I came in for an oil change and I must say this service was by far the best I’ve ever had! Being a female you always get overlooked and Sammy treated and helped me just like I was his own daughter. The store was clean and the bathroom was spotless (which is not normal for most tire shops). Best customer service ever! I will definitely be going back! Ask for Sammy, you will not be disappointed!
I will never be taking my car to this tire kingdom again. Every time I’ve taken my car here there’s a problem. I had an appointment for an alignment last year and when I showed up they said they couldn’t do the alignment because the machine was broken. Now again I had an appointment for an oil change and alignment. I get there and they tell me the guy who does the alignments is out sick. This is beyond unprofessional. I had an appointment both times and they didn’t bother to call me to let me know they wouldn’t be able to do it! Instead they made me waste my time when I could have planned accordingly to take it somewhere else. There was also another time I got my oil changed there and they lost the screws for the plastic covering underneath so instead of finding new ones for it they literally just shoved the covering under there. The only reason I even found this out is because my dad did my oil change the time after that. The only reason I kept taking my car there is because it’s right next to my job but never again. I don’t have time to deal with incompetence. This place needs new staff with working brain cells.
Got 4 new tires installed, when I got home one of them was flat. Had to come all the way back for them to fix it. Never got an apology from the manger. He also had the arrogance to explain the issue with the tire to me, as if it didnt come down to negligence on the part of him and his crew. I dont need to know these things, thats your job, thats why I come to you for this job. Thats terrible service.
I can’t believe. The device for this business.The cashier or manager was extremely rude and disrespectful. I call early to request just a tire swap. Because they told me my 4 tires have a warranty. I drop my car at 10:15. He told me I will take the whole day to do that. I said ok call me to pick up my car he said before 4pm, it’s 4:10. Nobody call me and just came in to the store and they just took my car in. And I ask the manger or cashier. The guy in the grey shirt and he just explode me and cussing me out and be total disrespectful to me. Saying I’m need to wait un til the finish. What king of this device it’s this. So I’m paying to make me wait 6hrd just to replace one tire to be under warranty. And be told names and be direspectful. It’s not worth It this service.
Been going for svc since original car warranty expired. Honest, dont try to oversell unnecessary parts or svcs
I beg you not to come here. Thank me later
Brought my wife’s car here because it was the closest recommended installer from the tire rack website to my house. Tires arrived in 2 days and I set my appointment online. Called to make sure the tires arrived and the associate was great. When I took the car in there was an issue with the install price from the tire rack website and the store. It was only 20 different so I did it anyway. Later when they called to say the car was ready they told me they fixed the pricing problem which was great. Car was done in 3 hours which was awesome.
Bait and switch, same guy Samy the crook for the third time no more .Dont bother with this fraudulent practices of online appointments and story when you get there no stock for the tire you ordered but something more expensive.Avoid at all cost if you care about your health .Customer service at its worst .Never again, hope no one else goes through this
Sammy is the best. Great customer service.
Jason, had always given me a great service and very good prices, he moved up North, but while he has here he told me, Sammy my manager promises to give you great service and prices as well thank you Tire kingdom of Coral Springs
Me and my family went in for the buy 2 get two free. We were told we had to buy a package that was just as much as buying 4 tires full price. I didnt mind paying it because I needed tires but the man who assisted us was not nice. He was short, rude, and when I told him we didnt really need the whole package he clearly just wanted us out of the store. So I went somewhere else and paid more simply to get better customer service. Not sure if he was just having a bad day but if he had just explained the package more to me and why it was mandatory I probably would have gotten it.
The atmosphere was nice the service agent was very helpful
I recommend this shop. I bought two new tires after my elderly mother damaged a tire on a median. My SUV was towed to Tire Kingdom and Jason helped me over the phone. They took care of me with honesty, professionalism, efficiency, and kindness. I noticed the next day that an additional tire was leaking and took it back where they fixed the additional tire that was leaking from a puncture for FREE... unheard of. I am very appreciative for their generosity and helpfulness.
Great staff very helpful and informative
The worst service. I came early for my appointment and was told to wait for 1.5 hours for oil change.
Third time is a charm, no more chances, just dont go or try getting an honest service at this place, I am mad, wasted my time
Avoid this place and the manager William rude, no business manners. Been coming here for a few yearsGiving them all my business for all my three vehicles.No more. They simply don’t take care repeat customers. They don’t value.
Was able to get my car checked very quickly.. Had a quick fix and was in and out within 20 minutes..
Fast, friendly, professional service.
On time appointment, job done well. Oil change and tire rotation.
Wow I came by today (Saturday) past 5pm after panicking thinking all mechanics near by were closed to help me with my flat tire! I am so thankful these guys got me in and out within an hour.Very informative, friendly, and convenient. Only mechanic in area I could find open past 5pm on a weekend. Definitely recommend.
Wonderful experience! Clean store and prompt service @ a great price, what else can you want?!
Convenient place for an oil change. Havent had more extensive service done.
Sammy is the absolute best!
This tire kingdom location was amazing! Great customer service, even though they were busy. Gave me a great deal on 4 brand new tires. Beat buying tires at Tires Plus with their friends and family discount. Definitely will return and recommend to others. Outstanding job!
I’ve been going to Sammy for years!
Great staff and always clean! I just wish an oil change wasn’t an hour long But I go to them because they are accommodating.
The service is very fast and friendly. . The woman with the dreads took very good care of me and was very knowledgeable about her job and the wait time. I would definitely recommend going to this particular Tire Kingdom.
Worst customer service brought my car in for an appointment to get my tire fixed hour later I ask what’s up and the guy acted like he never saw meI ask what can the do he said they’ll fix it in an hourWorst customer service DO NOT GO !!!
I called ahead Monday about getting two motor mounts replaced on my car. I specifically asked if theyd be able to get the part on time for an appointment Wednesday and they said yes. I dropped my car off this morning as advised and didnt hear anything until 5:30 pm, when Im told that they are just NOW attempting to order the part. Not only was the part is not available locally from their vendors (as I was originally told), but it was too late in the day to place a special order for the part to arrive tomorrow. Now, after being without my car all day on my only day off, theyre saying the part *might* arrive by Friday. I guess thats too bad for me because I dont have all week to sit around picking my nose like they do. I wont be coming back here, as they either constantly outright lie or are too lazy to check things.Edit 11/19: I took the car back here after I verified that the parts were ordered and had arrived. I didnt want to, but I suspect they have either not replaced my brakes and rotors as I paid for a month ago, *or* it was somehow done incorrectly, and I figured I should bring it in so they can verify. Now I find out that theyve somehow ordered the incorrect motor mounts, and Im having to wait again until they get them from a dealership (more costly). On top of all this, the mechanic here is denying any problem with my brakes (they are squealing loudly when I back up as well as grinding when I have to slam on them, even worse than they were doing before I brought them here). I still dont feel safe driving my vehicle and I dont feel at all like the staff here can be trusted.
Great fast service. They did the job right the first time. The staff here is by far the best part . Very kind and very knowledgeable. 6 stars
Owner was extremely rude and derogatory. Proceeded to cuss me out and make threatening comments when i was needing information to make a payment to them. Will not be doing any further business with this location. I dont know if he was having a bad day or what the issue was. You cannot treat a customer like that.
I took my car for oil change service and when driving back home I noticed my car brakes didnt work . They told me I should take it to the place were I installed it. But, I asked them to check it because the brakes were working great before their service and they were recently installed. They told me to bring the car at 6pm. When I arrived Jason told me the mechanics have left. I spoke to Bryan in customer service and he told me he will call me back which he never did. Worth place for car service!!!
The staff were friendly and helpful. They completed the necessary repairs in a timely manner. No complaints
They simply do not want to work they want you to buy new tire! Was there Saturday 3:45pm with screw in tire. They offered to book appointment without even checking on my problem I came with. Than reluctantly he walked to my car to take a look, with very smart face VIP person who “was taking care” of me said that I have to buy new one. Will never be back.I found another Tire service a couple of blocks away. They fixed my tire for $20 with no problem.
Sammy the manager at the Coral Springs Wiles Road location has had me as a customer for 7 years. Ive always been treated well and I would recommend Tire Kingdom to my family and friends. The service level and the people that work there are awesome. I have always been treated well. This is why I rated 5 stars.
This shop has been consistently the most honest, responsive and customer focused of any I have been to in years. Sammy the manager is excellent! I have had issues that are outside of the normal maintenance and this shop has always stood by their work. My trusted source for all my cars.
Jason was very helpful when booking the appointment the next day to have four new tires installed and balanced on my Mazda 6. I highly recommend them and will be back.
Excellent service! Took great care of my car and the costumer service team is on point!
Prompt and polite
Amazing service!!!. The manager Sammy and also Alicia are the type of people to go above and beyond. I Came in and purchased four brand new tires but did not purchase the warranty. As you can imagine... I got a flat within the first few days due to a nail. Sammy went ahead and ordered me a new one, helping me out as best he could and took care of me throughout the whole situation. I would recommend this place to anyone and everyone. Also, the Michelin Pilot 4s tires are amazing!!!
Great place! The manager is really fair as far as tires go, I bought 4 and I get our business van serviced here and they’re always fast and they do a great job. Never had any issues so I’ll be back!
I reccomend making an appointment If you can before just showing up. Youll save a lot of time.Sammy was able to educate me on my cars ability to inform me on oil life instead of trusting the dealership who reccomends it being changed every 5k miles. They dont seem wasteful.They offer advice to benefit the consumer & the environment. 😊👍
The service at Tire Kingdom was excellent. Sammy is always very thorough and you can trust him to only recommend what you need. I will definitely keep going to this location for my service needs.
I got the premium Michelin tires put on my Ford Taurus and the tech took 2 hours on my car alone and left the new tires sticky greasy and literally coated in brown soot. And thick Grease was all over rims. Tire pressure sensor is faulting they didnt think to check it, although I forgot to mention it. Tires ride great though.
Very surprised with the lack of upsell typically you see in these places. Honest and fairly priced, only issue was car was supposed to be ready earlier forcing me to be late picking up my son. Overall very good.
The customers service at this location is impeccable. The manager Sammy is very efficient and manages well. There are no hidden fees, everything is explained to you up front. Bejai the mechanic that changed my tires is very knowledge and knows what he is doing. I highly recommend this location.
Excellent customer service. Sammy always takes care of me. Those guys dont try to rip you off. Theyve helped me out a lot when I bring in my vehicle.
Had to buy a tire locally and so happy I went here ! Everyone is knowledgable and friendly, and didnt wait long at all. Sammy is awesome and manages that location with precision. Will definitely always return for services !
Car was services relatively quickly. It was ready at the time we were promised and our car is running very good. I know that Tire Kingdom has been around forever, and we can clearly see why. Good job guys. No hassels; just great service. Thank you very much. Hopefully wont have to come back soon :)
I used to come to this location and it was great. Today I went for a tire plug that they do for $58 and the new manager told me he couldnt do it and I needed it a new tire. Went literally next door to a midas and they fixed the tire for $24 instead of the $58 they wanted to charge me here. Very disappointed
This is the cleanest tire kingdom Ive been in!! The customer service is fast and they treat you with the up most care. The manager Sammy runs that store the way its should be! I will be back and I recommend this to anyone looking for fast, fare pricing service!
It is my experience that this location will go the distance to make the customer happy. Sammy, the manager is very fair and a great source of knowledge. Ive been doing business at this location since it opened and consider it the best overall tire shop in the Coral Springs, Parkland area.
Excellent service. Very considerate. Young lady there was compassionate of my situation and expedited my experience. Will highly recommend.
Alicia J Dixon is very helpful and excellent customer service.
I had a nail going through my tire, very close to the wall. The dealership had told me it wasnt fixable and that the patch wouldnt hold, so I came to this Tire Kingdom for a second opinion. They ended up fixing it, the patch held and I was told it was finally successful after the third attempt. I really liked that they went the extra mile to make me happy and not tell me I had to buy new tires (which is what the dealership said).Raffi was very helpful and truly had my satisfaction as a higher priority than his profits. Im definitely coming back.
Jason could not have been more helpful with my tire problem. Thank you!
Great place. Reception is really friendly and knowledgeable. The manager Sammy really goes out of his way to work with customers, and patiently explains what is being done.
I have been to this Tire Kingdom several times for replacement tires. I have never had a problem with their service. However, the last time I was there for a battery replacement, somehow my parking pass from my employer disappeared from my rear view mirror. I know for certain that it was there when I dropped of the car, and when I picked it up it was gone. When I called to inquire about it, I was told they didn’t do anything with it, and I should just “look in my car”. Obviously I had already looked everywhere in my car and it wasn’t there. This turned into a pretty big and unnecessary inconvenience for me, and I thought Tire Kingdom’s response was unhelpful and dismissive. I am certain the pass was lost while they had my car. While I have always been pleased with their service in the past, this experience has left me feeling like I don’t want to return.
Service is always good and prices are fair. Very convenient.
Worse experience ever. I brought the car to get 4 tires, they said it will be ready in 2 hours but when I came back the car was still parked outside untouched. Im not coming back again.
Went to fix the saying in my brake and they changed the wrong brakes but they did insist on changing the correct one without charge. So it was a good experience except for the additional wait!!!
I have been going to this place for years. Sammy the main manager is incredibly honest. On one instance, they didnt even charge me because the noise was something so minor!!!Trustworthy, dependable, and affordable. :)
***** 0 stars******@8 am.Tall older guy without even looking at me or saying hi asked what do you want when I said I needed an oil change he told me either drop the car or make an appointment. He did not offer to set an appointment or even said anything after that. I just walked away went to Midas across the street and got my oil changed, it was$5 dollars more but it was worth be treated like a decent human being.Never coming back to tire kingdom.
Great and quick service! Time quoted for 4 hours but was completed in less than 2
Great service and amazing stuff. I highly recommend them.
The manager Sammy is the best. Always great service!
This place has so much potential. But from management down it lacks so much. Customer service is one area they lack. Poor interaction. They may have one or two good mechanics. Not sure about the rest. The last time I was there for a tire rotation they could not see a three inch nail in the side of the tire. So they had to take the car back in to fix again wasted so much time.Go somewhere else,
I have always had a good experience with this location until now. I brought my daughters car in to have a tire patched, slow leak. We picked up the car after the the work was done and she drove home to the West Coast. Tire was apparently still leaking slowly, flat by the time she got to the other side of Alligator Alley. My daughter was stuck on the side of the road far away with a flat tire. Ive never written a bad review before but Im very disappointed that they would not recheck the tire after patching it, or else they just neglected to patch it altogether, not sure which.
STAY AWAY FROM THIS PLACE!! Extremely bad experience and horrific service. Went for an oil change and after 3 hours of waiting they say cannot be done because I did have a dip stick?? I tried to explain them dip stick is not needed for a simple oil change; just drain all the bad oil and fill the motor with 4 quarts of oil. They look puzzled and refuse to proceed... you can tell they do not know nothing about cars and were also rude and awful. NEVER COME HERE!!
Horrible customer service. Took my car for oil change . My car brakes are no working now. Bryan in customer service told me he will call me back to schedule an appointment. He never did. I dont recommend this place for car service. They dont know what they are doing and they dont take responsibility.
Sammy the store manager is friendly, professional and helpful.
Omg, second time I have been there and they charged me nothing. First time had a leaky tire bead. Second time I had a screw in the tire. Lucky for me the screw didn’t penetrate. I have five cars, so I promise I’ll be back to buy tires when I need them. These guys are awesome.
The manager here at this store is very professional as well as personable. The store is clean and the wait times are not long. I highly recommend this TireKingdom over the other tire stores in the ares.
Service was excellent! They are the best for tires and service
Ive been bringing my car here for years. Theyve always been extremely friendly and theyve always stood beside their work. I would highly recommend this location.
Sammy was timely and efficient. He pointed out that our Prius needed a brake job. Thanks for all your help Sammy.
I told the manager I was going out of town the following day, of which I did, and he was so nice and accommodating and he slid me right in. The service here is excellent and I would definitely recommend this location to all of my family and friends.
The staff at this facility are very friendly and professional. The service is excellent and appointments are kept to its timeline as closely as possible.I have been servicing my vehicles here for the past 5 yrs and I have recommended this place to all my friends.The manager Sammy is exceptional...His professionalism is impeccable...
Horrible experience-stay clear from this tyre shop. They are here to loot u. My wife got 4 tires replaced with warranty. After 10 days car had slow leak. My wife took car they kept car for half day and they said no leak. Come back if any problem. But u have nail in feont tyre and we need to change the tire. We took couple of time thwy keep putting air in. Finally when i went they showed big nail and now they asked to change tire and asked us to pay again. They are just here to take your money. Stay clear of this franchise. Person who is manager very rude. Not a way to do business.
Not all Tire Kingdoms are managed and ran the same way. Ive had negative experiences at other locations (particularly Sample Rd) - but credit where credit is due, these guys are excellent. Sammy runs a tight ship and they are good honest people who know what theyre doing. Ive brought several cars here for tires and tire services and never disappointed.
Got a quote yesterday . Made an appointment for 8 this morning. Got 4 new tires, wheel alignment and my new hubcaps put on. Quick,courteous and professional.
I went on to the Tire kingdom website and saw a $20 promotion which I was very ecstatic about. I made an appointment and went to the shop. When I got there the customer service was just terrible. The person checking me did not know of the promotion, and made excuses saying that it was only for synthetic when clearly showing to him on the piece of paper that it was also for a synthetic blend. After showing evidence he applied a bogus promotion. The original price for a high mileage oil change is $49.99 +tax+ disposable fee. The so called promotion was then applied and gave me a total of the original price. The person then said it was originally $65 so a $15 discount was added.that sir is called false advertising and I hope you get sued. The board clearly showed $49.99. With all that he kept lieing to my face, and finally I decided to cancel because of this ridiculous waste of time.
My daughter went in for an oil change. She was up charged by $400 for 2 front tires she did not need. Tires were $90 more expensive than tire rack including tire racks shipping charges. This is price without installation from either company. My advice is get another opinion before you let tire kingdom perform any service other than what you request.
Great service and good value for money
The only place I fully trust with my cars.
Great job on installing my tires and wheels
Good service at this location. Courteous and professional.
Walked in to get a simple oil change. Was told I have to leave the car for two and a half hours. I said I would be back in thirty minutes and they said no about six times to me. Denny Rivera, the service manager, needs some lessons in customer service. He kept telling me in a rude tone, Im just telling you how it is. He represents your organization poorly. Many options for oil changes in the area, and Tire Kingdom will certainly never be one of them. I will spread the word.
I always get great service here. It’s why I keep coming back!
Drove in for an oil change weighted two hours before I was told appointments come first communication with the customerCould use a lot of improvement would have never waited that long. Ended up walking out
Sammy and his techs are wonderful. Ive never had in issue in the 6 years Ive been coming here.
Really a bad experience ! If you dont bring business $$$ then you are not a priority and you are art he bottom of the list for service. I bought 4 tires like 8 months ago,, I had a leak with one of my tire 3 months after, they fixed but I still having a leak and I had to put air every week I told the situation to the front desk Sammy, first thing he mentioned we do have a lot of customers and you will need to drop the car cause will take long time, after 5 hours they did not find anything to the tire, and he suggested me to bring the car when I lose air again, after 2 visits for the situation I was expecting at least to honor my concerns as a customer who brought business before to the shop and to fix my problem at all. in others words he asked me to continue driving my car see if you have the problem again and bring me the car back with no air in the tire and I believe you. Hopefully when that happens I do not have an accident considering the fact that I need to drive 60 miles Im a daily basis.
Got way overcharged for 3 spark plugs and they did misc services without my authorization. Whats sad is my family and I have been coming here for years. Never will return; you lost 4 customers.
The guy there is suck a racis one. His attitude really made me sick and felt insulted. I came at 3 pm to do oil change and he said dont take any more oil change car. Seriously, at 3 pm. You guy close at 7 pm, what do you do in that 4 hours. Maybe because I was keeping a coupon on my hand and he knew that coupon will be expired tomorrow. Never come back again.