“Uncle” Bill was so great. He made the whole leasing process easy. I was so nervous, he put me at ease. “Uncle” Bill did push me into something I didn’t want, he listened and enjoyed what I had to say. He made me so happy!. I did expect that was going to get a Nissan Rogue let alone a brand new 2021 Rogue. He said he wanted me try and drive and trust him and I did and I love the car!. The whole experience was awesome, the staff extremely helpful!.

Friendly, knowledgeable, and actually took me on a test drive that wasnt just 5 minutes of city driving. He made buying my new truck a good experience and I would recommend him highly.. He showed me every little feature of the truck and even took the time to explain differences in packages.. This is the 2nd vehicle I have purchased there and my wife has bought 1 as well. They are knowledgeable, do a complete job, but dont pressure you.

Bill was the best car salesman we ever worked with. He was very professional and very thorough. The test drive was terrific and his explanation of the features in the car were detailed and understandable. We will recommend him to friends and family whenever we get the opportunity. Uncle Bill helped us find the perfect 2021 Forester! Love the color and the ride and features.. The whole experience went smoothly!— Jill and Richard from Ithaca NY

Bill is hands down the best car salesman I have ever encountered. Ive avoided dealerships for years and leased my vehicles online but Bill has completely changed my opinion and I look forward to my next lease or purchase. Thanks Bill it was a pleasure!. I have to admit that I did my research online months before I approached this dealership about test driving the vehicle I was interested in. Bill assisted with one of the most incredible test drives Ive ever had. Bill explained every feature the car had during the test drive then reviewed additional features at pickup.. Would do it again.

Great service all the way around and a very professional and friendly staff.

Great service team. They addressed my preventive maintenance work promptly and professionally.

Great staff. Excellent service. Reasonable prices.

Bill O’Gorman sold our daughter a car almost 2 years ago. She’s at school in Ithaca; we’re in NYC. Bill has gone out of his way time and again to help our daughter out with car issues, and always makes sure she gets good, prompt advice. He is amazing and has given us so much peace of mind.

I dread car shopping but working with Uncle Bill exceeded my expectations. There was no pressure to buy, no gimmicks and simply a pleasant experience all around. This is my 3rd Subaru Forester purchased through Royal Subaru and I will continue to support our local businesses. Thanks again for providing outstanding service!!

My experience with Uncle Bill was pain free. He was informative, precise and and easy sell. No hard sales attitude trying to upgrade me to a car I probably wanted but couldnt afford. My total experience has been great.. He had all my paperwork done and ready in a timely manner. The car was ready for pick up as promised and I drove away a very happy customer. During this difficult times they mad everything simple and safe. I picked my car from the website. I had already done my research and new what I wanted. The price was competitive and acceptable. The finance person was excellent in getting into am affordable loan. I am very happy with my car and the service I received..— Kimberly from Whitney Point NY

Uncle Bill was a pleasure to work with. He listened to my criteria and worked to get me my perfect match. Uncle Bill helped me find the best match for my needs. The 2018 Subaru Impreza has everything I wanted and needed.

Uncle Bill is a very knowledgeable and friendly person. I would recommend him to anyone.

Ive taken my truck in weve done all of the gaskets and the seals so theyre going to do my injectors and my gearbox.....Dont think itll get it done

Very professional, easy to work with, fun personality. Both dad and I really enjoyed chatting with Bill and making the deal.Chris the Sales Manager was also professional and responsive in our dealings. Bill wisely responded to an email inquiry where other dealerships ignored or brushed off my inquiry...although I may have started with an email I was serious about purchasing either and Outback or Forester. Another dealership wasnt prepared to let me test drive and Bill did on short notice....Bill sold a car. Excellent, plain and simple.

Went to Royal last Thursday for a set of tires for my 2018 Nissan Altima. The young man at the Service Counter was very helpful and informative. Every staff member was sociable. Definitely will think about Royal for future service and, maybe, trade-up?

Royal is absolutely the best place to purchase a new vehicle. Go in and talk to Uncle Bill and tell him I sent you.

Thank you Royal Nissan for salesmen like Uncle Bill O Gorman!! He made us feel valued and helped us receive the car of our dreams ! 2021 Nissan Rogue Platinum!!

I typically despise the dealership route, however due to a work situation it was required. I must say that this was by far the most exceptional experience I have ever had. Absolutely no pressure for add on services and was even pleasantly surprised to find that a complimentary wash and interior cleaning had also been done. I will surely go out of my way in the future to continue to support this great company.

Service department is always great!

My husband came in just to get his 4WD checked and within a week the tire that they had removed to look at the rear axle had FALLEN OFF. We were driving in the middle of the day and every single lug nut on his tire had fallen off. The inside of his tire had been gouged by the caliper and the rotor leaving a huge circular ring. The only good thing is that they took care of the tow to get our vehicle to their shop. However, had they just done it correctly then the tire wouldn’t have come off. The mechanic was Kevin.While we were there this same mechanic had somehow forgotten to put the oil cap back on for another client and oil has splashed all over their engine bay. Maybe it’s the mechanic who should be looked at here.

Was on I81 when the left rear control arm broke unexpectedly. Rusted thru!!!. In any event needed repair and took it to Royal Nissan in Cortland NY. So far they have been terrific. Stacey, Bridget and Dave the service manager. The guys in the repair shop (did not get their names) were terrific.When I get the car back will update.So far they have provided great service !!!

Very Easy to work with and is always there to help.

Friendly staff, great service, I was driving on the I-81 when my Nissan Maxima lost vehicle power. I went to Royal Nissan where I received top quality in service and repair.

I believe their vehicles are all quite a bit overpriced

Super service