Sam has been very helpful in my search for a new truck.
My son bought a vehicle here.. has had nothing but issues since he bought it. I hear the guy goes to auctions just to do a quick resale. Never wanted to bring the vehicle up to code. My son has had to replace the Brakes & rotors- cost $623 Still needs bearings and a muffler. . He’s only had the vehicle 3 months. Don’t shop here- big difference in customer service and just wanting a sale. Paid over $10k for a vehicle that’s only worth maybe $5k. You want to get screwed over like my son feel free but use this review as your warning.
I decided to take time out really quick recognize a job well done by the dealership. I judged the owner all wrong when I met him before even speaking and I was wrong. The owner of the lot was very in touch with his vehicles. The owner filled the tank and did all the maintenance himself. He went above and beyond after being their for 4 hrs tryin to help me get this car. He showed patience the whole time and the car was in top shape. You don’t find the cars he has at his lot in their condition and years at great prices. He was not shady at all like most dealerships. He wasn’t even looking for a sale and gave me a break on the price. I drove two hours to this lot and lemme tell you it was worth it. The owner is a great family man as he gives advice and will answer any question honestly with all the Carfax as they don’t sale salvaged titles which is GREAT!!! Thanks again for being so welcome to this army soldier! Highly recommend
Needed a new pickup.. stopped there to test drive a Chevy. Nice truck. Purchased and picked it up today. Friendly and very nice owner. Happy with the entire process.
I also am a repeat customer and was very happy with my Toyota Camry, which I bought first. When the mileage got too high, I started looking for another car. Sam wanted to know what kind of vehicle I wanted, I told him, and he started looking for one for me. He found me a Ford Fusion and Im very happy with that one too. He did all the groundwork necessary to get the car put on the road, saving me a lot of running around. I feel he really goes the extra mile to help out his customers.
I was very impressed with the kind and professional service. I am more than happy with my car and would recommend Sam to anyone. In all of Central New York, every dealership wants to rip you off. Sam is different. He goes out of his way and is a great listener who wants to understand his customers.
Must be nice to be independently wealthy. I wanted to buy a car and he couldn’t be bothered. Have cash in hand, no need for financing, not sure why you would assume I needed a buy here, pay here? All I said Is didn’t want to be bothered. Which was true. Hope others have better luck.
I have purchased 2 vehicles from Sam now and have been very happy with both. He has always been willing to help with any issues Ive had both before and after purchasing. All around great dealer, and the only place I will go when purchasing a car.
I bought a truck from Sam and he delivered it a week later. During my first drive after putting plates on it, a warning light came on. It needed a new thermostat. After my second drive, I could smell coolant, and discovered a leak on top of the radiator.I called Sam to ask if he could make it right since these were clearly existing issues when I bought the truck. He offered to buy me a radiator, but declined to install it.While installing the radiator, I discovered that the radiator fan had a wobble to it. Once I got it apart I discovered that the water pump was also leaking.With two coolant leaks, why wasn’t the reservoir low? Well, the coolant in the radiator was green, and the coolant in the reservoir was red…so SOMEONE topped off the reservoir to hide the issue, and they must have done so recently.Sam seems like a good person. It’s possible he was completely unaware of all the issues with the truck he sold me. …but even in this case, it’s still HIS JOB to go through his vehicles before he sells them. If I wanted a truck straight from the auction I could have saved thousands.Sorry Sam, I know you’re busy, but you can’t sell vehicles with major issues and not expect bad reviews :(
My car buying experience was a pleasure. The owner makes it easy .
I have purchased multiple vehicles through SMS and so far have not had any problems. Lastly, I appreciate you taking the time helping me decide on my 2015 Toyota Camry XSE last month. Very professional and reliable dealership.
Friendly and nice welcoming, trusted people
I bought my first car from here and it went perfectly. I can’t be happier haven’t had a problem since I bought it. Ever since I walked in to look at the car they did everything in their power to make sure everything went smoothly to even fixing small imperfections with the car before I took it home.
I am a repeat customer. The owner is awesome and always does his best to help out his customers to make sure they are happy with their purchase.
Great place to purchase a vehicle. Sam is very accomidating to peoples needs. I went there, test drove, and signed the papers that same night. He delivered my new Tundra to Syracuse the next day.Thank you Sam....
Horrible dealer sells junk cars with hidden problems sells cars wont cover warranty very unprofessional and had numerous problems with people he sold cars to hope he gets shut down. The rust bucket 07 tahoe ltz, . Then painted over rust to hide it. Mind you I payed cash .
Best service ever