignored so we were over charged at the drive thru. Drinks are fine, same as any other Starbucks

Drinks were as good as always but for some reason this location was not updated in the Starbucks app. The app indicated that it was out of all coffee based Fraps but they seemed to have them all available when we arrived.

I have never received such good service from a Starbucks in my life like I received at this one today. The people were fast and helpful and they even answered questions for me about the drinks and modified them for me.

Great Starbucks. Very good service. Cool drive through. Jerk Amazon driver parked in the handicapped space.

I genuinely have no idea why i ever go to this starbucks. 9/10 times they get my drink wrong. It’s infuriating because I seriously don’t think they know how to make coffee there. The baristas are pretty nice, though.

I ordered two ice waters with fruit and they charged me for two grande custom iced teas. Also asked me if I wanted straws and didnt give me any. The girl working the drive thru was laughing at a coworker as she took my order. I felt like I was at As Burgers. Wont be back to this location. $17 for two egg bite orders and two waters. Dont go here.

Great coffee, friendly staff.

Spacious and refreshingly attractive. Indoor and outdoor seating.

Feels like old Town vibes very relaxing come early to avoid long waits

The mornings had great staff previously. Currently its like they dont even open until 530. The chubby dude with the man bun is the worst. Makes me feel bad for coming

This shop was on point. We had a very large drive thru order with food and drinks. The baristas were 100% accurate. We also had an easy ordering experience. The barista heard it all on the first attempt and recapped it all as well. The only critique, which is out of their control and was not bad, is the drive thru parking Situation. But all in all awesome experience.

Very friendly and fast...BUT worst location and access I have ever SEEN for a Starbucks!.. Next to impossible to access unless you are south bound on PCH.

Great coffee as usual...

They didnt listen to my requests on the drink and the drink was mediocre.

Had an awesome experience, the staff was so friendly.

I was so frustrated today with Starbucks for multiple reasons some was under their control some wasnt. And I really wanted to give them a one start for this visit, but unfortunately I could not the ladys kindness handling my order didnt give me a chance.*** I usually update my negative rating with my next visit, unless it was an attempt of assassination.

I’m sitting in their drive through line after not being able to go inside and pickup my mobile order even though the hours list open on the website. (Lobby hours posted on the door were literally scratched out and nothing new posted). The barista has literally been waiting on the same customer for 10 minutes and not asking them to pull forward to help someone else. Absolutely unacceptable service. Clearly no one here has any idea what to do when something is out of the ordinary. In addition WHY IS THERE NO SEPARATE LINE for people who have preordered? My pre ordered hot chocolate will be cold by the time I get to the window.

Nice folks. Good coffee

Fast and safe ordering and pick up. Lots of room for distancing.

Awesome customer service. Nice Nice Nice

No change for a hundred and kinda bad coffee on top of it

We visited this location from out of town. Very unwelcoming, not friendly at all definitely not what we are accustomed to at Starbucks. Drive thru line was ridiculous. On top of all this our simple pumpkin cream cold brew foam was not made right. It basically disolved before we got to enjoy it!

It was so sorry for kids because there is no high chair provided.

Fast, friendly and consistent. What you’d expect from Starbucks.

Drive thru review: it can be a long or a short line, but I love seeing and talking to the person I am ordering from.

💖

Outstanding team of people here. I sat here and waited patiently for my coffee and witnessed a symphony of cooperation and team work. Exceptional workflow and hustle and with a good attitude.

The Baristas are friendly and quick to fill orders.👍🏼

Im not a big fan of Starbucks but I went their for hot chocolate.

The jade citrus tea is amazing!

Nice workers and my God the mango dragon fruit is gooooooooddddd, little overpriced but worth it

We are only allowed to be in drive-thru at this time however the drive thru young men are so helpful and nice .

This Starbucks location was great. Excellent and fast service. Friendly staff. Clean bathroom. Excellent lobby temperature.

Fast service. Use the alley entrance now with covid

Starbucks coffee is the worst! I dont know what they do to it. Cook the beans too long?

One of the best Starbucks good customer service and quick.

Nice staff, clean restroom

The service was very nice and quick

Great

Good coffee like always. Met am amazingly happy young man in there. Hes a local bit I cant remember his name. His smile and attitude was contagious for he brightened my day.

Its starbucks

Huge sign saying We are Open then you stop and park, put your mask on and they closed at 12.Take your sign down or stay open your published hours on your own Starbucks App.

Coffee was cold

Good coffee and a nice brunch, some of the tables and chairs could use a nice cleaning as there was a lot of crumbs and things around.

Im a regular at Starbucks in my area & have been to many in US & global. Usually fantastic service; was driving & stopped by this one. Not the usual great service, staff seemed very discombobulated. Waited 8 minutes to place an order & only 2 single people ahead of me.Wont stop at this one again. 😐🙃

Glad for the drive-thru here in Dana Point. A negative was our experience when ordering. She kept asking is that it instead of would you like anything else we just felt like we were an inconvenience and rushed.I know theres a line, but be polite.

The best part about this starbucks location is the drive through. The inside needs a little work. This has only happened a few times, but maybe management will read this and take note. There have been homeless people hanging out on the terrace almost every time I have been to this location.

Busy drive thru location. Super cool place to hang if you have one of those free afternoon. Short hair manager young lady puts %100 effort through my month stay visit in Dana point. I was there almost every other day afternoon. Place was so clean and employees were so kind and polite. Thank you!Greg Güngör AtmacaVisitor from Boston

Our drive thru barista seemed miserable, I felt bad for him. They under-fill ALL drinks. I purchased two cheese danishes... those are cheese breads, theyre not flakey at ALL... one of them want even heated up.

Very cool nerdy girls and educated. Polite and helpful employees like Jen,Reid and the other girl whos name I forgot (sorry)

Really bummed and annoyed. It says online that they close at 10:30PM on Fridays. And this isn’t the first time they’ve done this to me, they close early.I got there last night at 10:21PM in the drive thru and I had uploaded $20 to my Starbucks app before driving over. I was trying to take advantage of getting drinks to complete the Hopscotched thing they have going on till 03/03/19. I had bought a drink in the AM and I was hoping to get a coffee in the PM to complete the first hopscotch square. Anyways I wish they would put online that they are closing early because I could have saved time and gas going to the Dana point Starbucks location.It wasn’t just about the hopscotch thing but I also work Night Shift and enter work at 11pm on Friday’s so I was really looking forward to having a coffee from Starbucks because I love Starbucks coffee.Anyways I hope the app would let me refund my money back to my debit if they keep this up and close early. I sleep during the day and I work night shift but they shouldn’t say they are open if they aren’t going to be.I really love Starbucks coffee so fingers crossed this changes.I just want to add I drove in the opposite direction to get to Starbucks and I work in Mission Viejo. So it truly did suck to waste time and gas for nothing.

Very friendly staff amd fast service!

Fantastic coffee and even better service. Looking to get your caffeine fix? I cant vouch that this is the best place (just visiting) but its certainly a great option.

I wont ever spend a fn dime at a Starbucks ... not ever!

The baristas were so friendl! Great customer service and a friendly atmosphere. Bad part, the drive through take forever- just go in!

Nice atmosphere for a cup of coffee and a chance to catch up on emails

Always pouring heavy milk in my iced espresso and forgot the vanilla pump several times which turns my drink from bitter dirt to tolerable coffee. Not my favorite Starbucks. Only stop here if you have to. Oh yeah forgot to mention the horrible parking and nearly impossible drive thru.

This location unfortunately always has a hard time completing my order. They have forgotten my food at least 10 times.

Good coffee, pastries. A corner lot shop bright and clean for reading.

Im not sure if they added coffee to the milk. Tasted like a cup of milk instead of cinamon dolme latte

Passion dragon fruit lemonade is the best drink ever

Good. Very good in every way, but not outstanding. It is very hard to stand above others when serving the same things the same way.

Every time I have visited the last three months, they’ve gotten my order wrong and I’ve still been charged for the extras. There is definitely not enough staff.

I don’t have any problems with this actual facility except for the fact that they have a regular customer that comes in daily and stays for hours and makes the experience being there unbearable. This man brings his various “service dogs” to the facility and treats them poorly while there and doesn’t keep them under control. He constantly gets up and walks around leaving the dogs unattended or the dog will wonder around while he looks at his phone. He is also loud and rude and acts as if the entire place is his. The staff don’t seem to care or don’t know how to tell this guy he has to respect other patrons but due to this customer I can’t focus on work when there and don’t enjoy the environment due to his rude commentary and behavior.I never see any management there otherwise I would comment in person. Would definitely recommend the coffee shop next block over, JC Beans, though! They’re pet friendly outdoors, coffee is great and environment is always chill and productive even lots of customers in and out.

Not worth to wait for coffee on drive thru. The manager was very rude. They didn’t take the order at the screen, and we waited 20mins on the line getting to talk to the staff and manager and they said we’ll have to go back to the start line, not accepting order. We wasted 20mins, gas. Worst starbucks ever.

They made my grandson a special Carmel chocolate chip double whipped cream frappuccino with drizzled caramel perfectly.

Great Service but the store is really taking a beating. Always seems to be dirty day or night. All the tables and chairs are warn. Huge Homeless problem here. Bums sleeping out front and inside the store. Because of large homeless problem its uncomfortable inside. Guaranteed to have a homeless person approach you for money.

I like how that they work as a team. I also like that the told me about a drink that what I was looking for. But what I did not like is that the drink I order was not good tasting but I understand that she was making a drink that she has not made before.

Strawberry Acail kills it..,. with extra strawberries

Busy Starbucks. Friendly staff. Drive-thru. Good indoor seating. Okay parking options.

Tom is the best barista. My double tall soy latte is best tasting Starbucks latte out of my last ten visits to Starbucks all over the states. Since the remodel, definitely recommended.

I like it here its a nice place to finish work and enjoy a cuple of drinks it has a lot of space to work

Please dont block the exit as you wait in the drive thru. This location is great and having a free treat for my dog was a nice touch. Vegan options are good.

Very clean. Fast service

Its a nice location with a weird shaped drive through. I typically only do the drive through ordering and they have always been quick and efficient in preparing my order.

Great location close to the beach. Fun place to sit down and have a coffee and people watch

I enjoyed the Starbucks. The Muffin was good. And the location is great. Thanks. Lots of People

Tuesday November 3rd 2015 9:52 am after ordering $10 dollars of coffee the drive through women where highly unprofessional with their new camera ordering system as the girls made faces as we drove past the screen and throwing peace sign fingers. When we got to the window I asked if it was new for them and the one girl stated it was and why they have them and my passenger stated we could tell. whatever the reason. People can see you. Its unprofessional and tacky. Then act snotty like your classy. Learn to be classy.

Located in a beautiful part of Dana Point! Has parking lot in the back. Clean and welcoming atmosphere

WAS LIED TO BY ONE OF THE PT EMPLOYEES AND HAD HORRIBLE EXPERIENCE, I DO NOT ADVICE YOU GO HERE NOT TO MENTION A TINY SITTING AREA AND VERY LIL PARKING THAT IS ALWAYS FULL!!! AVOID AT ALL COSTS!!!

Used to like this Starbucks but not any more. Service is super slow especially because 2 out of 3 orders come from people who dont order at the counter. So now its very impersonal. Plus it seems like half the time the printer isnt working or theres another problem.

Sunday 8:10pm. Friendly staff but this was the worst Starbucks I have ever walked into.Counters are dirty, coffee spilled at register, drying on wire signature pen. Womens room toilet wont flush, mens room out of toilet paper and paper scattered around the floor.I walked in, got a friendly greetings. The stores condition was appalling. I could not get out fast enough.

Very bad experience there. They gave us our order that was all melted & to top it off they didnt even get our order down rite... Definitely will not be going back there

Good

No place to dispose of trash in drive thru!

Rude rude rude the manager is with out a dought the very stupidest person on earth I recomend going to a business that values their customers

Love the coffee, However, please do something about people sleeping on the walk way and cart full of clothes on the patio, see my pictures.

Pretty sure that Starbucks has the longest lines in North America perhaps like North and South America. But they make coffee and thats why I wanted so it was all good

I frequent this location, but they dont always make the best drinks. They are pretty friendly. Only had one bad customer service situation in three years.

Delicious beverages, exceptionally pleasant, friendly cashier!

Good coffee pastries good service my favorite place

Worst parking lot/ drive-thru setup ive ever seen. They decided to rearrange the drive through, but left the striping for parking spaces. So when i park in a striped parking space, i get bitched at and told to move. Coffee was decent.

This location had no one in line but it took a few minutes and a few looks before we were greeted. Then our drinks were mislabelled but correct? They tasted ok. My pastry was not ready and when I asked for it the barista tried to hand it to me in the plastic wrapper when I, thought at least, I asked for it heated. Although 1 on 1 the baristas were friendly, I couldnt help but feel laziness in the atmosphere. Oh and trash cans are full.UPDATE:Barista up front, Livia, very friendly, sweet. The store seemed to be focused more on drive-thru then anything else. Almost all the tables were covered with crumbs and such plus they were out of multiple items AND nitro lids(not a huge deal) just poor management/organizational skills on this particular stores leadership maybe?

This has to be the worst starbucks Ive been to! Sad to say BC its right by my house. But the staff has been pretty rude and not helpful.

The barrista is super sarcastic awesome. Felt right at home